Care Homes Owned by Whitelodge Alveley Ltd in Shropshire

perfect one. Staff at Bower Grange are incredible & we chose them based on reading reviews like this online along with visiting. From the moment my Grandad arrived he was made to feel part of the family. The staff are compassionate, caring & they go above & beyond always to make him feel at home & reassure him. The love & care they have for all residents is clear to see which is heart warming as a family member that visits to know loved ones are truly being taken care of. The food is amazing, regular snacks/drinks throughout the day, weekly entertainment, hairdresser, fun days/Arts & Crafts & always so clean. Thank you all for being so amazing always. Truly appreciate all that you do xxxx

home. Thank you all again to the manager and her team.

bunch of people caring for him.

as for the words nobody wants to hear as for goodbye

can stay in the lounge or move to an adjoining room if we want to play a board game etc.
I'm also part of a team that provides a monthly Christian service and the encouragement and care shown to all residents who attend is heartwarming.

needs are met each day. The manager, nursing staff and administrators keep me in the picture at all times and discuss problems as they arise. Many thanks Team Arden.

Even when we visit, we are offered a drink. We are then taken with Mum into a conservatory to chat. Highly recommend. Could not ask for more!

visit her outside her bedroom window, which then gradually progressed to long-awaited touch visits. During this unprecedented time, the staff were always available to discuss any concerns by phone. Mum's room is lovely - always very clean and looks out onto a lovely garden. Our visits are encouraged and Mum always appears comfortable, well-dressed and well fed. Her hair is done and often her nails are polished. She smiles and seems very happy when approached by the staff who genuinely seem to care about her wellbeing. They are also always very welcoming to us. There is regular entertainment (games, bingo and crafts) and I feel very confident that Mum is safe and well cared for.

to prevent wandering off. It is very peaceful.
I stayed here to recover from an acute illness that prevented me from walking. Two weeks of being pampered and given encouragement left me in a better place. I am now able to walk without a frame and/or stick.
They have activities here too, singing, dancing and other creative and stimulating pastimes. This nursing home is recommended by me.

to none. The home has a warm welcoming friendly atmosphere. It is spotlessly clean. Mum says the food is lovely. We would not hesitate in recommending Bower Grange to anyone looking for care for a loved one.

Thanks to the kindness, care and consideration of the wonderful staff, she soon settled in and seems to be very happy there. We would have no hesitation in recommending Bower Grange.

staff and residents became extended family. It was a lovely caring community and we were welcomed in.
As Dad deteriorated, they supported us through a very sad time, showing great respect, discretion, sensitivity and compassion, maintaining his dignity.

regarding Mum's health and care plan.

cope when she left her family home. The care and kitchen staff are just fantastic. They make my mum smile and laugh, which is something that hasn't happened in a while. She is extremely well looked after and fed. The home itself is always clean and tidy, toasty and warm, which I like.

happy to answer questions and follow up on any concerns and will phone promptly if there's any change of circumstances to report. It's lovely to see staff chatting and laughing with residents in the lounge and regular sessions of singing, games and other activities taking place.
Most importantly (to me), my mother has often said, 'it's nice here' - and after three years, she would know.

are large and always clean, Day room is bright and always has a great atmosphere,
The large conservatory on the back is a great plus point as looks out onto a large Garden which is my dads favourite place.
The carers who work there really do make Bower Grange a Bright and Happy environment for all the residents.

and special requests are catered for; my mom says she always really enjoys the food and especially the puddings.

relationship with the home during that time - they are like family. During Covid, when it was so hard not being able to see Mum, we still had video calls to keep connected - the home did everything they could to keep us connected in a very difficult situation. When Mum got really ill a few days before she passed, the staff at the home were incredible in the care of my mum and they also supported me at a very difficult time. When mum passed, there was myself and the staff that had loved and looked after mum so well. They took such wonderful care of her and the love in the room when she passed was phenomenal.I couldn't have asked for anything more. Thank you for all you do with love.

Arden Grange staff and management.

with respect and kindness when we visit also we are kept informed about all mother's health and medication, if she is unwell a doctor is asked to see her and we are informed as soon as possible. We have been very happy with mother's care and do not think there is anywhere else that she would like to be.