Care Home Owned by Zion Care Ltd in Derbyshire

provided by the local NHS trust so the value for money assessment has not been assessed.

what they need to do to my mum and ask her permission. I can't thank them enough.

a very difficult time. I can't thank you enough for this.

wife, and the care that those two people received was absolutely amazing. I cannot recommend them enough. The staff face many difficult challenges each day and yet still smile and are helpful. Their double room was great for them. Thank you all at the Lodge!

Thank you so much.

are also seemingly changed at whim by management. It's a tedious process to gain access to visit and dangerously difficult to leave the building. I wonder if there was an incident whether the residents and visitors would be able to exit safely
The recent alteration to staff rotas, forcing the carers to split their shift with a 2-hour break while extending their work day by this 2 hours was an example of extremely poor management. Surely this is an unacceptable change of employment contract. Were staff compensated for this disruption? How did the home management anticipate this would influence staff morals and retention?
The care home management is rarely apparent or available.

as his Alzheimer's worsened.

in with a bingo game. The lovely activity staff member included us with my dad and he had a lovely time with his family. We were offered the opportunity to take him away from the game but we chose not to. This was not a problem for staff. I have written this review because I was touched by how accommodating they were.

I ever need to look for a care home this would certainly be one of my choices. Thank you to everyone, the whole team from the cooks, cleaners and all the staff. Sadly my uncle passed away peacefully on 30/04/24 but was treated with dignity and respect. You are all wonderful.

how the care home is run. Also thanks to all the carers for the work they do. They don’t get paid enough for what they do. I do hope that in good time the government will look into what it involves to be a carer and give them a higher pay to reflect the hard work they do. I wish to express my deepest appreciation to the management and staff for what they do. The work they do is very challenging. I am at ease knowing my mum is well cared for. Thank you to everyone at Elvaston Lodge Nursing Home.