Care Homes Owned by Carebase in London

My father-in-law had been living independently in his own home but deteriorated very suddenly, and moved into The Spinney at the end of August. He and I both feel incredibly fortunate that he now calls The Spinney home. The care and respect that he and I have been shown by the staff, and the transformation in his health and wellbeing due to the superb care he is getting, are wonderful to see.

The lady for whom I have Power of Attorney has been a resident for about two and a half years. I am pleased with the care she has received in that time and although she is not the easiest person to deal with I have been impressed by the efforts the staff have made to involve her in the many activities that are available at The Spinney. I am also pleased to note that every time I see the lady she is well groomed and well dressed.

Good nurishing food especially at lunch time. Start really care about there residents and go above and beyond to do there best for them.

I wouldn't hesitate in recommending Heathfield Court to families who, very often, are facing the very difficult decision of placing their loved one into the care of others.

Nikki and her whole team work hard to keep family members informed and reassured. As a family we are very glad dad is in a home from home.

year. We have never had any reason to complain either about the care, cleanliness or any of the staff.

My mum always says how lucky she is which makes everything worth while

Thanks

I find the staff at Heathfield to be friendly, helpful and very caring towards the residents. The Home is clean, well decorated and the weekly programme offers something for everybody. My aunt has been on outings, which she has enjoyed very much.

My mum has lived at Heathfield Court since Jan 2026. She is very happy there and is receiving the best care. Nothing is too much trouble and the staff are caring and professional. There's always lots of activities for the residents to do and entertainment organised on a regular basis. It may be expensive but my mum deserves the best and great care comes at a price.

I truly cannot fault it

She seems very satisfied with the care she receives.

The only point I would like to comment on is..................................

I have another aunt who is a resident in a nursing home. Her monthly fees are considerably less than those at Heathfield Court and she has her own phone landline in her room, as all rooms in her nursing home have. She does get charged (as would be expected) for outward calls but as you can imagine, it is so much easier to call directly into her room.

It's still early days but the level of care and attentiveness has been very very good.

Nikki and her lovely team are lifesavers. It's hard to find the words to say how much we appreciate the kindness and care they are giving my dad and the support to us . It was the most heartbreaking decision to have to look for care for my dad but dementia didn't give us a choice. We never thought we'd find anywhere that we would feel confident and comfortable to leave our precious dad but Heathfield court is flipping amazing. Dad looks happy settled and comfortable he's treated with respect and dignity and that is so reassuring to us as a family . My mum gets to have a life again and enjoy being with us all without the guilt. If you find yourself in this awful situation looking for help for your loved ones I cannot recommend this care home enough. Thank you Nikki you are angel

The home is a home from home. Everyone is so friendly, helpful and really engaging. My grandchildren have visited and love The Spinney and the family events and always asking when they can visit again. My friend also loves them visiting her and so grateful that the home allows this without any restrictions. My friend's friend usually has lunch when she visits and always enjoys it and I enjoy the buffets that are laid out on event days. I do not hesitate to recommend the home to my friends .

The Spinney is a caring, friendly well run care home. My mother has been here for nearly 4 years now and is well cared for and comfortable and I feel I can speak to staff regarding any problems if there was to be. The entertainment at the Spinney is great - always something going on for residents to do and they go on great trips out.

Heathfield Court Care Home has a lovely welcoming atmosphere. The rooms are bright and very well thought out with excellent facilities. Residents wishes are respected. The staff are lovely and very helpful.

She's going on trips and joining in with activities that she would never have done previously.

Cannot recommend Heathfield highly enough. The team go above and beyond to provide excellent, considerate, sensitive care and do so with the most positive attitude imaginable. They are genuinely wonderful in every way.

The manager and her team go out of their way to make Heathfield a welcoming place for family and friends of residents to visit with many invitations to join special events or celebrations, which are always thoughtfully managed.

My mother is very silent now but she still enjoys short walks and when I visit, weather permitting we walk down Forest View and she does like to look at the trees and nature around.

There are plenty of regular activities during the day for those who wish to join in and weekly outings in Mini bus.

I would have no hesitation in recommending The Spinney care home.