Avante Care & Support in London | 5 Care Homes

Review of
Northbourne Court
from S M (Husband of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

The staff is very professional very caring. Always helpful.

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne CourtThank you for your feedback. We are passionate about our service as we ensure that residents receives the best care provision.

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Review of
Riverdale Court
from D P (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report

Overall Experience

Just like to say what a great care home. Mum came in February 2025 straight from hospital after a fall. She suffers with Dementia and didn't know how she would cope in a care home. Well, what a surprise after a year. At first she moaned that she didn't want to be there. Now she is happy and contented.

What a difference! It is comforting to know that she is well looked after by all the staff. What a wonderful group of carers you all are. It is a very warming atmosphere when we visit. Well done to you all. Hope your boss is very proud of you all. Thank you.

Reply from Eddie Hall, Deputy Manager at Riverdale CourtHi,

Thank you for the wonderful and kind words. I will share this to the team. Once again thank you.

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Review of
Northbourne Court
from Carole K (Wife of Resident) published on 20 January 2026 Submitted via Postal Card • Report

Overall Experience

We had a lovely afternoon and the lunch was perfect. It made an afternoon visit memorable and we both hope it will be repeated later next year (easter?).

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne CourtThank you for your feedback. Our service continue to ensure that our residents and family experience the best care possible.

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Review of
Northbourne Court
from David P (Husband of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

I am so happy my wife (Christine) feels so content here and is being cared for all the staff are very courteous and show so much compassion. The xmas lunch was so well organised, compliments to all the staff involved, especially Deanne and the chef! Well done.

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne CourtThank you for your feedback. We strive to continue working in ways that ensures our residents live a fulfilling and vibrant life.

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Review of
Northbourne Court
from Alex M (Son of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

We came and had a lovely Christmas lunch with my mum at Northbourne care home with my mum. It was a really lovely afternoon and great ti spend a lovely day with mum at a special time. Thank you to Deanne and team for such a special afternoon.

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne CourtThank you for your feedback. We strive to continue working in ways that ensures our residents live a fulfilling and vibrant life.

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Review of
Northbourne Court
from J H (Friend of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

The resident had a birthday. All other residents were singing so there was a jolly atmosphere with all the staff available joining in.

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Review of
Northbourne Court
from Gerald H (Friend of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

On our visit we found the staff very friendly, and excellent, very helpful and made our visit a pleasure to be there, they could not do enough for us.

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Review of
Parkview
from P W (Son of Resident) published on 16 December 2025 Submitted via Postal Card • Report

Overall Experience

Particularly impressed with activities and trips organised for the residents.
Management and staff always professional and helpful and have been so from the beginning of Mum's stay.

Reply from Margaret Atiror, Home Manager Parkview at ParkviewThank you so much for taking the time to give us such a positive review, this is much appreciated and has bee cascaded to the team. It is an absolute pleasure to look after your Mum, thanks for having given us the opportunity to do so and we would also like to thank you and the rest of the family for the ongoing support you give us in supporting Mum.
Kind Regards
Margaret

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Review of
Northbourne Court
from A W (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

Dad is happy here, the staff are always helpful, friendly and approachable.

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne CourtThank you for your feedback. We appreciate your comment, as we continue to provide the best care for our residents.

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Review of
Northbourne Court
from V B (Granddaughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

Always welcome, clean, warm, tidy. Staff know residents and relatives and have good relationships with relatives and residents. Grandad appears very settled and content which is all we can ask for.

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne CourtThank you for your feedback. We appreciate your comment, as we continue to ensure that our service meet our residents needs.

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Review of
Northbourne Court
from Louisa D (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report

Overall Experience

The staff at Northbourne are amazing work so hard. Very understanding of residents who can be challenging in their behaviours. I can't recommend them enough.

Reply from Paula Igwe-Chinwo, Care Manager at Northbourne CourtThank you for your feedback. At Northbourne Court, we strive to be a community that ensures that everyone has a vibrant and fulfilling life.

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Review of
Riverdale Court
from R L (Husband of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

My wife has only been in since September. She has settled in really good and takes part in most of the activities. All the staff are caring and considerate. The rooms are of a nice size and bright. The home is always spotless and bright.

