Forest Healthcare in Berkshire | 2 Care Homes

Review of
Warren Lodge
from M V (Resident) assisted by family/friend published on 25 July 2025

Submitted via Postal Card • Report

Overall Experience

My husband and I have been residents in Warren Lodge for 2 1/2 years. All residents' bedrooms are comfortable with ensuites, which are thoroughly cleaned every day. Rooms can be furnished as personally as one wishes. All staff are kind, friendly and helpful, they try to fulfil one's every wish. We have

regular entertainment and activities. The gardens are extensive and beautifully kept. Rooms and building are very tastefully decorated and are continually being updated . Relatives are always kept well informed of activities etc. Having spoken to other residents we all feel lucky to be living in such a lovely home, no wonder it has a 10 out of 10 rating.

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Review of
Pinehurst Care Centre
from Claire G (Granddaughter of Resident) published on 23 July 2025

Submitted via Website • Report

Overall Experience

Overall a varied experience however lack of communication since the care coordinator left from the team - we now get none at all about our mother/grandmother where as she was brilliant with communicating with us. This is disappointing given costs relating to care. Had no idea they stopped getting

her up, the room is depressing, miserable, very little natural light.
When in the main house it was a lot better, constant entertainment that involved her and when moving over to the dementia unit it was like "that's that now".
The home needs a key worker to communicate with families as no-one does it at all now! The activity coordinator in the main home was always very good as was the care coordinator who used to be in the dementia building - sick a great loss losing her.
Devastating to see the leaving of the old manager as we really trusted her and there has been no introduction to the new manager as the meeting times are not suitable when I work full time. Carers and hairdresser are lovely though!

Reply from Rory Stokes, Operations Manager at Pinehurst Care Centre

Thank you for taking the time to share your feedback. We're sorry to hear about your concerns and appreciate you bringing them to our attention. We are actively reviewing our communication processes and exploring how we can better support both residents and their families. Our Home Manager has been in touch to discuss your concerns in more detail, particularly regarding the environment and activities, and we will continue to keep you updated as we work to address these areas.

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Review of
Warren Lodge
from Linda M (Stepdaughter of Resident) published on 16 July 2025

Submitted via Website • Report

Overall Experience

Earlier this year it became apparent that my father was no longer able to care for my stepmother following a stroke 2 years prior. She moved into a local care home but did not settle well.Having looked at alternative homes, none compared with the warmth and understanding shown to us by the manager and

staff at Warren Lodge.They took the time to listen and understand her needs, and the deputy manager spent much time liaising with medical staff to ensure that she settled better this time.Sadly, after only a few weeks, my stepmother had a sudden seizure from which she did not regain consciousness.During this time, the staff provided attentive, compassionate round the clock end of life care, always treating her with dignity and respect.They also gave incredible comfort and support to my father at her bedside, providing him with lunch, and even sandwiches to take home for his supper.
Nothing was ever too much trouble for the staff and we cannot thank them enough.They are a first class team.

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Review of
Warren Lodge
from David O (Son of Resident) published on 30 June 2025

Submitted via Website • Report

Overall Experience

The whole idea of moving my Mum into a care home was daunting. We visited many and none felt right. From the moment we walked into Warren Lodge we knew we had found the right place. The warmth, professionalism and genuine compassion was evident immediately. My Mum was made to feel at home with staff

taking time to know her interests, routines and the little things that make her smile.

The care home manager is always welcoming, approachable, and attentive. He demands the highest standards of care. Warren Lodge is always spotless, well maintained, and welcoming. Mum enjoys the food every day.
There are lots of activities ensuring the residents are stimulated socially, mentally and physically. There are regular events where families can come along and join in. Warren Lodge has an atmosphere of genuine kindness. I know that Mum is very happy, and as a family, we have total peace of mind knowing she is safe, happy and very well cared for.

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Review of
Warren Lodge
from Clare B (Daughter of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience

The staff at Warren Lodge were notable from the very first phone call; the time they gave us, their listening skills, their understanding and knowledge as well as their kind, supportive nature.
We were looking for residential care for my mum (Parkinson's) and my dad (Alzheimer's). The two members

of staff we met the most were outstanding in their care of us as a family. They were gentle with mum and dad (as were everyone) answered all of our questions, had thoughtful advice and showed kindness throughout.
We visited several times and were warmly welcomed every time. We visited many care homes but Warren Lodge shone out for us. We saw so much good practice and they had lovely ways to make it feel like a big family home, the room available was perfect for them.
Mum and dad were due to move this April but dad died unexpectedly. During this time the staff continued to be kind, supportive and helpful, they really go the extra mile. As a family we can't thank them enough.

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Review of
Pinehurst Care Centre
from E W (Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

I approached my stay here with some trepidation but found the staff to be very reassuring, helpful and kind. The food was good, the bedroom warm and comfortable. Overall, very satisfactory.

