Care Homes Owned by Zion Care Ltd in Cheshire

All the staff clearly had both competence and the right values and really cared about their residents. I am very grateful for all they did for mum and our family

My dad was only at Orchard Manor for the last 2 weeks of his life. The care, attention, dignity and compassion shown to him and my mum was outstanding! It was truly one of the best homes I have experienced, and being an ex CQC inspector, I have seen the good, the bad, and the ugly.

Orchard Manor provided excellent care for our mum. The staff were always genuinely kind, treated her with dignity and as one of the family. Mum settled quickly and was very happy there; nothing was too much trouble for the staff. They arranged regular activities and days out, including VE Day celebrations and a trip to the zoo. We were always made welcome and kept informed, including regular updates of photos for the family. We highly recommend Orchard Manor to families looking for nursing care.

Our daughter died at Orchard Manor in February this year after 21 months of continuous care. She was high dependency and met with excellent care, kindness and consideration consistently over her time there. She had been given a a prognosis from the hospital of 3 to 4 months but began to improve steadily because of the attention she received. Every member of staff plays a part in looking after residents, smiles are freely given, attention is prompt, cleanliness guaranteed, laundry is turned around at speed, food is varied and generous but above all care needs are met with kindness and understanding and nursing is attentive and assiduous. Until her illness began to overcome her my daughter was contented, if she could not be in her own home she could be at home in Orchard Manor. The home is managed efficiently but not officiously, staff have regular input and requests from residents and visitors are usually accommodated. We never regretted choosing Orchard Manor from the start.

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The Orchard Manor Care Home gave 'end of life' care to my husband who had spent 5/6 weeks in the local hospital. Whilst he was only at Orchard Manor a short time, nothing was too much trouble for the Home to make him as comfortable as possible. I'm unable to judge the 'Activities' + 'Value for Money' section due to the short time he spent there.

My Mother, and now my brother were and are very lucky to have been residents. A kind and always welcoming care home. Really feel part of a family.

Staff are welcoming to her visitors, are professional and caring towards my sister. They understand how to meet her needs and show kindness to her. Little things such as a manicure improve her wellbeing tremendously. Well done to the staff at Orchard Manor Care Home.

I thank Orchard Manor with all my heart as I don't know what I would've done without you all.

We visited every weekend and were welcomed at each visit, the staff always made time to listen. The nursing staff on the top floor of Maple building felt like part of the family and we knew that when we left Dad each week he would be in safe hands and well cared for. Sadly Dad's illness progressed and he died within 3 months of arriving. We will be forever grateful for the loving, compassionate care given to both Dad and our family by the wonderful staff at Orchard Manor. Thank you from us all.

Thank you all again.

Always happy with the service and care of my mother-in-law. Keep me updated on all events and requirements for her. Nice to see the activities and time spent with residents. Kind and happy staff. Can recommend.

As a family, we are thrilled with the care my mother is receiving from Orchard Manor. The staff and everyone involved with her care are caring and we are kept in touch at all times. Cannot thank them enough for the love and utmost professionalism, highly recommend this care home enough..

I cannot fault anything at Orchard Manor. The staff are very friendly and so caring towards all residents. It's such a lovely place. A big thank you to all the staff there for looking after me as well as my husband.

Although my mum wasn't in your care for very long, we are so glad she came to Orchard Manor Care Home. Every member of staff, from management to the floor staff are all nothing short of amazing. The way you treated us like we were family, being there to talk to, making us a brew, offering us food, you really are all on a different level and you all deserve every ounce of praise you receive. Thank you for everything you did for us, as a family, and thank you for the care you gave my mum in her last days, We will always be grateful that she got to spend her last few weeks with you.

I am satisfied with the way that my wife is being looked after because she is bedridden and cannot communicate properly. I know the staff have some difficulty but they do a very good job and they are so kind to her and also to me when I visit her. They always make me welcome when I visit.

Decor - I think the bedrooms could be made more comfortable and homely.

Generally good.

I had the pleasure of visiting Orchard Manor Care Home and was thoroughly impressed. The facilities are top-notch and well-maintained, providing a comfortable and modern environment for residents. The staff’s friendliness and attentiveness truly set this care home apart. Their dedication to making residents feel at home and cared for is remarkable, especially considering it’s a relatively new establishment. I highly recommend Orchard Manor for anyone seeking excellent care and a warm, welcoming atmosphere.

My dad was in Orchard Manor Care Home in Chester for three and a half years. The staff are all absolutely amazing, could not fault anything. He was truly loved and cared for could not have wished for a better care home for my wonderful dad. Nothing was too much trouble. My deepest thanks to all the friendly wonderful staff. I salute you all.

My mum was transferred to Orchard Manor Care Home from a hospital. She arrived in poor shape. Thanks to good nursing and kind care my mum made a miraculous recovery. I live three hours away so my visits were infrequent but each time I was welcomed regardless of day or time. The strength of this home lies in the quality of its staff from the senior nursing staff right through to the laundry persons. The staff work as a team. Despite the challenges of trying to meet the needs of a range of residents, the staff do so with kindness, respect and humour. Certain staff members stand out as going the extra mile in helping to make residents comfortable and this makes such a difference. I have just transferred Mum to a home near me. If I hadn't felt this to be necessary I would not have moved my mum away from Orchard Manor as I felt she was in safe hands there.