Care Homes Owned by Forest Healthcare in Kent
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Kent for Forest Healthcare are showing below.
View the details of all 13 locations (with 1163 reviews) owned by Forest Healthcare
Forest Healthcare Locations in Kent (2)
Grace Manor Care Centre
9.9
95 reviews
348 Grange Road, Gillingham ME7 2UD
"My husband has been in Grace Manor since 12th June. The staff have been amazing wth my husband and all the family and friends. He is…" Read all 95 reviews
Location Type Care Home
Welcome to Grace Manor Care Centre in Gillingham, Kent. Situated on stunning grounds, the classic Manor property offers 24-hour care for those over the age of 55. They are blessed with a long-serving team of nursing and support staff that provide high-quality,… Read more about Grace Manor Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- Alcohol / Drug Misuse
- 60 Rooms from £1,300 / week
The Poplars Care Centre
9.3
95 reviews
158 Tonbridge Road, Maidstone ME16 8SU
"Utmost respect for all the residents and every one is treated with care and love. Keep up the good work.…" Read all 95 reviews
Location Type Care Home
Welcome to The Poplars Care Centre in Maidstone, Kent. Within easy reach of the town centre, this delightful friendly home offers 24-hour care for those over the age of 65. The home is blessed with a long-serving team of nursing and support staff that… Read more about The Poplars Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 71 Rooms from £1,600 / week
Forest Healthcare Reviews in Kent (190)
9.8
Forest Healthcare has a Group Review Score of 9.8 (9.780) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Forest Healthcare must have a Review Score.
Review of
Grace Manor Care Centre
from Caroline M (Wife of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has been in Grace Manor since 12th June.
The staff have been amazing wth my husband and all the family and friends. He is settling well. Thank you.
The staff have been amazing wth my husband and all the family and friends. He is settling well. Thank you.
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Review of
Grace Manor Care Centre
from S M (Daughter of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Welcoming and caring team who made Dad feel at home from day one. The environment is clean, calm, and well-organised. Staff are attentive, friendly, and always happy to help. It gives our family real peace of mind knowing he's safe, comfortable, and treated with dignity. A truly supportive and fit-for-purpose
home.
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Review of
Grace Manor Care Centre
from Janine C (Daughter of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care. I am very satisfied with my mother's care.
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Review of
The Poplars Care Centre
from C C (Friend of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Utmost respect for all the residents and every one is treated with care and love. Keep up the good work.
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Review of
Grace Manor Care Centre
from Courtney W (Granddaughter of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Amazing staff - they work so hard and really do put time and effort into the home and the people. Keep up the good work!
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Review of
The Poplars Care Centre
from Ann M (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This care home is absolutely amazing. My mum had given up and was very reluctant to integrate with other residents. She was admitted with extreme open leg wounds that hadn't shown signs of healing whilst she had spent 2 months in hospital. On arrival her wounds were inspected/swabbed only to find
both legs were infected. The nurse, who is the most awesome nurse, set a treatment plan deciding what bandages, how often to change them and her knowledgeable and positivity was very reassuring. She also spent hours getting mums feet back to good health due to shedding skin after being neglected in hospital. She has been an extraordinary influence on my mums physical and mental recovery which has been nothing short of a miracle. EVERY member of staff has contributed to improving her wellbeing with their genuine love, care and patience. Mums legs are healing, she is now enjoying good times in the lounge with the other residents. Thank you to all you precious angels at Poplars.
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Review of
The Poplars Care Centre
from L R (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is the 1st encounter of a care home I have had so I was not sure what to expect. It became clear from early on that the staff make the home. There has been a low turnover of the care flow which is wonderful. The continuity for both my mother who has dementia and for me and my family cannot be underestimated
. The home has a strong leadership flow and continue to make improvements.
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Review of
The Poplars Care Centre
from H F (Sister-in-law of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have no complaints, he's very well looked after. I would be the first complain if he wasn't.
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Review of
The Poplars Care Centre
from Andrew W (Son of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Without exception all of the staff display care, consideration and patience with all the residents. Dignity is maintained at all times. But most importantly, everything is done with a ready smile.