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Review of
Pinehurst Care Centre
from J F (Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

All very nice people, especially two members of staff. Food is very good. A pleasant stay. Very friendly and helpful.

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Review of
Warren Lodge
from John T (Son of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience

We are incredibly grateful for the exceptional care our mother receives at Warren Lodge. From the very first day she arrived, the centre manager and his team's dedication and compassion have been evident in every interaction with our whole family. The facilities at Warren Lodge are of the highest standard,

providing a comfortable and safe environment that truly feels like home for both residents and their families. The attention to detail in every aspect of care is outstanding. From the personalised medical attention to the impeccable cleanliness, the in-house chef's delicious meals, and the engaging activities that keep residents active and happy, every element reflects their commitment to running a five-star home. Knowing that our mother's well-being at Warren Lodge is their top priority gives our family peace of mind. We have complete trust and confidence in the centre manager and his care team, who consistently go above and beyond to ensure the best possible care and attention for our mother.

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Review of
Warren Lodge
from Chris R (Son of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

Mum moved into Warren Lodge in late summer 2024 shortly after Dad passed away. They had been married for 66 years. We needed somewhere that was safe, friendly, welcoming, and provided the right balance of care and independence. We looked at a number of care homes in the area and Warren Lodge was our

favourite by far. A wonderful location and setting, good facilities and services, and an excellent programme of social activities. However, one thing above all others makes Warren Lodge special and that is the manager and his brilliant team. They work so hard to make this a home-from-home for the residents. We visit Mum two/three times a week and she is always happy, smiling and content. We couldn't ask for more.

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Review of
Warren Lodge
from Lorraine S (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

My Mum has been a resident of Warren Lodge since September 2024 following the death of my Father. It was very hard for my brother and I to make the decision to move our Mum to a care home even though we knew it was the best thing for her. I can not praise all the staff at Warren lodge highly enough,

from our first visit we were made to feel welcome. They were patient and understanding of all our questions and stressed that their goal is to be 'home' for their residents. The atmosphere is always warm and inviting and it really does feel like home. We know that our Mum is getting the best care, she is well looked after and we have no doubt that we made the right decision. Thank you Warren Lodge for making this transition so seamless and caring.

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Review of
Warren Lodge
from J O (Daughter of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

The staff are always extremely friendly, approachable and happy to help whenever they can. They are very caring and respectful towards the residents and make a real effort to accommodate the resident's needs and wishes.
The care home is in good condition and is always very clean.
The facilities

provided are excellent and offer the residents activities and events to join in with.
Overall the care home is an excellent quality care provider.

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Review of
Warren Lodge
from Karen C (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

4 months ago we came to the difficult realisation that Mum needed professional support that we could not give. Warren Lodge has provided that - to Mum and us, with care and consideration. The individual needs of Mum are considered fully and the staff listen to Mum and us. Very grateful that we found

Warren Lodge through the recommendation of a family friend.

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Review of
Warren Lodge
from Lisa C (Granddaughter of Resident) published on 16 January 2025

Submitted via Website • Report

Overall Experience

My Nan and Grandad moved into Warren Lodge last year and it was the best thing to happen to them in years. It doesn't feel like an old people's place, as it's definitely not a sad place. We've been to lots of music events and my boyfriend came to the "Xmas Lights Switch On" evening and he said that

Warren Lodge was more like a nice hotel, than a Care Home!
My Nan sadly died in November, but it was all very calm and peaceful at the end, and the staff looked after all of us so well. My Mum even stayed there for a few nights to be with Nan when she was really poorly at the end, which I know meant a lot to her to be able to do that.
I love visiting my Grandad and being able to play card games with him and it's good that there's always room for us to sit at a nice table and enjoy the afternoon cake!
Thank you to everyone at Warren Lodge for looking after us all.

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Review of
Warren Lodge
from Ian C (Son-in-law of Resident) published on 16 January 2025

Submitted via Website • Report

Overall Experience

Visiting someone with Dementia or on end-of-life care is never an easy comfortable undertaking for anyone, but it is different with Warren Lodge. My own mother was in a home with Dementia and, although the home she was in looked after her, there was not the level of welcome and support I and my family

now experience with Warren Lodge. My Father-in-Law and Mother-in-Law have been residing for the past 8 months in Warren Lodge and its community is so friendly and understanding, have time for everyone and yet professional in what they do, whether that's with the level of food (cake), health support, building and its lovely grounds, entertainment and providing advice/ guidance, re-assurance and dignity. How they assisted my wife in preparing and dealing with my wife's mum's death is an example other homes could and should follow. They have been and continue to be amazing. We have been so lucky. Warren Lodge is number 1.

