Care Homes Owned by Armscare Ltd in Norfolk

Mum is currently a resident here and we decided to go away together for a few days. The staff supported mum by having all the clothes she needed packed and explained thoroughly in great detail about her medication to be taken and when while she was away. Great care and consideration was taken and is taken . Staff have a positive attitide, are kind and take time to talk about mum when I visit.

The wonderful staff of Driftwood House have been caring for my mother for just over three years and she is very happy there. Her room is comfortable and well-equipped, and all the staff are competent, friendly and very caring. Meals are well presented, nutritious and varied, with close attention paid to Mum's food preferences. The staff take an interest in my mother and go out of their way to spend time with her and keep her company. She would not want to live anywhere else, and we are very happy indeed that she is being so well cared for there.

Overall, my mother received good, reliable, and thoughtful care throughout her many years there. The new improvements being introduced are a wonderful step forward and will only make the environment even better-more modern, more comfortable, and even more homely for the residents and their families. I am deeply grateful for everything the team did for my mother, especially in her final days, and I would not hesitate to recommend this care home.

My mother moved in to driftwood house in June 2025, originally just for 6weeks until a permanent place was found but she became so settled and happy there we decided to make her stay permanent. We definitely don't regret this decision as the staff are very professional and absolutely lovely, their attitude and dedication towards the residents is excellent, the house is clean and the other residents also seem very happy.

A brilliant place with amazing staff and facilities.

My father was sent to Driftwood House from the hospital at Kings Lynn and I extended his stay because he seemed settled. He has deteriorated quite a bit and I decided to move him closer to me so I could visit easier. He has always been treated well at this home, although he wants to go home, although this is no longer possible. The staff are always friendly and do their best to attend all the dementia patients to the best of their ability. No doubt he will miss all of them.

A fabulous time was had by all at the Mad Hatters tea party today. My brother & I thoroughly enjoyed ourselves & everyone joined in the fun. The staff were brilliant as always, very kind & very caring. Plenty of lovely food, drink & music to enjoy

The staff at Driftwood are so kind and helpful, they do an absolutely brilliant job of looking after my elderly father. There is a lovely, friendly atmosphere and nothing is too much trouble. It's not nice having a parent who needs 24 hour care but it is reassuring to know my father is being cared for so well. I would definitely recommend Driftwood to anyone else in a similar position.

We have always found Docking House to be very clean, well maintained and well appointed. Most importantly we have found the care staff to be friendly and caring to our mum and to us when we visit. Communication with us from the staff regarding mums health & well being is good and mum is very happy there. Overall we are very pleased with the care offered at Docking House.

My mum passed away on 27th Feb in Terrington Lodge after being a resident for 8 year's. I have always found the staff to be friendly and approachable keeping me up to date with mums care and well being regularly. In mum's last few weeks of life she was shown nothing but love respect and care which as a family we are forever grateful thank you x

I have always found Docking House to have a nice friendly atmosphere. The staff are always caring, kind and efficient and the residents are well cared for. The Manager, Assistant Manager and staff make you feel as though you are part of a large family. I am always kept informed of any changes which affect my partner.

I would like to thank all the staff for the wonderful care you gave my mum for the short time she was with you. The place was always spotless, and the carers were amazing. My mum came from a bad run home to you, and I can't thank you enough for taking her and looking after her so well.

My Mum spent six months as a resident at Norfolk Lodge and settled in well. There were always plenty of staff who were calm, friendly and patient. Mum enjoyed the food. There were regular social activities for the residents - painting, games, planting cress, even a visit from a pony they could stroke. The home was clean and followed good safety procedures. Mum only left here as medical issues meant she needed nursing care rather than residential.

Docking House is very friendly and caring, residents are always clean and tidy and the staff are very helpful and kind, the manager and assistant manager are very approachable and always ready to help and assist you in your questions

My mother-in-law was discharged from hospital to Norfolk Lodge for a four-week assessment in January 2022. My husband and I found her care to be excellent. What was of particular note was the attitude of the staff which was both caring and friendly as well as professional. We and her friends who visited felt that she made significant progress both physically and mentally during her stay. My mother-in-law regularly commented on how nice the staff were and how much she enjoyed the food. I would not hesitate to recommend Norfolk Lodge.

The staff were amazing and sensitive to the situation, and our feelings, what a great team, we were treated as if part of the home. We will never forget your kindness and care towards us and our mother. Thank you to you all.

My friend, who is in this facility remains very well looked after and happy. As part of her health condition, she has become more difficult. Very rude and at times, aggressive. The staff are patient and kind in all situations. She is treated with respect and dignity. They continue to do a very good job. This has been a very difficult year for everyone but the home has kept their residents safe and free from Covid-19. A job very well done in terrible circumstances.

My friend and ex-neighbour has been a resident at Driftwood House for some time now. The staff have looked after him incredibly well. He is treated with respect and the staff enable the residents to make their own decisions as to how they spend their time. The home went into lockdown as soon as Coronavirus hit our country - weeks before it became compulsory- to have the best chance of keeping the residents and staff virus free. This has been proven to be the best way as no resident or member of staff has contracted Covid-19. Visitors are allowed to talk to residents through the window or on the phone so they don't feel so isolated. The staff are always helpful and friendly as is the owner and I can't praise them enough for the care and attention they give to their residents

We would recommend you to others based on our experience.

The staff are really caring and look after my mother really well and the place is first class and always clean.