"My husband is a new resident and I have to say the manager has been amazing, helping us through problems with social workers etc.
The care…"
Read all 41 reviews
40 Rooms
Location Type
Care Home
Priory Park Care Home offers 24-hour nursing care for people with complex medical needs and for those living with dementia, as well as respite care. The home is just a short drive from Preston and ... Read more
"Choosing Pilling Nursing Home for my mum has been one of the best decisions our family has ever made. She has been here for ten months and…"
Read all 27 reviews
32 Rooms
Location Type
Care Home
Pilling Nursing Home provides accommodation for older people who need nursing or personal care, dementia, physical disabilities, sensory impairments, treatment of disease, disorder or injury.
The ... Read more
"Staff are always very helpful and polite and are very approachable. They also managed to get the right funding for my husband. He has…"
Read all 28 reviews
34 Rooms
Location Type
Care Home
St Alban's Nursing Home is situated in Knott End on Sea close to a regular bus route, shops and facilities and can accommodate 34 people.
The accommodation is split over two floors, with ... Read more
"Visiting my brother in law today, I witnessed kindness and a genuine love between the residents and staff. They are so knowledgeable about…"
Read all 6 reviews
55 Rooms
Location Type
Care Home
Conifers Nursing Home is registered to provide accommodation for up to 55 people who require nursing or personal care. The service supports older people with dementia nursing needs.
Accommodation ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Dad has been resident since December 2023. He is incredibly well cared for, and dare I say thriving in the environment. Two years ago he…"
Read all 5 reviews
55 Rooms
Location Type
Care Home
Nightingales Nursing Home provides accommodation for people who require extra care, nursing or personal care.
It offers diagnostic and screening procedures, provides care for physical ... Read more
Older Person CarePermanent CareRespite Care
Nursing Care
Dementia Nursing Care
Zion Care Ltd Reviews in Lancashire (107)
9.2
Zion Care Ltd has a Group Review Score of 9.2 (9.171) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Zion Care Ltd must have a Review Score.
from Alex D (Son of Resident) published on 30 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum has been at Priory Park for best part of 4 years. I have NEVER smelt urine. I use the stairs at least 2 times a week. Never had a problem AT ALL..
Amanda and her team look after my mum as if she were family. She is well fed and watered by the brilliant care staff.
There is a GP very close
by and i believe they regularly visit the patients at PP.
My mother has complex needs and is cared for tremendously well.
Would highly recommend.
If I could give 6 stars I glady would! A
Reply from Amanda Hodgson, Home Manager at Priory Park Care HomeThank you for your review Alex and for sharing your experience of our home. We are grateful to have been a small part of your Mum's journey and care. We look forward to your visits.
from C B (Friend of Resident) published on 30 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Friendly, polite, caring & approachable staff.
Taking into account the management, carers, cleaners, kitchen, laundry staff & maintenance.
The staff work as team & I think that's what makes the home so good.
The home is clean & they treat the patients like they would liked to be treated. There
is always something going on whether it's a movie afternoon or bingo etc.
We are informed of any changes, accidents or A&E visits straight away.
Reply from Amanda Hodgson, Home Manager at Priory Park Care HomeThank you for your lovely review Carole. It has been a pleasure to care for both of your parents at Priory Park. We are grateful for all of the support you continue to provide to Priory Park.
from Caroline M (Daughter of Resident) published on 23 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad has been a resident at Priory Park Care Home for almost a year now.I was surprised to see how quickly he had settled in.This was a relief to mum and I,after months of worrying and searching for the right care home to meet his needs.Its a lovely tastefully decorated home with excellent staff.All
members of staff are very welcoming and attentive to all residents and visitors.They keep me informed of any medical issues with regular updates on how he is doing.Dad really enjoys the home cooked meals they provide,as well as snacks in between meal times.Priory Park has high standards of cleanliness.Dads bedroom personalised with all his belongings,photos television,mini fridge etc.His room really is cosy and comfortable.It has a lovely outdoor space with a large patio and garden .Its great to sit out in especially when they put on entertainment,summer fairs etc.But just simply nice to get some fresh air ,have a cuppa and a chat whilst viewing the beautiful garden.Dad is content here.
Reply from Amanda Hodgson, Home Manager at Priory Park Care HomeThank you for your detailed review. It is our pleasure to support your dad. You and your family are valued members of our Priory Park Family.
from Keith Q (Husband of Resident) published on 16 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My wife has Alzheimer's and, before coming to Priory Park she was in another care home which was unable to fully meet her needs. In particular there had been difficulties with her sleep pattern and surrounding behaviour which had resulted in my wife often sleeping in a recliner or armchair in a common
area rather than in her room. Also, she often displayed aggressive and challenging behaviour, in addition to which, due to severely impaired hearing and poor eyesight, communication was often extremely difficult, affecting all aspects of her care.
Due to the skills, knowledge, understanding, patience and compassion of the staff at Priory Park, there was a marked improvement in my wife's sleeping pattern, behaviour and general well-being within a matter of months This has continued over the two years that she has been there.
