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Care Homes Owned by Carebase in London

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Carebase in London

Only the locations & reviews in London for Carebase are showing below.

View the details of all 13 locations (with 1305 reviews) owned by Carebase

Carebase Locations in London (2)

 - Browse 2 Care Homes owned by Carebase in London
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Heathfield Court Care Home
147 Colyers Lane, Northumberland Heath, Erith DA8 3PB 
9.9 129 reviews
Heathfield Court Care Home, Erith, London
"Cannot recommend Heathfield highly enough. The team go above and beyond to provide excellent, considerate, sensitive care and do so with…"   Read all 129 reviews
  • 66 Rooms
Location Type Care Home

Heathfield Court is an award-winning care home that provides compassionate residential, nursing and dementia care. The experienced team focuses on gaining a deep understanding of each of their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Spinney Care Home
21 Forest View, Chingford, London E4 7AU 
9.7 72 reviews
The Spinney Care Home, London, London
"My friend has been in The Spinney for about 6 months now. Took a little time for her to warm up to her surroundings, but the staff's…"   Read all 72 reviews
  • 48 Rooms
Location Type Care Home

The Spinney Care Home provides award-winning residential and residential dementia care with dignity, love and compassion. With a focus on making life meaningful every day, residents enjoy a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Carebase Reviews in London (201)

9.8

Carebase has a Group Review Score of 9.8 (9.816) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carebase must have a Review Score.

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Review of

Heathfield Court Care Home

from R B (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot recommend Heathfield highly enough. The team go above and beyond to provide excellent, considerate, sensitive care and do so with the most positive attitude imaginable. They are genuinely wonderful in every way.


The manager and her team go out of their way to make Heathfield a welcoming place

for family and friends of residents to visit with many invitations to join special events or celebrations, which are always thoughtfully managed.
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Review of

The Spinney Care Home

from Jacqueline S (Friend of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been in The Spinney for about 6 months now. Took a little time for her to warm up to her surroundings, but the staff's caring and obvious love of their job have made things really good for her. She has company and she is chatting and laughing and looks alive whereas before she was just
sitting at home all day. All the staff are The Spinney's greatest asset and all the regular activities are amazing. My friend loves going out now in the mini-bus and I can take her out shopping due to the closeness of the high street. I never hesitate in recommending The Spinney to all my friends and thankful it was recommended to me. Best decision ever to move my friend there.
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Review of

The Spinney Care Home

from Caroline D (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at The Spinney for 2 years now. There are many things that I love about the Spinney but I need to keep my review within 1000 words! So the 3 things that I love most about the Spinney are as follows:
Firstly, The Spinney has the most wonderful carers and staff who provide first class
person centered care, which is always kind, professional, positive and upbeat.
Secondly, The Spinney has exceptional activities including a weekly outing, entertainment and daily activities (including a monthly visiting pet and I can see my mother is so happy to interact with these lovely, friendly animals).
Thirdly, the location of The Spinney is a joy. It's so beautiful being next to the Forest/golf course. I believe this enhances everyone's overall well-being (residents, staff and visitors).
My mother is very silent now but she still enjoys short walks and when I visit, weather permitting we walk down Forest View and she does like to look at the trees and nature around.
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Review of

The Spinney Care Home

from Janis S (Next of Kin) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care which my relative gets is amazing, All the staff at the Spinney are caring, respectful, polite, professional, and are 100% committed in care giving.
The staff not only care for and support the client they also support family, and friends.
There are plenty of regular activities during the
day for those who wish to join in and weekly outings in Mini bus.


I would have no hesitation in recommending The Spinney care home.

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Review of

The Spinney Care Home

from C M (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into The Spinney after a stay in hospital. The difference in her general wellbeing and mobility in the last couple of months has been so good to see. She is well looked after and cared for which gives me huge peace of mind.
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Review of

The Spinney Care Home

from Michael W (Friend of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A dear friend of mine suffers from dementia and has been a resident at the Spinney for nearly a year now.
I viewed a dozen care homes while looking to place my friend (i have POA) and the Spinney is heads and shoulders above any of the others I saw.
Whenever I visit there is a calm and friendly atmosphere.
The staff are helpful and personable and the place is always spotless. It feels more like a hotel then a carehome.
My friend was in a bad way, struggling at home alone but now is the most healthy and happy Ive seen her in years.
Highly recommended.
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Review of

Heathfield Court Care Home

from Deborah C (Wife of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wasn't sure what to expect as this was my Husband's first Christmas in care. As a family we can't praise this home , and we mean home, highly enough.The wonderful Christmas Day that was provided exceeded all hopes and expectations. What a place , and what a staff ! Thank you all from the bottom of our
hearts for what you do
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Review of

The Spinney Care Home

from S B (Son of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home with kind friendly staff who really look after the residents. Engagement with family and friends is really good and the home put on lots of activities for the residents. Good food with an in house chef and you can have a friendly chat in the coffee bar called the Bistro.
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Review of

