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Care Homes Owned by Willover Ltd in Derbyshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Willover Ltd in Derbyshire

Only the locations & reviews in Derbyshire for Willover Ltd are showing below.

View the details of all 2 locations (with 79 reviews) owned by Willover Ltd

Willover Ltd Locations in Derbyshire (2)

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2 Care Homes owned by Willover Ltd in Derbyshire
Abbeydale

182 Duffield Road, Derby DE22 1BJ 

9.8 39 reviews
"The home has the feel of a well-run hotel, the staff are always welcoming residents, wishes are respected, while at the same time their…"   Read all 39 reviews
Location Type Care Home

Abbeydale is a high-quality care home in Derby providing care and accommodation for those needing nursing or personal care, for people that are over 65 years, and for those with dementia. Person-centred care is given to residents by a compassionate… Read more about Abbeydale

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 41 Rooms from £1,100 / week
Stanley House

155 Duffield Road, Derby DE22 1AH 

9.7 40 reviews
"The welcome when our mum arrived was exceptional. The care in every aspect of her stay has continued to be excellent. All of her needs have…"   Read all 40 reviews
Location Type Care Home

Stanley House is located about ten minutes from Derby city centre on the corner of Duffield Road and Stanley Close. It provides a high standard of nursing care and cares for 42 long and short-stay residents. The care home has two comfortably furnished… Read more about Stanley House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 42 Rooms from £1,100 / week

Willover Ltd Reviews in Derbyshire (79)

9.8

Willover Ltd has a Group Review Score of 9.8 (9.758) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Willover Ltd must have a Review Score.

Overall Experience
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  • 5
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Date Published
  • 79
  • 7
  • 15
  • 29
  • 50
Reviewer Connection to Willover Ltd
  • 8
  • 5
  • 5
  • 1
  • 1
Review of

Stanley House

from C N (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welcome when our mum arrived was exceptional. The care in every aspect of her stay has continued to be excellent. All of her needs have been catered for with kindness and expertise. We have been consulted on all the stages of her care. She is very happy with her life at the home as are we.
Reply from Katty Bailey, Senior Nurse Manager at Stanley House

Thank you for your lovley feedback. We are pleased to hear that your mum is happy and feels at home with us.

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Review of

Stanley House

from Katherine C (Daughter of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the care my Dad is receiving, all the staff are friendly and caring. he is happy in the home, likes his room and joins in some of the daily activities when possible. Bedroom - bathroom is too small, no room to turn around/sit on the toilet comfortably.
Reply from Katty Bailey, Senior Nurse Manager at Stanley House

Thank you for taking the time to leave a review. We are really pleased to hear your Dad is happy in our Care Home and enjoys interacting with the staff and the Activity team. We have a continuous programme of redecorating and updating bedrooms, so your feedback is important to us and we will share this with our maintenance team.

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Review of

Stanley House

from Annele M (Wife of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the staff very very good indeed, though often rushed off their feet. A lot of foreign staff who are paid rather low wages.
The room was not satisfactory, a bell outside, a lift on the outside, a stock room up above the room which was extremely loud at times, many times actually. This room should
not be used for a patient!
Reply from Katty Bailey, Senior Nurse Manager at Stanley House

Thank you for taking the time to give us your feedback. We have shared your praise of our staff amongst the team; working in the care sector is always a busy role and it is great for them to feel appreciated by the residents and their relatives and for their dedication, compassion and skills to be acknowledged. We are fortunate to have such a committed and hard working team, and are proud to be an equal opportunities employer which is reflected in our diverse team. We would like to state that we ensure fair pay and conditions in line with industry standards.We are sorry to hear your thoughts regarding the bedroom, that it did not meet your expectations. It is located in a generally quiet section of the home although we do appreciate that there may be some localised noise occasionally during the day because of the stock room and lift. We would like to apologise if your husband was disturbed by these external sounds.