My wife's willingness and/or ability to meaningfully engage in organised activities at the home is limited but her interactions with staff are generally good.
Reply from Amanda Hodgson, Home Manager at Priory Park Care HomeThank you for sharing your experience of your wife's care and support at Priory Park. Thank you for your support within our home, it is very much appreciated and valued.
from A B (Wife of Resident) published on 16 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My family and I highly recommend Priory Park Care Home. We have found management extremely well-informed, thoughtful and experienced in their care of dementia residents. Very efficient, caring, friendly and supportive with good communication when appropriate.
The staff interaction with the residents
together with all the various activities is supportive, friendly and compassionate. They all go 'the extra mile' to make residents as happy and content as possible. I know this all makes a huge difference to the quality of my husband's life.
Reply from Amanda Hodgson, Home Manager at Priory Park Care HomeThank you for your review A. We are grateful to be a part of your husband's care and support team. We truly appreciate all of the support and input you provide to our home.
from B C (Son of Resident) published on 15 April 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
Great care home, would recommend to anyone who has someone in need of dementia care. Staff always kind and helpful. Located in a nice part of Preston and with good acccess and facilities. Hope this review is helpful
Reply from Amanda Hodgson, Home Manager at Priory Park Care HomeThank you for your review, it is our pleasure to support your Mum. Thank you for recommending our home to support people living with Dementia.
from Gill W (Daughter of Resident) published on 13 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Both of my parents have been at Priory Park care home for the last two years. All of the staff are wonderful and so caring. They know each individual resident so well and are able to identify their needs and react with care and compassion. Not only do they build an excellent relationship with the residents,
they also know the family and build a great relationship with them too.
The activities that take place are designed to engage the residents and residents are encouraged to take part. It certainly puts a smile on their faces when they are baking, gardening and interacting with therapy ponies.
Amanda, the care home manager, and her amazing team are always very approachable and keep me informed of any decisions with regard to my parents care and I am eternally grateful for their support through difficult times. Unfortunately, my dad passed away recently and the dignity and care that was shown to him during his end of life was faultless and was done with such understanding and compassion.
Reply from Amanda Hodgson, Home Manager at Priory Park Care HomeThank you for your wonderful feedback. It has been our pleasure to care for and support your parents at Priory Park. You and all of your family are a huge part of our home and we are very grateful of your support and input.
from Tracey N (Daughter of Resident) published on 8 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
A truly wonderful care home where the care afforded to my parents is outstanding. The kindness and support shown to them at all times is second to none. Nothing is too much trouble and we are always welcomed with a smile, a hello and the offer of a cup of tea!
The carers are always attentive, professional
and respectful. They make what is a very difficult period in ours and my parents' lives much more bearable. Their knowledge regarding caring for the elderly and those with dementia is outstanding.
Sadly my father passed away in the last 6 weeks and without doubt the support provided to my family made a very difficult time much easier to cope with. And my father was treated with such respect as he sadly neared the end of his life.
Reply from Amanda Hodgson, Home Manager at Priory Park Care HomeThank you for this lovely review. We are very lucky to have shared such a small part in your parents' journey. Thank you for your continuous support - You are valued members of our Priory Park Family.
from Ann B (Wife of Resident) published on 8 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My husband is a new resident and I have to say the manager has been amazing, helping us through problems with social workers etc.
The care he has received from all the staff has been exemplary and having a care review was so helpful.
His room is lovely as are all the areas. Talking to other relatives
who have had relatives in residence for a lengthy period they have nothing but praise for all aspects of care.
Reply from Amanda Hodgson, Home Manager at Priory Park Care HomeThank you for a lovely review Ann. It has been our pleasure to welcome you to our home.
from Denise H (Wife of Resident) published on 26 March 2026
Submitted via Website • Report
Overall Experience1.0 out of 5
The care home always had a smell of urine stairway dirty never hoovered room smelled unhygienic we had to clean it daily staff were good but management terrible made up behaviour issues food wasn't great would not recommend it to anyone
Reply from Amanda Hodgson, Home Manager at Priory Park Care HomeThank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations, and we appreciate you bringing your concerns to our attention. As your relative has not been resident in the home for some time, there have been ongoing developments and improvements since then. Most recently, the home was inspected by the Care Quality Commission (CQC) in October 2025 and was rated Good in all areas, reflecting the quality of care, cleanliness, and management in place. We are pleased to hear your positive comments about our staff, who continue to work hard to provide compassionate, professional care for all residents.
from Maria H (Sister of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Visiting my brother in law today, I witnessed kindness and a genuine love between the residents and staff. They are so knowledgeable about the residents that they can tap into core memories with them to help reassure and settle residents. I witnessed staff dancing with a resident and another sharing
her donut,which all the staff had as a celebration, she cut it into tiny slices and shared it with all the residents that were in her room.
There is constant laughter and always something happening. One resident was giving Ballroom lessons to all the staff. He was in his element.
