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Care Homes Owned by Carebase in London

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Carebase in London

Only the locations & reviews in London for Carebase are showing below.

View the details of all 13 locations (with 1322 reviews) owned by Carebase

Carebase Locations in London (2)

 - Browse 2 Care Homes owned by Carebase in London
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Heathfield Court Care Home
147 Colyers Lane, Northumberland Heath, Erith DA8 3PB 
9.9 132 reviews
Heathfield Court Care Home, Erith, London
"Nikki and her lovely team are lifesavers. It's hard to find the words to say how much we appreciate the kindness and care they are giving…"   Read all 132 reviews
  • from £1,950 / week
  • 66 Rooms
Location Type Care Home

Heathfield Court is an award-winning care home that provides compassionate residential, nursing and dementia care. The experienced team focuses on gaining a deep understanding of each of their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Spinney Care Home
21 Forest View, Chingford, London E4 7AU 
9.6 73 reviews
The Spinney Care Home, London, London
"So friendly and understanding how my mum needed time to settle in and accept the transition from her home to the Spinney. They've listened…"   Read all 73 reviews
  • from £1,650 / week
  • 48 Rooms
Location Type Care Home

The Spinney Care Home provides award-winning residential and residential dementia care with dignity, love and compassion. With a focus on making life meaningful every day, residents enjoy a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Carebase Reviews in London (205)

9.8

Carebase has a Group Review Score of 9.8 (9.825) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carebase must have a Review Score.

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Review of

Heathfield Court Care Home

from Nikole C (Daughter of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nikki and her lovely team are lifesavers. It's hard to find the words to say how much we appreciate the kindness and care they are giving my dad and the support to us . It was the most heartbreaking decision to have to look for care for my dad but dementia didn't give us a choice. We never thought
we'd find anywhere that we would feel confident and comfortable to leave our precious dad but Heathfield court is flipping amazing. Dad looks happy settled and comfortable he's treated with respect and dignity and that is so reassuring to us as a family . My mum gets to have a life again and enjoy being with us all without the guilt. If you find yourself in this awful situation looking for help for your loved ones I cannot recommend this care home enough. Thank you Nikki you are angel
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Review of

The Spinney Care Home

from Jacqueline S (Friend of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is a home from home. Everyone is so friendly, helpful and really engaging. My grandchildren have visited and love The Spinney and the family events and always asking when they can visit again. My friend also loves them visiting her and so grateful that the home allows this without any restrictions.
My friend's friend usually has lunch when she visits and always enjoys it and I enjoy the buffets that are laid out on event days. I do not hesitate to recommend the home to my friends .
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Review of

The Spinney Care Home

from H B (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Spinney is a caring, friendly well run care home. My mother has been here for nearly 4 years now and is well cared for and comfortable and I feel I can speak to staff regarding any problems if there was to be. The entertainment at the Spinney is great - always something going on for residents
to do and they go on great trips out.
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Review of

Heathfield Court Care Home

from S K (Niece of Resident) published on 1 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heathfield Court Care Home has a lovely welcoming atmosphere. The rooms are bright and very well thought out with excellent facilities. Residents wishes are respected. The staff are lovely and very helpful.
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Review of

The Spinney Care Home

from Louise M (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
So friendly and understanding how my mum needed time to settle in and accept the transition from her home to the Spinney.
They've listened and arranged different meals for her without any fuss.
She's going on trips and joining in with activities that she would never have done previously.
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Review of

Heathfield Court Care Home

from Tracy V (Daughter of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heathfield Care Home is amazing! The staff are amazing. Their care for mum is amazing. We never thought mum would accept being in a home but she is so happy which is down to the staff and wonderful residents. The activities are pretty special, the home is spotlessly clean, the staff are friendlty,
helpful and brilliant. The managers should be recognised for running a beautiful home
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Review of

Heathfield Court Care Home

from Brian B (Nephew of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live well over one hundred miles from Heathjfield Court Care Home. Therefore, I'm 100% reliant on the staff caring for my aunt.


Myself and my aunt have no complaints what-so-ever regarding her care.

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Review of

Heathfield Court Care Home

from Alison S (Daughter of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very caring and seem to know my father well. They go above and beyond to ensure he is supported, cared for and communicated with. They outline what is happening each day for him and this has enabled him to settle.
Staff communicate brilliantly with the family. This reassures the family.
We know what is happening and conversely if we wish to speak to a staff member with a query this is dealt with quickly and effectively.
Our experience with Heathfield Court is excellent! We consider Heathfield Court a home from home for our father!
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Review of

Heathfield Court Care Home

from R B (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot recommend Heathfield highly enough. The team go above and beyond to provide excellent, considerate, sensitive care and do so with the most positive attitude imaginable. They are genuinely wonderful in every way.


