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Care Homes Owned by Carebase in Surrey

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Carebase in Surrey

Only the locations & reviews in Surrey for Carebase are showing below.

View the details of all 13 locations (with 1244 reviews) owned by Carebase

Carebase Locations in Surrey (3)

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3 Care Homes owned by Carebase in Surrey
Claremont Court Care Home

Harts Gardens, Guildford GU2 9QA 

9.9 95 reviews
"My mum started living at Claremont in August 2025. It is a very difficult decision to make putting a relative in a home. Difficult…"   Read all 95 reviews
Location Type Care Home

Claremont Court Care Home is an award-winning care home that provides specialist dementia care with love and compassion. It also holds platinum accreditation with the Gold Standards Framework for end-of-life care. The experienced team ensures that… Read more about Claremont Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 57 Rooms
  • from £1,995 / week
Acorn Court Care Home

Watercolour Development, Off The Moors, Redhill RH1 2PD 

9.8 101 reviews
"My Dad has been staying at Acorn Court for nearly 18 months. Throughout this period, I have been consistently impressed by the…"   Read all 101 reviews
Location Type Care Home

Acorn Court Care Home provides award-winning residential, nursing, dementia and ABI care and holds platinum accreditation with the Gold Standards Framework for compassionate end-of-life care. The skilled and longstanding care team, led by the home’s… Read more about Acorn Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 86 Rooms
  • from £1,700 / week
Queen Elizabeth Park Private Care Home

1/72 Hallowes Close, Guildford GU2 9LL 

9.7 108 reviews
"My mum has been a resident at Queen Elizabeth Park since April 2024. Mum has dementia and, due to mobility issues, is in a wheelchair. Her…"   Read all 108 reviews
Location Type Care Home

Queen Elizabeth Park provides residential, nursing and dementia care with love and kindness, treating residents as the individuals that they are. Following personalised care plans designed to meet the individual needs of each resident, the team strives… Read more about Queen Elizabeth Park Private Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 77 Rooms
  • from £1,700 / week

Carebase Reviews in Surrey (304)

9.8

Carebase has a Group Review Score of 9.8 (9.804) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carebase must have a Review Score.

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Review of

Queen Elizabeth Park Private Care Home

from V Y (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Queen Elizabeth Park since April 2024. Mum has dementia and, due to mobility issues, is in a wheelchair. Her care needs are extensive, all of Mum's care needs are met with kindness, dignity and compassion. The designated nurse is always available and will give regular updates
on Mum's health and wellbeing. The whole team at QEP are absolutely lovely. The daily activities and entertainment are second to none. As a regular visitor, I witness first hand how truly amazing all of the staff are with the residents. It's a real home from home. I cannot speak more highly of QEP and I recommend this home. A real gem/
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Review of

Acorn Court Care Home

from Sarah F (Daughter of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been staying at Acorn Court for nearly 18 months. Throughout this period, I have been consistently impressed by the professionalism and kindness of staff, who have tried their best to meet his needs. Because there is a stable team at Acorn Court, we have been able to get to know the staff
who regularly care for Dad, this has given me peace of mind and I am confident that he is well cared for. Dad often gets frustrated about his situation, but when I visit, all I see is people trying to do their best for him, within the given circumstances.
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Review of

Claremont Court Care Home

from B C (Son of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is very well loved and cared for. I really couldn't ask for more. I know she is safe and content. The staff treat all the residents with so much love, care and dignity. They make me and my family feel so welcome. I really can't praise Claremont highly enough.
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Review of

Claremont Court Care Home

from Jo O (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum started living at Claremont in August 2025.
It is a very difficult decision to make putting a relative in a home. Difficult knowing when is the best time and where is the best place. I feel after 3 months I can reflect.
I have nothing but the highest praise for Claremont. From day one ( in
fact before day 1 as Karen visited mum in hospital) the care and respect shown to my mum and myself has been outstanding. I visit a few times a week so I see the warmth and enthusiasm that all the staff exude all the time. I have complete peace of mind that mum is safe, content and happy. I feel she has a new lease of life.
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Review of

