Avante Care & Support in London | 5 Care Homes

Review of
Northbourne Court
from A W (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

Dad is happy here, the staff are always helpful, friendly and approachable.

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne Court

Thank you for your feedback. We appreciate your comment, as we continue to provide the best care for our residents.

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Review of
Northbourne Court
from V B (Granddaughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

Always welcome, clean, warm, tidy. Staff know residents and relatives and have good relationships with relatives and residents. Grandad appears very settled and content which is all we can ask for.

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne Court

Thank you for your feedback. We appreciate your comment, as we continue to ensure that our service meet our residents needs.

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Review of
Northbourne Court
from Louisa D (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report

Overall Experience

The staff at Northbourne are amazing work so hard. Very understanding of residents who can be challenging in their behaviours. I can't recommend them enough.

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne Court

Thank you for your feedback. At Northbourne Court, we strive to be a community that ensures that everyone has a vibrant and fulfilling life.

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Review of
Riverdale Court
from R L (Husband of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

My wife has only been in since September. She has settled in really good and takes part in most of the activities. All the staff are caring and considerate. The rooms are of a nice size and bright. The home is always spotless and bright.

Reply from Eddie Hall, Deputy Manager at Riverdale Court

Hi,
Thank you very much for the very nice review about Riverdale Court. I will share your nice compliments to the team. Once again Thank you

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Review of
Parkview
from D G (Son of Resident) published on 19 November 2025 Submitted via Postal Card • Report

Overall Experience

For the first time in nearly 3 years the team was able to take my mother out for her first outing, well done team.

Reply from Margaret Atiror, Home Manager Parkview at Parkview

Thank you for having given us the opportunity to look after Mum, it is an honour and Thank you so much for such a positive and objective review of the service and the team, this is much appreciated…read more

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Review of
Puddingstone Grange
from O O (Daughter of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

My overall experience is that Puddingstone Grange is the best. No controversy. Please keep it up!!!

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Review of
Riverdale Court
from R F (Daughter-in-law of Resident) published on 3 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum stayed for a few weeks respite care and we're very happy with the experience. She was made to feel welcome from the moment she arrived, and we really appreciated that she was given the same room as before, its a lovely, comfortable space and familiarity makes a big difference to her. Due to her

dementia, she doesn't always recall her stay, but fro, what I have seen on social media care home page, she clearly had a great time. There were plenty of activities and entertainment, which is so reassuring to see. The staff are friendly, helpful and caring. When she returns home, she is noticeably more stimulated.

Reply from Solomon Ofori, Deputy Manager at Riverdale Court

Thank you for the positive feedback and we are happy to know that Mum enjoyed her stay with us. We look forward to having her back to stay with us again.

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Review of
Riverdale Court
from Kim F (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

Excellent home, excellent staff.
The love and care shown to mum is second to none.
Choosing Riverdale Court over 5 years ago was the best decision I have ever made.

Reply from Eddie Hall, Deputy Manager at Riverdale Court

Thank you for choosing Riverdale court and your kind and inspiring words. I will share the inspiring complement to the Team at Riverdale. Once again, thank you very much.

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Review of
Riverdale Court
from S H (Friend of Resident) published on 14 October 2025 Submitted via Website • Report

Overall Experience

I have been impressed by the infinite patience and sympathetic care given by all the staff. They take the time to build relationships with the residents and their family and friends. The residents are always spoken to by name, important in keeping that personal identity. The activities are designed

to stimulate memory and interest but also with a sense of joy and fun. The rooms are kept spotless as is the laundry. The use of tags helps to keep residents personal clothing identifiable.Senior carers keep relatives / nominated friends up to date with care issues and are always available for consultation.

Reply from Eddie Hall, Deputy Manager at Riverdale Court

Thank you very much for your kind and inspiring words, I will share your compliments to the team. Once again, thank you.

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Review of
Riverdale Court
from J B (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

Mum came in July due to worsening Dementia. As soon as I walked in I knew this was the place for mum. Jackie on reception was so nice and welcoming. Mum has settled so well. She joins in the activities and she is laughing and joking with the staff. All the staff are caring and helpful. They are lovely

with all of the residents. The activity ladies (Pansy and Vicky) and all of the other ladies and gentlemen whose names I don't know, are all amazing. I would highly recommend them.

Reply from Eddie Hall, Deputy Manager at Riverdale Court

Thank you for your kind words. I will share your compliments to the team, it is our pleasure to have your mum with us, she is very pleasant lady. Once again, thank you. From Riverdale Court team.

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Review of
Puddingstone Grange
from O O (Daughter of Resident) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

My experience this week was fantastic. For the first time my mother slept soundly and me and my mother can bond now and I believe forever in the mighty name of Jesus! God can only be the reason for this. I thank all the staff of Puddingstone Grange, you are all indeed fantastic. My mother even said

we need to give the home something for the outing yesterday.

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Review of
Puddingstone Grange
from Deborah B (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

Since my mother became a resident in June 2024 the staff have really got to know her and thanks to them she seems very happy, settled and well looked after. The calm, professional way the staff look after everyone is very reassuring and are always available to answer any questions and willing with anything

to help.

