Care Homes Owned by Gateshead Council in Tyne & Wear

the staff were always happy to talk and listen to his stories.
He was given intensive physiotherapy support and received excellent care by all of the staff who looked after him. Everyone was very professional and nothing was too much trouble for them. He really thrived during his time there and was given excellent support and preparation for his return home.
The Social Worker attached to the home was also excellent and worked hard to provide a comprehensive discharge package for him.
All staff treated Dad with respect and enabled him to maintain his dignity. Having managed an Aged Care facility I have high expectations and I could not fault Sister Winifred Laver.

hard work , professionalism
and care.

building. Staff act very quickly to outbreaks of infection and are very efficient in communicating quickly with relatives if there is a problem. Most importantly, staff have taken the time to get to know my aunt as an individual. For example, taking time to put rollers in her hair and have tried so hard to rehabilitate her.
Most importantly, the medical care has been excellent with prompt action to use the GP services if there is any concern. In addition, the Social Services support has been amazing, she has followed up on every concern and also taken the time to get to know my aunt.
Thank you to the manager and the whole team.

able to return home. I cant thank the staff enough the manager, social work team, occupational therapists, and the true angels the care team who wrapped around her they all delivered excellent care and made her feel safe and well supported. They kept us up to date with my mams care package and the compassion they showed was second to none. we as a family will be eternally grateful for the care they showed to not only our mam but us as a family. We cant thank or appreciate them enough. They work collectively as a team always with a smile and on her final day made her feel really special. Thanks to everyone an excellent facility outstanding.
Great staff, exceptional care.

with respect and kindness. He was really happy and despite being adamant that he wanted to go back home, when it came to it didn't want to go. The food looked very nice and my dad enjoyed it. The staff were very patient/user-focused and helped me a lot especially when providing information regarding concerns I had, which supported a better care plan for my dad. I could not fault this centre, and the staff made my dad's day when they made the effort to say goodbye to him. It was also very secure and there were lots going on over remembrance weekend which I thought was a wonderful idea, especially for older people. Five stars, no complaints at all.

everyone for your professionalism and kindness.

and we are lucky to have found it.

to help you as much as they possibly can - all in all, the place is run very professionally by genuinely nice and caring staff - I would recommend this place to anyone.

to my father and me and play a large part in helping him maintain his independence.

without the help and support of the fantastic staff at Blaydon - always cheerful and ready to help and listen to our problems.