Reply from Eddie Hall, Deputy Manager at Riverdale CourtHi,
Thank you very much for the very nice review about Riverdale Court. I will share your nice compliments to the team. Once again Thank you

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Review of
Parkview
from D G (Son of Resident) published on 19 November 2025 Submitted via Postal Card • Report

Overall Experience

For the first time in nearly 3 years the team was able to take my mother out for her first outing, well done team.

Reply from Margaret Atiror, Home Manager Parkview at ParkviewThank you for having given us the opportunity to look after Mum, it is an honour and Thank you so much for such a positive and objective review of the service and the team, this is much appreciated and will be shared with the team. Kind regards

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Review of
Puddingstone Grange
from O O (Daughter of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

My overall experience is that Puddingstone Grange is the best. No controversy. Please keep it up!!!

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Review of
Riverdale Court
from R F (Daughter-in-law of Resident) published on 3 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum stayed for a few weeks respite care and we're very happy with the experience. She was made to feel welcome from the moment she arrived, and we really appreciated that she was given the same room as before, its a lovely, comfortable space and familiarity makes a big difference to her. Due to her

dementia, she doesn't always recall her stay, but fro, what I have seen on social media care home page, she clearly had a great time. There were plenty of activities and entertainment, which is so reassuring to see. The staff are friendly, helpful and caring. When she returns home, she is noticeably more stimulated.

Reply from Solomon Ofori, Deputy Manager at Riverdale CourtThank you for the positive feedback and we are happy to know that Mum enjoyed her stay with us. We look forward to having her back to stay with us again.

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Review of
Riverdale Court
from Kim F (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

Excellent home, excellent staff.
The love and care shown to mum is second to none.
Choosing Riverdale Court over 5 years ago was the best decision I have ever made.

Reply from Eddie Hall, Deputy Manager at Riverdale CourtThank you for choosing Riverdale court and your kind and inspiring words. I will share the inspiring complement to the Team at Riverdale. Once again, thank you very much.

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Review of
Riverdale Court
from S H (Friend of Resident) published on 14 October 2025 Submitted via Website • Report

Overall Experience

I have been impressed by the infinite patience and sympathetic care given by all the staff. They take the time to build relationships with the residents and their family and friends. The residents are always spoken to by name, important in keeping that personal identity. The activities are designed

to stimulate memory and interest but also with a sense of joy and fun. The rooms are kept spotless as is the laundry. The use of tags helps to keep residents personal clothing identifiable.Senior carers keep relatives / nominated friends up to date with care issues and are always available for consultation.

Reply from Eddie Hall, Deputy Manager at Riverdale CourtThank you very much for your kind and inspiring words, I will share your compliments to the team. Once again, thank you.

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Review of
Riverdale Court
from J B (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

Mum came in July due to worsening Dementia. As soon as I walked in I knew this was the place for mum. Jackie on reception was so nice and welcoming. Mum has settled so well. She joins in the activities and she is laughing and joking with the staff. All the staff are caring and helpful. They are lovely

with all of the residents. The activity ladies (Pansy and Vicky) and all of the other ladies and gentlemen whose names I don't know, are all amazing. I would highly recommend them.

Reply from Eddie Hall, Deputy Manager at Riverdale CourtThank you for your kind words. I will share your compliments to the team, it is our pleasure to have your mum with us, she is very pleasant lady. Once again, thank you. From Riverdale Court team.

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Review of
Puddingstone Grange
from O O (Daughter of Resident) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

My experience this week was fantastic. For the first time my mother slept soundly and me and my mother can bond now and I believe forever in the mighty name of Jesus! God can only be the reason for this. I thank all the staff of Puddingstone Grange, you are all indeed fantastic. My mother even said

we need to give the home something for the outing yesterday.

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Review of
Puddingstone Grange
from Deborah B (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

Since my mother became a resident in June 2024 the staff have really got to know her and thanks to them she seems very happy, settled and well looked after. The calm, professional way the staff look after everyone is very reassuring and are always available to answer any questions and willing with anything

to help.

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Care Homes Owned by Avante Care & Support in London

Avante Care & Support Locations in London (5)

Avante Care & Support Reviews in London (448)

Northbourne Court

Riverdale Court

Northbourne Court

Northbourne Court

Northbourne Court

Northbourne Court

Northbourne Court

Parkview

Northbourne Court

Northbourne Court

Northbourne Court

Riverdale Court

Parkview

Puddingstone Grange

Riverdale Court

Riverdale Court

Riverdale Court

Riverdale Court

Puddingstone Grange

Puddingstone Grange

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