Tanglewood Care Homes in North Yorkshire | 1 Care Home

Review of
York Manor Care Home
from A M (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

My mother was one of the first few residents at York Manor when it opened and we have been delighted by the care and quality of staff from the beginning. I am especially grateful to the chef for making sure my mom has nice vegetarian meals, and has even cooked some of Mom's own recipes for her. I also

appreciate the range of activities, and how they listen to families about ways they can arrange more relevant activities, or try new things. The decor is lovely and well designed. The rooms have just enough space, but also feel cosy. Overall we are very pleased with her care, and know this is the right place for her to be.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you so much for taking the time to share such a thoughtful and detailed review. We're delighted to hear how pleased you have been with the care your mother has received at York Manor since opening, and it means a great deal to know you feel confident that this is the right place for her.

We're especially pleased that our chef's efforts to provide enjoyable vegetarian meals - including cooking some of your mother's own recipes - have been appreciated. Your kind words about our staff, the range of activities, and the way we listen and respond to families' suggestions are truly lovely and will be shared with the whole team.

It's also great to hear that you enjoy the dcor and that your mother's room feels both comfortable and cosy.

Thank you once again for your continued trust and heartfelt review.

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Review of
York Manor Care Home
from Hazel G (Daughter-in-law of Resident) published on 8 December 2025 Submitted via Postal Card • Report

Overall Experience

My mother in law has lived here for 9 months. Every single thing she required was here when she arrived.
The staff are excellent, they treat her with the utmost care and with dignity and vigilance.
The food that is served is of the highest quality. There is a vary varied amount of activities suiting

everyone who lives here.
To my husband and I, the staff are very approachable and friendly and ready to discuss any observations of my mother in law. I would entirely recommend it here!

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you so much for taking the time to share such a thoughtful and heartfelt review. We're delighted to hear that your mother-in-law has settled in well over the past nine months and that she has everything she needs to feel comfortable and supported at York Manor.
It's wonderful to know that our team's care, dignity, and attentiveness have made such a positive difference. Your kind words about our staff, food, and activity programme mean a great deal to everyone here, as we work hard to create a welcoming and stimulating environment for all our residents.
We're also very pleased that you and your husband feel able to approach us at any time, good communication with families is something we value highly.
Thank you again for your recommendation. It is truly appreciated, and we're honoured to be part of your mother-in-law's care. If there is ever anything more we can do, please don't hesitate to let us know.

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Review of
York Manor Care Home
from Alec G (Stepson of Resident) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

My visits to my stepdad have shown me what a great facility this is, a proper home from home. The staff are superb, caring but efficient too. It's an excellent home for my stepdad, I know he's content here.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you so much for sharing your lovely feedback. We're delighted to hear that your stepdad feels content at York Manor and that what you've seen during your visits reflects the high standard of care we aim to provide.

Our team will be truly encouraged by your kind words. They work hard to create a warm, welcoming, and homely environment, so it's wonderful to know this shines through in your experience.

Thank you again for taking the time to leave a review. If there's ever anything we can do to support you or your stepdad further, please just let us know.

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Review of
York Manor Care Home
from Sandra S (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum came to the home within two days, and the care and support for us all has been amazing.
Seeing mum smiling now since Dad died in March is heartwarming.
I cannot thank Joanna for helping me with settling Mum in and supporting me at such a hard time.
Carla and tina light up the room. What amazing

people they are, they go up and beyond their duties - thank you so much.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you so much for sharing such a touching review.
We are truly glad that we were able to welcome your mum so quickly and provide support. Knowing that she is smiling again is incredibly heart warming for all of us.
Your kind words about the team mean a great deal. They care deeply about the residents and families they support, and your appreciation will certainly brighten their day. Thank you again for your trust and kind feedback, it means so much to us.

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Review of
York Manor Care Home
from Gail K (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report

Overall Experience

Staff very attentive appear to be interested in assisting and aiding their patients in care.
All meals are prepared with great foresight and professional prep.
Cleanliness always good.
Overhaul care of high standard.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you so much for taking the time to share your kind feedback. We're delighted to hear that you've noticed the dedication and attentiveness of our team, as well as the quality of our meals and the cleanliness of our home. Providing a high standard of care in a comfortable and welcoming environment is always our top priority, and it's lovely to know this is reflected in your experience. Your comments mean a great deal to our team, thank you again for taking the time to review York Manor.