The manager and her team go out of their way to make Heathfield a welcoming place

for family and friends of residents to visit with many invitations to join special events or celebrations, which are always thoughtfully managed.
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Review of

The Spinney Care Home

from Caroline D (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at The Spinney for 2 years now. There are many things that I love about the Spinney but I need to keep my review within 1000 words! So the 3 things that I love most about the Spinney are as follows:
Firstly, The Spinney has the most wonderful carers and staff who provide first class
person centered care, which is always kind, professional, positive and upbeat.
Secondly, The Spinney has exceptional activities including a weekly outing, entertainment and daily activities (including a monthly visiting pet and I can see my mother is so happy to interact with these lovely, friendly animals).
Thirdly, the location of The Spinney is a joy. It's so beautiful being next to the Forest/golf course. I believe this enhances everyone's overall well-being (residents, staff and visitors).
My mother is very silent now but she still enjoys short walks and when I visit, weather permitting we walk down Forest View and she does like to look at the trees and nature around.
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Review of

The Spinney Care Home

from Janis S (Next of Kin) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care which my relative gets is amazing, All the staff at the Spinney are caring, respectful, polite, professional, and are 100% committed in care giving.
The staff not only care for and support the client they also support family, and friends.
There are plenty of regular activities during the
day for those who wish to join in and weekly outings in Mini bus.


I would have no hesitation in recommending The Spinney care home.

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Review of

The Spinney Care Home

from C M (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into The Spinney after a stay in hospital. The difference in her general wellbeing and mobility in the last couple of months has been so good to see. She is well looked after and cared for which gives me huge peace of mind.
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Review of

The Spinney Care Home

from Michael W (Friend of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A dear friend of mine suffers from dementia and has been a resident at the Spinney for nearly a year now.
I viewed a dozen care homes while looking to place my friend (i have POA) and the Spinney is heads and shoulders above any of the others I saw.
Whenever I visit there is a calm and friendly atmosphere.
The staff are helpful and personable and the place is always spotless. It feels more like a hotel then a carehome.
My friend was in a bad way, struggling at home alone but now is the most healthy and happy Ive seen her in years.
Highly recommended.
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Review of

Heathfield Court Care Home

from Deborah C (Wife of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wasn't sure what to expect as this was my Husband's first Christmas in care. As a family we can't praise this home , and we mean home, highly enough.The wonderful Christmas Day that was provided exceeded all hopes and expectations. What a place , and what a staff ! Thank you all from the bottom of our
hearts for what you do
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Review of

The Spinney Care Home

from S B (Son of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home with kind friendly staff who really look after the residents. Engagement with family and friends is really good and the home put on lots of activities for the residents. Good food with an in house chef and you can have a friendly chat in the coffee bar called the Bistro.
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Review of

The Spinney Care Home

from Mitchell M (Son of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mum has been in care at the Spinney for several months now and the care facilities are first class and very comfortable.
The care staff are friendly, supportive and caring and always attentive to their residents needs with quick response time. The kitchen catering is generally very good
with a variety of decent menus.
Overall, I would say The Spinney is a first class care home and is highly recommended.
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Review of

Heathfield Court Care Home

from Susan R (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has had several bouts of illness requiring emergency A&E admittance and the staff at Heathfield have been amazing in looking after him and arranging for an ambulance and crew to check him over and transport him to hospital as and when necessary. The staff are kind , caring and professional
and I feel secure in the knowledge that his needs are being identified and taken care of as a matter of urgency. 5 Stars.
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Review of

Heathfield Court Care Home

from Silvie S (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been at Heathfield Court, Erith for 2 and a half years.


She is treated with dignity, love, warmth and kindness by all staff.


My sister and I could not ask for a better care home for mum, they meet all her needs and beyond.


They are all professionals in their daily task as

well as loving towards all residents as thought it's their own loved ones.


Thank you to all at Heathfield Court Erith.

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Review of

Heathfield Court Care Home

from Rachel D (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been very well cared for at Heathfield. Despite her being unable to join in the numerous activities on offer, she is always included. Staff greet her with kindness and respect at all times. Dad and I visited lots of other care homes, none of them came close to matching the support, care and
ratio of staff to residents, particularly for those living with Dementia. Personally, the one word that sticks in my mind in relation to Heathfield is joy. It's not a place of sadness. It could be, like so many others are, but it's far from that. Activity planning keeps residents stimulated, events bring the community and families in. It's a place of celebration at what is for some of us, a very sad and difficult time.
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Review of

Heathfield Court Care Home

from Paul D (Son of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents live at Heathfields, and have a much better secure, safe and content life for doing so. The staff are friendly caring and they are both looked after well. The home looks after all their needs. I highly recommend Heathfield Court.
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Awards / Recognitions (15)

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