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Review of
The Poplars Care Centre
from Nancy W (Wife of Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We found the staff were (are) all so helpful and also cheerful. Very polite, it is a pleasure to see them all, knowing they give their all 100% in sometimes difficult circumstances. I would certainly recommend The Poplars Care Home and if I am unfortunate enough to need care I hope I would find a home
like this.
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Review of
The Poplars Care Centre
from J S (Daughter of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The ladies and men that care for my mum in my eyes is fantastic they are all so helpful and nothing is too much trouble and the lady who does the cleaning is wonderful can't tenner her name my mum loves her but a great place
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Review of
The Poplars Care Centre
from D G (Husband of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are so good with my wife nothing to much trouble for them. The care is so good. My wife looks so much better since she has been here I would recommend it to anyone.
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Review of
The Poplars Care Centre
from Sue N (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been very well looked after since she has resided at The Poplars. The care staff really do care and support staff are very friendly and helpful as well. The food is plentiful & nicely presented even though mum has to have hers pureed. Mum's clothes are always clean and she herself is kept clean
too. Health & safety rules are always followed & people come in regularly to check on mum's well-being. I have no complaints whatsoever on the care mum receives.
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Review of
The Poplars Care Centre
from Kim B (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has severe alzheimers and requires understanding, support and compassion. On our last visit we saw nothing but this from all the staff we came into contact with. They treat Mum with dignity,respect and patience.
Mum has been in the home for over 4 years now and I have never had any concerns regarding
Mum has been in the home for over 4 years now and I have never had any concerns regarding
her care. Communication is good, they all understand her needs and she is always clean and suitably dressed.
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Review of
Grace Manor Care Centre
from Juliette E (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father needed more care than we could safely provide and we selected Grace Manor following a previous visit and feeling that the home could be right for my father. All the team have been very supportive in getting my father settled into the home. All the team show him kindness and interest in him
as an individual, which has been very important in helping him settle and feel safe in his new environment. It was a very big and emotional decision for us and this has certainly been made smoother by the support we received. When I say 'all the team' this covers the nurses, carers, dinner staff, laundry and maintenance - who I have seen address my father in a kind respectful way.
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Review of
The Poplars Care Centre
from Lesley W (Wife of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers are very attentive in looking after my husband and his needs are mostly met. I do think the carers should have training on dealing with diabetics on knowing what their diet should entail according to each individual needs and understanding the consequences of sugars being too high or too low.
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Review of
Grace Manor Care Centre
from T P (Niece of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been happy with my aunt's care at Grace Manor Care Center since she moved in back in January 2022. There are plenty of activities for her to get involved with if she chooses, and the staff are caring and friendly.
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Review of
Grace Manor Care Centre
from Linda M (Daughter of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum is very happy at Grace Manor Care Centre, she enjoys the activities, loves her room which has all her photos and her own furniture. She loves to be outside which the staff are well aware of so on any nice day (summer and winter) they will sit her outside in the lovely garden. The staff are so attentive
and take the time to chat and have a laugh with her. She is still able to get out to her other activities but is always warmly welcomed home.
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Review of
Grace Manor Care Centre
from D E (Daughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Most of the staff are lovely and some do care. But let's just say I've seen more than enough!
If you really care about your loved ones think long and hard before leaving them alone at Grace Manor! And I wasn't the only relative that had problems.
If you really care about your loved ones think long and hard before leaving them alone at Grace Manor! And I wasn't the only relative that had problems.
Reply from Judith Knight, Operations Manager at Grace Manor Care Centre
I am sorry to read of your experience. We offer an open-door policy and encourage people to raise any concerns they have with us. We would be happy to meet and discuss this further with you.
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Review of
The Poplars Care Centre
from G L (Granddaughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My nan was put into The Poplars Care Centre home after a stay in hospital, they welcomed nan with balloons, activities, daily care for her to the best they can yet still making my nan feel independent. Nan then got the ok to go home which only lasted a couple of weeks and she was back in hospital. The
only care home she wanted to go to was here. My nan has been on her own for many years yet at Poplars she has someone always walking past asking if she ok, she has endless cups of teas, her hair done when she wants and all the family can go visit her. With all the staff being so welcoming and the residents, nan's got a great group of friends now and she happy and wanting to stay at Poplars for the rest of her life and as a family we know she is safe and cared for. Not more we could ask for.
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Awards / Recognitions (8)
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