Care Homes Owned by MPS Care Group in Cumbria

this unfailingly. I witnessed their dedication not only to my aunt but to all residents. In her final days, they gave her round-the-clock care, treating her with the love and dignity of a close relative.. On the day of her funeral, the Rosecroft family gathered to pay respects, each placing a rose on her coffin. Carers and managers also attended the service and supported its planning. As a health professional, I deeply respect such genuine human care. Rosecroft is not just a care home, but a special place with extraordinary people. Thank you to the managers and the entire team for being my aunt's dear family.

clothes were missing or there were ones in her wardrobe that didn't belong to her. When we moved Mum to a new place, the manageress didn't even have the courtesy to come out of her office to say goodbye.

and the the food looks great. Lots of activities on offer.
We can visit anytime (meal times are protected). Mam's room is nice and warm.
Staff are down to earth and approachable and do a fantastic job.
If we have any concerns we can ring and speak to someone.
Not an easy job to care for someone with dementia, certainly takes a special kind of person.
Thanks so much for coming and going as we please and for letting us help care for Mam when we can.

is beginning to feel more safe and comfortable with most of the staff, the food, her room and the routines but has yet to decide to make use of the activities available. On the whole, I think the staff helped her in settling. Thanks.

on the sofa. She was extremely cold and extremely confused. We told the staff she had a history of really bad health related to being cold. We had to ask for a blanket. It took until two days before her sudden sad passing when they eventually got her a strange doctor visit who did not do anything. Someone at the home told the hospital my Mum had a DNR which was completely untrue. My Dad who was next of kin had to speak and convince two hospital consultants not to acknowledge what had been told to them. My Mum had numerous important clothes items lost that held extremely special memories for me and my Dad. My partner had to sort my Mum's room, it was just left. We did not have a good experience of the home at all

it on when I was visiting her.

a revamp, but we are happy with the care overall. Sorry, can't comment on activities or value for money.

may need a bit of upgrading, but that doesn't affect the care and attention that all the residents are getting. We are so pleased Dad is settled and happy. We're relieved that someone is there for him, as we tried and couldn't take care of him like they do.