Woodstown House

Park Road, Banstead SM7 3EF
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7.9 1 Review
  • Woodstown House, Banstead
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Care Provided

Primary Care Categories

  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Daisy Selvakumar (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • High Dependence, Chronically sick residents aged 18 yrs +
  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Parking

  • Plenty of parking available

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Woodstown House Reviews (1)

7.9

Woodstown House has a Review Score of 7.9 (7.943) out of 10, based on 1 reviews in the last 2 years.
Over all time Woodstown House has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Woodstown House
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Total of 1, showing 1-1
Review from Ethna C (Wife of Resident) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was a resident of Woodstown from June 2021 until his death, aged 80, a month ago. He had a severe stroke in 2020 and was physically very dependent. I wanted to send a review particularly reflecting on the last few months of his life. He came to Woodstown after trying two other nursing homes.
We chose Woodstown because of its specialist facilities, gym and in-house physiotherapy, and staff expertise. This was a good move for him, the care was excellent, with personalised physiotherapy plans, updated regularly. The care staff created a family atmosphere as did the housekeeping team. Knowing that his condition could not improve, we had discussed end-of-life and asked that he should not go to hospital but continue to be nursed by the staff he knew, in familiar surroundings. Everything was done for his comfort. He had one-to-one activity time with music, relaxation, sensory lighting. The staff ensured that his death was as peaceful as one could wish for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.9 (7.943)

Overview of Review Score

The Review Score of 7.9 (7.943) out of 10 for Woodstown House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for Woodstown House is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) ) ÷ 11 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.125 Points relating to the number of positive Reviews for Woodstown House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 1 Positive Reviews ÷ 8 = 0.125
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Woodstown House

What types of Care is Woodstown House registered for?

Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodstown House have?

There are 40 Single Rooms.

What are the Facilities & Services at Woodstown House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodstown House to the centre of Banstead?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodstown House to verify any information. View our terms and conditions. Woodstown House has an Basic Service - more info.