Care Homes Owned by Birmingham City Council in West Midlands

caring and pleasant.Communication with me was always good, I felt that they were safe there.
The building is very practical, clean and comfortable.The surrounding park and gardens are beautiful which make it a lovely place to live if you can't be at home.

staff have managed to prevent leg ulcers by applying cream to the area every day.
My Aunt enjoys the meals and is encouraged to drink plenty of fluids. She has a lovely en suite room.
She enjoys socialising with the staff and other residents and she tells me that she is happier now than when she was young!

p2 bed, said the manager had spoken to them regarding to my mum and because of me don't take her, my mum soul is destroyed and staff on reception taking personal calls and doing scratch cards.

and at home. During the time she was there, I noticed a difference in my sister, she had put on a little weight, and looked better in herself, although she is 93 and I don’t expect miracles, She was so unsteady on her feet, in fact, she couldn’t stand up alone when she was in Good Hope Hospital, but she did manage to walk with her frame with the nurse close by.
So I would just like to thank everyone at Kendrick Centre for what they have done to help my sister.

going to mention names as everyone played their part in my recovery. I've no doubt in my mind I'd be a dead person by now. So if you are worried about a family member staying there, I can tell you wholeheartedly they will be looked after very well. Once again, special thanks to all the people who helped me.

in there.

had not progressed at all. Thanks to six visits from the early intervention team, she is now able to walk, assisted only by a frame, across her bedroom from her bed to her chair.
The issue of using the toilet also needs to be mentioned. My mother had long waits of 30 minutes before she was taken to the toilet using a molift.
Perry Tree is also very difficult to contact by phone. There were days when I could not get an answer at all.
It really does grieve me to write about Perry Tree in this way. I believe deeply in the concept of the NHS and I know that it is underfunded and understaffed - but it seems that, for most of the time, my mother did very little other than sit in her chair.

as satisfactory is only because of recent limitations on her physio at weekends and maybe, at times, not enough nursing staff available to mobilise her more because they are so busy.

before she was very quickly discharged as they had an outbreak of COVID and no, they did not test mom before she left. So yes, once mom came home she was very ill because she caught covid in there and was rushed back to hospital and developed illnesses as a backlash of the Covid, the Dr told me.
Whilst mom was in there, one night she asked the nurse to take her to the toilet for a no 2. The nurse told her she couldn't because there was no other member of staff to help her, disgraceful. Then she told mom you'll have to do it in your pad and left mom's room. Mom called me really upset and I had to call the manager to report the nurse. I was disgusted. The social worker was useless and had no compassion at all.

difficult week.

staff who our enhancing my mums quality of life and giving me peace of mind secure in knowing and seeing she is so well looked after.

and try new things out.