Whitelodge Alveley Ltd in Staffordshire | 2 Care Homes

Review of
The Grange
from Sallyanne T (Wife of Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

My husband stayed at The Grange for Respite. From start to finish the process was flawless. Emma and the team made what I thought would be a stressful process extremely pleasant. I never had to worry about him being taken care of and they kept me informed of everything from minor to significant issues

but respecting that I needed a well earned break. Caring, compassionate, homely and the care being some of the best I have seen.
I would recommend The Grange to anyone having to find care and will be my only place I would look for Respite/ permanent care.
Heartfelt thanks to everyone on the amazing work you all do

Reply from Emma Robinson, Manager at The Grange

Hi Sallyanne You are most welcome for care and help :) I look forward to showing the staff that all hard work is appreciated on your behalf as even words can mean so much in our job. Thank you Emma

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Review of
The Grange
from Simon H (Son of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

Since my mom has been at The Grange her care has been exceptional . The staff are very attentive to both my moms and our family needs . They treat her with the upmost respect.
I would highly recommend The Grange care home .

Reply from Emma Robinson, Manager at The Grange

Hi Simon Thank you very much for your wonderful review. The team will love to see these words of kindness and compliment. Thank you Emma :)

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Review of
The Grange
from Kym M (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

My mom has been at The Grange Care Home for nearly five years, and I can honestly say the staff are incredible. Nothing is ever too much trouble. She is safe, happy, and always looks completely "at home" - which is the very best I could ask for.
Recently, mom had to undergo an operation, and Emma,

the manager, actually came with us. She stayed with me throughout the whole process because she knew how worried I was. She didn't hesitate for a moment to be there for both mom and myself, and that meant the world.
The Grange team always go above and beyond, though they'll tell you this is just "normal." For us, as family members, it's so reassuring to know that each and every one of them truly cares. I couldn't ask for better.

Reply from Emma Robinson, Manager at The Grange

Hi Kym Thank you so much for your lovely words :) We are extremely grateful to have support from you and other families as it makes our very hard job that little bit easier. We will continue to support you whatever you all need. Thank you Emma

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Review of
The Grange
from Sarah Jayne M (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

My Mum was welcomed into the Grange in December 2024 as a respite care resident, due to a rapid decline in her dementia. My sister and I were exhausted and extremely worried about her health and well being. The staff at the Grange were a life line to both of us and our Mum, all staff then and now and

continue to be patient and family focused, keeping my Mum at the heart of their care. We are always consulted if the doctors suggest any change to our Mums medication and my sister and feel listened too and our opinions are always valued. My sister and I visit at any time during the day and are welcomed in by all staff. Every time we visit, staff know exactly what my mum has been up to throughout day and they care for her happiness. If you want quality care, continuity of staffing who are invested in the residents then this residential home would be a perfect choice.

Reply from Emma Robinson, Manager at The Grange

Hi Sarah Thank you for such a lovely review. We see you all as family and we hope we have reassured you and your family that we are able to offer our very best every day. Kindest ReagrdsEmma :)

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Review of
Beech Dene
from Kate B (Daughter of Resident) published on 23 April 2025 Submitted via Website • Report

Overall Experience

My dad has been in Beechdene for a few months now and hes very happy there. The staff and manager are really caring and nothing is too much trouble for them.
The cleanliness of the place is excellent.
Special mention goes to two staff members in particular who made moving in day extra special and

were wonderful with both us and my dad.
Wouldnt hesitate to recommend to others.

Reply from Heather White, Care Home Manager at Beech Dene

Thank you for this lovely review. I will pass your compliments on.

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Review of
Beech Dene
from Linda O (Daughter of Resident) published on 18 November 2024 Submitted via Website • Report

Overall Experience

I worried about my mum going in a home but to my surprise she loves it. They do activities, have parties, exercise classes. She loves the staff who are caring and friendly. Mum is allowed to be independent as well. Fantastic place.

Reply from Heather White, Care Home Manager at Beech Dene

Thank you, Linda, for this lovely review. Your mum is a pleasure to care for and makes us laugh daily!

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Review of
Beech Dene
from Denis B (Son of Resident) published on 1 March 2024 Submitted via Website • Report

Overall Experience

The carers are kind, caring and really hard working, they would do their utmost to ensure my mother was as comfy as possible, also bonding with her, so times when family could not be there, they would spend time laughing and joking, trying to keep everything upbeat, it is a difficult job as some days

she would be in pain, but as soon as the doctor had given permission for her to have stronger medication whenever she needed it, all she had to do was press the call button and she would be sorted. I know she really loved the care team as it was a huge part of our conversations when I went to see her. My mum did not have much mobility but she was happy enough to watch TV in her room and the view from her window was quite beautiful, often you would see squirrels playing. It gave the family peace of mind to know that Mum had fantastic 24-hour care, a huge thank you to everyone involved in her care.

