Armscare Ltd in Norfolk | 6 Care Homes

Review of
Driftwood House
from Suzanne T (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report

Overall Experience

My father was sent to Driftwood House from the hospital at Kings Lynn and I extended his stay because he seemed settled. He has deteriorated quite a bit and I decided to move him closer to me so I could visit easier. He has always been treated well at this home, although he wants to go home, although

this is no longer possible. The staff are always friendly and do their best to attend all the dementia patients to the best of their ability. No doubt he will miss all of them.

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Review of
Driftwood House
from M B (Sister of Resident) published on 16 July 2025 Submitted via Website • Report

Overall Experience

A fabulous time was had by all at the Mad Hatters tea party today. My brother & I thoroughly enjoyed ourselves & everyone joined in the fun. The staff were brilliant as always, very kind & very caring. Plenty of lovely food, drink & music to enjoy

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Review of
Driftwood House
from Peter R (Son of Resident) published on 9 June 2025 Submitted via Website • Report

Overall Experience

The staff at Driftwood are so kind and helpful, they do an absolutely brilliant job of looking after my elderly father. There is a lovely, friendly atmosphere and nothing is too much trouble. It's not nice having a parent who needs 24 hour care but it is reassuring to know my father is being cared for

so well. I would definitely recommend Driftwood to anyone else in a similar position.

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Review of
Docking House
from M R (Son of Resident) published on 27 May 2025 Submitted via Website • Report

Overall Experience

We have always found Docking House to be very clean, well maintained and well appointed. Most importantly we have found the care staff to be friendly and caring to our mum and to us when we visit. Communication with us from the staff regarding mums health & well being is good and mum is very happy there.

Overall we are very pleased with the care offered at Docking House.

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Review of
Terrington Lodge
from Louise p (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report

Overall Experience

My mum passed away on 27th Feb in Terrington Lodge after being a resident for 8 year's. I have always found the staff to be friendly and approachable keeping me up to date with mums care and well being regularly. In mum's last few weeks of life she was shown nothing but love respect and care which as

a family we are forever grateful thank you x

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Review of
Docking House
from P E (Partner of Resident) published on 14 March 2025 Submitted via Website • Report

Overall Experience

I have always found Docking House to have a nice friendly atmosphere. The staff are always caring, kind and efficient and the residents are well cared for. The Manager, Assistant Manager and staff make you feel as though you are part of a large family. I am always kept informed of any changes which

affect my partner.

Reply from Jasmine Sehgal, Company Secretary at Docking House

Thank you for your feedback. We greatly appreciate it. Our residents are our family and we're so happy to know you feel the same. If you have any ideas on how we can improve, feel free to pop in and have a chat with us. Once again, thank you for your valued feedback. Best wishes from the Arms Care Family

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Review of
Summerville House
from Angela N (Daughter of Resident) published on 22 January 2024 Submitted via Website • Report

Overall Experience

I would like to thank all the staff for the wonderful care you gave my mum for the short time she was with you. The place was always spotless, and the carers were amazing. My mum came from a bad run home to you, and I can't thank you enough for taking her and looking after her so well.

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Review of
Norfolk Lodge
from L F (Daughter of Resident) published on 10 August 2023 Submitted via Website • Report

Overall Experience

My Mum spent six months as a resident at Norfolk Lodge and settled in well. There were always plenty of staff who were calm, friendly and patient. Mum enjoyed the food. There were regular social activities for the residents - painting, games, planting cress, even a visit from a pony they could stroke.

The home was clean and followed good safety procedures. Mum only left here as medical issues meant she needed nursing care rather than residential.

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Review of
Docking House
from Wendy T (Daughter of Resident) published on 13 April 2023 Submitted via Website • Report

Overall Experience

Docking House is very friendly and caring, residents are always clean and tidy and the staff are very helpful and kind, the manager and assistant manager are very approachable and always ready to help and assist you in your questions

Reply from Aman Sehgal, Director at Docking House

Dear Wendy,
Thank you so much for your time in writing this lovely review. The staff and management at Docking House will be delighted to hear such amazing feedback.

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Review of
Norfolk Lodge
from Kathryn R (Daughter-in-law of Resident) published on 1 March 2022 Submitted via Website • Report

Overall Experience

My mother-in-law was discharged from hospital to Norfolk Lodge for a four-week assessment in January 2022. My husband and I found her care to be excellent. What was of particular note was the attitude of the staff which was both caring and friendly as well as professional. We and her friends who visited

felt that she made significant progress both physically and mentally during her stay. My mother-in-law regularly commented on how nice the staff were and how much she enjoyed the food. I would not hesitate to recommend Norfolk Lodge.

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Review of
Summerville House
from Anna L (Daughter of Resident) published on 18 January 2022 Submitted via Website • Report

Overall Experience

The family would like to express their thanks and gratitude to the manager and the team.
We were allowed to practically move in to be with Mum during her last days on this earth, and whilst it was a very sad time for us, it was so comforting to spend around the clock time with her during her last

journey. At a time, when so many have been deprived of spending time with their loved ones, we felt honoured and privileged to be given this time to say goodbye one more time.
The staff were amazing and sensitive to the situation, and our feelings, what a great team, we were treated as if part of the home. We will never forget your kindness and care towards us and our mother. Thank you to you all.

