Care Homes Owned by Cherry Garden Properties Ltd in Greater Manchester

I would just like to say thankyou to all the staff at The Alexandra Nursing Home, you are all angels in my eyes this week is 1 of the hardest weeks of my life,all my family's life,lost our beautiful mum yesterday the way it was,so dignified respect love shown i can't tell you we will never forget how my mums been taken care of honestly thankyou thankyou

My mum has now been at The Alexandra for several years and we are happy with the care given to her, she seems as happy as possible and well looked after which is a great relief taken off our shoulders.

Mum has been in The Alexandra for around three years, we are very happy with the home, she is very well looked after, me and my sister cared for Mum for a long time before Mum came here, and it was very hard. The staff are wonderful and very polite.

My wife went into the home, remembered nothing, could not walk without help and very down and sad. But now all the staff get on very well with my wife and I am more than pleased with the way they all look after her and myself, yes they look after me. Drinks, meals, snacks and made so welcome. I am so happy my wife is warm, safe and looked after. Thank you all at The Alexandra Home. I am so happy now.

My mum has dementia and was living at home with my dad when she fell and broke her hip. She went into The Alexandra for a short stay. I'm not sure whether she will be able to return home, but if she cannot then as a family we will be more than happy for her to stay at this lovely nursing home.

The transfer of our dad from hospital care to The Alexandra Nursing Home, a few months ago, was managed well with no distress for Dad at all. He was immediately welcomed and made comfortable in a good-sized room that was spotlessly clean. Since then, all our queries have been answered and our requests have been addressed. The staff are friendly, caring and accommodating. We feel assured that Dad is being well cared for by the manager and her team and importantly for us, he is comfortable and in a safe place.

Friendly, efficient and caring staff. The home always feels warm and welcoming and has always a lovely smell coming from the kitchen. As I walk through the corridors to reach my dad's room, it is obvious that all residents are comfortable and extremely happy.

My experience of The Alexandra is that it is excellent in all respect of my wife's care. I am very impressed. My wife is treated as an individual with her own individual needs, not just as another resident. Her room is exceptional, always spotless and immaculate. Staff are caring and supportive,e and management are always available if required. The manager contacts me regularly to report progress and any problems my wife may be experiencing. It is excellent.

Mum is safe and comfortable, however, the food leave something to be desired.

Overall, The Alexandra Nursing Home provides an excellent all round service to both residents and their associated family.

I find the care home is very well run. The staff are friendly and always help when asked. The rooms are very big, spacious and clean.

My Nan has been at Alexandra for around 7 years with Alzheimer's, her care needs have changed throughout her time here and at each stage, they have been able to meet all her care needs to an excellent standard. Good communications with family throughout COVID-19 they have remained COVID free. Couldn't thank the whole team enough.

Staff look after my Nan very well, they have continued to work very hard throughout COVID-19. I am very thankful for all they do.

My dad is here, and I am so pleased. All the staff are extremely courteous, professional and caring. I would never think of moving my dad.

My father loved living at the Alexandra Nursing Home but unfortunately due to his challenging behaviour, he had to move. He loved all the staff who were very professional whilst maintaining a friendly and helpful manner. They kept me up to date with his issues and I had every faith in trusting them in providing all his care needs. They were always very welcoming when I came to visit and I would totally recommend Alexandra home to anyone who is considering a care home for a loved one.

Carers friendly and helpful.

More staff are needed as the girls are overworked and underpaid.

Mum has never complained, she feels happy and comfortable. Me and my partner enjoy coming because we feel welcome.

It's not what it looks like, it's what is provided for by the staff.

Dignified in his final hours.