The Spinney Care Home

from Mitchell M (Son of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mum has been in care at the Spinney for several months now and the care facilities are first class and very comfortable.
The care staff are friendly, supportive and caring and always attentive to their residents needs with quick response time. The kitchen catering is generally very good
with a variety of decent menus.
Overall, I would say The Spinney is a first class care home and is highly recommended.
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Review of

Heathfield Court Care Home

from Susan R (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has had several bouts of illness requiring emergency A&E admittance and the staff at Heathfield have been amazing in looking after him and arranging for an ambulance and crew to check him over and transport him to hospital as and when necessary. The staff are kind , caring and professional
and I feel secure in the knowledge that his needs are being identified and taken care of as a matter of urgency. 5 Stars.
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Review of

Heathfield Court Care Home

from Silvie S (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been at Heathfield Court, Erith for 2 and a half years.


She is treated with dignity, love, warmth and kindness by all staff.


My sister and I could not ask for a better care home for mum, they meet all her needs and beyond.


They are all professionals in their daily task as

well as loving towards all residents as thought it's their own loved ones.


Thank you to all at Heathfield Court Erith.

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Review of

Heathfield Court Care Home

from Rachel D (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been very well cared for at Heathfield. Despite her being unable to join in the numerous activities on offer, she is always included. Staff greet her with kindness and respect at all times. Dad and I visited lots of other care homes, none of them came close to matching the support, care and
ratio of staff to residents, particularly for those living with Dementia. Personally, the one word that sticks in my mind in relation to Heathfield is joy. It's not a place of sadness. It could be, like so many others are, but it's far from that. Activity planning keeps residents stimulated, events bring the community and families in. It's a place of celebration at what is for some of us, a very sad and difficult time.
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Review of

Heathfield Court Care Home

from S K (Niece of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very caring and respect the residents wishes. They are always welcoming to visitors.


The home has a lovely atmosphere. It is very clean and well kept.


A lot of careful thought goes into the activities for the residents.

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Review of

Heathfield Court Care Home

from Paul D (Son of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents live at Heathfields, and have a much better secure, safe and content life for doing so. The staff are friendly caring and they are both looked after well. The home looks after all their needs. I highly recommend Heathfield Court.
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Review of

Heathfield Court Care Home

from Susan H (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my Aunt and mother have been resident at Heathfield we have been very happy with the care provided. We have been impressed with the friendly staff and the variety of activities provided. They have also been very supportive to the family at a difficult time.
When we had to travel to hospital to
transfer my aunt to the home Nikki the home Manager arranged for a member of staff to accompany my husband when we collected her.
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Review of

Heathfield Court Care Home

from L E (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
As always staff care for mum and dad and their differing needs and some staff go above and beyond to ensure that they all their needs are met. However sometimes communication isn't clear and messages about medical information etc isn't always noted and shared appropriately, and therefore not always
acted upon. But overall very happy with the care and atmosphere at Heathfield which means that we know that they are comfortable and safe,
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Review of

Heathfield Court Care Home

from E C (Son-in-law of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the last couple of years my father in law has had the most amazing care
Staff are wonderful and above all super caring
We do not know what we would do without there help and support
Heathfield care home is allways super clean and welcoming nothing is to much trouble for the fantastic care team
I would personally like to thank them for all there help with my father in law
Many thanks
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Review of

The Spinney Care Home

from H B (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at the Spinney for 3 years now and the staff never cease to amaze me. They are genuinely the most dedicated group of carers you could possibly ask for. They are attentive to both my mother and the family, knowing names and always ready to listen when it is needed. My mother always
looks well presented and comfortable and I am as always so happy that she lives at the Spinney. Thank you all.
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Review of

Heathfield Court Care Home

from Lisa T (Daughter of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at this care home for just over a year, and the difference it has made to his wellbeing is remarkable. The staff are consistently kind, patient, and genuinely caring-nothing ever seems too much trouble. The home is clean, welcoming, and feels very safe. Dad is given the opportunity to
join in with activities when he chooses too. Communication with our family has been excellent; we're always kept updated and feel involved. Knowing he's in such good hands gives us real peace of mind. I'm very grateful for the care and respect they show him every day, always keeping his dignity in mind.
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Review of

The Spinney Care Home

from Donna S (Daughter-in-law of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
I think all the staff are great and caring, my mother in law has been with you for over 4 years and now bed ridden as she broke her neck and stopped walking. The staff are really attentive to her as she really doesn't want to be here any more she has had enough.
She cannot get involved with any activities
now so misses out and mostly only eats toast.
Reply from Lisa Wright, Home Manager at The Spinney Care HomeThank you so much for your lovely words about our team - I will be sure to pass them on to them. Please be assured we will continue to ensure your mother-in-law is always as comfortable and engaged as possible, creating meaningful moments of connection with her, relaxation through multi-sensory Namaste Care sessions in her room, and ensuring her tea and toast, which she's particularly partial to, are made exactly how she likes them.
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Awards / Recognitions (15)

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