Care Homes Owned by Interhaze Ltd in West Midlands

and food great. Staff was very helpful with my recovery and they make me happy at Spinney. My bedroom was lovely and clean. I can't fault the service.

clean. Should the need arise, I would definitely apply for future accommodation for my aunt, even if we have to pay. Ten out of ten.

recommend this care home to anyone thinking about putting their loved one in a care home.

some minor issues at times but they were dealt with professionally and resolved.

clean and safe. When I delivered a suitcase of my mother’s belongings, I was met by a most professional care worker who kept to all requisite protocols at the door. I found the notice on the door of The Spinney explaining Covid restrictions reassuring too.
Since then all my questions have been answered and I am confident of the high quality of care my mother is receiving.

was blown away by the love and care, dignity and respect shown to the resident. There was always a family atmosphere. The resident lived at the home for 7 very happy years where she thrived as much as possible which was difficult due to her degenerative illness. During the last week, she was in hospital and received 24 hour beside care from loving staff who stayed with her until she passed. We are so thankful to the manager and staff for the incredible care that was given.

to know my father is safe there.

have visited. The room he now has is particularly good: he was able to buy a chair and sofa to make it even better. He seems to like the food and is usually happy with the staff, though he has occasional periods when he is unhappy with everyone. The staff are good at coping with this. I think it would be difficult to find a home as good for him.

dressed and smart. Thanks to the manageress and others, you are superb at what you do.

and activities and a good routine is in place.
Communication between staff and me are good. They are always open to suggestions and ways in which they can enhance the individual care needs of my relative.
They have always carried satisfactorily any actions that needed addressing for the care of my relative within a short time span, they have listened and acted with understanding and care so that the maximum quality of care has been optimised for my relative's individual needs and situation.
The cleanliness of my relatives home and room is excellent as is the interaction with my relative and encouragement to enhance her well-being and health.
A good nutritional menu and foods are provided.