Care Homes Owned by Birmingham City Council in West Midlands

The building is very practical, clean and comfortable.The surrounding park and gardens are beautiful which make it a lovely place to live if you can't be at home.

She enjoys socialising with the staff and other residents and she tells me that she is happier now than when she was young!

The care was great but when she fell in Kendrick House and was sent to hospital staff was vile. l have mental health problems and the manger said she would not have my mum back because of me and said l was rude, not having my mum's best interest at heart. l said l would not visit then, other than a p2 bed, said the manager had spoken to them regarding to my mum and because of me don't take her, my mum soul is destroyed and staff on reception taking personal calls and doing scratch cards.

The care, support and encouragement my mom received during her stay at the unit was outstanding. She went from strength to strength. Mom made special relationships with some of the staff who went above and beyond. Without them, Mom wouldn’t be as well as she is today. Thank you so much.

So I would just like to thank everyone at Kendrick Centre for what they have done to help my sister.

I must say I came to see my dad on his birthday and I was very impressed with the cleanliness of the home and the way it was run. I haven't been to see my dad for months but I must admit they're looking after him greatly. They seem friendly and I am so grateful for what you all do for my dad.

Stayed on the 2nd floor for 8 weeks. The staff were all kind to me and helped me get through one of the hardest times of my life. I was diagnosed wrongly in hospital and sent there; so was a bit of a shock when I arrived as I had no idea I'd been diagnosed with dementia and Addison's disease. I'm not going to mention names as everyone played their part in my recovery. I've no doubt in my mind I'd be a dead person by now. So if you are worried about a family member staying there, I can tell you wholeheartedly they will be looked after very well. Once again, special thanks to all the people who helped me.

I would like to sincerely thank all members of staff for their kindness and exceptional genuine care they showed to my father during his rehabilitation stay at The Perry Tree Centre on behalf of my father myself and family thank you.

My husband was in the care home for two weeks. I found that the staff were very kind and treated him with respect. They were very caring and I was quite happy for him to be there. The room he had was lovely. Everybody was nice and obviously liked their job as it showed in how they were.

Mom was sent to the Rehabilitation Unit from the hospital - staff there were brilliant with Mom, they treated her with respect and nothing was too much trouble for them. Mom enjoyed the meals. Thank you to all the carers and physio's that looked after Mom. Mom was discharged last Friday after 2 weeks in there.

It really does grieve me to write about Perry Tree in this way. I believe deeply in the concept of the NHS and I know that it is underfunded and understaffed - but it seems that, for most of the time, my mother did very little other than sit in her chair.

My mom has been here for a few weeks, slowly recovering from a knee replacement. We are so grateful to all the wonderful staff and physiotherapists for their care. It’s very difficult with limited visiting, but I know she is in good hands and hopefully will be home soon. The reason I mark activities as satisfactory is only because of recent limitations on her physio at weekends and maybe, at times, not enough nursing staff available to mobilise her more because they are so busy.

Whilst mom was in there, one night she asked the nurse to take her to the toilet for a no 2. The nurse told her she couldn't because there was no other member of staff to help her, disgraceful. Then she told mom you'll have to do it in your pad and left mom's room. Mom called me really upset and I had to call the manager to report the nurse. I was disgusted. The social worker was useless and had no compassion at all.

My mum has been at Perry Trees Care Home for just over a week, and we couldn’t be more delighted with how well mum has settled, in particular, in these difficult Covid times. All the staff please take a bow! Your devoted care has enabled Mum to feel welcome and cherished in what could have been a very difficult week.

I wish to thank all of the caring team at Perry Tree for their consistent daily care of my mum particularly during these very challenging times. My mum is safe well and content. She constantly tells me how kind and well looked after she is by them all. I am very grateful to all the hardworking smiley staff who our enhancing my mums quality of life and giving me peace of mind secure in knowing and seeing she is so well looked after.

Excellent service, lovely staff, location very nice. Was looked after well. Food was good, though sometimes had to wait 20 mins for it to be dished out, saying that it was warm when served. Select activity groups provided per weekday, was nice to get involved and encouraged by staff to meet new people and try new things out.