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Review of
York Manor Care Home
from Barbara B (Wife of Resident) published on 15 October 2025 Submitted via Website • Report

Overall Experience

My husband went in for respite for 2 weeks, and then became resident. I knew that staying at home was not really an option, but was reticent in letting go. In the early hours of one morning he had partly dressed. He fell down the last 5 stairs. I called an ambulance. My decision was made, my man now

needed more care than ever I could give him. 24/7 was too much despite all the help I had. I was distraught.
We had spoken about what to do and where to go when this Care Home was recommended by a professional,
I now don't understand what I was worrying about. The staff are all brilliant. They pay attention to everyone. My man didn't settle immediately and they checked on him, coaxed him, introduced him to other residents, fed him, I was happy to entrust him to their care. They even watch out for me and my bad moments and talk me through them. I wasn't expecting that, or the total professionalism, cleanliness, constant attention to everyone, I'm amazed, I don't know how they do it!

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you so much for taking the time to share such a heartfelt and honest review. We understand how difficult and emotional it can be to make the decision to transition a loved one into full-time care, especially under distressing circumstances. It means a great deal to us that you chose our home for your husband's care.We're truly touched by your kind words about our team. It's always our aim to provide not only excellent care for our residents but also reassurance and support for their families. Knowing that you felt comforted, both in the level of care your husband received and in the support shown to you during those difficult moments, really reaffirms why we do what we do.Thank you again for your trust in us. It's a privilege to care for your husband and to be here for you as well.

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Review of
York Manor Care Home
from Linda B (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

My father became a resident in August '25. The staff have not only been helpful to us as a family but have been really supportive to us all. They've listened and been genuinely caring when we're still going through this initial major change. My father has settled in well and has become less anxious

than he was previously. Every member of staff is approachable to both family members and of course my father. Thank you for easing a very difficult situation for us!

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you sincerely for your thoughtful and heartfelt review.We are truly grateful that you took the time to share your experience, and we're so pleased to hear that your father has settled in well since joining us in August. It's reassuring to know that he is feeling more at ease, and that you and your family have felt supported during what is understandably a significant and emotional transition.Our team is deeply committed to providing compassionate, person-centred care, and it means a great deal to know that this has made a positive difference to both your father and your family. We will be sure to share your kind words with all members of staff - your appreciation will mean so much to them.Thank you once again for your trust and kind feedback. Please don't hesitate to reach out if there is ever anything more we can do to support you.

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Review of
York Manor Care Home
from Debbie J (Cousin of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

My Cousin has recently moved into York Manor.
All the staff are very friendly, caring and professional.
My Cousin is extremely challenging when it comes to food but the Chefs are exceptionally good at creating a menu to encourage him to eat.
Nothing is too much trouble for the chefs and all the

kitchen staff. I am very grateful to them.
I was so apprehensive about placing my Cousin into Residential care but I could not have picked a better home for him.
He has developed such a good relationship with ALL the staff and he is very settled and content.
It is so reassuring to see.
I also feel part of the York Manor family.
The Lifestyle team do an amazing job at getting my Cousin involved in the various activities. No mean feat.
It is good for me to know that my Cousin is well cared for, safe and happy.
Thank you to all at York Manor
I would strongly recommend York Manor for your loved one.

Reply from Alicia Bradon, Sales Manager at York Manor Care HomeThank you so much for your heartfelt and thoughtful review. It means the world to us to hear how well your cousin has settled into life at York Manor, especially after the understandable apprehension you felt at the beginning of this journey.We're delighted that our team - from care to chefs, kitchen, and the Lifestyle team - has made such a positive impact. Your kind words about the chefs and their efforts to support your cousin's dietary needs are especially appreciated, and we'll be sure to share your thanks with them.Building meaningful relationships and creating a warm, supportive environment is at the heart of what we do. It's truly wonderful to know your cousin feels content and safe, and that you also feel like part of the York Manor family - because you are.Thank you again for your kind recommendation and trust in us.

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Review of
York Manor Care Home
from Hilary S (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report

Overall Experience

After a bad experience trying to settle Mum into a care home, we were concerned about how a move to York Manor Care Home would work but we needn't have worried. The staff made it so easy with their welcoming and friendly attitude. They are always on hand to offer advice and make us feel like part of

the community too. The home is clean and well designed. Mum's room is very nice and and she can access the garden whenever she likes. In Mum's own words, "It's wonderful here. The food is great, and the people that work here are very caring. It's a lovely community. I don't need to do anything if I don't want to but there's always lots of things to do if you fancy it."

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you for your kind words about York Manor. We're so pleased to hear both your and your mum's positive feedback. It's wonderful to know that our care team's warm and welcoming approach has made a difference, and that you've felt included in your mum's care journey. We're also delighted to hear that she's enjoying the food, our team, and the wider community. Your kind comments truly mean a lot, thank you again for taking the time to share them. The team will be thrilled.

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Review of
York Manor Care Home
from Sarah T (Daughter of Resident) published on 18 July 2025 Submitted via Website • Report

Overall Experience

I looked round several care homes for my mum and I and my brother knew as soon as we arrived that this was the one. Not the cheapest but not the most expensive, everything included in price, that one would expect, front of house manager is phenomenal and so kind and funny, immediately took to her.

