Care Homes Owned by Carebase in London

hearts for what you do

with a variety of decent menus.
Overall, I would say The Spinney is a first class care home and is highly recommended.

and I feel secure in the knowledge that his needs are being identified and taken care of as a matter of urgency. 5 Stars.

well as loving towards all residents as thought it's their own loved ones.

Thank you to all at Heathfield Court Erith.

ratio of staff to residents, particularly for those living with Dementia. Personally, the one word that sticks in my mind in relation to Heathfield is joy. It's not a place of sadness. It could be, like so many others are, but it's far from that. Activity planning keeps residents stimulated, events bring the community and families in. It's a place of celebration at what is for some of us, a very sad and difficult time.

transfer my aunt to the home Nikki the home Manager arranged for a member of staff to accompany my husband when we collected her.

acted upon. But overall very happy with the care and atmosphere at Heathfield which means that we know that they are comfortable and safe,

I would personally like to thank them for all there help with my father in law
Many thanks

looks well presented and comfortable and I am as always so happy that she lives at the Spinney. Thank you all.

join in with activities when he chooses too. Communication with our family has been excellent; we're always kept updated and feel involved. Knowing he's in such good hands gives us real peace of mind. I'm very grateful for the care and respect they show him every day, always keeping his dignity in mind.

staff also give family and friends of the relatives full support.

now so misses out and mostly only eats toast.

Mum's complete wellbeing, allowing me to spend irreplaceable quality time with my Mum, enjoying each others company, in a relaxing environment. The Manager, Staff, Residents have become our extended family as they give Mum and me the support we need, that is missing from parts of family; so they all mean a lot. Heathfield has become a second home, warm, loving, and always much wanted, whether visiting early, late, day or night, you'll feel the same and see the professionalism. Nothing is for show, it is, as it is, truly is, outstanding care, support for Mum's every need, mine and family to. I have recommended, will continue to do so, it is the best, because they care from the heart. x

friendly, apart from one of the (two) little dogs who live on site, who hates me and yaps at me until I pass by! I'm sure she is protecting the residence. Despite this, comes to visit my mum in her room on a regular basis witch my mum loves. Plenty of activities are provided, which family's are encouraged to join in, everybody is welcome.
We get a regular news letter. This highlights birthday parties, special events (BBQ etc) and when outside entertainers visit, to which all family members, carers etc are warmly invited. The manager runs a tight ship. She will regularly check in with you to ensure everything is satisfactory, but is also great fun! Very happy for mum to be here.

we wouldn't have seen him placed anywhere else. I can't praise the home highly enough. The staff all the way from Manager, to, receptionists, carers, nurses and house keeping are amazing - friendly, welcoming and professional. Rather than a care home they have created a home from home environment appreciated by residents and their families alike. The staff take time to know the residents and their families as individuals - it feels like an extended family and it goes such a long way to making the care journey that bit easier. The daily care is impeccable, and the effort to keep the residents stimulated with various activities/trips is commendable. Would without hesitation recommend.

and a passion for providing the best possible care. There is always something fun going on at Heathfield. It is so comforting to have peace of mind knowing your loved one is being looked after and safe.