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Review of

Stanley House

from G S (Wife of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the facilities, staff very helpful, caring and thoughtful. Food excellent and prepared on site.
Reply from Katty Bailey, Senior Nurse Manager at Stanley House

Thank you for taking time to leave us a review. It was a pleasure to look after your husband during his respite stay with us. Thank you

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Review of

Abbeydale

from Janet H (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has the feel of a well-run hotel, the staff are always welcoming residents, wishes are respected, while at the same time their care needs are met with care and consideration. They keep the family informed of all things related to the resident's care.
Reply from Karen Jenkinson, Registered Manager at Abbeydale

How lovely that you compare us to a well run hotel - such a lovely thing to say! Our team are so grateful for you taking the time to leave us this feedback. Thankyou

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Review of

Stanley House

from J V (Wife of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent approximately a month at Stanley House after 2 spells in hospital. I can't praise the home highly enough from whatever angle you are looking at it, all the categories detailed below were excellent. My husband will certainly return there if his needs warrant it.
Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for leaving a wonderful review of your husband's recent respite stay at Stanley House. We are so pleased thaT he enjoyed his time with us and all send our best wishes.

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Review of

Stanley House

from R K (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was cared for at Stanley House for just under 4 weeks at the end of his life. The care Dad received was excellent. All staff were friendly and respectful and they cared for dad with great dignity. Dad always looked beautifully looked after and he was peaceful and comfortable. At no point did
I have any concerns about Dad's care and this allowed us to sit with dad with no worries as his life ended. Stanley House was very well organised and all staff were very professional. Stanley House very much felt like a home and all the staff were friendly and welcoming. Thank you to Stanley House for looking after dad so well in the last few weeks of his life.
Reply from Karen Jenkinson, Registered Manager at Stanley House

Thankyou for your lovely words about your dad's care at Stanley House. and such nice comments abouts our staff. We are very grateful for you taking the time to leave us this review.

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Review of

Stanley House

from A R (Son of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Though our expereince with Stanley House lasted only a few days, we cannot fault the care and comfort that our loved one received in his final days. From the moment we stepped into the home, we were greeted with reassurance, guidance and a sense of real care. We were never made to feel that any question
was too big and never felt rushed to make any decisions. Instead, we were supported by a dedicated nursing team, who walked the final journey with us. Even when our loved one passed, the respect and reverence that he was shown was unmatched. We were given the space to grieve, and say goodbye and each next step was explained delicately. Stanley House, we thank you.
Reply from Karen Jenkinson, Registered Manager at Stanley House

We are really touched by your beautiful words. Thank you so much for this wonderful review of your experience of Stanley House. This means so much to us all.

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Review of

Abbeydale

from S B (Son of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very accommodating and lovely to Mum.
Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for taking the time to leave us a review. We appreciate your positive feedback.

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Review of

Abbeydale

from J J (Niece of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt only had 3 months at Abbeydale but even that short time, the staff got to know her really well. They were unfailingly compassionate and loving, always had smiles on their faces. She thoroughly enjoyed the banter she had with all of them. Nothing was ever too much trouble and we felt cared for
in the same way in the last few hours of her life. I am so glad we chose Abbeydale and I am sorry my aunt did not have longer with them.
Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you so much for taking the time to leave us such a lovely review. We really appreciate you giving us your positive feedback.

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Review of

Abbeydale

from Jessica D (Daughter of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a sudden decline in my stepmother's health, my dad joined Abbeydale for a short period of time.
During this time, the staff were so supportive of both my dad and my family, making this difficult transition easier to manage.
Every member of staff provided the highest standard of care
and emotional support and genuinely cared about helping people!
The residents there were also very supportive to each other and spoke very fondly of the care they were receiving and the staff looking after them.
Myself and my family really cannot thank and praise them enough!
Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for leaving us such a great review following your experience of Abbeydale. We really appreciate your positive comments about the care we provided during the stay with us.