Very easy process getting mum into the home, the room I wanted for mum is the one we got, no going on dementia floor, we'll she wasn't really mobile enough, but room was homely, as mum said "beautifully decorated " she thought it was a hotel, bless her. The while place smelt lovely, everywhere clean and tidy, excellent laundry service, every member of staff really cared, from the domestic who got mum's nails done when he overheard I was going to do them to the chef who took a real pride in her work( deserved) and her residents likes and dislikes. As mum became more poorly, the care was excellent, they kept me informed of everything , the staff sat with mum when needed, showed such compassion

Reply from Alicia Bradon, Sales Manager at York Manor Care HomeThank you so much for your heartfelt and thoughtful review. It truly means the world to us that you and your brother felt York Manor was the right home for your mum from the moment you arrived.We're so pleased to hear that the process of moving your mum in was smooth and that the room you hoped for was made available. It's lovely to know she found it beautifully decorated and even thought it felt like a hotel - that really brought a smile to our faces.Your kind words about our Front of House Manager and the whole team are deeply appreciated. We are especially proud that every member of our team - from domestic to kitchen to care - made a genuine impact on your mum's comfort and wellbeing. Stories like the domestic staff helping with her nails and our chef's attention to her personal tastes highlight the compassion and dedication we strive for every day.As your mum's needs changed, we're grateful we could be there to support both her and your family.

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Review of
York Manor Care Home
from Kate D (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

Very impressed with the whole package. They really cant do enough for my mum. The facilities are lovely and clean and the staff are very friendly and look after mum with care and attention. Although I have put satisfactory regarding value for money this is my opinion of all care homes and in no way

reflects on York Manor Care Home in particular.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you so much for your kind words. We're truly delighted to hear that you're impressed with our home and that our team is looking after your mother with such care and attention, that really is at the heart of everything we do.We're also pleased to know you find the facilities clean and welcoming. Your feedback means a great deal to us, and we'll be sure to share your lovely comments with the whole team.Thank you again for taking the time to share your thoughts.

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Review of
York Manor Care Home
from Michael C (Respite Resident) published on 13 June 2025 Submitted via Postal Card • Report

Overall Experience

I was there for a month of respite care after major spinal surgery- it proved to be the perfect choice. A new, thoughtfully designed building and pleasant, well-equipped home. Brilliantly supportive, considerate, and swiftly responsive staff. And a superb environment in which, at first, to rest, and

then to recoup strength in ways which have made my return home easy to negotiate. I am deeply grateful and would enthusiastically recommend York Manor to anyone considering a stay there.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you for your lovely words. We're so pleased to hear that York Manor was the perfect choice for your respite care and that your stay supported your strength and recovery. Your kind feedback about our dedicated team being supportive, considerate, and responsive means a great deal. We will be sure to share your comments with the team, they will be truly heartened by your appreciation.Thank you once again for taking the time to share your experience at York Manor.

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Review of
York Manor Care Home
from J J (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report

Overall Experience

The care home offers a genuinely friendly and supportive environment for both residents and their families. All staff members are warm, approachable and clearly well-trained, with strong support from management. The atmosphere is always happy and welcoming, and its been a joy to see the positive impact

this has had on my mum. It truly feels like a home from home.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you for your kind words about York Manor. We are truly heartened to hear that you find our dedicated care team to be warm, approachable, and well-trained under the guidance of our management team.It is especially gratifying to know that York Manor has had such a positive impact on your mother, and that it feels like a home from home. Creating a comforting, welcoming environment is something our entire team strives to achieve each and every day.Thank you once again for your thoughtful feedback, it means a great deal to all of us at York Manor.

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Review of
York Manor Care Home
from P K (Son of Resident) published on 23 May 2025 Submitted via Postal Card • Report

Overall Experience

I have found York Manor to be a wonderful place for my mother. The staff are always helpful and friendly. My mother is always clean and tidy. They do there best to get her to socialise and she now has many friends at the home. She is settled and happy.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you for taking the time to review York Manor. We're so pleased to hear that you consider our home a wonderful place for your mother, and that she feels settled and happy here.It's heartening to know that our team has come across as friendly, supportive, and encouraging, qualities we truly strive for every day.We're especially delighted that your mother has found companionship and a sense of belonging with us. Thank you again for your kind words.

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Review of
York Manor Care Home
from J T (Son-in-law of Resident) published on 23 May 2025 Submitted via Postal Card • Report

Overall Experience

We searched York for a care home for my 101 year old mother in law, who we were unable to care for at home. We found manor the staff are delight very caring and attentive. Facilities are first class, and we have found my mother in law interacting with other residents.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you for your kind review of York Manor. It's wonderful to hear that you've found our colleagues to be both caring and attentive, your kind words will mean a great deal to them.We're also delighted to know that your mother-in-law is enjoying time with other residents, and that you consider our facilities to be first-class. Creating a welcoming and supportive environment is at the heart of everything we do, so it's truly rewarding to hear this reflected in your experience.Your feedback will be shared with the whole team, they'll be thrilled to know their efforts are appreciated.

