Care Home Owned by Tanglewood Care Homes in Worcestershire

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you so much for taking the time to leave such a lovely review. We are delighted to hear that your grandad has settled in so well at Mount Croft since joining us in May 2025. It means a great deal to know that he feels so well cared for and that our team's kindness has made a positive difference to him.
We're especially pleased that you enjoyed our Christmas Day lunch and New Year's Eve celebration, involving families in these special moments is really important to us, and it's wonderful to hear that they were such a success. Your kind words about our carers and staff will be shared with the whole team, they will be delighted to hear your feedback.
Thank you again for your support and trust in Mount Croft Care Home.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you so much for sharing your lovely feedback. We're delighted to hear that you had such a wonderful day and enjoyed the festive decorations, entertainment and delicious meal. It's great to know that the singer, festive atmosphere and everyone dressing up helped make the occasion special. Our team worked hard to create a joyful celebration, so your kind words about them going above and beyond mean a great deal to us. Thank you for celebrating with us, and we're so pleased it was a memorable way to end the year.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you so much for your lovely review of Mount Croft. We're delighted to hear that you had such a positive experience from your very first visit and that your husband has settled in well. Your kind words about the care and compassion shown to all residents mean a great deal to our team. We're also pleased that you enjoyed the New Year's meal and entertainment . Thank you again for your support and for recognising the dedication of our amazing staff.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you so much for your wonderful review of Mount Croft.

We're truly grateful for your kind words and are delighted to hear that your parents are treated with such respect and kindness by our team. It's lovely to know that you feel welcomed, enjoy the standard of our food, and find the home clean and comfortable.

Your recommendation means the world to us. Thank you again for your support, and for recognising the dedication of our staff.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you so much for taking the time to leave such a kind and thoughtful review.

We are delighted to hear that your Mother settled into Mount Croft so quickly and comfortably, and that this has brought reassurance and happiness to both of you. Knowing that residents feel at home with us is incredibly important, and your feedback means a great deal to the whole team.

Your lovely comments about our staff being helpful, friendly and professional will be shared with everyone - they will be truly appreciated. It is a privilege to care for your Mother, and we are very grateful for the trust you have placed in us.

Thank you once again for your support and kind words.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you so much for sharing such a thoughtful review. We're delighted to hear that your time at Mount Croft Care Home supported your recovery in such a positive way. Knowing that you felt encouraged, reassured and well cared for truly means a great deal to the whole team. It's wonderful to hear that you found the home clean, peaceful and welcoming. Creating a calm and comfortable environment is something we work hard to maintain. Your kind words about the carers being friendly, supportive and kind will be deeply appreciated. Thank you again for taking the time to reflect on your stay. We're so pleased that Mount Croft felt like a loving and happy place for you during your recovery

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you for your lovely review of Mount Croft. We're so pleased to hear that your friend has settled in well and that you've found our team to be consistently kind and caring. Our catering team will be especially delighted by your compliments on the food, everything is freshly prepared, so it's wonderful to know that the quality and variety have stood out to you. Thank you again for your kind words and recommendation, your feedback means a great deal to the whole team.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you for your kind words and thoughtful review of Mount Croft. We're so pleased to know that you feel peace of mind regarding your husband's care and that you consider our support to be exceptional. Providing compassionate, high-quality care is at the core of everything we do, and we're glad to have been able to support you both. Wishing you all the very best in your recovery. Your kind feedback truly means a great deal to the team and will be warmly received.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you very much for your kind review of Mount Croft. We are truly pleased to hear that our team was able to support you during what we understand can be a particularly emotional time when selecting a care home for a loved one.It brings us great joy to know that your Nan is happy, frequently smiling, and enjoying both the home and the food. Knowing that we are making a positive difference in her life is deeply rewarding and at the heart of everything we do.We sincerely appreciate your thoughtful words and will be sure to share them with the entire team, they will be truly heartened by your feedback.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you for your kind review of Mount Croft Care Home. We are so pleased to hear that your mother has settled in well and that you've noticed a positive difference in her mental health and overall wellbeing. This is at the very heart of what we strive for, and your feedback will mean a great deal to our dedicated team.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you very much for your kind review of Mount Croft. We are truly pleased to hear that your father has settled in well and that our Manager and care team were able to support you during the move. Your kind words about our team being friendly and caring are deeply appreciated. Providing compassionate, person-centred care is at the heart of what we do, and it is incredibly rewarding to know that this has been reflected in your experience.Thank you again for taking the time to share your thoughts, it means a great deal to all of us.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you very much for your kind and thoughtful review of Mount Croft Care Home. We are truly delighted to hear that you are pleased with the standard of care your mother is receiving.It means a great deal to our dedicated care team to know that their compassion and attentiveness have made a positive impression. We are equally pleased that you found the quality of our food to be of a high standard-this is something we take great care and pride in, each and every day.Once again, thank you for your kind words and continued trust. Your feedback is deeply appreciated by all of us at Mount Croft

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care HomeThank you so much for your kind review of Mount Croft Care Home. We're truly delighted to hear your positive feedback about our beautiful home and our dedicated care team. We're especially pleased that you enjoyed the high standard of our food, our catering team takes great pride in preparing meals of the highest quality, and they will be thrilled to hear your comments.Thank you once again for your thoughtful recommendation, it means a great deal to all of us.