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Care Homes Owned by accomplish in Swansea

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accomplish Locations in Swansea (11)

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11 Care Homes owned by accomplish in Swansea

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Grove View
263a Birchgrove Road, Birchgrove, Swansea SA7 9NA

9 Rooms

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Mental Health Care
Cae Eithin
23 Cae Eithin, Morriston, Swansea SA6 6EZ

3 Rooms

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Learning Disability Care
  • Mental Health Care
Hazeldene
127a Clyndu Street, Morriston, Swansea SA6 7BG

6 Rooms

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Learning Disability Care
  • Mental Health Care
Cae Deri
The Old Vicarage, Sterry Road, Gowerton, Swansea SA4 3BN

14 Rooms

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
The Paddocks
41a Rhyd Y Coed, Birchgrove, Swansea SA7 9PE

5 Rooms

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Mental Health Care
Treeside
15 Lon Bryn Awel, Llansamlet, Swansea SA7 9SY

1 Rooms

  • Younger Adult Care
  • Permanent Care
  • Learning Disability Care
  • Mental Health Care
Oakhill
928 Carmarthen Road, Fforestfach, Swansea SA5 4AB

7 Rooms

  • Younger Adult Care
  • Respite Care
  • Permanent Care
Bakelyn Lodge
86 Martin Street, Morriston, Swansea SA6 7BL

4 Rooms

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Learning Disability Care
  • Mental Health Care
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Taith Cartref
Gellionen Road, Clydach, Swansea SA6 5HQ

13 Rooms

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Learning Disability Care
  • Mental Health Care

accomplish Reviews in Swansea (8)

Reviews posted for members of accomplish.

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Showing 8 reviews matching selected criteria
Review of Cae Deri from Gareth O (Resident / Service User) published on 2 September 2024 Submitted via Website
Overall Experience

I moved to Cae Deri on 18th November 2018 and left in late 2023, living there for nearly five years. I find it odd that reviews are only being requested now that I've left. Cae Deri used to ask for service users' opinions during staff supervision, but after I provided honest negative feedback, residents' opinions were no longer solicited. Now that I've left, you're asking for reviews, which feels suspicious. I felt unheard at Cae Deri and still do. There was some improvement when the new manager arrived. She decorated the house in colours I selected, which made me feel like I had a voice, unlike the previous manager. Before the new manager, I was left naked in my room, ridiculed by staff, ignored at the table, and treated with sarcasm. Many staff members befriend service users after they leave Cae Deri but avoided me. These same staff members have also avoided adding me on social media. My main concern isn't about social media, but about how poorly they treated me compared to others.

Reply from Tracy Heaven, Regional Manager at Cae Deri

Thank you for taking the time to leave a review. I am sorry to hear that you do not feel you had a positive experience at Cae Deri in the earlier years of your placement. Although I am happy to read that you felt recognised and included by the new manager currently in place, and hope that she made...  

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Review of Cae Deri from Claire L (Resident / Service User) published on 13 March 2024 Submitted via Postal Card
Overall Experience
The carers are good here.
I enjoy their company.
They all make me happy.

I felt really welcome when I moved in.

Reply from Tracy Heaven, Regional Manager at Cae Deri

Thank you very much for taking the time to submit a review. I am so glad that you were made to feel welcome and have settled in at Cae Deri so quickly. It is our pleasure to work alongside and support you in your journey with us. We look forward to continuing with this positive relationship we have built moving forward. Thank you again for your kind words.

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Review of Cae Deri from L C (Resident / Service User) published on 13 March 2024 Submitted via Postal Card
Overall Experience
I have been a service user at Car Deri Care Home for the past 3 years.

All of the staff are brilliant, caring and meet the needs of service users. I have had not complaints in 3 years and enjoy living here with the support and advice from the staff.

Reply from Tracy Heaven, Regional Manager at Cae Deri

Thank you so much for leaving us such a lovely review. It is our pleasure to work alongside and support you in your journey. We are so glad you are finding such value in working with us. We look forward to continuing to have a positive and meaningful relationship with you.

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Review of Cae Deri from Dylah R (Resident / Service User) published on 13 March 2024 Submitted via Postal Card
Overall Experience

I am happy with the care I have been receiving.

Reply from Tracy Heaven, Regional Manager at Cae Deri

Thank you for taking the time to send in a review of your experience of living at Cae Deri so far. It is wonderful to hear you are happy with the service you have received from our support workers. We look forward to continuing to work with and supporting you on your journey with us. Thank you again.

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Review of Cae Deri from David C (Resident / Service User) published on 13 March 2024 Submitted via Postal Card
Overall Experience

Staff at Cae Deri are the best and the greatest. They are honest and reliable and they also come to you if you get any problems.

Reply from Tracy Heaven, Regional Manager at Cae Deri

Thank you for taking the time to write a review regarding your experience of living at Cae Deri. We really appreciate your feedback and it is lovely to hear you have built such a positive relationship with the support workers at your residence. Thank you again, and we look forward to continuing to work alongside and support you in your journey.

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Review of Cae Deri from C B (Daughter of Resident) published on 19 May 2021 Submitted via Postal Card
Overall Experience

Due to Covid restrictions, I was unable to visit the care home prior to my mother's admission. My decision to select this care home was done by reading inspection reports online and telephone conversations with the matron. I have received regular updates on Mums condition. Mum always looks clean and well-groomed in photos on Facebook, and on the occasion, I have seen her, Mum looks happy and has gained weight, which she needed to do. Staff seem caring, and Mum appears to have settled in. Covid restrictions have been adhered to well.

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Review of Mond Court Apartments from Ann S (Grandmother of Resident) published on 14 February 2019 Submitted via Website
Overall Experience

I would like to comment on the care provided at Mond Court. My grandson is a resident at Mond and is supported by dedicated staff who never fail in their care and professional ability to cope with my grandson who can be quite demanding and has individual needs. I can always rely on staff to respond to any questions that I may have regarding his care. The facilities provided at Mond are first class and the care plan that is in place only fails when my grandson does not cooperate, although he is always encouraged to do so. I have visited several times and have always had a positive reception from whoever is on duty and another person that I have met. My grandson has a self-contained flat giving him privacy but also has the facility to socialize with other people in the home. We are very pleased with the care my grandson gets at Mond Court and thankful for all the help that is shown to us as a family.

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Review of Cae Deri from Sandi M (Independent Advocate/Deputyship) published on 30 November 2018 Submitted via Postal Card
Overall Experience
Secure property with helpful and friendly staff. Everything is well maintained and always clean and tidy.

Residents are well provided for and allowed to live as independently as their needs allow.

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Awards / Recognitions (13)

  • 29 Nov 2018Recipient: accomplish
  • 23 Nov 2018Recipient: accomplish
  • 23 Nov 2018Recipient: accomplish

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