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Care Homes Owned by Carebase in Surrey

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Carebase in Surrey

Only the locations & reviews in Surrey for Carebase are showing below.

View the details of all 13 locations (with 1294 reviews) owned by Carebase

Carebase Locations in Surrey (3)

 - Browse 3 Care Homes owned by Carebase in Surrey
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Claremont Court Care Home
Harts Gardens, Guildford GU2 9QA 
9.9 95 reviews
Claremont Court Care Home, Guildford, Surrey
"My mum started living at Claremont in August 2025. It is a very difficult decision to make putting a relative in a home. Difficult…"   Read all 95 reviews
  • from £1,850 / week
  • 57 Rooms
Location Type Care Home

Claremont Court Care Home is an award-winning care home that provides specialist dementia care with love and compassion. It also holds platinum accreditation with the Gold Standards Framework for ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Acorn Court Care Home
Watercolour Development, Off The Moors, Redhill RH1 2PD 
9.8 102 reviews
Acorn Court Care Home, Redhill, Surrey
"It was a big decision choosing a care home for a dear friend, and we are very thankful we found Acorn Court. This modern, accessible…"   Read all 102 reviews
  • from £1,750 / week
  • 86 Rooms
Location Type Care Home

Acorn Court Care Home provides award-winning residential, nursing, dementia and ABI care and holds platinum accreditation with the Gold Standards Framework for compassionate end-of-life care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Queen Elizabeth Park Private Care Home
1/72 Hallowes Close, Guildford GU2 9LL 
9.7 113 reviews
Queen Elizabeth Park Private Care Home, Guildford, Surrey
"My brother, for whom I hold Power of Attorney, has been a resident for almost a year and I am so pleased with our choice of home. The staff…"   Read all 113 reviews
  • 77 Rooms
Location Type Care Home

Queen Elizabeth Park provides residential, nursing and dementia care with love and kindness, treating residents as the individuals that they are. Following personalised care plans designed to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Carebase Reviews in Surrey (310)

9.8

Carebase has a Group Review Score of 9.8 (9.825) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carebase must have a Review Score.

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Review of

Acorn Court Care Home

from Sara M (Friend of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a big decision choosing a care home for a dear friend, and we are very thankful we found Acorn Court.


This modern, accessible building houses an incredibly professional, dedicated and caring team.


The management is seriously impressive - great communicators who helped us navigate the complexities

of the care system and funding options during a very difficult time. We remain immensely grateful.


The senior nursing team is superb and the level of communication excellent. They always took the time to explain what was happening, our options and decisions that had to be made. That caring ethos is evident throughout the staff - everybody we met over the weeks went about their work with a calm and caring professionalism.


Sadly our friend passed away shortly after and Acorn Court again supported us through the process, combining their knowledge with tenderness and respect.


The level of care and support provided is outstanding throughout.


Thank you Acorn Court.

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Review of

Queen Elizabeth Park Private Care Home

from Stephen H (Brother of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother, for whom I hold Power of Attorney, has been a resident for almost a year and I am so pleased with our choice of home. The staff are very professional but also friendly, kind and compassionate. He has dementia but the staff always treat him with dignity and respect.
QEP has a very happy,
homely feel and visitors are always warmly welcomed with a smile.
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Review of

Queen Elizabeth Park Private Care Home

from Norma E (Wife of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been looked after by QEP for many years but I just want to record how wonderful his last few days have been. He died in the care of staff on the second floor and it was such a calm and caring couple of days for him and me.
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Review of

Queen Elizabeth Park Private Care Home

from S M (Daughter of Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the QEP for over two and a half years. She is always treated with respect and kindness and staff willingly make the time to update me or listen to any concerns. The activities are outstanding, the home is very well cared for, clean and inviting and overall it is very well managed. The
amount of effort put in to celebrate festivals and seasons of the year is truly exceptional .The team have made an effort to adapt to mum's individual needs, and as she has got older and less inclined to join in activities, have tried to have someone sit with her in her room, as much as time allows. Week-ends sometimes seem quiet with less staff around or on call, and Mum sometimes finds this quite difficult. This may be different on first and second floors. Overall I would highly recommend the QEP. There can always be times when things are not quite perfect but the ethos of the home and genuine caring attitude of all the staff is always present. Thank you.
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Review of

Queen Elizabeth Park Private Care Home

from Jane R (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at QEP now for a little over 3 years and I am still delighted with the level of care she is receiving. The staff are second to none in their dedication and kindness - and go out of their way to make the residents quality of life as good as humanly possible. I would definitely recommend
this care home.
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Review of

Queen Elizabeth Park Private Care Home

from Chris H (Power of Attorney of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have responsded to this questionnaire in my capacity as power of attorney for my friend. She has been very well cared for during her 4 years at Queen Elizabeth Park. She is happy, treated with respect and is an active participant in the Homes entertainment programme.
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Review of

Queen Elizabeth Park Private Care Home

from Juliet P (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Queen Elizabeth are very kind and caring . Although my dad's health is deteriorating and is now in end of life care . he is comfortable and really is in the best place with his needs being met.
The staff really care and I really appreciate their support to me as well which is a really
difficult time.
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Review of

