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Care Home Owned by Whitelodge Alveley Ltd in West Midlands

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Whitelodge Alveley Ltd in West Midlands

Only the locations & reviews in West Midlands for Whitelodge Alveley Ltd are showing below.

View the details of all 6 locations (with 99 reviews) owned by Whitelodge Alveley Ltd

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Whitelodge Alveley Ltd Locations in West Midlands (1)

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1 Care Home owned by Whitelodge Alveley Ltd in West Midlands
Norton Grange Nursing Home

10 Crabmill Lane, Coventry CV6 5HA 

8.8 8 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 29 Rooms
  • from £1,200 / week

Whitelodge Alveley Ltd Reviews in West Midlands (8)

9.0

Whitelodge Alveley Ltd has a Group Review Score of 9.0 (9.008) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Whitelodge Alveley Ltd must have a Review Score.

Overall Experience
  • 7
  • 1
  • 0
  • 0
  • 0
Date Published
  • 8
  • 4
  • 4
  • 4
  • 4
Reviewer Connection to Whitelodge Alveley Ltd
  • 5
  • 2
  • 1
Review of

Norton Grange Nursing Home

from Tracey G (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norton grange has a homely atmosphere. My dad feels very settled as if he was still at home. The staff are friendly and down to earth and always have a friendly smile and happy to assist with anything that is required to help my dad. I am made to feel very welcome when I visit and am always updated
on my dads wellbeing. The staff fully engage on all levels with my dads care whether it be conversations about his family or managing his medical conditions. The food is varied from day to day and plenty of snacks and drinks available throughout the day. The staff celebrate all occasions with the residents and this can be seen with the creative art work displayed depending on what they are celabrating.
Overall I am very satisfied with my dads care and as long as he is happy, I am happy.
Reply from marie hall, manager at Norton Grange Nursing Home
good morning Tracey,
Thank you so much for the review and scores, they are really appreciated.
i am so happy that your father is happy here, he makes our days brighter, with his cheeky smile,…read more
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Review of

Norton Grange Nursing Home

from Elizabeth M (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Dad has received over the past 18 months at Norton Grange has been consistently good. He is treated with the utmost respect and dignity as are we are when we visit.


Everyone is very welcoming and treats you as part of the Norton Grange family. I am always reassured that my Dad is receiving

good care.


The team are all really hardworking and supported by a great manager and her staff. I am grateful for all they do.

Reply from marie hall, manager at Norton Grange Nursing Home
good morning Elizabeth,
Thank you so much for the review and the scores. we appreciate all feedback and i see there are some stars missing. if you would like to pop in for a chat and put our heads…read more
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Review of

Norton Grange Nursing Home

from Gary E (Son of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are excellent very kind and caring manager is welcoming look after my mum well help her out and keep her active they really care about the residents and keep you updated verybhappy with service
Reply from marie hall, manager at Norton Grange Nursing Home
Hi Gary,
thank you so much for the review and rating.
we really appreciate it.
many thanks

Marie
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Review of

Norton Grange Nursing Home

from P J (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been here since march and I have not had any problems. The care staff are so friendly, the nurse are knowledgeable and very patient. The manager Marie has an open door policy and we can pop in any time for a chat
Reply from marie hall, manager at Norton Grange Nursing Home
good afternoon P J,
thank you so much for the review. Here at Norton, our aim is to ensure that all residents are treated as individuals with person centred care.
This is their home now and we…read more
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Review of

Norton Grange Nursing Home

from Mark W (Son of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been well taken care of since April 2019. Staff are friendly and helpful. Concerns I raise regarding my Mum's various health concerns are listened to and actioned.
Reply from Simon Badland, Proprietor at Norton Grange Nursing Home
Many thanks for taking the time to review your mum's care and the home. In regards to your scoring on food and drink, please feel free to speak to the manager and the cooks with suggestions of your…read more
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Review of

Norton Grange Nursing Home

from Heidi C (Daughter of Resident) published on 21 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find that Norton Grange Nursing Home is an excellent residence for my dad who moved in April 2023. All of the staff are extremely caring and treat my dad with dignity and respect. I visit my dad on a regular basis and nothing is too much trouble for any member of staff. I am always greeted in a positive
manner. Everywhere in the home is always clean and tidy and I feel very pleased that my dad is being looked after so well even when he can be very stubborn at times.
Reply from Simon Badland, Proprietor at Norton Grange Nursing Home
Thank you Heidi for your kind words and positive ratings.
Here at Norton, we like to encourage families to visit as often as possible, to maintain the relationships and to keep the same quality of…read more
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Review of

Norton Grange Nursing Home

from Linda S (Daughter of Resident) published on 6 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went into the care home with dementia, we knew the challenges would be extremely difficult. We were treated as a family extremely well we were offered refreshments each time, could go in and look at his room, kept in the loop about everything. I don't think I have met staff so friendly.
I as my
dad's primary carer have been really struggling as this happened very quickly after having his covid jabs, so my life has been turned upside down.
The manager was fabulous, let me talk and talk about how I was struggling and told me to come anytime at all even to just talk, they bent over backwards for my dad which I thank them for because if I am struggling I can't imagine how he feels.
This home isn't in a posh postcode but it delivers the best service from the cleaners to the manager and everyone in between our experience is second to none and for that, I thank them.
Reply from Simon Badland, Proprietor at Norton Grange Nursing Home
Hi Linda, thank you so much for the review.
It was a pleasure to have your father with us and to support you and your family through this difficult time.
Please feel free to pop in anytime for a…read more
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Review of

Norton Grange Nursing Home

from Lin K (Partner of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has only been in Norton Grange a short while but it's the best home he's been in. This is the fourth. The manager has incredible staff, there is nothing they would not do for you. The home is laid back but run effectively. It's clean and the food is lovely and plenty of it. I know my partner's
happy there and that means a lot to me to leave him in safe hands. I do hope this will be his home forever.
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Awards / Recognitions (0)

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