Reply from Lynn Moss, Care Home Manager at Beech Dene

Thank you so much for your kind words, this really means a lot.
Your mum was a lovely lady and we are so grateful that you chose Beech Dene.
I will pass your comments on to everyone once again thank you.

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Review of
Beech Dene
from Pam D (Daughter of Resident) published on 9 January 2024 Submitted via Website • Report

Overall Experience

Beech Dene is a clean, bright, warm, caring home with staff that go far beyond just working there, they go out of their way to make sure all residents feel loved and cared for. Not just for residents but for their families too. The food is excellent, and the medical care is excellent. We never have

to worry about Mum being on her own and lonely ever again. Would very highly recommend.

Reply from LYNN MOSS, Care Home Manager at Beech Dene

Thank you, Pam, for this wonderful review; we are so grateful.

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Review of
Beech Dene
from Janet C (Daughter of Resident) published on 20 December 2023 Submitted via Website • Report

Overall Experience

My Mum lived in Cumbria and has Alzheimer's Disease. After a second fall and admission to her local hospital, we agreed as a family that the risk was too great for her to return home. She was very resistant to going into residential care and has been for a number of years. However, she agreed to go

into residential care for a period of assessment. Her social worker suggested it would be preferable to be admitted close to me rather than the possibility of assessment in one home and then admission nearer me later. From my first visit to Beech Dene, I was impressed by the staff who clearly understood the challenges presented by someone like Mum. Since admission the staff have been caring and tolerant of Mum's occasionally difficult behaviour, Mum has settled very well, much to the family's surprise and pleasure. She is enjoying her meals and is joining in with some of the social activities. I have been able to have lunch with her and will do it again. I cannot commend this place highly enough.

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Review of
Beech Dene
from L W (Friend of Resident) published on 6 December 2023 Submitted via Website • Report

Overall Experience

Beechdene is a very friendly and supportive care home with incredible staff who put the residents first and like to create a warm, homely feeling for the residents.
I’d highly recommend Beechdene to anyone who’s looking at care homes for loved ones.

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Review of
The Grange
from Jane R (Daughter of Resident) published on 13 July 2023 Submitted via Website • Report

Overall Experience

This is the fourth year my Mother has been cared for in The Grange. I have nothing but high praise for the staff team and management. Over the past 12 months Mum's been rapidly deteriorating with Alzheimer's desease and often presents with many challengingly behaviours which require specialist care

and support. Staff at the Grange have been exemplary in all they do to ensure she's well looked after, her medical needs being professionally handled and her emotional behaviours sensitively handled. During some difficult times when Mum's struggled with the ravages of Alzheimer's, the kindness of carers, especially those who are in the management team, has astounded me and I've been moved to tears by their determination to do the very best for her. During my weekly visits over the years the family atmosphere and caring ethos has been remarkably balanced with fun, warmth and friendship. I've only ever heard kind words and supportive encouragement for all residents. I can't thank you enough.

Reply from Emma Robinson, Registered Manager at The Grange

We can't thank you enough for the lovely comment and praise for the staff and management. It is always our pleasure to take care of not only your mum but all our lovely residents who we feel only deserve the best. We will always be here for not only Mum but you and your family.

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Review of
Beech Dene
from N S (Daughter-in-law of Resident) published on 10 July 2023 Submitted via Website • Report

Overall Experience

My mum went to Beech Dene about 9 months ago, she has settled well and always looks clean and tidy and happy. The staff are very helpful and interact with the residents. She has the hairdresser regularly and nothing seems to be much trouble.

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Review of
The Grange
from Pauline F (Wife of Resident) published on 7 July 2023 Submitted via Website • Report

Overall Experience

The Grange care home provides a happy, homely and safe environment for all of the residents, together with excellent caring staff and management.
The staff go above and beyond for any special occasion, be it a resident’s birthday, anniversary, Valentine’s Day, Mother’s Day etc and especially at Christmas.
My

husband has been a resident at The Grange for the past 8 months, and knowing that he is cared for, and cared about, in a place where he is happy, contented and safe gives me a great deal of comfort.

Reply from Emma Robinson, Registered Manager at The Grange

Hi

You know how fond we are of you and your husband, we hope to continue our wonderful relationship with you both. Thank you for your lovely comments and review we really appreciate it.

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Review of
The Grange
from Scott T (Friend of Resident) published on 7 July 2023 Submitted via Website • Report

Overall Experience

My friend's mum, a lovely lady I’m privileged to know, has been a resident at The Grange for 2 years. During this time she has received truly excellent professional care. My friend is regularly updated on any changes in her mum’s situation and staff always share anecdotes when we visit, something which

is valued and so important to those who are suddenly parted from loved ones. All the staff at The Grange should be congratulated for having created such a friendly and caring environment. They all play such a vital role in the lives of their residents but unfortunately, that is rarely acknowledged.
The Grange constantly provides its absolute best for all their residents and I give them all a heartfelt ‘thank you’ for their care and affection and their constant willingness to ‘go the extra mile’. It is so reassuring knowing the lady we love so much is in such safe and caring hands. Please know that your ongoing dedication, care and kindness are seen and appreciated by my friend and me.

