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Care Home Owned by Tanglewood Care Homes in North East Lincolnshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Tanglewood Care Homes in North East Lincolnshire

Only the locations & reviews in North East Lincolnshire for Tanglewood Care Homes are showing below.

View the details of all 22 locations (with 1014 reviews) owned by Tanglewood Care Homes

Tanglewood Care Homes Locations in North East Lincolnshire (1)

 - Browse 1 Care Home owned by Tanglewood Care Homes in North East Lincolnshire
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Humberston House Care Home
Blackthorn Avenue, Grimsby DN36 4ZB 
Top 20 carehome award certificate
9.9 36 reviews
Humberston House Care Home, Grimsby, North East Lincolnshire
Top 20 carehome award certificate
"Hayley took time out to catch up with me to give me the details of the outing she took my mother in law on. My mother in law is not in a…"   Read all 36 reviews
  • from £1,300 / week
  • 72 Rooms
Location Type Care Home

Humberston Care Home is brand new 72 bedroom two-storey haven in Grimsby, Lincolnshire, offering residential, respite and dementia care. The home features spacious and bright bedrooms, each with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Tanglewood Care Homes Reviews in North East Lincolnshire (36)

9.6

Tanglewood Care Homes has a Group Review Score of 9.6 (9.566) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Tanglewood Care Homes must have a Review Score.

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Review of

Humberston House Care Home

from L W (Daughter-in-law of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hayley took time out to catch up with me to give me the details of the outing she took my mother in law on. My mother in law is not in a good state of mind and Hayley is very aware of this situation and has always been empathetic to this. Hayley went over and above to aif my mother in laws experience
on her outing however in addition to this, Hayley has always been a source of upbeat and cheer whenever approached or just passing, she is a an absolute joy to have around.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you for taking the time to share your kind feedback. We are so pleased to hear that the outing was such a positive experience and that the care, compassion and attention shown made such a difference.

Providing personalised support and taking the time to understand each resident's individual needs is at the heart of what we do, and it is wonderful to know this was reflected so positively. It is especially meaningful to hear that the communication, empathy and cheerful support offered has brought comfort and reassurance.

Your lovely comments mean a great deal to the whole team, and we are grateful for your trust and support.
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Review of

Humberston House Care Home

from Clare B (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother is a resident at HHCH, and as a relative who visits frequently, I feel she is treated with dignity and respect.


She prefers to remain in her room rather than joining activities or dining with others; however, Hayley consistently makes efforts to encourage and include her whenever possible.


The

carers are always cheerful and friendly, creating a welcoming atmosphere within the home. I have found Clare to be an excellent manager who responds promptly to any concerns raised. I am also kept well informed should my mother experience a fall or have any health issues .


The home itself is consistently clean and well maintained.

Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you for taking the time to share your thoughtful feedback about Humberston House.

We are very pleased to hear that your mother feels treated with dignity and respect, and that you find the home to be welcoming, clean and well maintained. It is especially nice to know that our team's cheerful and friendly approach makes a difference during your visits.

We will be sure to pass on your kind comments to Hayley for her continued efforts to support and encourage your mother, and to Clare for her leadership and communication. It is important to us that families feel informed and reassured, so we are glad you feel communication is strong.

Thank you again for your lovely feedback.
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Review of

Humberston House Care Home

from Grace M (Relative of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Facilities at the care home are lovely, very well accommodating to all.
Beautifully clean and very welcome atmosphere.
Came for a tea party for a family member and thoroughly enjoyed myself.
Lovely surroundings and beautiful interior
Staff are very caring and accommodating to all residents and
family members
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you for taking the time to share your kind feedback following your visit to Humberston House.

We are so pleased to hear that you enjoyed the tea party and found the home to be clean, welcoming and comfortable. It is especially nice to know you felt the atmosphere was warm and welcoming to residents and their families.

Your lovely comments about the surroundings and facilities mean a great deal to us, and we will be sure to pass your feedback on to the whole team.
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Review of

Humberston House Care Home

from M S (Friend of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Came for my wife's granny birthday. Excellent service from the staff, very friendly atmosphere and plenty of food provided for all. Room we had was excellent, plenty of space with all the required amenities
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you for taking the time to leave such a lovely review. We are delighted to hear you enjoyed celebrating such a special birthday with us at Humberston House.

It is wonderful to know our team helped create a friendly atmosphere and that you were pleased with the food, service and the room provided. We always aim to make family occasions as comfortable and memorable as possible.

