Care Homes Owned by Carebase in London

staff also give family and friends of the relatives full support.

now so misses out and mostly only eats toast.

Mum's complete wellbeing, allowing me to spend irreplaceable quality time with my Mum, enjoying each others company, in a relaxing environment. The Manager, Staff, Residents have become our extended family as they give Mum and me the support we need, that is missing from parts of family; so they all mean a lot. Heathfield has become a second home, warm, loving, and always much wanted, whether visiting early, late, day or night, you'll feel the same and see the professionalism. Nothing is for show, it is, as it is, truly is, outstanding care, support for Mum's every need, mine and family to. I have recommended, will continue to do so, it is the best, because they care from the heart. x

friendly, apart from one of the (two) little dogs who live on site, who hates me and yaps at me until I pass by! I'm sure she is protecting the residence. Despite this, comes to visit my mum in her room on a regular basis witch my mum loves. Plenty of activities are provided, which family's are encouraged to join in, everybody is welcome.
We get a regular news letter. This highlights birthday parties, special events (BBQ etc) and when outside entertainers visit, to which all family members, carers etc are warmly invited. The manager runs a tight ship. She will regularly check in with you to ensure everything is satisfactory, but is also great fun! Very happy for mum to be here.

we wouldn't have seen him placed anywhere else. I can't praise the home highly enough. The staff all the way from Manager, to, receptionists, carers, nurses and house keeping are amazing - friendly, welcoming and professional. Rather than a care home they have created a home from home environment appreciated by residents and their families alike. The staff take time to know the residents and their families as individuals - it feels like an extended family and it goes such a long way to making the care journey that bit easier. The daily care is impeccable, and the effort to keep the residents stimulated with various activities/trips is commendable. Would without hesitation recommend.

of care is given with kindness and consideration towards the user/resident. Heathfield is a wonderful community which has taken away the isolation and loneliness that appears in illness and advancing years by their in house activities and entertainment - there is something to do or see every day and it is lovely to see the friendships
Growing stronger day by day. My father is very happy there and I have no concerns over his care. I highly recommend Heathfield Court 10/10

and a passion for providing the best possible care. There is always something fun going on at Heathfield. It is so comforting to have peace of mind knowing your loved one is being looked after and safe.

in the positive vibe of The Spinney started to work it's magic!
She received the most fantastic care from her carers. She engaged with the incredible varied activities programme. My mother loves the food (ate better than she had for decades) and really benefited from her private space (her spotless and pretty en suite room), the friendly lounge (which is a well designed) and the gorgeous garden. My mother is an animal lover and Ruby the cat senses this and sits on her lap when she is in the garden.
The combination of all these things means that my mother is now a genuinely relaxed and happy person. As a family we could not ask for more, and visiting her is always a pleasure.

phone line is annoying bug I gather will be improved on. I have also made my own comments to staff regarding close watching of my husband and they have responded even during busy times.

Overall I am very pleased with all that is done to look after my dear husbsnd.

One particular carer knows my mother very well and also shows care and compassion to my learning difficulties sister - she goes above and beyond and I find that so special.

night. Supermarket bread thst is used for evening sandwiches is low quality. I think the nutritional value of meals are not great and it seems like it is business profit over nutrition.

and enjoys the visits from local school children.

team follows the Manager's lead with a nothing-is too-much-trouble attitude. They treat every resident with dignity and get to know them and their families well. It's definitely not "one size fits all", with things tailored to each resident.
I now enjoy visiting as a daughter rather than a care-giver. I am kept informed and can relax, confident that all my Dad's needs are being met. Beyond that, it's somewhere he's encouraged to enjoy life with stimulating activities every day.
If you are agonising over the heartbreaking decision of needing to move a loved one into residential care then choose here. They'll put a protective arm around your loved one and a comforting arm around you too.

some when visiting mum which is a nice gesture.

The range of activities available for the residents is excellent and the garden is a joy in the spring/summer. We are so glad we found The Spinney as a place for my mother-in-law to live, close to us and where her dementia-driven needs and behaviours are understood.

many such items have not been found, but this must be a challenge in a care home where most residents have memory issues. The activities on offer for the residents are great with plenty of variety and something for everyone. Mum's physical health has improved over the time she has been a resident, which we attribute to the care, the food, the weekly schedule of entertainment and the company. I would not have my Mum live anywhere else.

member of staff seems to work upon the residence as if they were part of their own family. I cannot recommend Heathfield Court highly enough. I am more than happy with the care and attention my mother is receiving.

their individual likes and dislikes taken into account.