Regal Care Trading Ltd in East Sussex | 2 Care Homes

Review of
Blair House
from Jill M (Sister of Resident) published on 27 August 2025

Submitted via Postal Card • Report

Overall Experience

My brother has lived at Blair House for 9 years. He is very happy living there and often says, "I like living here".
He enjoys sitting in the garden. There is also a nice extension sitting room with access to the garden.
There are several parties for the residents during the year e.g. at Halloween,

Christmasm Burns Night and there is a summer party this year on August 15th.
The staff and manager are welcoming to me offering tea or coffee and sometimes I join them for lunch. The food is healthy and tasty. Yesterday, when I visited, one of the staff asked if I would like a photo of my brother and me. I was given 2 good photos of us.
My brother has his own room. The home is very clean. I am always informed about my brother health.
My overall experience of Blair House is excellent.

Reply from Alaw Roberts, Manager at Blair House

Thank you so much for a lovely review, I will pass on the review the the team.

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Review of
Blair House
from Clare B (Daughter of Resident) published on 28 July 2025

Submitted via Website • Report

Overall Experience

I have found Blair house and it's Staff deliver a high standard of care in a friendly house sized environment.
They have dealt with any problems my Mother has professionally taking swift action when needed and kept me informed of any issues. I feel I can trust them to do the best they can for my Mum.
From

the top down the Staff work well as a team and show they care about what they are doing and who they look after while maintaining a clean and pleasant Home. Of the homes I visited while finding a place for Mum Blair house stood out as the best choice for her, I can only recommend them.

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Review of
Blair House
from M D (Friend of Resident) published on 28 July 2025

Submitted via Website • Report

Overall Experience

My friend has been a resident for several years. I visit fairly often and generally she seems happy and well cared for. The staff are pleasant and caring, I have not seen the meals but my friend has a good appetite so that I think she would have said if she was hungry and I gather that she eats well.

She is quite fussy about her appearance and the staff keep her looking very nice. I believe she participates in decisions about what she wears.

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Review of
The Park Beck
from Claire S (Daughter of Resident) published on 18 June 2025

Submitted via Website • Report

Overall Experience

My mother received exceptional care during her eight-to-nine-week stay at Park Beck prior to her passing. The staff provided outstanding service, ensuring her every need was met. The manager's performance was exemplary, and the entire team displayed exceptional compassion and care, extending their support

even after my mother's death.

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Review of
The Park Beck
from Gloria W (Sister of Resident) published on 2 June 2025

Submitted via Postal Card • Report

Overall Experience

Me and my sister lived together and sadly she had to go into a home for respite. We chose Park Beck due to the welcoming staff. We have no complaints and my sister said she was well looked after and enjoyed the activities.

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Review of
The Park Beck
from Stephen R (Son of Resident) published on 16 May 2025

Submitted via Postal Card • Report

Overall Experience

Unfortunately it was decided that Dad would be cared for in a residential home as he could no longer look after himself. We were given several choices of homes by Adult Social Care and we chose Park Beck. We are very happy that we made this decision. Initially my dad was quite difficult and the staff

at Park Beck dealt with this very well. He seems happier now and he gets taken to see my mum, who is in a home elsewhere, on a regular basis. Thank you!

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Review of
The Park Beck
from Marion D (Wife of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

First experience of staying in a care home went well from being greeted at the door by a staff member, who was amazing in assisting with the settling in and making my husband feel comfortable. The manager and all staff were excellent. Please tell them we hope to see them again in the future. Many thanks

to you all.

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Review of
The Park Beck
from Anthony D (Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

I have had an excellent experience at Park Bech Care Home and said that the staff are wonderful and caring and will help me when I need it, they are supportive with all my needs.

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Review of
The Park Beck
from E M (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

Both my parents are having respite care for one month whilst their bungalow gets much needed work on it. The carers are always polite, patient and helpful. My parents say the food is always lovely and tasty. I visit every day without an appointment and the place is always clean. It was the best home

we viewed. Mum has a tv in her room and dad has a sensor mat for when he gets up.

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Review of
The Park Beck
from Leanne C (Daughter of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

The staff are very friendly, always checking in and made me feel welcome from the start. My dad has told me that they take good care of him and he gets along with them and all evidence points to this being 100% true. I feel that they deserve so much more than what they get for the amazing job they do.

I am so glad my dad is there with them as I don't think he could have gone anywhere else that would produce an uplifting vibe as they do at Park Beck and to all the staff, I say thank you.

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Review of
The Park Beck
from M H (Friend of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

A marked improvement in activities. Interaction between staff and residents shows deep affection, warmth and person-centred attention. Staff and management are responsive to any comment or concerns raised. A care home full of warmth, commitment and love. I would be more than happy to recommend this

care home to friends and family.

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Review of
The Park Beck
from Paul C (Husband of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

The attention and care given to my wife is beyond satisfactory.

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Review of
The Park Beck
from T H (Daughter of Resident) published on 3 June 2024

Submitted via Website • Report

Overall Experience

Took my Mum for 1 week of respite to try and give my Dad of 85 years a break from caring for his wife, who have been married for 65 years.
Very upsetting to leave Mum there, and I felt like I had abandoned her, but to be honest, I couldn't find fault with Park Beck at all.
The staff that I met were

amazing, credit to the carer and the manager is a diamond, very helpful, caring, and went above and beyond to be helpful, accommodating, and to totally respect your wishes, to make your loved one feel comfortable.
A big thank you to all staff concerned in looking after my Mum on her week of respite at Park Beck, and I certainly wouldn't hesitate in taking Mum back for respite in the near future. A big thank you to everyone.

