Care Homes Owned by Outlook Care in London

My brother has stayed at Neave Crescent on three occasions over the past three years. I was very anxious about him staying away from home at first. However, I was invited to visit the home and all of my fears were allayed. The home is spotlessly clean and the staff are both caring and welcoming. My brother's needs and cares were discussed at length, prior to his stay. He has thoroughly enjoyed his stays. He says that the food is lovely and he even enjoyed his non-alcoholic lagers with his meal every evening. The staff were very friendly and made a point of chatting to him to make him feel at home. He was assisted to the local shop daily to buy sweets and a newspaper. The residents were also friendly and my brother often watched the tv with them in the shared lounge. His washing was done daily and I was pleasantly surprised to have a clean suitcase of clothes at the end of his stay. My brother often asks when his next visit will be as he thoroughly enjoyed his experience.

Moving my brother to Summit Road is the best thing we’ve ever done for him. As soon as we met the staff, we knew it was a kind, caring environment. They showed huge interest in him, treating him with care and respect. We sensed the warmth and affection there - it was clearly a friendly and loving environment. My brother responded very well to all that love and attention and thrives and flourishes under the care of wonderful staff. He has his confidence back, has rediscovered and improved upon his eating and drinking skills, and has never been happier. All our lives changed for the better once Outlook took over his care. Not a day goes by when we don’t give thanks for having him with them. Summit Road = peace of mind.