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Review of
York Manor Care Home
from J G (Son of Resident) published on 23 May 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been at the care home for six weeks, we are really pleased with the care she is being given. The room is excellent and has been tailored to suit her needs, mum's health is monitored regularly. If there are any problems we are notified and if necessary the doctor is called or an ambulance

is arranged. The entertainments are held every day with different activities. The activities carers are excellent.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you for your kind review of York Manor. We're so pleased to hear that you're happy with the care your mother is receiving, and that her room has been thoughtfully tailored to suit her needs. Knowing that she is comfortable and well looked after means a great deal to us.We'll be sure to pass on your lovely feedback to our activities team. They work hard to create a varied and engaging programme each day, and they'll be truly heartened to know their efforts are appreciated.Thank you once again for taking the time to share your experience, your words mean a great deal to everyone here at York Manor.

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Review of
York Manor Care Home
from J C (Friend of Resident) published on 23 May 2025 Submitted via Postal Card • Report

Overall Experience

Friendly caring staff. The care home has lovely feel about it and very clean and welcoming. Cuisine however does need improving to suit residents of this age. The quality of the food at times needs to improve which is a shame as all other aspects are very good indeed.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you for taking the time to share your review of York Manor. We are very pleased to hear that you find our team to be friendly and caring, and that the home presents as clean and welcoming. This is exactly the standard we aim to uphold each and every day.We are also grateful for your comments regarding the food. Mealtimes are an important part of our residents' daily lives, and we take all feedback in this area extremely seriously. We continually seek to ensure that residents are enjoying nutritious, well-balanced meals that reflect their preferences and needs.To this end, we recently introduced a new menu, developed in consultation with our residents, our newly appointed Chef Manager, and the wider catering team. This collaborative approach helps us to ensure that our dining experience remains both enjoyable and person-centred.If you have any further concerns or would like to discuss this in more detail, please do not hesitate to get in touch with a member of the team.

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Review of
York Manor Care Home
from L W (Wife of Resident) published on 20 May 2025 Submitted via Postal Card • Report

Overall Experience

My husband is in a very good home I have peace of mind knowing he is well looked after.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you for taking the time to share your review. We are truly pleased to hear that you have peace of mind knowing your husband is well cared for with us. Providing a safe, supportive, and reassuring environment for both our residents and their families is at the heart of everything we do.Should you require any further assistance or have any questions, please do not hesitate to get in touch. We are always here to help.

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Review of
York Manor Care Home
from Geraldine C (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report

Overall Experience

Although it took my father a little time to settle, I must say York Manor Care Home exceeds all of my expectations. York Manor is second to none. The building is of a high standard extremely well maintained and very comfortable. My father is nearly 92 and has vascular dementia. He is always clean and

tidy and well cared for. He has gained 7kgs since moving in to York Manor which is outstanding.
The staff are wonderful with all the live ins. The activities they put on for the residents are truly wonderful. They are always ready to give 100%. I can not speak highly enough about all of them. As a family we had to make this hard decision and we are really blessed to have found York Manor.

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you so much for taking the time to share your lovely feedback about York Manor. We're truly happy to hear that your father is feeling at home with us and that you're pleased with the care he's receiving. Your kind words about our team's enthusiasm and the way they organise events will mean a great deal to them, we'll be sure to pass them on.We know how emotional and important the decision is to move a loved one into care, and we feel genuinely honoured that you've entrusted us with that responsibility. It means a lot to know that you feel blessed to have found us. Please don't hesitate to get in touch if there's ever anything more we can do for you or your father.

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Review of
York Manor Care Home
from J R (Son of Resident) published on 22 April 2025 Submitted via Postal Card • Report

Overall Experience

I attended a Mothering Sunday event at York Manor on 30/3/25 and it was such a lovely, joyful event. It was so nice to sit with my mother and have a "high tea" together, but also to enjoy a social event with other residents and their families. Everything was beautifully presented and the staff were

so friendly, going out of their to make sure it was a happy occasion for all. My thanks to all the staff members involved in organising the afternoon. Loved it!

Reply from Jenny Bellwood, Marketing Director at York Manor Care HomeThank you for your lovely review of York Manor and for joining us for our Mother's Day High Tea. We're so pleased to hear that both you and your mother enjoyed the day, and that our team helped make it such a warm and memorable occasion.Your kind words mean a great deal, and we'll be sure to pass them on to our colleagues.

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Tanglewood Care Homes Reviews in North Yorkshire (35)

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