Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 76 Service Users
Other Care Provided
- Convalescent Care
The Hawthorns Aldridge Care Home delivers excellent elderly care in a luxurious and welcoming setting.
Providing first-class care is supported by a sector-leading well-being programme administered by professional care staff undergoing continuous training to maintain excellence at Hawthorns Aldridge.
The proactive care approach emphasises support for independence and mobility within an active and enjoyable lifestyle. Conveniently situated near local amenities and adjacent to Croft Park, the Hawthorns care home in...
The Hawthorns Aldridge Care Home delivers excellent elderly care in a luxurious and welcoming setting.
Providing first-class care is supported by a sector-leading well-being programme administered by professional care staff undergoing continuous training to maintain excellence at Hawthorns Aldridge.
The proactive care approach emphasises support for independence and mobility within an active and enjoyable lifestyle. Conveniently situated near local amenities and adjacent to Croft Park, the Hawthorns care home in Aldridge is easily accessible.
The home accommodates couples and companions and allows them to continue their care journey together and create new memories. The Hawthorns Aldridge Care Home culinary team, led by the Head Chef, prepares delicious meals daily. The focus is on a nutritional and varied menu catering to various tastes.
Luxurious features at the Aldridge care home extend beyond, encompassing a cinema room, therapy room, hair salon, physiotherapist, beautifully maintained gardens, and a stunning rooftop garden — a charming space for activities like bowls or quiet moments with friends and family. The on-site residents' shop ensures convenient access to essentials.
Respite care is also available at The Hawthorns, an ideal option for short term care.
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Care Provided by Hawthorns Aldridge - Avery Healthcare
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Hawthorns Aldridge - Avery Healthcare to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Hawthorns Aldridge - Avery Healthcare for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Onsite Tours of Hawthorns Aldridge - Avery HealthcareUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 8:00 AM to 5:00 PM)Upon arrival, you will be greeted at Reception by a member of the Customer Services team. They will introduce themselves, offer you some light refreshments and welcome you into our home.
Your tour will begin with a brief consultation, as we aim to understand what has prompted your enquiry, and how we can assist you in your care journey.
A fully-guided show around of our facilities, including gardens, bedrooms and lounges will follow, and the chance to meet existing members of our family.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Sherise Osbourne (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Hawthorns Aldridge - Avery Healthcare Reviews (137)
9.4
Hawthorns Aldridge - Avery Healthcare has a Review Score of 9.4 (9.449) out of 10, based on 12 reviews in the last 2 years.
Over all time Hawthorns Aldridge - Avery Healthcare has 137 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Hawthorns Aldridge - Avery Healthcare
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Review from Sarah M (Daughter of Resident) published on 13 September 2019 Submitted via Postal Card•
Overall Experience
We put mum into The Hawthorns for respite while we were away. She has vascular dementia so the confusion for her was my main worry. The hand over was seamless and very thorough. The care she received was excellent and mum said that she was looked after very well. The home was clean and calm and I...
We put mum into The Hawthorns for respite while we were away. She has vascular dementia so the confusion for her was my main worry. The hand over was seamless and very thorough. The care she received was excellent and mum said that she was looked after very well. The home was clean and calm and I felt very confident leaving mum in their care.
Review from Adele F (Daughter of Resident) published on 25 July 2019 Submitted via Website•
Overall Experience
I felt compelled to write this review because I believe this care home is one of the best.
The facilities are second to none, bowls, cinema, library, craft room, to name a few.
The facilities are second to none, bowls, cinema, library, craft room, to name a few.
My mum has been here since 2015, one of the first residents. She loves it here. The staff are more like family....
I felt compelled to write this review because I believe this care home is one of the best.
The facilities are second to none, bowls, cinema, library, craft room, to name a few.
My mum has been here since 2015, one of the first residents. She loves it here. The staff are more like family. Friendly and always a smile on our visits. The food is also of excellent hotel standards.
The facilities are second to none, bowls, cinema, library, craft room, to name a few.
My mum has been here since 2015, one of the first residents. She loves it here. The staff are more like family. Friendly and always a smile on our visits. The food is also of excellent hotel standards.
The Hawthorns Aldridge offers a beautiful and tasteful hone for my mum to enjoy. Thank you all for making her so happy.