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Review of
Northbourne Court
from J B (Wife of Resident) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

Over all only satisfactory. Would like to hear more please and thank you to residents. I strongly disagree with changing residents into night clothes at 4pm in the afternoon and then returning them to the lounge especially when visitors are present. I have worked as a night sister in a nursing home

so have very high standards and expectations.

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne Court

Providing high-quality care and support is always our priority, and we take feedback like yours very seriously. The Home Manager would be happy to discuss your concerns in more detail to fully…read more

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Review of
Northbourne Court
from D T (Relative of Resident) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

When visiting Northbourne Court last May 2025. I found all the staff very welcoming and caring. My partners mum was very happy and content. The home was clean and tidy. Thank you at (NBC) for provinding a safe enviroment and all the empathy you show to the residents.

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne Court

Thank you for your review.At Northbourne Court, we continue to strive to ensure that our residents and relatives feel satisfied with our service. We truly appreciate your feedback.

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Review of
Parkview
from S N (Son of Resident) published on 24 July 2025 Submitted via Website • Report

Overall Experience

My Father has been a resident at this home over the past 10months. During this time has has flourished and very well looked after. He has loved every minute and is always complimenting the staff when we visit. There has been time when he has fallen in some way and the staff have reacted well and kept

us informed as required. This has also been the case when he has been admitted into hospital where they kept in touch and asked after his welfare. This is an outstanding care home with outstanding staff and I would have no hesitation in recommending this to anyone. 5* service always.

Reply from Margaret Atiror, Home Manager Parkview at Parkview

Thank you so much for your kind words. Please be assured that we have shared your lovely review with the team. It has been a pleasure, and a true privilege, to care for your father. Thank you for…read more

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Review of
Northbourne Court
from Kenile D (Son of Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

I am so pleased with the care my mother received. Each time I visited I always notice how clean and happy she is. The team at Northbourne Court are really kind, professional and caring. I will give them a 5 star for everything they do.

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne Court

Thank you for your review. We continue to work in ways that ensures that our residents and relatives are satisfied with the care we provide.

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Review of
Parkview
from Jenny C (Friend of Resident) published on 9 July 2025 Submitted via Website • Report

Overall Experience

This care-home is amazing, plenty of activities for all the residents to enjoy if they wish to do so. The staff are respectful and appear kind to the residents. It is clean and tidy, good food and has a great garden area where residents can enjoy and take in the view. It seems a happy environment too.

Our lovely friend has been in this care-home for several weeks and is really enjoying her time there.

Reply from Margaret Atiror, Home Manager Parkview at Parkview

Thank you for taking the time to provide us with such a positive review, the team enjoy what they do, they thrive in seeing the residents happy and they have all built good rapport with the residents.…read more

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Review of
Parkview
from Simon P (Brother of Resident) published on 9 July 2025 Submitted via Website • Report

Overall Experience

It was such a relief to have my vulnerable, elderly sister accepted by Parkview Care Home. Her dementia progression had made it impossible for her to continue living alone in her flat, even with four visits a day from carers. From the day she arrived she has been well looked after.
The greatest

asset of any organisation is the staff. True indeed, for Parkview Care Home. Friendly, accommodating, nothing is too trouble. My sister loved the entertainment, missing for so long in her solitary life. Mixing and socialising with others was a real treat. The one to one attention and support was a blessing. Her room was immaculate and having her own walk in shower was the cherry on the cake; no more climbing awkwardly (and falling) into the bath!
Parkview Care Home Bexleyheath. Highly commended!

Reply from Margaret Atiror, Home Manager Parkview at Parkview

Your feedback above is much appreciated, thank you very much for taking the time to review us on this platform. Thank you too for your unwavering ongoing support to us in regards to ensuring your…read more

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Review of
Parkview
from J W (Regular Volunteer) published on 2 July 2025 Submitted via Website • Report

Overall Experience

Lovely care home and lovely staff. There appears to be a good deal of activities that the residents can partake in. Good food choices on offer everyday too. Great outdoor space for the residents to enjoy.

Reply from Margaret Atiror, Home Manager Parkview at Parkview

Thank you so much for taking the time to give us such encouraging review and thanks too for all your support to the team in endeavouring to ensure that the residents we support have a fulfilled and…read more

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Review of
Northbourne Court
from Hayley S (Daughter of Resident) published on 20 June 2025 Submitted via Website • Report

Overall Experience

My mum is cared for well by all staff members, she is happy and content living in Northbourne Court. All staff are pleasant and always greet myself and family members when visiting. Staff on reception are Lovely and very informative, always there to answer any questions or queries that may arise. I'm

very happy my mother is living in NBC.

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Care Homes Owned by Avante Care & Support in London

Avante Care & Support Locations in London (5)

Avante Care & Support Reviews in London (440)

Northbourne Court

Northbourne Court

Northbourne Court

Riverdale Court

Parkview

Puddingstone Grange

Riverdale Court

Riverdale Court

Riverdale Court

Riverdale Court

Puddingstone Grange

Puddingstone Grange

Northbourne Court

Northbourne Court

Parkview

Northbourne Court

Parkview

Parkview

Parkview

Northbourne Court

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