I always leave here with reassurance and a full heart knowing my very poorly brother in law is respected and cared for by the most incredible team.
Reply from Karen Burns, Manager at Conifers Nursing HomeThank you for your kind words, we are very grateful of you taking the time to write this review
from Richard O (Son of Resident) published on 21 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Choosing Pilling Nursing Home for my mum has been one of the best decisions our family has ever made. She has been here for ten months and recently celebrated her 98th birthday. From day one she was met with warmth, kindness, and genuine care.
Every member of the team is exceptional. Nothing is ever
too much trouble. From thoughtful snacks made up of my mum's favourites to the kindness, reassurance, and human connection, the care goes far beyond the practical.
Days are filled with caring interactions and meaningful activities, while individuality is respected - duvet days, late nights, and personal routines are accommodated. Residents are treated with dignity and compassion.
What matters most is the love and humanity shown every day. My mum is safe, known, comforted, and genuinely cared for. As a family, we have complete peace of mind knowing she is surrounded by people who truly care. Pilling is not just a nursing home - it is a caring community, and we are truly thankful.
Reply from Kirsty Miller, Registered Manager at Pilling Nursing HomeThank you so much for your kind and heartfelt review. Your words mean a great deal to our whole team! It is a privilege to care for your Mum and to know she feels safe in our care. Thank you for trusting us with your mum's care and for taking the time to share your experience. We are truly grateful for your support and confidence in PNH.
from Jennifer S (Wife of Resident) published on 26 August 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Overall experience with the home has been ok, but we have found that we aren't being informed about his medication if it has been changed or stopped. We would like to be informed in the future of any changes with medication, or care plan. We can't fault the carers that he has at present.
from V M (Daughter of Resident) published on 15 August 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Majority of the staff were lovely although attention to detail could be better if client looked uncomfortable no one came to aid. Care at the end of life very good. Listened to family members re concerns. Bedrooms are in great need of being overhauled tatty + damaged furniture. Wouldn't hesitate to
recommend to others. Staff always made us feel welcome + felt like friends in the end.
Reply from Carole Harrison, registered manager at Nightingales Nursing HomeThank you for taking the time to share your feedback. We're so pleased to hear that our team made you feel welcome and supported, and that you felt your loved one was well cared for, especially at such an important time. It means a great deal to know our staff's kindness and compassion left a positive impression.We also appreciate your comments regarding attention to detail and the condition of the bedrooms. We take all feedback seriously and use it to improve the service and environment we provide. I'm pleased to share that we have a refurbishment programme underway and are continually investing in the home to ensure it remains comfortable and well-presented for residents and their families.Thank you again for your recommendation, it's wonderful to know you would be happy to recommend us to others.Thank you
from Jane B (Daughter of Resident) published on 12 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Dad has been resident since December 2023. He is incredibly well cared for, and dare I say thriving in the environment. Two years ago he was hospitalised and had a poor prognosis. With the the care he has received in this setting he is genuinely safe, happy, stimulated and part of a lovely community.
I cannot thank the whole staff enough. The respect shown to residents shines through. Thank you so much for ensuring whatever time Dad has remaining it is in a great place
Reply from Carole Harrison, TBC at Nightingales Nursing HomeThank you very much for the review I will share this with the team
from Carol O (Daughter-in-law of Resident) published on 15 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I love this nursing home because all the staff are amazing, so friendly and caring to my mother-in-law and us. They can never do enough, always checking to see if we need anything, including food and refreshments. We leave after every visit knowing she is so well looked after, it gives us so much reassurance,
from M A (Son of Resident) published on 10 July 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My dad has been looked after very well. What I like is all the games they do with the residents. I am very happy with my Dads care. Some of the window units need replacing.
Reply from Claire Ellwood, Manager at St Alban's Nursing HomeThank you so much for your kind words the staff really do appreciate the support from everyone. Thank you for highlight the windows this will be addressed Again Many Thanks
from Kathleen F (Wife of Resident) published on 9 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Staff are always very helpful and polite and are very approachable. They also managed to get the right funding for my husband. He has dementia and needs a one to one care. I must say they are brilliant with him as he's often very agitated, sometimes aggressive and wondersome, especially at night. If
there are any problems the home will always give me a phone call so I'm always kept informed. I think the staff could interact with him a bit more but I know that depends on his mood. Overall I am very happy wtih the home and care my husband receives.
Reply from Claire Ellwood, Manager at St Alban's Nursing HomeGood Morning, Thank you so much for your kind words the staff do truly appreciate their hard work being noted. Staff show hard work love and dedication throughout.
from Bob A (Son of Resident) published on 9 July 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My elderly father has been in St Alban's Nursing Home since the end of January. The care he has received has been of a high standard. The staff are always helpful, even when working in extremely difficult situations.
Reply from Claire Ellwood, Manager at St Alban's Nursing HomeMorning Bob, thank you very much for your kind words of support it means a lot to the staff
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