Review from B M (Wife of Resident) published on 19 April 2019 Submitted via Postal Card•
Overall Experience
Everyone was pleasant and helpful.
Food a bit hit and miss - difficult to ask for even the smallest change eg ask for jam and told to have marmalade.
Thought that one could order own choice meal 24 hours before but didn't seem to be so.
Food a bit hit and miss - difficult to ask for even the smallest change eg ask for jam and told to have marmalade.
Thought that one could order own choice meal 24 hours before but didn't seem to be so.
Carers very good - but need more - as sometimes wait quite...
Everyone was pleasant and helpful.
Food a bit hit and miss - difficult to ask for even the smallest change eg ask for jam and told to have marmalade.
Thought that one could order own choice meal 24 hours before but didn't seem to be so.
Food a bit hit and miss - difficult to ask for even the smallest change eg ask for jam and told to have marmalade.
Thought that one could order own choice meal 24 hours before but didn't seem to be so.
Carers very good - but need more - as sometimes wait quite long. Staff in dining room excellent but often under pressure.
Review from I C (Respite Resident) published on 29 January 2019 Submitted via Review Postal Card•
Overall Experience
This is our 3rd stay here at Hawthorns and I am full of praise I would love to live here but god willing will be able to have another stay.
Housekeeping staff, carers, activity staff all do a great job.
This is our 3rd stay here at Hawthorns and I am full of praise I would love to live here but god willing will be able to have another stay.
Housekeeping staff, carers, activity staff all do a great job.
Review from Keith S (Resident / Service User) published on 5 October 2018 Submitted via Postal Card•
Overall Experience
From the day I contacted the management, the care and attention to detail have been excellent. I decided to use the care home after I came out of hospital having had heart triple bypass and valve replacement. From being assessed after my operation through to the recovery and then leaving the home,...
From the day I contacted the management, the care and attention to detail have been excellent. I decided to use the care home after I came out of hospital having had heart triple bypass and valve replacement. From being assessed after my operation through to the recovery and then leaving the home, the care and attention have been excellent. Nothing is too much trouble. I feel the return to health has been greatly assisted just to know help is at hand any time of day or night. Thank you so much to all concerned.
Review from Valerie W (Resident / Service User) published on 5 October 2018 Submitted via Postal Card•
Overall Experience
A warm and welcoming place where everyone goes out of their way to help you.
A warm and welcoming place where everyone goes out of their way to help you.
Review from B B (Regular Volunteer) published on 17 September 2018 Submitted via Website•
Overall Experience
I have volunteered at this home on a few occasions where I have helped set up and run Xmas and summer fayers. There is a lovely happy feel amongst the staff and residents. Staff always go that extra mile. There is always something going on, coffee mornings, entertainers, day trips out etc. Fabulous...
I have volunteered at this home on a few occasions where I have helped set up and run Xmas and summer fayers. There is a lovely happy feel amongst the staff and residents. Staff always go that extra mile. There is always something going on, coffee mornings, entertainers, day trips out etc. Fabulous place!
Review from J H (Daughter of Resident) published on 10 September 2018 Submitted via Review Postal Card•
Overall Experience
I had to put mum in a home for respite care whilst I had a holiday. After researching homes in the area Hawthorns looked lovely. I cannot praise all of the staff enough for the care and attention they gave my mum, it was second to none. Every member of staff was excellent. The place itself is more...
I had to put mum in a home for respite care whilst I had a holiday. After researching homes in the area Hawthorns looked lovely. I cannot praise all of the staff enough for the care and attention they gave my mum, it was second to none. Every member of staff was excellent. The place itself is more like a hotel feel than a home, with lovely outdoor areas too. The food was fantastic and her room was beautiful. I would highly recommend the Hawthorns, whether it be for a short stay or to be a permanent resident. Thank you.
Review from V G (Niece of Resident) published on 22 August 2018 Submitted via Postal Card•
Overall Experience
The minute we walked into The Hawthorns we knew we wanted our Aunt to be here.
We were welcomed with such friendliness and gentleness. The openness of the building furnishing and the rooms that were like a luxury hotel. My Aunt was thrilled and was excited to be a part of this. All of her needs...
