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Care Home Owned by Forest Healthcare in Hertfordshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Forest Healthcare in Hertfordshire

Only the locations & reviews in Hertfordshire for Forest Healthcare are showing below.

View the details of all 13 locations (with 1302 reviews) owned by Forest Healthcare

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Forest Healthcare Locations in Hertfordshire (1)

 - Browse 1 Care Home owned by Forest Healthcare in Hertfordshire
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Forest Care Village Elstree & Borehamwood
10/20 Cardinal Avenue, Borehamwood WD6 1EP 
9.6 113 reviews
Forest Care Village Elstree & Borehamwood, Borehamwood, Hertfordshire
"Can I say the staff was amazing, caring and dealt with my mum in every aspect of her care, right to the end. Amazing compassion when she…"   Read all 113 reviews
  • from £1,550 / week
  • 178 Rooms
Location Type Care Home

Welcome to Forest Care Village Care Centre in Borehamwood, Hertfordshire. The modern facility offers 24-hour nursing care for adults with life-long physical conditions, particularly those with ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Forest Healthcare Reviews in Hertfordshire (113)

9.8

Forest Healthcare has a Group Review Score of 9.8 (9.777) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Forest Healthcare must have a Review Score.

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Review of

Forest Care Village Elstree & Borehamwood

from Stanley S (Respite Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Foreign staff should have at least conversational English. I did not understand them, and they did not me, and there was a high percentage of foreign staff. Staff wear different coloured shirts for the jobs they do, but a new resident does not know what the colours mean. There should be a chart on display
so that a new resident knows who they are speaking to. When I came in on March the 3rd I asked for an extra pillow for my bed. I did not get one and gave up asking after a week. I also asked for a hand towel as the one supplied was a towel sheet far to large for me, I never got one. The times for meals was all over the place, sometimes early, sometimes late. In early hours of the morning, the sounds of laughter came from the dining area was very loud, as though they were having a party. This happened every night. They had no thought for residents trying to sleep. One night, a member of staff blew a whistle outside my bedroom door and continued down the corridor, still blowing in the early morning hours. They thought it was funny to upset the residents. I was supposed to have some physio, but did not receive any.
Reply from Geoffrey Odur, Operations Manager at Forest Care Village Elstree & BorehamwoodWe are sorry your stay did not fully meet your expectations, Stanley. We accept that we could do more to help new residents understand our team structure on arrival, and we will look at how we communicate this. We have taken your comments about noise during the night seriously and have spoken with the night team. We hope there were aspects of your stay that you valued, and we wish you well.
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Review of

Forest Care Village Elstree & Borehamwood

from H L (Daughter of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can I say the staff was amazing, caring and dealt with my mum in every aspect of her care, right to the end. Amazing compassion when she passed.
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Review of

Forest Care Village Elstree & Borehamwood

from S G (Respite Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally, the staff are very helpful and knowledgeable. Definitely makes me feel safe. Feeling safe was the most important thing for me, having never been in this situation before.
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Review of

Forest Care Village Elstree & Borehamwood

from B W (Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've now lived at Forest Care Village for over 12 years, I feel very much included in the home. We have very good management. All the staff are very kind and caring to me, and nothing is too much trouble for them. They also support me and give me reassurance when I'm feeling blue.
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Review of

Forest Care Village Elstree & Borehamwood

from P C (Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed living here at Forest Care. The staff team is very respectful and helpful, they listen to my concerns and act upon them and respond in a timely and respectful way with confidence. They go above and beyond.
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Review of

Forest Care Village Elstree & Borehamwood

from W S (Brother of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely place staff very friendly & helpful.
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Review of

Forest Care Village Elstree & Borehamwood

from L W (Partner of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since December 2025 dad arrived at Forest Care. It was a very hard time excepting dad had to go into a care home
We can't explain as a family how welcoming you team are a Forest Care
Jade the manager has gone over and beyond to assist us in settling dad in
You should be very proud of your team
and Borehamwood especially Jade and Ruby
It has made us as a family happy
The even more dad is happy with you
Thank you to you all
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Review of

Forest Care Village Elstree & Borehamwood

from Guy R (Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live here for a while. I'm happy here; it has lots to do.
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Review of

Forest Care Village Elstree & Borehamwood

from Martin C (Son of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my mum on Tuesday and had a lovely time staff are kind caring and understanding about the care my mum gets the staff are wonderful and welcoming it is in a lovely area close to town centre supermarket and high street great transport links 5 minutes walk to railway station and close to hotels
nearby for overnight stays
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Review of

Forest Care Village Elstree & Borehamwood

from B W (Friend of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided is of a very high standard. The relationship between resident and nursing staff contains love & attention.
In 3 years, I have not come across any mistreatment towards residents.
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Review of

Forest Care Village Elstree & Borehamwood

from Lovemore C (Brother of Resident) assisted by family/friend published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care provided at Forest Care is exceptional beyond what I can put on paper. Have personally practically proved the every improving changes in personal care and room refurbishing with the outside and gardens refreshed always.
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Review of

Forest Care Village Elstree & Borehamwood

from S F (Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience within the home, my room is very nice, the food, the people and staff are all very welcoming and easy to get along with. The entertainment is first class, the activities are well thought through and I very much enjoy the food and time spent with staff and the residents.
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Review of

Forest Care Village Elstree & Borehamwood

from Ben A (Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here at F.C.V for over 3 years. I enjoy activities and the care is good. Its a fun and friendly home.
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Review of

Forest Care Village Elstree & Borehamwood

from Sasvanti P (Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have lived at Forest Care Village for 16 years and it truly feels like home. The activities are enjoyable and I love being involved with the club and the local community. The physiotherapy team is very good and very supportive.


The food and meals are good, with a noticeable improvement since the

new catering service started. The staff are kind and caring, and the cleaners are amazing, everything is always kept very clean.


Everyone here feels like a friend, and there is a real sense of community. I am very happy living at Forest Care Village.

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Review of

Forest Care Village Elstree & Borehamwood

from Mariyah S (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home! My mother is very well looked after and the care staff, nurses, managers and the new care home manager Jade is just amazing.
Professional, pleasant to deal with, empathetic and extremely caring and considerate.
Amazing and excellent!
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Review of

Forest Care Village Elstree & Borehamwood

from Ehsanullah R (Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here at forest care are always helpful and attentive. They always help me with my needs and go above and beyond to meet my expectations. The staff are considerate and treat me with respect. Whenever I am in need of help, they are always there for me.
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Review of

Forest Care Village Elstree & Borehamwood

from Anne B (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to visit my mother today and it was a very pleasant experience. Mum is in another room which really nice and she seems very content. The staff I met were so very nice and they are so very good with mum even though she can be a bit naughty at times.
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Review of

Forest Care Village Elstree & Borehamwood

from Tara L (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the care Mum is receiving, from moving in to settling her in, the staff have been amazing. Mum has started to look healthier already. Mum has a gluten free diet, and the staff and chefs have been excellent at accommodating her needs.
Two members of staff in particular have been
so good with Mum, we feel worry free and know she is in good hands.
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Review of

Forest Care Village Elstree & Borehamwood

from C L (Respite Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for three months, the first month I was ill your staff have got me better. All the staff and carers have been very kind.The activities have been helpful nice to mix. The staff are very helpful and goes the extra mile to help people, which includes the people who find it hard to do the
games.
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Review of

Forest Care Village Elstree & Borehamwood

from S T (Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a great place to live. The staff always try to help where ever they can. We have an excellent manager who always has time to listen to any problems we have and does her best to solve them. I cannot forget the lifestyle team who do their best to include everyone!
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Awards / Recognitions (9)

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