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Review of

Abbeydale

from J T (Wife of Resident) published on 9 December 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband was only in Abbeydale for just over 6 weeks, following a short stay in hospital for blood transfusions. He had been suffering from Prostate Cancer since March 2020 and now required 'end of life care'. Although his brain was still active, his body was shutting down and he was unable to move
about unaided. All the team at Abbeydale tried to make him comfortable at all times. We all appreciated his large bedroom with a huge picture window overlooking trees, so at least he could see something from his chair or bed. We thought this very important as he never did leave his room to go downstairs! It was a pleasure to visit knowing this was our private space.
My husband took a turn for the worse 5 days before he died and I cannot thank the nurses and staff enough for their palliative care during this very emotional time. I would certainly recommend Abbeydale as a very comfortable and friendly care home where delicious food was served.
Reply from Karen Jenkinson, Registered Manager at Abbeydale

We really appreciate the lovely review that you have kindly taken the time to write. Such positive feedback means a lot to the team. It is great to know that we are getting end-of-life care right. Thank you.

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Review of

Stanley House

from Christine H (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the first enquiry, the manager was very welcoming and helpful, also while we were trying to sort out a different payment scheme with the council. We felt the staff seemed more interested in interacting with the residents than we'd noticed in all other care homes we'd visited. We were very happy with
the care my mother received and would recommend Stanley House to others.
Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for your lovely feedback, and for your recommendations of Stanley house to others. We really appreciate that.

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Review of

Abbeydale

from S B (Daughter of Resident) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad was a resident for only a short time but the care and attention from the friendly and cheerful staff were exemplary. Dad required emergency respite and he responded immediately to the care which gave his family quality time with him before his final illness.
Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you so much for taking the time to leave us a positive review about your experience. How lovely to hear the care and attention during your Dad's stay described as exemplary.

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Review of

Abbeydale

from Nigel S (Son of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Abbeydale provided the highest standard of care to my mother for the last three years of her life. The caring those extended to staff members in every role. Thier attitude to their residents was always encapsulated in the description "understanding, respectful, loving and caring"! Their support to me
and other family members when we came to Mum's end of life was exactly the same. We cannot praise them highly enough!
Reply from Karen Jenkinson, Registered Manager at Abbeydale

We are very grateful to have received such lovely feedback about all your experiences of Abbeydale. This will mean such a lot to the whole team. Only by hearing about people's real experiences can we know that we are doing things how they should be done! Thank you.

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Review of

Abbeydale

from Paul E (Son of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is decorated to a high spec and feels cosy.
The staff are professional and very friendly.
The food was of an excellent standard. There were plenty of activities.
The bedroom was personal and overlooked the park.
My mum was very happy there.
Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you so much for your lovely review of Abbeydale. We really appreciate you taking the time to give us this feedback.

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Review of

Abbeydale

from Ralph W (Son of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was at Abbeydale for just over a year until passing in June 2024. He was bedbound following a stroke before he arrived at Abbeydale. The carers were exemplary in their respectfulness, kindness and friendliness. The chefs provided tasty meals which Dad very much enjoyed. As a visitor, I was
always welcomed and able to visit anytime. Thank you for making Dad's last year pleasant and comfortable.
Reply from Karen Jenkinson, Registered Manager at Abbeydale

We very much appreciate the lovely feedback about your experience of Abbeydale - thank you very much. It is great to know that as a team we are delivering a good service to our residents and to visitors too.

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Review of

Stanley House

from Deborah S (Respite Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone was so kind.
Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for your 5-star review. We are very grateful to you for taking the time to leave us your feedback.

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Review of

Abbeydale

from Mary E (Wife of Resident) published on 12 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for the wonderful care that you gave my husband in his last few weeks.
All the staff were amazing, kind and compassionate.
Special thanks to the cook and another member of staff, although you were all brilliant.
Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for taking the time to leave this lovely review. We really appreciate your kind comments.

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Review of

Stanley House

from Lyn S (Daughter of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in Stanley House for only 8 months in that short time the management and staff went above and beyond to attend to all her needs, nothing was too much trouble. They were always friendly, polite, professional and respectful. They kept us informed at all stages. Also entering the home it had a
very calming atmosphere, it's rather like being in a five-star hotel. The rooms are well-decorated and cosy. There is a great activity team who organise a wide range of programmes which the residents and families can take part in and have fun together. Good choice of meals on the daily menu board. Laundry service provided, what more could you want, I would recommend Stanley House.
Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you so much for leaving us such a positive and comprehensive feedback on your experience of Stanley House. It is wonderful to be compared to a 5-star hotel!

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Awards / Recognitions (0)

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