The minute we walked into The Hawthorns we knew we wanted our Aunt to be here.
We were welcomed with such friendliness and gentleness. The openness of the building furnishing and the rooms that were like a luxury hotel. My Aunt was thrilled and was excited to be a part of this. All of her needs will be taken care of.
Review from R B (Sister of Resident) published on 20 July 2018 Submitted via Postal Card•
Overall Experience
My brother was at The Hawthorns for the last 2 1/2 years of his life, passing away in May 2018. The ambience of The Hawthorns is that of a luxury hotel. High standards of cleanliness were maintained and the food was excellent with an award-winning chef. The apartment was spacious. The atmosphere at...
My brother was at The Hawthorns for the last 2 1/2 years of his life, passing away in May 2018. The ambience of The Hawthorns is that of a luxury hotel. High standards of cleanliness were maintained and the food was excellent with an award-winning chef. The apartment was spacious. The atmosphere at The Hawthorns was relaxed and welcoming, with staff responding to others with humour and humanity. My one complaint was resolved swiftly. As my brother became frail, nothing was too much trouble for the care staff and I particularly appreciated their support when coping with the shock of his death. They were well trained, professional and compassionate. The fees for The Hawthorns were steep but worth every penny to know he was looked after in a safe, supportive environment where he was treated with respect. Shortly before he died, my brother told me he felt at peace. Thank you Hawthorns staff for ensuring his last days were contented and stress-free.
Review from Stephen L (Son of Resident) published on 1 June 2018 Submitted via Postal Card•
Overall Experience
My mother stayed at The Hawthorns Aldridge for 2 weeks respite care. I must congratulate all the staff on their care and attention they gave to my mother. Their friendliness and attention was exceptional. My mother said it was like staying in a 5-star hotel. We will certainly look to use The...
My mother stayed at The Hawthorns Aldridge for 2 weeks respite care. I must congratulate all the staff on their care and attention they gave to my mother. Their friendliness and attention was exceptional. My mother said it was like staying in a 5-star hotel. We will certainly look to use The Hawthorns in the future.
Review from S S (Friend of Resident) published on 9 March 2018 Submitted via Review Postal Card•
Overall Experience
Very friendly staff, always welcoming.
Décor, standards of furnishings and cleanliness, exceptional.
Good range of activities and outings.
Several relaxation areas.
Décor, standards of furnishings and cleanliness, exceptional.
Good range of activities and outings.
Several relaxation areas.
In-house care expensive on top of resident fees.
Very friendly staff, always welcoming.
Décor, standards of furnishings and cleanliness, exceptional.
Good range of activities and outings.
Several relaxation areas.
Décor, standards of furnishings and cleanliness, exceptional.
Good range of activities and outings.
Several relaxation areas.
In-house care expensive on top of resident fees.
Review from A M (Son of Resident) published on 1 December 2017 Submitted via Review Postal Card•
Overall Experience
The environment is luxurious, clean and tidy. Staff are very friendly and attentive to the residents and their relatives.
The food quality is excellent and menus are well planned.
The food quality is excellent and menus are well planned.
My dad is independent so does not need care but all the staff are very willing to assist with odd jobs etc if asked.
The environment is luxurious, clean and tidy. Staff are very friendly and attentive to the residents and their relatives.
The food quality is excellent and menus are well planned.
The food quality is excellent and menus are well planned.
My dad is independent so does not need care but all the staff are very willing to assist with odd jobs etc if asked.
Review from Betty B (Respite Resident) published on 1 December 2017 Submitted via Review Postal Card•
Overall Experience
I moved into The Hawthorns Aldridge for a two-week break. The care I got was excellent. I shall eventually move in there permanently.
I moved into The Hawthorns Aldridge for a two-week break. The care I got was excellent. I shall eventually move in there permanently.
Review from D B (Sister of Resident) published on 5 October 2017 Submitted via Review Postal Card•
Overall Experience
Staff are very welcoming and friendly - nothing is too much trouble for them.
The carers are patient and understanding. The food is excellent with individual needs taken into account.
The whole complex has a feeling of spaciousness and comfort. Extremely well maintained.
Individual...
Staff are very welcoming and friendly - nothing is too much trouble for them.
The carers are patient and understanding. The food is excellent with individual needs taken into account.