Reply from Steve Cooper, Home Manager at The Park Beck

Thank you so much for such a lovely review, I will share your kind words with the team.

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Review of
The Park Beck
from Laurence B (Son of Resident) published on 22 April 2024

Submitted via Website • Report

Overall Experience

My brother and I had a few awful experiences with care homes in the area. After looking for months for a decent home for Mum, ironically my brother found Park Beck right next to his work. Park Beck does exactly what it says on the tin. No pretending to be something they are not but doing exactly as

they say they will. Mum has had nothing but excellent care and kindness since she has been there. The manager obviously selects excellent staff. It’s so sad that Mum is in a home and so confused but knowing she is well cared for makes it so much easier. The place is warm and clean and the staff are lovely. Would recommend it to anyone. A wonderful care home run by people who care deeply for their residents.

Reply from Kate Jeffery, Home Manager at The Park Beck

Thank you so much for such a lovely review, I will share your kind words with the staff. Thank you.

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Review of
Blair House
from Jason M (Son of Resident) published on 22 February 2024

Submitted via Postal Card • Report

Overall Experience

I found all the staff very polite and helpful, caring for my father. All the managers were easy to talk to and understanding and did whatever they could to help me and my father's situation.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for taking the time to write a review for our home, we appreciate your kind words.

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Review of
Blair House
from K A (Friend of Resident) published on 15 November 2023

Submitted via Postal Card • Report

Overall Experience

What an amazing place - the staff are exceptional - so friendly. The house is always clean and fresh smelling - unlike other places I have visited in the past. My friend always looks well-dressed and is happy here - I was offered a drink as soon as I arrived and was even invited for lunch. It was really

nice to see so much activity, residents were playing board games around the tables and there was plenty of laughing and joking between them. A really nice home and one I would recommend.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for such a lovely review, I will be sure to share your comments with the team.

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Review of
Blair House
from Paul F (Son of Resident) published on 16 October 2023

Submitted via Website • Report

Overall Experience

My mum moved into Blair House Care Home back in May 2023, it was a huge relief to my sister and I. From the first day we visited, we felt the staff were very caring. Unfortunately, my mum passed away on 04/10/2023. I cannot thank the manager and staff enough. They were always friendly welcoming and

very patient. The care my mum was given was first-class right until the end, I felt she passed away with respect and dignity. A care home is only as good as the staff who work there, Blair House has impeccable staff!
Thank you Blair House family.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for such a heartfelt review, I will be sure to pass on your message to the staff. Our thoughts are with you both.

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Review of
Blair House
from Sally R (Respite Resident) published on 18 September 2023

Submitted via Website • Report

Overall Experience

Always book Mum here when we go on holiday, she considers it her holiday.

Mum has early onset Alzheimer's so gets a little confused with any change in her routine, the staff here always make sure she is comfortable and feels totally home from home - she loves going here.

She says the food is amazing,

all home cooked and plenty of it - a real strong point in her view.

The home is always very clean and never have I been there and experienced 'that' smell you so often get from other care homes.

My only small criticism is some of the rooms and furniture is a little dated and could do with a bit of a spruce up.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for such a positive review, I will ensure that I share it with staff. As you know the house is a work in progress and hopefully by your next visit the furnishings may have been update. It is always lovely to see Mum, she is an absolute pleasure to have with us.

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Review of
Blair House
from Mark W (Friend of Resident) published on 6 September 2023

Submitted via Postal Card • Report

Overall Experience

Welcoming staff who really seem to care for their residents. Lovely garden area, regular entertainment, tea, coffee offered as soon as you arrive or lunch if you are staying a little longer.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for your lovely review, I will share your comments with the staff team.

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Review of
Blair House
from Michael D (Son of Resident) published on 6 September 2023

Submitted via Website • Report

Overall Experience

A big thank you to management and all the staff, both upstairs and downstairs, not forgetting the night staff, for looking after Mum in her final years and especially her final few days with the care she was given which was outstanding. Also, for making us very welcome as part of the Blair House family,

it has been a privilege to know you all. If anybody has doubt about placing a loved one in care and are local to Hastings, Blair House is the place, it's not the building but the people inside that make it.
Thank you very much again, see you soon.

Reply from Kate Jeffrey, Manager at Blair House

Thank you so much for this wonderful recommendation, we hope you are all well and that we get to see you soon, much love to you all. We have the very fondest memories of Mum.

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Care Homes Owned by Regal Care Trading Ltd in East Sussex

Regal Care Trading Ltd Locations in East Sussex (2)

Regal Care Trading Ltd Reviews in East Sussex (74)

Blair House

Blair House

Blair House

The Park Beck

The Park Beck

The Park Beck

The Park Beck

The Park Beck

The Park Beck

The Park Beck

The Park Beck

The Park Beck

The Park Beck

The Park Beck

Blair House

Blair House

Blair House

Blair House

Blair House

Blair House

Awards / Recognitions (5)

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