We will be sure to share your kind comments with the staff.
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Review of

Humberston House Care Home

from K G (Relative of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Humberston house completley dispels the historic reputation of care homes.
Decorated to a high standard on par with exclusive hotels.
Care staff extremley attentive & actually care, house keeping staff excellent the home is clean and smells clean.
What really stood out was the dark haired activity
lady who was so happy and really uplifted the spirits of the residents.
Mangement have done a wonderful job.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you for taking the time to share such a wonderful review of Humberston House. We are delighted to hear that your experience has helped change perceptions of what a care home can be.
Your lovely comments about the high standards of our dcor, the attentiveness of our care team, and the dedication of our housekeeping staff mean a great deal to us. We pride ourselves on creating a home that is not only clean and well-presented but also warm and welcoming.
We are especially pleased to hear your feedback about our activities team member. Bringing joy, positivity and meaningful engagement to our residents is such an important part of what we do, and we will be sure to share your kind words with her.
Thank you again for your thoughtful feedback and for recognising the team's hard work.
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Review of

Humberston House Care Home

from T L (Father-in-law of Resident) published on 21 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law originally went in for respite but the care he's had such good care and now my mother in law has moved in too
They love all the entertainment and can't fault any of the staff.
It's good that the staff has meetings with the residents and listen to them
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you for taking the time to share your kind feedback about Humberston House.

We are so pleased to hear that your father-in-law's positive respite experience led to both him and your mother-in-law choosing to make Humberston House their home. It is wonderful to know they are both enjoying the activities and entertainment on offer, and that our team have made such a positive impression.

We are particularly glad you highlighted our resident meetings. Giving residents a voice and making sure they feel listened to is very important to us, and we are always looking for ways to improve their experience and wellbeing.

Thank you again for your lovely comments and for placing your trust in our team.
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Review of

Humberston House Care Home

from P G (Daughter of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Afternoon tea put on for my mums birhtday (at a cost, of course). The tea was lovely. The staff were very helpful, and my mother loved being made a fuss of. Nice balloons and decorations. Well done.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you for taking the time to leave such a lovely review.

We're so pleased to hear that you and your family enjoyed the afternoon tea arranged for your mum's birthday. It's wonderful to know that she felt special and enjoyed the celebrations, along with the balloons and decorations. Our team always enjoys helping to create memorable moments for residents and their families, so your kind words will mean a lot to them.

We're also glad you found the afternoon tea lovely and that the staff were helpful throughout. Making occasions like birthdays feel personal and enjoyable is something we truly value.

Thank you again for your feedback, and we hope to welcome you back to Humberston House for more celebrations in the future.
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Review of

Humberston House Care Home

from Peter S (Ex Family Member) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a visitor to the new home, I found it a very pleasant and cosy place. More like a hotel than a care home. Lovely spacious rooms and an ensuite to match. Food very good. As we had xmas lunch there.
Enjoy visiting residents as a cosy and warm in home, very spacious lounges and nice and light. Well
planned and very clean place.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you for taking the time to share your lovely review of Humberston House.

We're delighted to hear that you found the home pleasant, cosy and welcoming. It's wonderful to know you enjoyed the spacious rooms, bright lounges and the overall cleanliness of the home. Our team works hard to create a warm and comfortable environment for both residents and visitors, so your kind words mean a great deal.

We're especially pleased that you were able to join us for Christmas lunch and enjoyed the food. Celebrations like these are very important to us, and we love being able to share them with residents and their families and friends.

Thank you again for your feedback and for visiting Humberston House. We look forward to welcoming you back again soon.
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Review of

Humberston House Care Home

from Adrian L (Son of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first time we stepped in the door we have been blown away with how friendly, honest and genuinely caring all the staff have been, not only to my dad who is a resident but my mum who visits every day.
The level of care and patience every member of staff demonstrates each and every day
is truly outstanding, nothing is too much trouble.
The home is like a friendly boutique hotel extremely clean, spacious and looks and feels brand new.
We could not have asked for more, thank you so much to all the staff, you are all angels.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you so much for sharing such a wonderful review.

We are absolutely delighted to hear how positive your experience has been from the very first visit. Creating a warm, welcoming and supportive environment for both residents and their families is incredibly important to us, so it means a great deal to know that this has been felt by you, your dad and your mum.

