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Care Home Owned by Cherry Garden Properties Ltd in Somerset

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Cherry Garden Properties Ltd in Somerset

Only the locations & reviews in Somerset for Cherry Garden Properties Ltd are showing below.

View the details of all 4 locations (with 125 reviews) owned by Cherry Garden Properties Ltd

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Cherry Garden Properties Ltd Locations in Somerset (1)

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1 Care Home owned by Cherry Garden Properties Ltd in Somerset
Clare Hall Nursing Home

Ston Easton, Radstock BA3 4DE 

9.7 48 reviews
"Very nice place , good care providet lot of activities nice location of Nursing home in natura . Staf very friendly and do there job very…"   Read all 48 reviews
Location Type Care Home

Clare Hall Nursing Home can be found in the peaceful Somerset village of Ston Easton, which is approximately 11 miles south-west of Bath and 7 miles northeast of Wells, and has an interesting history before the home was converted into a nursing home… Read more about Clare Hall Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • 57 Rooms

Cherry Garden Properties Ltd Reviews in Somerset (48)

9.3

Cherry Garden Properties Ltd has a Group Review Score of 9.3 (9.326) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cherry Garden Properties Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Cherry Garden Properties Ltd
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Review of

Clare Hall Nursing Home

from Emilie Dedja D (Next of Kin) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very nice place , good care providet lot of activities nice location of Nursing home in natura . Staf very friendly and do there job very well .Residenc are treated us family .evryvone is kind respectful to residenc and visitors .
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Review of

Clare Hall Nursing Home

from Jane B (Friend of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A huge thanks to all round call, courtesy and service throughout the two months we visited our sadly dying friend. We couldn't fault a thing!! We have visited many homes over the last 20 years visiting family/friends and Clare Hall have been one of the best! Our friend, you client too, was happy from
start to finish. If only more care homes were like Clare Hall, personalities, cleanliness, passionate and considerate, we would all feel more comfortable and accepting of what age becomes of us. Once again well done to you all.
Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you so much for you kind words. It is much appreciated and we will relay this to our dedicated staff.

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Review of

Clare Hall Nursing Home

from Sarah T (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents went into Clare Hall, for a period of respite. From the moment they arrived, they were welcomed with open arms and treated with dignity and respect. This continued throughout their stay. Us as a family too. The whole experience was first class and they have returned home full of praise
for the whole team, from management to care/support staff. Thank you all.
Reply from Kirsty Atkins, Registered Home Manager at Clare Hall Nursing Home

Thank you for your kind words. It was our pleasure to have Mum and Dad in our care for respite. They were wonderful people to get to know. Wishing them both and your family all the best with being home.

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Review of

Clare Hall Nursing Home

from Paul W (Nephew of Resident) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the nephew of a resident who was admitted to Clare Hall Nursing Home about 2 Weeks ago. The staff were so understanding and friendly. my aunt was at end of life care and I can't thank the staff enough for their dedication. I would like to personally thank one staff member in particular who was
at the forefront of my aunt's Care to the End. My aunt passed away peacefully on Tuesday 25th at 4.15 with one staff member in particular by her side.
Thank you all again to the staff at Clare Hall
Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you very much for your kind comments, it is much appreciated. We are pleased that you have found our staff to be compassionate and upholding high standards during a difficult period for everyone involved.

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Review of

Clare Hall Nursing Home

from Richard P (Son of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff members are fantastic, more like a family to both the residents and the visitors. My mother had lived in Clare Hall Nursing Home for 2 1/2 years, over which time the carers did a fantastic job at making both my mother and my mother's visitors both welcome and comfortable. Nothing is to much
trouble and there is always a welcome smile from them all.
Reply from Kirsty Atkins, Deputy Manager - Care at Clare Hall Nursing Home

Thank you for your kind words. This positive feedback will be passed on to our staff. It was our pleasure to take care of your mother.

