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Care Homes Owned by Carebase in Surrey

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Carebase in Surrey

Only the locations & reviews in Surrey for Carebase are showing below.

View the details of all 13 locations (with 1313 reviews) owned by Carebase

Carebase Locations in Surrey (3)

 - Browse 3 Care Homes owned by Carebase in Surrey
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Claremont Court Care Home
Harts Gardens, Guildford GU2 9QA 
9.9 99 reviews
Claremont Court Care Home, Guildford, Surrey
"My husband moved to Claremont after a previous placement was unsuitable. Claremont have overcome previous difficulties and found the…"   Read all 99 reviews
  • from £1,850 / week
  • 57 Rooms
Location Type Care Home

Claremont Court is a specialist dementia care home supporting people living with mid-to-late stage and complex dementia, including those with nursing needs and end-of-life care. The home holds ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Acorn Court Care Home
Watercolour Development, Off The Moors, Redhill RH1 2PD 
9.8 103 reviews
Acorn Court Care Home, Redhill, Surrey
"We wanted to write to you to express our utmost gratitude for taking care of my father in law in his final days. We know you only had him…"   Read all 103 reviews
  • from £1,750 / week
  • 86 Rooms
Location Type Care Home

Acorn Court Care Home provides award-winning residential, nursing, dementia and ABI care and holds platinum accreditation with the Gold Standards Framework for compassionate end-of-life care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Queen Elizabeth Park Private Care Home
1/72 Hallowes Close, Guildford GU2 9LL 
9.7 113 reviews
Queen Elizabeth Park Private Care Home, Guildford, Surrey
"My brother, for whom I hold Power of Attorney, has been a resident for almost a year and I am so pleased with our choice of home. The staff…"   Read all 113 reviews
  • 77 Rooms
Location Type Care Home

Queen Elizabeth Park provides residential, nursing and dementia care with love and kindness, treating residents as the individuals that they are. Following personalised care plans designed to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Carebase Reviews in Surrey (315)

9.8

Carebase has a Group Review Score of 9.8 (9.821) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carebase must have a Review Score.

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Review of

Claremont Court Care Home

from Jo W (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Claremont Court enough, each department excels. Their understanding of Dementia and therefore the support their residents need (and relatives of those residents) cannot be underestimated. Knowing mum is safe, treated with dignity and respect, is well cared for and content in her home
is all our family could hope for.
Having had experience of other nursing homes, I can confidently and honestly say that Claremont Court is best in class.
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Review of

Claremont Court Care Home

from Denise R (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother's needs are met and her views respected. She is safe and content and is treated with much care, love and dignity. The staff greet relatives like friends and in fact all staff have become part of an extended family.
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Review of

Claremont Court Care Home

from Ruby T (Wife of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved to Claremont after a previous placement was unsuitable. Claremont have overcome previous difficulties and found the correct medication and social treatment which has made him happy and more settled in the environment.
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Review of

Claremont Court Care Home

from C R (Sister of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has received a consistently high level of care at Claremont Court over the past few years delivered with empathy and compassion .The home is well organised and staff are attentive and friendly .The team put a lot of effort to make all aspects of care and activities fun and accessible.
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Review of

Claremont Court Care Home

from G S (Daughter of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Claremont Court in January with all the typical challenging quirks of dementia. Sadly, she endured being moved in and out of two previous care homes as they were unable to meet her needs. Claremont Court took every one of her challenging behaviours in their stride - they invested time to
learn about Mum's likes, dislikes and triggers. Vitally, every carer knows to adjust THEIR responses rather than expecting an elderly lady with dementia to adjust HERS. They have monitored and altered Mum's medication (actually reducing some medication which the previous home had ramped up in order to make Mum easier for them to look after).
Visiting Mum has become less stressful, it used to be distressing for her and me. I am safe in the knowledge that I can trust Claremont Court with her care. On good days, I even manage to catch glimpses of my dear old Mum as I used to know her.
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Review of

Claremont Court Care Home

from Emma B (Daughter of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Claremont court was recommended to us by a friend, making the decision to put my mother into a home was very difficult but the home manager and her staff made us feel very confidant that we were making the right decision.
They are so kind and caring and provide such a high level of care that we don't
worry about mum now, we know she is looked after and supported but also still encouraged to participate in the huge amount of activities that the home organises.
What has struck all of my family is that whatever time of day you go and visit, every staff member from the nurses to the cleaners to the hairdresser know who mum is and where she is.
As mums health declines we are constantly kept up to date with doctors visits and new care plans or strategies.
The home is always spotless and well maintained and there is always music on or an activity to join. It is a lovely place to be with mum.
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Review of

Acorn Court Care Home

from Bridget M (Daughter-in-law of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We wanted to write to you to express our utmost gratitude for taking care of my father in law in his final days. We know you only had him for less than 48 hours but we felt sure that he knew he was being cared for in the most professional and caring way possible. There was nothing you wouldn't do for
him and you took great care of us too. We know that you pride yourself on providing a home from home atmosphere and we felt you certainly did that. Thank you. We couldn't have asked for anything more.
All of your staff were so kind, with everyone of them greeting us or giving final farewells to the family. That doesn't happen without great leadership and staff feeling valued.
We, as a family, would highly recommend this lovely caring Acorn Court Care Home.
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Review of

Acorn Court Care Home

from Sara M (Friend of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a big decision choosing a care home for a dear friend, and we are very thankful we found Acorn Court.