Reply from Emma Robinson, Registered Manager at The Grange

Wow!

What a lovely review to read, this will be passed on to all the staff that so greatly deserve the appreciation. Thank you so much.

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Review of
The Grange
from Sam J (Grandson of Resident) published on 7 July 2023 Submitted via Website • Report

Overall Experience

Having been unhappy with the care at a local home of my nan, who suffered from both dementia and a very strong case of Parkinson's disease, we decided to try The Grange, based on their excellent local reputation.
All I can say is wow. The commitment and dedication every single member of staff has here,

to improve and ensure their resident's happiness and functionality is almost unheard of.
Within a matter of days, the difference in both mood, appearance and capability of my nan was obvious, gone were the days of sadness, and sorrow which unfortunately we'd seen due to dementia and Parkinson's, but now more so thoughts of yesteryear and big smiles daily.
I will forever remember the amazing moments we were able to share with Nan in her final months and that is in no part a coincidence that they occurred at this wonderful home. I can honestly say, ever since she began her residency, not only did she improve, but she was truly happy again.
Thank you so much to all of you.

Reply from Emma Robinson, Registered Manager at The Grange

This is truly a lovely comment and we couldn't be more grateful for this. We pride ourselves on the excellent care and continuous hard work that the staff go to. Many thanks for the kind words.

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Review of
The Grange
from Alison S (Daughter of Resident) published on 7 July 2023 Submitted via Website • Report

Overall Experience

My dad has dementia and has been a resident at The Grange for a year now. It is a lovely, caring home away from home for him. His needs are always met and the staff are very patient, personable and always professional. It is clear they all know the residents well and every time I visit I am reassured

to know that he is being loved in the way you would wish any family member to be looked after. The staff go above and beyond to make all the residents happy as well as accommodate any wishes of their family. I would not hesitate in recommending The Grange to anyone.

Reply from Emma Robinson, Registered Manager at The Grange

Thank you Alison for your lovely words, we are so proud of the care we provide and thankful for supportive relatives like yourself.

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Review of
The Grange
from Jane T (Wife of Resident) published on 7 July 2023 Submitted via Website • Report

Overall Experience

My husband, who has dementia, has been a resident at The Grange for almost a year. He settled quickly into the home, as a result of the excellent care all the staff have shown. In the past year, he has become much happier and relaxed than he was prior to coming to the Grange. The Grange offers an excellent

range of activities for the residents, the food is great, and nothing is too much trouble. We recently celebrated our golden wedding, and The Grange staff put on a really lovely party for us both and our family. The decision to find residential care for my husband was very distressing, but I am confident that this was the right decision and that The Grange is providing him with all the love and care which I was no longer able to provide. I am very grateful for the excellent care they offer.

Reply from Emma Robinson, Registered Manager at The Grange

Hi Jane
Thank you for your lovely comment, it is our absolute pleasure to provide not only your husband with support but you too. Once again congratulations on 50 years!

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Review of
Beech Dene
from Katrina G (Daughter of Resident) published on 7 July 2023 Submitted via Website • Report

Overall Experience

My mum has been a resident at Beech Dene in Leek for two years or so now. We wanted a small friendly home for her I researched many homes and in the end chose this one. Mum was diagnosed with mixed dementia and eventually, she wasn’t safe to be on her own. Right from the start she was happy and settled

the home has a lovely friendly welcoming atmosphere. We never find her alone in her room, she’s always in a lounge with other company or doing an activity. The personal care is excellent, she always looks neatly dressed and happy. The care team are excellent! They keep us well informed of anything going on and are always available to talk to.

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Review of
Beech Dene
from Dorothy G (Sister of Resident) published on 6 July 2023 Submitted via Website • Report

Overall Experience

My sister is cared for as an individual. Her privacy is respected and she is always treated with kindness. When she has needed medical support this has been provided promptly. A hairdresser attends regularly and nails are polished if required and creative activities are available. The staff provide

a happy relaxed environment and relatives are welcome.

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Review of
Beech Dene
from Stephen K (Son of Resident) published on 5 July 2023 Submitted via Website • Report

Overall Experience

My mum has been in Beech Dene since February and has settled in really well. The staff and management are professional, helpful and friendly and the residents seem happy and content.
The visiting hours are very flexible, and I'm just glad that they are looking after my mum so well.
A very big thankyou.

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Care Homes Owned by Whitelodge Alveley Ltd in Staffordshire

Whitelodge Alveley Ltd Locations in Staffordshire (2)

Whitelodge Alveley Ltd Reviews in Staffordshire (40)

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