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Review of

Clare Hall Nursing Home

from Sharon C (Daughter of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a home! My mum had been there for about a month. The home is extremely well managed. All staff are friendly, helpful, respectful and considerate. My mum unfortunately died there. She could not have been better cared for. We were with mum for 27 hours and were given drinks reassurance and more importantly,
mum was shown the utmost dignity, respect and consideration. The nurse picked up that we were struggling with mum emotionally in her final minutes and ensured that I was able to leave if necessary and others were able to stay. From mum's arrival, we were able to visit any time of day and night, personalise her room as much as we needed and were all treated like family. Clare Hall management and staff are outstanding in all aspects. The agency worker was on duty the night mum died. He was outstanding. Thank you from all of us. What compassion and respect we were all given right to the end. Thank you along with the fab staff at Clare Hall.
Reply from Kirsty Atkins, Deputy Manager - Care at Clare Hall Nursing Home

Thank you so much for your kind words, it was our honour to meet and care for your mum and your family. We are so pleased to hear that you had such a great experience with us at Clare Hall. We will pass your feedback on to all our staff.

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Review of

Clare Hall Nursing Home

from B R (Daughter of Resident) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff caring for my Dad are exceptional. They go beyond basic care and my Dad considers them as his friends.
I am very grateful.
Reply from Kirsty Atkins, Deputy Manager at Clare Hall Nursing Home

Thank you so much for your review. We are pleased to read that you are having a positive experience here at Clare Hall. It is our pleasure to care for Dad. We will pass your feedback to the whole team.

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Review of

Clare Hall Nursing Home

from G C (Son of Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We took my Father to watch the football team he used to play for in one of the F.A. finals. This was by far the longest (distance and time) we had undertaken since he went into the home, and needed a lot of organising.
The staff at the home were superb. Everything from medicines to a comfortable wheelchair
was organised for us and ready for the early start. They went above and beyond, making the day so easy.
Reply from Dennis Tahalele, Group Business & Compliance Manager at Clare Hall Nursing Home

Thank you for your kind words and positive review. We are pleased that we have been able to assist with making Dad's day unforgettable and special, and we would be more than happy to do so again.

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Review of

Clare Hall Nursing Home

from L C (Daughter of Resident) published on 9 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly Mum was only at Clare Hall for a month before she passed but the care she received was second to none. All the staff were amazing with Mum and with us, the family. Would highly recommend Clare Hall.
Reply from Kirsty Atkins, Deputy Manager - Care at Clare Hall Nursing Home

Thank you for your kind words, I am pleased that you had a positive experience here at Clare Hall. I will pass your positive feedback on to our staff. It was a pleasure to meet you all and to meet your mother and care for her.
Wishing you and your family all the best.

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Review of

Clare Hall Nursing Home

from K C (Daughter of Resident) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad was only in Clare Hall for a short time. The staff were very helpful, kind and supportive. Can't thank you all enough.
Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you so much for your kind comments. It is much appreciated and we hope you and your family are keeping well.

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Review of

Clare Hall Nursing Home

from Susan K (Partner of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to praise unreservedly the administration and staff of Clare Hall. My partner was here for five months and in this time he made friends with all the staff. The service and care we received was excellent on all fronts. A great place with lovely grounds and great entertainment staff. On the
whole, a great place to put your loved one to receive special care.
Reply from Kirsty Atkins, Deputy Manager - Care at Clare Hall Nursing Home

Thank you for your review. It was a pleasure to meet both you and your partner, and we are pleased you had a good experience with us here at Clare Hall.

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Review of

Clare Hall Nursing Home

from Angela J (Daughter of Resident) published on 14 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home felt safe and welcoming from the first moment. The environment was well-maintained and clean and the grounds beautiful. The manager was reassuring and professional and quickly put my mind at rest that my mum would receive good care for her final weeks. The room was spacious and well-equipped
and we were allowed to personalise it to make it feel like home. Everyone treated us with respect. My mum was clean, tidy and pain-free and the nurses always talked to her despite her being unresponsive. The excellent team helped my family through this time with kindness, professionalism and compassion and will forever be grateful.
Reply from Kirsty Atkins, Deputy Manager - Care at Clare Hall Nursing Home

Thank you for your review. It was our pleasure to care for your mother and to meet you all.