This modern, accessible building houses an incredibly professional, dedicated and caring team.


The management is seriously impressive - great communicators who helped us navigate the complexities

of the care system and funding options during a very difficult time. We remain immensely grateful.


The senior nursing team is superb and the level of communication excellent. They always took the time to explain what was happening, our options and decisions that had to be made. That caring ethos is evident throughout the staff - everybody we met over the weeks went about their work with a calm and caring professionalism.


Sadly our friend passed away shortly after and Acorn Court again supported us through the process, combining their knowledge with tenderness and respect.


The level of care and support provided is outstanding throughout.


Thank you Acorn Court.

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Review of

Queen Elizabeth Park Private Care Home

from Stephen H (Brother of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother, for whom I hold Power of Attorney, has been a resident for almost a year and I am so pleased with our choice of home. The staff are very professional but also friendly, kind and compassionate. He has dementia but the staff always treat him with dignity and respect.
QEP has a very happy,
homely feel and visitors are always warmly welcomed with a smile.
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Review of

Queen Elizabeth Park Private Care Home

from Norma E (Wife of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been looked after by QEP for many years but I just want to record how wonderful his last few days have been. He died in the care of staff on the second floor and it was such a calm and caring couple of days for him and me.
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Review of

Queen Elizabeth Park Private Care Home

from S M (Daughter of Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the QEP for over two and a half years. She is always treated with respect and kindness and staff willingly make the time to update me or listen to any concerns. The activities are outstanding, the home is very well cared for, clean and inviting and overall it is very well managed. The
amount of effort put in to celebrate festivals and seasons of the year is truly exceptional .The team have made an effort to adapt to mum's individual needs, and as she has got older and less inclined to join in activities, have tried to have someone sit with her in her room, as much as time allows. Week-ends sometimes seem quiet with less staff around or on call, and Mum sometimes finds this quite difficult. This may be different on first and second floors. Overall I would highly recommend the QEP. There can always be times when things are not quite perfect but the ethos of the home and genuine caring attitude of all the staff is always present. Thank you.
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Review of

Queen Elizabeth Park Private Care Home

from Jane R (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at QEP now for a little over 3 years and I am still delighted with the level of care she is receiving. The staff are second to none in their dedication and kindness - and go out of their way to make the residents quality of life as good as humanly possible. I would definitely recommend
this care home.
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Review of

Queen Elizabeth Park Private Care Home

from Chris H (Power of Attorney of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have responsded to this questionnaire in my capacity as power of attorney for my friend. She has been very well cared for during her 4 years at Queen Elizabeth Park. She is happy, treated with respect and is an active participant in the Homes entertainment programme.
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Review of

Queen Elizabeth Park Private Care Home

from Juliet P (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Queen Elizabeth are very kind and caring . Although my dad's health is deteriorating and is now in end of life care . he is comfortable and really is in the best place with his needs being met.
The staff really care and I really appreciate their support to me as well which is a really
difficult time.
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Review of

Queen Elizabeth Park Private Care Home

from C B (Sister of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy and satisfied with the care the staff have shown whilst my brother has been in care. The staff are very helpful and supportive and I am extremely confident that this will continue for the duration of my brothers stay.
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Review of

Queen Elizabeth Park Private Care Home

from April D (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care home. They look after my mother who is a very frail 90+ lady with dementia. She is safe, well looked after by a great team. I visit regularly to see the home is warm, clean and a happy place.
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Review of

Acorn Court Care Home

from Janet P (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the care my mum is receiving at Acorn Court. The nurses and care staff together with the management team are very caring and attentive and mum is happy and has a good relationship with them. They are always ready to listen to concerns that you may have and do what they can to
address any worries or issues.
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Review of

Acorn Court Care Home

from Gillian M (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment our mother moved in, we felt reassured that she was in the right place. The home is always beautifully clean, warm and welcoming, but it is the people who truly make it special. The team are kind, patient and compassionate, and their professionalism and knowledge - especially in caring
for those living with dementia - shines through every day.


What means the most to us is seeing how happy our mother is. She tells us she feels safe, cared for and at home, and hearing that brings us enormous comfort. There is always something for the residents to enjoy, with thoughtful activities that bring joy, purpose and connection. Knowing that she is surrounded by people who genuinely care has given our whole family real peace of mind, and for that we are deeply grateful.

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Review of

Acorn Court Care Home

from Dan W (Son of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Acorn Court is an incredible little community not far from Redhill that deserves all the praise and recognition it gets and more. Not only do they take incredible care of their residents but their family members too. My sister and I often get a hug from the staff when we are there! They organise so
much to keep the residents happy, it's so lovely. I cannot recommend Acorn Court highly enough
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Review of

Queen Elizabeth Park Private Care Home

from V Y (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Queen Elizabeth Park since April 2024. Mum has dementia and, due to mobility issues, is in a wheelchair. Her care needs are extensive, all of Mum's care needs are met with kindness, dignity and compassion. The designated nurse is always available and will give regular updates
on Mum's health and wellbeing. The whole team at QEP are absolutely lovely. The daily activities and entertainment are second to none. As a regular visitor, I witness first hand how truly amazing all of the staff are with the residents. It's a real home from home. I cannot speak more highly of QEP and I recommend this home. A real gem/
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Awards / Recognitions (15)

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