Your kind comments about the care, patience and dedication shown by the team will be shared with them all. They truly do go above and beyond each day to make sure residents feel comfortable, respected and well cared for.

It's also lovely to hear your feedback about the home itself and the environment we aim to provide.

Thank you again for your very kind words and for placing your trust in us to care for your dad.
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Review of

Humberston House Care Home

from Helen M (Daughter of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot recommend Humberston House high enough. Mu mim came in for respite care for 1 month after feeling very vulnerable and poorly from the winter virus - and the home have really looked after her and helped her get back on her feet. She has loved the care, the food, the fun, and the activities.
It's been first class! A lovely place.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you so much for your kind words. It really means a lot to all of us at Humberston House to hear that your mum enjoyed her stay and felt well cared for during her time with us. Supporting her to regain her strength and confidence after being unwell was a pleasure, and we're so pleased she enjoyed the food, activities, and the company here.

Your feedback will be shared with the whole team, as it truly encourages everyone who works so hard to make Humberston House a welcoming and happy place. We wish your mum continued good health and hope to see you both again in the future.
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Review of

Humberston House Care Home

from Amy D (Granddaughter of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff i met were so incredibly kind, helpful and caring both with myself and my grandmother.
My grandmother was / is very happy visiting for respite and has nothing but positive things to say about all the staff. The staff are always full of enthusiasm and smiles all round. Absolutely brilliant
care.
Thank you so much
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you so much for your lovely review. It truly means a great deal to our whole team to hear such kind words.

We're delighted that your grandmother enjoyed her respite stay with us and that both of you felt welcomed and supported. Providing warm, compassionate care is incredibly important to us, so it's wonderful to know that the kindness, enthusiasm and smiles from the team made a positive difference to your experience.

Your feedback will be shared with the staff, who will be very happy to know their efforts are appreciated. Thank you again for taking the time to leave such thoughtful comments, and we look forward to welcoming your grandmother back to Humberston House whenever she wishes to visit.
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Review of

Humberston House Care Home

from Michael N (Son of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very friendly and patient at all times. Despite it being a demanding job, every staff member finds the time to help my dad. He has come on leaps and bounds while at Humberston House, after having a tough time with a range of issues including his mental health.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you so much for your kind review of Humberston House.

We're delighted to hear how well your dad is doing and that you've seen such positive progress during his time with us. Supporting residents through challenging periods is incredibly important to us, so your feedback means a great deal.

Your lovely comments about the team's friendliness, patience and dedication will be truly appreciated. We're very proud of the care and support they provide each day.

Thank you again for taking the time to share your experience.
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Review of

Humberston House Care Home

from C S (Son-in-law of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
You guys are wonderful your care of the residents is top class, long may it continue. The residency is a very nice place pleasant to visit and always keep in top condition. The staff are very friendly and knowledgeable.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you so much for your kind and generous review of Humberston House. We're delighted to hear that you feel our care is of a very high standard and that the home is always pleasant to visit and well maintained.

Your comments about our friendly and knowledgeable staff mean a great deal to us, and we will be sure to share your lovely feedback with the whole team. Thank you for your support and kind words, which are greatly valued by our team.
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Review of

Humberston House Care Home

from Gavin W (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad lived at Humberston House from January through December 2025, and couldn't have been happier with the care he received. Claire and her team show so much empathy for their residents and in my opinion go above and beyond to make sure that people feel comfortable, safe and respected. There are lots
of activities, the place is super well designed and light, and is kept immaculately clean. We joined my Dad for meals on a number of occasions, and I can honestly say that the food is restaurant quality. We even made use of the cinema room to watch 6 Nations rugby together, which was a real treat.
Nicky, Kelly, Danielle and the rest of the team - thank you so much for looking after Dad while he was with you.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you so much for taking the time to share such a thoughtful and detailed review. We're truly delighted to hear that your Dad was so happy during his time with us and that you felt confident and reassured by the care he received throughout the year.
It means a great deal to know that our team's empathy, dedication and commitment to treating residents with comfort, safety and respect came through in your experience. We're also pleased that you were able to enjoy meals together, make the most of our facilities, and share special moments like watching the rugby.
Your kind words about the environment, activities and food will be shared with the whole team, who will be very proud to know the difference their efforts made. Thank you again for your trust and for allowing us to support your Dad during his time with us.
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Review of