The whole complex has a feeling of spaciousness and comfort. Extremely well maintained.
Individual furnishings and possessions which help to make a room personal.
Review from Christine F (Friend of Resident) published on 3 October 2017 Submitted via Review Postal Card•
Overall Experience
As a visitor I am extremely impressed my friend is happy here and has settled in very well.
Surroundings are very pleasant and vibrant and decor is also relaxing. A pleasure to visit.
As a visitor I am extremely impressed my friend is happy here and has settled in very well.
Surroundings are very pleasant and vibrant and decor is also relaxing. A pleasure to visit.
Review from M P (Friend of Resident) published on 3 October 2017 Submitted via Review Postal Card•
Overall Experience
Very nice. Always feel I'm on a cruise ship. Wouldn't mind a week or two on holiday.
My friend (resident here) seems very well looked after. Hope this continues.
Very nice. Always feel I'm on a cruise ship. Wouldn't mind a week or two on holiday.
My friend (resident here) seems very well looked after. Hope this continues.
Review from E W (Daughter of Resident) published on 2 October 2017 Submitted via Review Postal Card•
Overall Experience
A beautiful retirement home. Staff are always friendly, welcoming and ready to help. We felt part of the family straight away. They give us peace of mind that mum is being well looked after, managing to keep her independence with care when necessary. We can't thank them enough.
A beautiful retirement home. Staff are always friendly, welcoming and ready to help. We felt part of the family straight away. They give us peace of mind that mum is being well looked after, managing to keep her independence with care when necessary. We can't thank them enough.
Review from B C (Resident / Service User) published on 18 September 2017 Submitted via Review Postal Card•
Overall Experience
Love it here. I feel very relaxed and well cared for. The food is lovely and there is a good variety. The trips are well thought out and activities are great fun.
Love it here. I feel very relaxed and well cared for. The food is lovely and there is a good variety. The trips are well thought out and activities are great fun.
Review from T I (Resident / Service User) published on 8 September 2017 Submitted via Review Postal Card•
Overall Experience
I came for respite, loved it so much I stayed.
I came for respite, loved it so much I stayed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 February 2020Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
6 Bed Vacancies
Posted: 18 September 2026Residential respite for a minimum of two weeks and permanent vacancies available currently that are privately funded. We take LA funded residents. All of our rooms have en - suites and have a kitchenette with a full-sized fridge. We have private dining for residents and various daily activities and entertainment. There is a bistro for relatives and friends to enjoy a hot or cold drink with biscuits and cake. Own furniture if required, pet friendly, smoking not permitted. The Hawthorns is close to local shops, cafes and restaurants. Near public transport, lifts and Wheelchair Access, residents Internet access are some of the facilities & services that we offer.
News (6) & Events (0)
News
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
Upcoming Events
There are no upcoming events for Hawthorns Aldridge - Avery Healthcare.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Hawthorns Aldridge - Avery Healthcare.
Meet the Team (2)
Melissa BerryJob Title Activities Co-ordinatorJoined 2025
Hi, I'm Mel! I'm an activities co-ordinator here at The Hawthorns. I've just joined the team and am excited to get to know all the staff and residents.
Judy CuttJob Title Client Liaison ManagerJoined 2026
Hello, my name is Judy, and I am the Client Liaison Manager at The Hawthorns Care Home.
I started working at The Hawthorns in June 2026. My...
Hello, my name is Judy, and I am the Client Liaison Manager at The Hawthorns Care Home.
I started working at The Hawthorns in June 2026. My favourite part of the role is meeting new residents and showcasing the lovely facilities that The Hawthorns Care Home has to offer. We are lucky to have a beautiful home in Aldridge. We have residents who have lived with us for years and some who come for respite.
My background is sales, but there is nothing like this role and the satisfaction of helping families in their journey to find care for their loved one. I have over 10 years of experience in the care sector and have a strong understanding of care in the community and of the journey of looking for a care home for a loved one.
I help to support residents and their families with compassion as their loved ones transition into our care. I will also work closely with the local community, leading engagement initiatives and events to build meaningful connections that enrich life within the home.
I believe in creating a supportive environment where every resident feels valued, every family feels reassured, and our community feels welcomed and involved.
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