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Review of

Clare Hall Nursing Home

from Dianne H (Daughter of Resident) published on 4 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think my mother receives very good care at all times from all the regular staff. The room is clean, warm and homely. I always feel welcome by the staff when I visit. The food is good - if Mum doesn't like what is on the menu, the staff make sure they supply something she does like! Very good quality
care at all times.
Reply from Amanda Davidson, Manager at Clare Hall Nursing Home

Thank you very much for your positive review. Feedback is always greatly appreciated.

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Review of

Clare Hall Nursing Home

from Vivien B (Daughter of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant staff with good and caring interaction with residents. Thank you.
Reply from Sam Smith, Manager at Clare Hall Nursing Home

Thank you for your kind comments. The staff will receive this feedback. It is appreciated.

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Review of

Clare Hall Nursing Home

from Louise F (Wife of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to Clare Hall Nursing Home for assessment prior to coming home from hospital. He has been treated well under difficult and challenging circumstances.
The staff couldn't do enough to help me and I am very grateful.
Reply from Florence Calica, Manager at Clare Hall Nursing Home

Dear Louise,
Thank you for your feedback and kind words, We will continue to do our best to provide the best care to our residents.

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Review of

Clare Hall Nursing Home

from J B (Daughter of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has settled into the home well.
The staff here helped me/the family with all questions/queries we have had through the process of sorting 24/7 care. I am always made welcome to visit now Covid restrictions have been lifted.
What a lovely day the Jubilee garden party was. Staff organised a day
where all the family were welcome to join their loved ones.
Thank you.
Reply from Kathleen Ortiz, Area & Compliance Manager at Clare Hall Nursing Home

Dear J B, thank you for your feedback and kind words; and thank you for joining us during our Jubilee garden party - our staff have put lots of effort to ensure all our residents and their loved ones will have a great time. We look forward to welcoming you on your visits and if there's anything else we can do to make things better - please let us know. Take care and keep well.

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Review of

Clare Hall Nursing Home

from L L (Niece of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As set out in ratings - everything is good.
Reply from Kathleen Ortiz, Area & Compliance Manager at Clare Hall Nursing Home

Dear L L, thank you for your feedback. We take delight and are really grateful that the hard work of our staff are being recognised and appreciated, especially during these challenging times. We operate on an open-door policy hence if there's anything else we can do for your loved one - please let us know. Take care and keep well.

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Review of

Clare Hall Nursing Home

from Christine S (Wife of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are really caring and professional. There is a warm welcome for visitors and time for a chat if needed.
My husband is treated with respect and staff are there to give support when needed. Activities are provided every day for residents.
Reply from Kathleen Ortiz, Area & Compliance Manager at Clare Hall Nursing Home

Dear Christine,
Thank you for your feedback and kind words, we will endeavour to continue to provide the best care not only to our residents but to their loved ones as well. It is always a delight to see you around. Take care and keep well.

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Review of

Clare Hall Nursing Home

from Mary E (Resident) published on 15 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good experience. Perfect staff.
Reply from Kathleen Ortiz, Area & Compliance Manager at Clare Hall Nursing Home

Dear Mary,
Thank you for your kind words and we are glad that you're having a good experience here at Clare Hall. We always strive to provide the best care and service to all our residents and their families. If there's anything else we can do for you, please let us know. We wish you well.

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Review of

Clare Hall Nursing Home

from Robert G (Son of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited Mum, who at 95 has slight dementia, but is well cared for, and we visited on a hot sunny day, so the helpful staff quickly placed Mum in a wheelchair, so we could enjoy the garden. The care she received dipped a little with staff shortages, and Covid pressures, which is understandable, but
in the last few months resourcing has improved significantly, and new staff seem very respectful, adding to an already competent staff. If I had written this 6 months ago, the score would have been good, and a little wary of it dipping further, but now I say it is again excellent.
Reply from Kathleen Ortiz, Area & Compliance Manager at Clare Hall Nursing Home

Dear Robert
Thank you very much for your kind words and your great support for Clare Hall as it transitioned with all the challenges and changes in the last few months. We will continue to endeavour to provide the best care for your mum and for all our residents. Take care and best wishes.

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Awards / Recognitions (0)

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