Care Homes Owned by Tanglewood Care Homes in North Yorkshire

Staff are hardworking , dedicated and vey kind/understanding to the residents. Main issue at times there was lack of staff which impacted the care due to existing staff being overstretched but it has improved by the time we left the home.

York Manor is a good place to bem I was very happy with his care.

Very happy with the overall care of my dad. Rooms are very comfortable with a big ensuite. The food is extremely good and plentiful. The staff are really pleasant and caring. There are a couple of concerns, I have regarding his appearance. Occasionally he looks unkept to the point of scruffy. Dirty clothes and not clean.

My mum settled in straight away at York Manor. The staff are very caring and helpful. Her room is always clean and tidy as are all her clothes. The care home itself is ideal for a lovely visiting experience. There are numerous sitting rooms which are beautifully furnished where you can spend time as a family. Reception are very good at relaying information via email or telephone which leads to good communication.

I had no idea what to expect and I was worried, depressed, I was on an emotional rollercoaster and I had looked after my father for 11 years he lived with me. I found social services a total nightmare. However the help and support received from York Manor in particular the manager Joana was exceptional, and I am extremely grateful. Dad has settled in very quickly, staff are very professional and I now have peace of mind. Thank you.

We have had an excellent experience from initial enquiries to placing mum in York Manor Care Home. Joana was extremely helpful from the start outlining costs, care facilities, and a first tour of the home. I was anxious about mum's needs as she has dementia but needn't have worried, she settled very well and is extremely happy. Care for her is excellent.

My mother was one of the first few residents at York Manor when it opened and we have been delighted by the care and quality of staff from the beginning. I am especially grateful to the chef for making sure my mom has nice vegetarian meals, and has even cooked some of Mom's own recipes for her. I also appreciate the range of activities, and how they listen to families about ways they can arrange more relevant activities, or try new things. The decor is lovely and well designed. The rooms have just enough space, but also feel cosy. Overall we are very pleased with her care, and know this is the right place for her to be.

To my husband and I, the staff are very approachable and friendly and ready to discuss any observations of my mother in law. I would entirely recommend it here!

My visits to my stepdad have shown me what a great facility this is, a proper home from home. The staff are superb, caring but efficient too. It's an excellent home for my stepdad, I know he's content here.

Carla and tina light up the room. What amazing people they are, they go up and beyond their duties - thank you so much.

Overhaul care of high standard.

I now don't understand what I was worrying about. The staff are all brilliant. They pay attention to everyone. My man didn't settle immediately and they checked on him, coaxed him, introduced him to other residents, fed him, I was happy to entrust him to their care. They even watch out for me and my bad moments and talk me through them. I wasn't expecting that, or the total professionalism, cleanliness, constant attention to everyone, I'm amazed, I don't know how they do it!

My father became a resident in August '25. The staff have not only been helpful to us as a family but have been really supportive to us all. They've listened and been genuinely caring when we're still going through this initial major change. My father has settled in well and has become less anxious than he was previously. Every member of staff is approachable to both family members and of course my father. Thank you for easing a very difficult situation for us!

I would strongly recommend York Manor for your loved one.

After a bad experience trying to settle Mum into a care home, we were concerned about how a move to York Manor Care Home would work but we needn't have worried. The staff made it so easy with their welcoming and friendly attitude. They are always on hand to offer advice and make us feel like part of the community too. The home is clean and well designed. Mum's room is very nice and and she can access the garden whenever she likes. In Mum's own words, "It's wonderful here. The food is great, and the people that work here are very caring. It's a lovely community. I don't need to do anything if I don't want to but there's always lots of things to do if you fancy it."

I looked round several care homes for my mum and I and my brother knew as soon as we arrived that this was the one. Not the cheapest but not the most expensive, everything included in price, that one would expect, front of house manager is phenomenal and so kind and funny, immediately took to her. Very easy process getting mum into the home, the room I wanted for mum is the one we got, no going on dementia floor, we'll she wasn't really mobile enough, but room was homely, as mum said "beautifully decorated " she thought it was a hotel, bless her. The while place smelt lovely, everywhere clean and tidy, excellent laundry service, every member of staff really cared, from the domestic who got mum's nails done when he overheard I was going to do them to the chef who took a real pride in her work( deserved) and her residents likes and dislikes. As mum became more poorly, the care was excellent, they kept me informed of everything , the staff sat with mum when needed, showed such compassion

Very impressed with the whole package. They really cant do enough for my mum. The facilities are lovely and clean and the staff are very friendly and look after mum with care and attention. Although I have put satisfactory regarding value for money this is my opinion of all care homes and in no way reflects on York Manor Care Home in particular.

I was there for a month of respite care after major spinal surgery- it proved to be the perfect choice. A new, thoughtfully designed building and pleasant, well-equipped home. Brilliantly supportive, considerate, and swiftly responsive staff. And a superb environment in which, at first, to rest, and then to recoup strength in ways which have made my return home easy to negotiate. I am deeply grateful and would enthusiastically recommend York Manor to anyone considering a stay there.

The care home offers a genuinely friendly and supportive environment for both residents and their families. All staff members are warm, approachable and clearly well-trained, with strong support from management. The atmosphere is always happy and welcoming, and its been a joy to see the positive impact this has had on my mum. It truly feels like a home from home.

I have found York Manor to be a wonderful place for my mother. The staff are always helpful and friendly. My mother is always clean and tidy. They do there best to get her to socialise and she now has many friends at the home. She is settled and happy.