Humberston House Care Home

from André S (Son of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum recently stayed here for respite. The care she received from everyone was fantastic. The facilities are the best we have seen locally and out family were made to feel very welcome on every visit.
I would recommend anyone needing care to atleast visit here and check it out before deciding where
to use as once you look around you will be impressed by what you see.
Thank you again to everyone, you made our mums time here very memorable during what was a tough time for our family.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you for taking the time to share your kind feedback regarding your mother's recent respite stay with us.We are truly pleased to know that the care she received met your expectations and that both she and your family felt supported and welcomed during her time here. It is our priority to provide not only high-quality care, but also a compassionate and respectful environment for residents and their loved ones.Your positive remarks regarding our facilities and your recommendation to others are sincerely appreciated. We are grateful for your trust in allowing us to care for your mother.On behalf of the entire team, thank you once again for your kind words. We wish you and your family all the very best.
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Review of

Humberston House Care Home

from E A (Sister of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a wonderful experience on the occasion of my sister's birthday. Three of us visited, so we were four sisters together. We had a delicious private lunch, and the room was beautifully decorated. It was very enjoyable and we were treated as though in the best restaurant. Thank you so much.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you for your kind review. We're so pleased to hear you had a wonderful experience celebrating your sister's birthday and that you enjoyed the private lunch with your family. It was truly our pleasure to host such a special occasion, and we're honoured to have been part of it.
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Review of

Humberston House Care Home

from Monica M (Respite Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Humberston House for 2 weeks' respite care & have been treated with the utmost respect & dignity. My every need has been catered for on a personal basis. The staff go over and beyond to see that people are motivated, well looked after & fed appropriately to meet dietary needs. I think
the residents here are extremely lucky people to be in such a superb environment. I cannot fault the wonderful care I have received. Thank you.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you for your kind review of Humberston House. We are very pleased to hear that you were satisfied with your stay and that you felt treated with the dignity and respect that are fundamental to the care we provide.It is especially gratifying to know that you found the standard of care to be exemplary and that our colleagues went above and beyond in their support. Your feedback will be greatly appreciated by the entire team, as it reflects the high standards we continually strive to maintain.Thank you once again for your thoughtful comments. We sincerely hope to have the opportunity to welcome you again in the future.
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Review of

Humberston House Care Home

from Jean W (Wife of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my husband second stay in Humberston House and hopefully many more, this enable me to have much need breaks from his care.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeThank you for your kind review of Humberston House. We are pleased to support your husband's care and to provide you with the opportunity to rest and recharge. Please don't hesitate to reach out if you need any further assistance. We look forward to welcoming you again in the future.
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Review of

Humberston House Care Home

from K B (Son-in-law of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has used Humberston care home 3 times since October 2024 twice for rest bite and the final time as a resident. Every time the staff have been amazing, the care has been first class and the home itself was very clean at all times and nothing any trouble for them.
The management and
all staff are caring and excellent, my mother in law passed away in Humberston care home recently and the care and dignity she received by the management and staff was exemplary, not only for my mother in law but the immediate family surrounding her.
Humberston care home is relatively new but the set up and procedures and security it offers which is in place to protect the residents means that anyone staying will receive exemplary care and attention by all staff. I would highly recommend humberston care home to any of my friends.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care HomeFirstly, please accept our sincere condolences on the loss of your mother-in-law.We are truly heartened to hear that, during such a difficult time, you found our colleagues to be exemplary in the care they provided, both to your mother-in-law and to your family.We are deeply grateful for your kind words and your recommendation. Your comments about the compassion and attention shown by our team mean a great deal to us.Once again, thank you for taking the time to share your thoughts. Please know that our thoughts are with you and your family during this difficult time.
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Review of

Humberston House Care Home

from C S (Daughter of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father needed respite care following a hospital stay. We found the facility to be clean, friendly and welcoming, whilst remaining professional at all times.
We were welcomed as family to visit at any time. The staff were caring and considerate of my fathers situation. I would like to make a special
mention of the chef and kitchen staff, who adapted the menu to my father's needs.
Reply from Alicia Bradon, Sales Manager at Humberston House Care HomeThank you for taking the time to share your experience. We are so pleased to hear that your father felt comfortable and well cared for during his respite stay with us. Ensuring a welcoming, friendly, and professional environment is something we take great pride in, and it's wonderful to know that you felt like part of the family when visiting.A special thank you for recognising our chef and kitchen team-they will be delighted to hear that their efforts in adapting the menu made a difference for your father.
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Awards / Recognitions (1)

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