Claremont Court Care Home

from Neil R (Husband of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife arrived at Claremont in April 2024, having transferred from a care home who were unable to provide the required level of care.
It is immediately obvious that Claremont offers and delivers something special to their residents. In addition, they realise the importance of keeping the resident's
family fully informed of all aspects relating to the individual's care.
Medical issues receive prompt attention and the necessary action.
On every visit to Claremont, you are aware of and witness the care and kindness shown by all the staff towards every resident. Family and visiting friends remark on the dedicated care so professionally provided, always with a smile.
I and my family, are so fortunate to have found Claremont and so, so, relieved to know that my wife is receiving and benefiting from the exceptional care provided.
We are fortunate to have the support of our immediate and extended family and friends. We consider all at Claremont friends and part of that extended family.
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Review of

Claremont Court Care Home

from Vanessa T (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate Claremont Court high enough. Having had experience with other care homes for my mother - this one is outstanding. All the staff treat each resident with kindness and dignity - I cannot thank them enough!
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Review of

Claremont Court Care Home

from Phill K (Son of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been living at Claremont Court for almost 2 years now. His care has always been excellent and it's evolving as his condition changes which is because the team always monitor him and adapt his needs, activities and medication as necessary. The therapy really helps with his Parkinsons
and he always enjoys the special days such as the Summer Fair. Everything is above and beyond expectations.
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Review of

Claremont Court Care Home

from Jo R (Daughter of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had very demanding needs and challenging behaviour when he first moved here from another care home. Since then he is calm, settled and happy. You can see that he is very well cared for. The staff are all amazing! They are extremely friendly, caring, professional, gentle, patient and lovely individuals.
The home is great but it's the staff that truly make it amazing.
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Review of

Claremont Court Care Home

from Gordon T (Husband of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pleasant, welcoming, staff with smiles all round. A genuine sense of team work which is so important in a caring environment. My wife frequently up and dressed and still taken on outings though her reactions are hard to judge
No nasty smells!
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Review of

Claremont Court Care Home

from R N (Son-in-law of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the Claremont team highly enough. My mother-in-law sadly died after a short stay in the home. During her time she was treated with compassion, dignity and attentiveness to her needs. As a family, we were regularly updated about her condition. After she died, her three daughters and
we husbands were allocated the Family Room , undisturbed, for as long as we needed. Staff briefed us clearly and kindly on the necessary steps. All staff smiled and greeted whenever we met. The home was nicely decorated, the rooms fine and great thought put into the stimulation of the residents. We were so pleased she ended her life in this peaceful and calming environment.
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Review of

Queen Elizabeth Park Private Care Home

from Jackie T (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was in Queen Elizabeth Park for only one month. However, I felt we were treated like part of the family very quickly and felt dad was known and settled very seen after moving in. Dad's health deteriorated very quickly, sadly, but he was treated with compassion and care. Every effort was made
to make him comfortable in his last fortnight, and I was enormously well supported too. QUP provided a lovely family birthday event and enabled dad to fulfil a wish tree wish in his last few days, and I am very grateful to all who supported us both.
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Review of

Queen Elizabeth Park Private Care Home

from Robyn P (Respite Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home was extremely welcoming from the minute I arrived, throughout. The staff were kind and friendly making me feel actually cared for especially being transferred from the nearest hospital. Having such peace of mind I joined in as many activities as I wanted - again very enjoyable. I intend
spending all periods of respite here in the future. Activities offered were wide ranging. 'flew by' and were thoroughly enjoyed by all taking part. Whatever reason they had for being there. Clinical or social.
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Review of

Queen Elizabeth Park Private Care Home

from A G (Son of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was at QEP for five and a half years during which time she was extremely well cared for. She became good friends with many of the staff who always treated her with dignity and respect. I was always kept well informed and up to date as to mum's health and wellbeing.
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Review of