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Review of
Whitehaven Residential Care Home
from Sharon P (Friend of Resident) published on 17 December 2020 Submitted via Website • Report

Overall Experience

My friend, who is in this facility remains very well looked after and happy. As part of her health condition, she has become more difficult. Very rude and at times, aggressive. The staff are patient and kind in all situations. She is treated with respect and dignity. They continue to do a very good

job. This has been a very difficult year for everyone but the home has kept their residents safe and free from Covid-19. A job very well done in terrible circumstances.

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Review of
Driftwood House
from Antonia K (Friend of Resident) published on 3 June 2020 Submitted via Website • Report

Overall Experience

My friend and ex-neighbour has been a resident at Driftwood House for some time now. The staff have looked after him incredibly well. He is treated with respect and the staff enable the residents to make their own decisions as to how they spend their time. The home went into lockdown as soon as Coronavirus

hit our country - weeks before it became compulsory- to have the best chance of keeping the residents and staff virus free. This has been proven to be the best way as no resident or member of staff has contracted Covid-19. Visitors are allowed to talk to residents through the window or on the phone so they don't feel so isolated. The staff are always helpful and friendly as is the owner and I can't praise them enough for the care and attention they give to their residents

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Review of
Summerville House
from Kim S (Daughter of Resident) published on 26 May 2020 Submitted via Website • Report

Overall Experience

Firstly, I want to express heartfelt gratitude for the care you gave my father during the few months he was with you. He was happy and much more settled during those months, and you gave us peace of mind that he was safe, that his needs however complex and despite his somewhat challenging behaviour

at times were met and fulfilled with dignity, care and kindness.
The home was always clean, well organised, the staff were all polite, helpful with queries and always kept us updated with health issues etc.
The activities were well organised, fun and plentiful.
The food was always varied, the choice was good and adapted to his needs at times.
Thank you for being with him and caring for him during his last days through this long journey of his life, and for giving him the comfort we so wish we could have given him ourselves, especially with the Covid-19 situation restrictions in place, you kept us informed every step of the way with compassion and understanding.
We would recommend you to others based on our experience.

Reply from Raj Sehgal, Director at Summerville House

Thank you so much for your kind words. I know that our entire team will appreciate this and we will be sure to share it with them as this is what makes our job all the more worthwhile. Thank you so much for taking the time to review the Home.

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Review of
Norfolk Lodge
from Vince L (Son of Resident) published on 12 July 2018 Submitted via Website • Report

Overall Experience

The staff are really caring and look after my mother really well and the place is first class and always clean.

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Review of
Terrington Lodge
from Janet D (Daughter of Resident) published on 21 June 2018 Submitted via Website • Report

Overall Experience

In my opinion, this is a very well run care home and would have no hesitation in recommending it to anyone.

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Review of
Terrington Lodge
from Robert D (Son-in-law of Resident) published on 14 June 2018 Submitted via Website • Report

Overall Experience

I think all carers in this home are very well trained in the needs of the service users with dementia. They are all very attentive. And would strongly recommend this care home.

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Review of
Summerville House
from Penny C (Daughter of Resident) published on 17 May 2016 Submitted via Website • Report

Overall Experience

My father arrived at this wonderful care home on 16th May. The Manager went way beyond the call of duty with his assistance and was extremely kind and compassionate with an unexpected situation. All other staff were equally helpful and kind and made the eventual arrival at my father's new home much

easier. A huge thanks to them all. I just have to pray now, that father will settle in. Obviously I am not able to comment fully about all of the following facilities, as my father is newly arrived.

Reply from Raj Sehgal, Director at Summerville House

Thanks for your kind words. It always good to receive positive feedback an I am sure Nigel & his staff will be thrilled to bits by your comments.

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Review of
Summerville House
from Hazel A A (Wife of Resident) published on 16 May 2016 Submitted via Website • Report

Overall Experience

My husband has recently become a resident at Summerville Care Home. On the 17th April there was a tea party to celebrate the Queens 90th birthday. I was truly amazed at the trouble the staff went to, to make it a very special day. The entertainment was tops, the banjo man gave a great performance and

everyone who could was encouraged to get up and dance. It was a joy to see the happiness on their faces. What can I say to express how good it was for the residents at Summerville and also invited residents from other homes. I must say that the buffet food was excellent and the birthday cake was very special. The staff and helpers did a really wonderful job. Congratulations to everyone involved.

Reply from Raj Sehgal, Director at Summerville House

Thank you for your lovely comments, I am positive that the staff will be thrilled to bits.

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Review of
Whitehaven Residential Care Home
from Anita G (Friend of Resident) published on 4 March 2016 Submitted via Website • Report

Overall Experience

Over the last four years I have been a regular visitor, I have found the staff and management to be very caring. The building is always clean and warm. I would be happy to recommend this care home to any one who is looking for a friendly location for a loved one.

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Care Homes Owned by Armscare Ltd in Norfolk

Armscare Ltd Locations in Norfolk (6)

Armscare Ltd Reviews in Norfolk (20)

Reviews posted for members of Armscare Ltd

Driftwood House

Driftwood House

Driftwood House

Docking House

Terrington Lodge

Docking House

Summerville House

Norfolk Lodge

Docking House

Norfolk Lodge

Summerville House

Whitehaven Residential Care Home

Driftwood House

Summerville House

Norfolk Lodge

Terrington Lodge

Terrington Lodge

Summerville House

Summerville House

Whitehaven Residential Care Home

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