Queen Elizabeth Park Private Care Home

from C B (Sister of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy and satisfied with the care the staff have shown whilst my brother has been in care. The staff are very helpful and supportive and I am extremely confident that this will continue for the duration of my brothers stay.
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Review of

Queen Elizabeth Park Private Care Home

from April D (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care home. They look after my mother who is a very frail 90+ lady with dementia. She is safe, well looked after by a great team. I visit regularly to see the home is warm, clean and a happy place.
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Review of

Acorn Court Care Home

from Janet P (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the care my mum is receiving at Acorn Court. The nurses and care staff together with the management team are very caring and attentive and mum is happy and has a good relationship with them. They are always ready to listen to concerns that you may have and do what they can to
address any worries or issues.
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Review of

Acorn Court Care Home

from Gillian M (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment our mother moved in, we felt reassured that she was in the right place. The home is always beautifully clean, warm and welcoming, but it is the people who truly make it special. The team are kind, patient and compassionate, and their professionalism and knowledge - especially in caring
for those living with dementia - shines through every day.


What means the most to us is seeing how happy our mother is. She tells us she feels safe, cared for and at home, and hearing that brings us enormous comfort. There is always something for the residents to enjoy, with thoughtful activities that bring joy, purpose and connection. Knowing that she is surrounded by people who genuinely care has given our whole family real peace of mind, and for that we are deeply grateful.

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Review of

Acorn Court Care Home

from Dan W (Son of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Acorn Court is an incredible little community not far from Redhill that deserves all the praise and recognition it gets and more. Not only do they take incredible care of their residents but their family members too. My sister and I often get a hug from the staff when we are there! They organise so
much to keep the residents happy, it's so lovely. I cannot recommend Acorn Court highly enough
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Review of

Queen Elizabeth Park Private Care Home

from V Y (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Queen Elizabeth Park since April 2024. Mum has dementia and, due to mobility issues, is in a wheelchair. Her care needs are extensive, all of Mum's care needs are met with kindness, dignity and compassion. The designated nurse is always available and will give regular updates
on Mum's health and wellbeing. The whole team at QEP are absolutely lovely. The daily activities and entertainment are second to none. As a regular visitor, I witness first hand how truly amazing all of the staff are with the residents. It's a real home from home. I cannot speak more highly of QEP and I recommend this home. A real gem/
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Review of

Acorn Court Care Home

from Sarah F (Daughter of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been staying at Acorn Court for nearly 18 months. Throughout this period, I have been consistently impressed by the professionalism and kindness of staff, who have tried their best to meet his needs. Because there is a stable team at Acorn Court, we have been able to get to know the staff
who regularly care for Dad, this has given me peace of mind and I am confident that he is well cared for. Dad often gets frustrated about his situation, but when I visit, all I see is people trying to do their best for him, within the given circumstances.
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Review of

Claremont Court Care Home

from B C (Son of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is very well loved and cared for. I really couldn't ask for more. I know she is safe and content. The staff treat all the residents with so much love, care and dignity. They make me and my family feel so welcome. I really can't praise Claremont highly enough.
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Review of

Claremont Court Care Home

from Jo O (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum started living at Claremont in August 2025.
It is a very difficult decision to make putting a relative in a home. Difficult knowing when is the best time and where is the best place. I feel after 3 months I can reflect.
I have nothing but the highest praise for Claremont. From day one ( in
fact before day 1 as Karen visited mum in hospital) the care and respect shown to my mum and myself has been outstanding. I visit a few times a week so I see the warmth and enthusiasm that all the staff exude all the time. I have complete peace of mind that mum is safe, content and happy. I feel she has a new lease of life.
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Review of

Claremont Court Care Home

from Neil R (Husband of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife arrived at Claremont in April 2024, having transferred from a care home who were unable to provide the required level of care.
It is immediately obvious that Claremont offers and delivers something special to their residents. In addition, they realise the importance of keeping the resident's
family fully informed of all aspects relating to the individual's care.
Medical issues receive prompt attention and the necessary action.
On every visit to Claremont, you are aware of and witness the care and kindness shown by all the staff towards every resident. Family and visiting friends remark on the dedicated care so professionally provided, always with a smile.
I and my family, are so fortunate to have found Claremont and so, so, relieved to know that my wife is receiving and benefiting from the exceptional care provided.
We are fortunate to have the support of our immediate and extended family and friends. We consider all at Claremont friends and part of that extended family.
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Review of

Claremont Court Care Home

from Vanessa T (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate Claremont Court high enough. Having had experience with other care homes for my mother - this one is outstanding. All the staff treat each resident with kindness and dignity - I cannot thank them enough!
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Review of

Claremont Court Care Home

from Phill K (Son of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been living at Claremont Court for almost 2 years now. His care has always been excellent and it's evolving as his condition changes which is because the team always monitor him and adapt his needs, activities and medication as necessary. The therapy really helps with his Parkinsons
and he always enjoys the special days such as the Summer Fair. Everything is above and beyond expectations.
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Review of

Claremont Court Care Home

from Jo R (Daughter of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had very demanding needs and challenging behaviour when he first moved here from another care home. Since then he is calm, settled and happy. You can see that he is very well cared for. The staff are all amazing! They are extremely friendly, caring, professional, gentle, patient and lovely individuals.
The home is great but it's the staff that truly make it amazing.
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Awards / Recognitions (15)

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