Queen Elizabeth Park Private Care Home

from Pamela G (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resdient at QEP care home for the final 3 years of her life. As her body failed her, the staff met her changing care needs with professionalism, compassion, and kindness. Recommend the home without reservation.
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Review of

Acorn Court Care Home

from Stephen V (Son of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we are very pleased that our Mother is cared for by such a kind, caring and knowledgeable team who go the extra mile to ensure that she is comfortable, happy and content. The team have a gentle supportive way of assisting her to always look her best. Everyone we meet greets us with a smile
and they are always approachable and helpful. We feel confident that our Mother is receiving excellent care in a beautiful well equiped nursing home. We would not hesitate to recommend Acorn Court to others who are looking for care for their loved one.
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Review of

Acorn Court Care Home

from Samantha W (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Back in June 2025 we had to make the hard decision to place my Dad into nursing care. We had a family friend already in Acorn Court so knew the care home well.
The care and support given to both my Dad and all my family members exceeded all our expectations. From compassionate daily care to amazing
trips out on the homes bus for Dad. Any concerns we may initially have had were wiped away from day one.
We can not recommend Acorn Court enough to anyone looking for exceptional care for their loved one.
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Review of

Queen Elizabeth Park Private Care Home

from Sam T (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
QEP helped us during a very difficult time, they welcomed Mum who was reluctant to stay initially. Mum settled well and began to really enjoy her stay. She could not compliment the staff at QEP highly enough and said not only do they care for you, they respect you and understand your needs. Mum enjoyed
it so much she has said she would happily stay there again, if the need arose.
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Review of

Acorn Court Care Home

from Andrea D (Wife of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a very difficult decision for our family to move my husband to Acorn Court. He was very aware he wasn't living at home and didn't want to be there. The day to day life there is nice and relaxed but the staff are always aware of residents needs and difficulties. The staff work well as a team.
The food, entertainment and activities are extremely good. Every member of staff - reception team, activities team, maintenance, housekeeping, management, carers and nurses cared for my husband and us as a family in a warm, kind, professional, exemplary way. They listened to us with regard to my husband's care, were prompt in responding to anything we suggested to make his life more comfortable there. Sadly my husband passed away in Acorn Court, the sympathy, understanding, respect and dignity they afforded him throughout his last days there and after he passed away was heartwarming and very moving. When I left him I knew he was in excellent caring hands. Thank you to all at Acorn Court.
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Review of

Claremont Court Care Home

from Joanna B (Wife of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Claremont Court provides the most wonderful warm atmosphere. Its something that I am aware of every visit and it is something that all the friends and relatives comment on.
Each staff member addresses us by name, shares a greeting and a little chat.
The care and kindness shown to my husband is absolutely
exemplary. Nothing is too much trouble in their care for my husband and they are so tactful as he dislikes needing help from them.
The activities team use encouragement for my husband to participate with the activites and Namaste is such a positive thing.
The relatives all know how very difficult it is to look after people with dementia which is such a cruel disease.
I think we all feel so personally supported by both the staff and the management team.
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Review of

Claremont Court Care Home

from Robert K (Brother of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother moved to Claremont Court back in December 2024 and throughout this time the care he has received has been excellent.


My brother is not the easiest resident - he has significant learning difficulties, dementia and cannot communicate in any way - but the team at Claremont treat him with

respect and care. And, no matter how much fuss he makes when he is receiving personal care, they always provide this with kindness. Moreover, the staff are fully aware that my brother is resistant to personal care, so two carers turn up to help him and get his changed and clean in a prompt and highly efficient way.


I have also been impressed with the way that they spot things like UTI's and get him treated and they way that they are able to ensure that he always takes his medicine, Prior to Claremont he was at another home, where the care was poor, resulting is missed medication which resulted in seizures and stays in hospital.


In short, I highly recommend Claremont Court.

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Awards / Recognitions (14)

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