Care Homes Owned by accomplish in Worcestershire

caring and proactive and a healthy, relaxed atmosphere is evident.
My son has a close relationship with his family who live nearby. The management are open and willing to work with our family to enable my son to have a good quality of life. We all feel we can approach the management and staff to make suggestions and find solutions when necessary. It is early days for my son, but we are optimistic that he will be able to access more activities within and outside the home to ensure his growing confidence in doing this and have the good quality of life that he needs.

goes the extra mile and has an amazing rapport with my brother.

by putting recent photos of my son on the front. I really appreciate this as I have been unable to see my son for a year because of the pandemic. I also must commend the staff for making a special effort to make Christmas special for the residents who were unable to come home, and giving treats. Knowing that my son was enjoying these treats with the other residents has made the situation more bearable.
I also commend the staff for their efforts to prevent Covid 19 transmission in the home. So far, the home has remained Covid free, and this is down to the measures that have been put in place by management and the adherence to these by the staff. Well done all!

with a professional and enthusiastic approach to dealing with the unprecedented problems that have arisen. We could not wish for a better or safer place for our son to be.

I feel that this reflects on the quality of their training. They consistently demonstrate an enthusiasm and originality when it comes to finding appropriate and stimulating activities for him whilst, at the same time, preserving the routines which are so important to him.

and challenging behaviour. I am especially impressed by the way each service user is treated as an individual and programmes and strategies are set up to address individual needs and desires. The home is well run and relatives input is encouraged and welcomed. Where staff require further training in specific areas, this is addressed and training delivered.

the food is cooked fresh on site and the choices are varied and healthy. It always feels like a happy and safe environment. Long may it continue.

activities she could partake in now, but often she refuses, but nevertheless Staff are constantly supporting and encouraging her. Gradually with the continued standard of care and support she will embrace new activities which she is offered. I realise that her condition is very complex. I am so grateful for the progress she has made under the care of all concerned at Bethany Lodge. I would also like to thank everyone for the support given to my partner and I on our regular visits to her.