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Review of
Warren Lodge
from Emma C (Granddaughter of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

Warren Lodge is such a happy place to visit - there's always something fun going on and I know my grandad loves all the food that he gets! All the staff there are so lovely and always make us all feel so welcome. They really look after my grandad so well and they looked after my nan too in the last

6 months of her life.
It's also made such a difference to the stress levels of my mum, trying to look after my grandparents in their own home and now I feel like my mum has got some of her life back, whilst being reassured that my grandad is being so well looked after.
Some of my friends dread visiting their grandparents in their Care Homes, but I never feel like that - I look forward to going to Warren Lodge, not just to see my grandad, but to also see the staff who have become such good friends of our family.

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Review of
Warren Lodge
from Maria D (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

It's a New Year and my Dad has been at Warren Lodge for almost 1 year. I love visiting my dad - he is always dressed, shaved and looking smart with his shoes on which is handy as I like to try and get him into the grounds for a walk. He has dementia (and depression) but since being in Warren Lodge -

he's forgotten his depression. He doesn't want to leave and is most comfortable in the large lounge. The freshly cooked food is amazing and because I don't live locally - I often join my Dad for lunch. The staff are happy and so so caring. They know all the residents' little foibles and accommodate them all. The events programme is so good from Xmas lights switch on, singalongs and events celebrating other cultures. The Manager is the key to the success I think - so caring and with a real big heart. I also appreciate the maintenance man. Anything that needs doing in my Dad's room (the bathroom fan was noisy recently) just gets sorted at the first ask! I'm so happy we found Warren Lodge!

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Review of
Warren Lodge
from Sarah P (Daughter of Resident) published on 25 December 2024

Submitted via Website • Report

Overall Experience

When it came to the time we realised dad needed more care and attention than any of us could provide, Warren Lodge was the obvious choice. From the moment the manager returned our phone call regarding a visit, the love and care they provide was clear. In fact dad has not seemed so content in a long

time. At Warren Lodge he feels safe and loved and is so well looked after. All the staff from the manager and admin team to the chef and carers, are so warm and welcoming and really get to know everyone as individuals. We were told we could visit anytime as they wanted the place to feel like home and sure enough we are welcome to visit at any time of the day. It has felt like we are all part of one big family and that nothing is too much trouble. I never expected to experience so much love, laughter and music in a care home. We are so grateful to have found Warren Lodge and the wonderful team that fill it. It has changed our lives for the better. A very special place indeed. Thank you.

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Review of
Warren Lodge
from Justine B (Friend of Resident) published on 11 December 2024

Submitted via Website • Report

Overall Experience

Warren Lodge makes me so happy. I call it the happy home. My friend moved into Warren Lodge just under a year ago, she settled so well after a few weeks because of the manager and staff, they are so friendly, and really care for each individual's needs and care so much for each resident. But Warren

Lodge staff don't just care for the residents, they care for us, friends and family. I visit my friend every week, nothing is too much for Warren Lodge, always a smile and so helpful if you have any concerns. My friend now sees Warren Lodge as her family and is so much more relaxed with life. I visit a few care homes and have to say this is my favourite one, I never want to leave as I just love being part of this big Warren Lodge family.

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Review of
Warren Lodge
from Carmen G (Daughter of Resident) published on 5 December 2024

Submitted via Website • Report

Overall Experience

My mother has been a resident at Warren Lodge for about a year. On first meeting the manager to view it, I felt virtually instantly this was going to be 'the one'. He was so friendly, polite, professional, caring and thoughtful in his manner. Made me feel very welcome, at ease and really listened to

what we were looking for. We can openly talk to him or his staff if we need anything, or to get updates on how mum is doing. The surroundings are very homely, spotless and in excellent order. The residents we saw on our initial visits looked happy, comfy and well-looked after. Since joining, my mum has been beautifully looked after too and is very settled. The manager and his staff are fantastic and have given us great peace of mind. If you're looking for a home for your relative and Warren Lodge have a room available, then I'd recommend that you snap it up as fast as you can!

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Review of
Warren Lodge
from Jackie Y (Daughter of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience

My mother has been residing at Warren Lodge for over a year now. We were struck by how homely, calm and comfortable it is and the staff are so welcoming and friendly. It really stood out to us as it doesn't feel like a corporate-run business. Our mum and ourselves feel like we are part of a family.

The staff are all very happy and this is reflected by their long tenures of working there. The care provided for our mum is excellent in every way. She's always clean, neat and tidy and her overall physical health has improved massively.
We are so grateful to have found Warren Lodge and we are able to rest easy knowing she's in safe hands.

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Care Homes Owned by Forest Healthcare in Berkshire

Forest Healthcare Locations in Berkshire (2)

Forest Healthcare Reviews in Berkshire (268)

Warren Lodge

Pinehurst Care Centre

Warren Lodge

Warren Lodge

Warren Lodge

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Pinehurst Care Centre

Warren Lodge

Warren Lodge

Warren Lodge

Warren Lodge

Warren Lodge

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Warren Lodge

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Awards / Recognitions (8)

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