Care Homes Owned by Forest Healthcare in Berkshire

was a breath of fresh air! It allowed Mum to be nearer family who could visit her frequently and to live a calmer life. The Pinehurst team, from managers to carers to maintenance, welcomed, supported, cared for and respected Mum. They were professional, patient and kind. They all new her name, they all knew her family members. They were attentive to her personal hygiene, social interaction and stimulation at her own pace, her diet and medical needs.
Emilia, Vicki and Cliff were hugely supportive and understanding during Mum's final weeks, her hospitalisation and her return to familiar "homely" surroundings at Pinehurst on palliative care.
We are very grateful.

to join in. My mother is well cared for and I am happy to have found this amazing care home.

very welcoming of me and other family members who visited my mother. The philosophy of Warren Lodge is to prioritise the needs of the residents, ensuring they are treated sensitively and with respect. In my experience, Warren Lodge delivered on these principles throughout the time that my mother was there. The staff group is stable and well led, the key ingredients for good quality care. The staff knew my mother well, and were very understanding of her needs. We got to know them well too. I and my family were extremely pleased and satisfied with the care given to my mother.

regular entertainment and activities. The gardens are extensive and beautifully kept. Rooms and building are very tastefully decorated and are continually being updated . Relatives are always kept well informed of activities etc. Having spoken to other residents we all feel lucky to be living in such a lovely home, no wonder it has a 10 out of 10 rating.

her up, the room is depressing, miserable, very little natural light.
When in the main house it was a lot better, constant entertainment that involved her and when moving over to the dementia unit it was like "that's that now".
The home needs a key worker to communicate with families as no-one does it at all now! The activity coordinator in the main home was always very good as was the care coordinator who used to be in the dementia building - sick a great loss losing her.
Devastating to see the leaving of the old manager as we really trusted her and there has been no introduction to the new manager as the meeting times are not suitable when I work full time. Carers and hairdresser are lovely though!

staff at Warren Lodge.They took the time to listen and understand her needs, and the deputy manager spent much time liaising with medical staff to ensure that she settled better this time.Sadly, after only a few weeks, my stepmother had a sudden seizure from which she did not regain consciousness.During this time, the staff provided attentive, compassionate round the clock end of life care, always treating her with dignity and respect.They also gave incredible comfort and support to my father at her bedside, providing him with lunch, and even sandwiches to take home for his supper.
Nothing was ever too much trouble for the staff and we cannot thank them enough.They are a first class team.

taking time to know her interests, routines and the little things that make her smile.

The care home manager is always welcoming, approachable, and attentive. He demands the highest standards of care. Warren Lodge is always spotless, well maintained, and welcoming. Mum enjoys the food every day.
There are lots of activities ensuring the residents are stimulated socially, mentally and physically. There are regular events where families can come along and join in. Warren Lodge has an atmosphere of genuine kindness. I know that Mum is very happy, and as a family, we have total peace of mind knowing she is safe, happy and very well cared for.

of staff we met the most were outstanding in their care of us as a family. They were gentle with mum and dad (as were everyone) answered all of our questions, had thoughtful advice and showed kindness throughout.
We visited several times and were warmly welcomed every time. We visited many care homes but Warren Lodge shone out for us. We saw so much good practice and they had lovely ways to make it feel like a big family home, the room available was perfect for them.
Mum and dad were due to move this April but dad died unexpectedly. During this time the staff continued to be kind, supportive and helpful, they really go the extra mile. As a family we can't thank them enough.

providing a comfortable and safe environment that truly feels like home for both residents and their families. The attention to detail in every aspect of care is outstanding. From the personalised medical attention to the impeccable cleanliness, the in-house chef's delicious meals, and the engaging activities that keep residents active and happy, every element reflects their commitment to running a five-star home. Knowing that our mother's well-being at Warren Lodge is their top priority gives our family peace of mind. We have complete trust and confidence in the centre manager and his care team, who consistently go above and beyond to ensure the best possible care and attention for our mother.

favourite by far. A wonderful location and setting, good facilities and services, and an excellent programme of social activities. However, one thing above all others makes Warren Lodge special and that is the manager and his brilliant team. They work so hard to make this a home-from-home for the residents. We visit Mum two/three times a week and she is always happy, smiling and content. We couldn't ask for more.

from our first visit we were made to feel welcome. They were patient and understanding of all our questions and stressed that their goal is to be 'home' for their residents. The atmosphere is always warm and inviting and it really does feel like home. We know that our Mum is getting the best care, she is well looked after and we have no doubt that we made the right decision. Thank you Warren Lodge for making this transition so seamless and caring.

provided are excellent and offer the residents activities and events to join in with.
Overall the care home is an excellent quality care provider.

Warren Lodge through the recommendation of a family friend.

Warren Lodge was more like a nice hotel, than a Care Home!
My Nan sadly died in November, but it was all very calm and peaceful at the end, and the staff looked after all of us so well. My Mum even stayed there for a few nights to be with Nan when she was really poorly at the end, which I know meant a lot to her to be able to do that.
I love visiting my Grandad and being able to play card games with him and it's good that there's always room for us to sit at a nice table and enjoy the afternoon cake!
Thank you to everyone at Warren Lodge for looking after us all.

now experience with Warren Lodge. My Father-in-Law and Mother-in-Law have been residing for the past 8 months in Warren Lodge and its community is so friendly and understanding, have time for everyone and yet professional in what they do, whether that's with the level of food (cake), health support, building and its lovely grounds, entertainment and providing advice/ guidance, re-assurance and dignity. How they assisted my wife in preparing and dealing with my wife's mum's death is an example other homes could and should follow. They have been and continue to be amazing. We have been so lucky. Warren Lodge is number 1.

6 months of her life.
It's also made such a difference to the stress levels of my mum, trying to look after my grandparents in their own home and now I feel like my mum has got some of her life back, whilst being reassured that my grandad is being so well looked after.
Some of my friends dread visiting their grandparents in their Care Homes, but I never feel like that - I look forward to going to Warren Lodge, not just to see my grandad, but to also see the staff who have become such good friends of our family.

he's forgotten his depression. He doesn't want to leave and is most comfortable in the large lounge. The freshly cooked food is amazing and because I don't live locally - I often join my Dad for lunch. The staff are happy and so so caring. They know all the residents' little foibles and accommodate them all. The events programme is so good from Xmas lights switch on, singalongs and events celebrating other cultures. The Manager is the key to the success I think - so caring and with a real big heart. I also appreciate the maintenance man. Anything that needs doing in my Dad's room (the bathroom fan was noisy recently) just gets sorted at the first ask! I'm so happy we found Warren Lodge!