Care Homes Owned by Tanglewood Care Homes in Nottinghamshire

Reply from Jenny Bellwood, Marketing Director at Trent BridgeThank you for taking the time to provide such a detailed and complimentary review of Trent Bridge Care Home. We are delighted to hear that the Family Christmas Meal was an enjoyable and memorable occasion for you and your family.

Your comments regarding the organisation of the event, the presentation and quality of the food, and the welcoming and inclusive atmosphere throughout the day are greatly appreciated. We are particularly pleased to hear that our team made a point of ensuring all residents, including those newer to the home, felt welcomed and part of the community.

It is very rewarding to know that your sister felt happy, secure, and able to fully enjoy the day, and that the care, kindness, and professionalism shown by our staff made such a positive impression. Your thanks will be shared with the entire team.

Thank you once again for your kind feedback and for placing your trust in Trent Bridge Care Home.

Reply from Jenny Bellwood, Marketing Director at Trent BridgeThank you so much for taking the time to share such a kind and heartfelt review.
We are truly touched to hear how happy and settled your mother is at Trent Bridge, and it means a great deal to know that she has found companionship and enjoyment through our activities and friendships. Helping our residents feel safe, engaged, and valued is at the heart of what we do.
Your lovely words about our team will be shared with the staff, who will be incredibly proud to know the positive difference they are making. Thank you for trusting us with your mother's care.

Reply from Jenny Bellwood, Marketing Director at Beeston RiseThank you so much for taking the time to share such a lovely review. We are delighted to hear that your mum has settled in well at Beeston Rise and that you're pleased with her room and the homely feel of the home.
Our team take great pride in maintaining a clean, welcoming environment and providing varied, nutritious meals, so it's wonderful to know this has made a positive difference.
We're especially glad that you've felt supported during your mum's move to us and that our communication has helped reassure you. Meeting each resident's individual needs is at the heart of what we do.
It's lovely to hear that the activities and cinema are being enjoyed too.

Thank you again for your kind recommendation. It means a great deal to the whole team.

Reply from Jenny Bellwood, Marketing Director at Trent BridgeThank you for your lovely review of Trent Bridge. It was a pleasure to host your mother's birthday celebration, and we're so pleased to hear that you all enjoyed the day. Your kind words about our care team mean a great deal to us, being warm, supportive, and delivering high-quality care is at the heart of everything we do. We're truly grateful for your thoughtful feedback. Thank you once again.

Reply from Jenny Bellwood, Marketing Director at Beeston RiseThank you for your kind review of Beeston Rise Care Home. We're delighted to hear that your sister has settled in well and has built a strong relationship with our friendly and approachable team. Creating a warm, supportive environment is at the heart of everything we do, so your words truly mean a great deal to us.Our activities team will be especially pleased to know that your sister enjoys the weekly cinema and the wide range of activities available. We're so pleased that you're happy with your choice of Beeston Rise, and we're honoured to be entrusted with your sister's care.

Reply from Jenny Bellwood, Marketing Director at Beeston RiseThank you for your recent review of Beeston Rise. We are pleased to hear that your mother had a positive experience during her first stay in a residential care setting. It is gratifying to know that you found the home to be clean and welcoming, and that you felt reassured knowing your mother was safe in our care.We regret to learn of your concerns regarding missing clothing. Please do not hesitate to contact us directly so that we may investigate the matter and address any outstanding issues.

Reply from Jenny Bellwood, Marketing Director at Beeston RiseThank you for your lovely review of Beeston Rise. We are truly pleased to hear that your parents feel settled and relaxed, and that you're happy with the personalised care provided by our dedicated team. Delivering compassionate, individualised support is at the heart of everything we do, so it means the world to know that you recognise the dignity, cheerfulness, and creativity with which our staff work each day.Thank you once again for entrusting us with the care of your parents. Your kind words will be deeply appreciated by the entire team.

Reply from Jenny Bellwood, Marketing Director at Trent BridgeThank you for your kind review of Trent Bridge. We're delighted to hear that you found our dedicated care team to be professional, compassionate, and kind, qualities that are at the very heart of everything we do. It's wonderful to know that their support contributed positively to your wife's recovery. Our catering and lifestyle teams will also be thrilled to hear your kind words about the quality of the food and entertainment. Thank you once again for your thoughtful feedback; we look forward to welcoming you back in the future.

Reply from Jenny Bellwood, Marketing Director at Trent BridgeThank you for your review of Trent Bridge Care Home. We are very pleased to hear that you find our home to be both friendly and well presented, and that our colleagues have demonstrated the warmth and professionalism we strive for.Your feedback is deeply appreciated and will be shared with the team, who will be encouraged by your kind words. Thank you once again for taking the time to share your reflections.

Reply from Jenny Bellwood, Marketing Director at Beeston RiseThank you so much for your lovely words about Beeston Rise. We're truly delighted to receive your feedback and to hear that you find our rooms and gardens both beautiful and brilliantly maintained. We're especially heartened by your comments on the quality of our meals-our catering team takes great pride in providing delicious, nutritious food, and they will be thrilled to know their efforts are appreciated. Most importantly, we're so pleased to hear that your mother has settled in well and is happy, it means the world to us. Thank you once again for your kind recommendation.

Reply from Jenny Bellwood, Marketing Director at Beeston RiseThank you for taking the time to leave a review of Beeston Rise. We're so pleased to hear that you felt the care provided at our home was excellent, and that you would be happy to recommend us, that truly means a great deal.Our colleagues will be delighted to receive your kind feedback. We also appreciate your comments regarding our fees; we strive to provide good value through our all-inclusive approach, which covers a range of additional services and extras.Thank you once again for your thoughtful recommendation of Beeston Rise.

Reply from Jenny Bellwood, Marketing Director at Trent BridgeThank you for your lovely words about Trent Bridge. We're so pleased to hear that you were happy with the care your grandmother receives, and that you felt warmly welcomed by our team, this is exactly the experience we strive to provide.Your kind feedback will mean a great deal to our whole team, who work hard to ensure our residents and their families feel engaged, included, and well cared for. We're especially glad to know that you feel informed and involved, family connection is a key part of the care we provide.Thank you once again for taking the time to share your experience. The whole team will be delighted to hear your kind words.