from Barry P (Father of Resident) published on 4 May 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
My daughter spent just over 12 months at Bromyard Road, following 7 months of intensive treatment at another centre at Beckenham in Kent so this was the first stage of her recovery back into the community. From the first moment she was made to feel very welcome at Bromyard Road, and the staff were always
friendly, positive and very supportive and under their care, her mental health continued to improve to the point where she has now moved into her own Flat with a reducing level of support. At Bromyard Road, she was encouraged to be as independent as possible but help was always on hand if needed. Her own room was comfortable and she made it her “own space”. I cannot thank the staff enough, they were very professional, caring and supportive not only to my daughter but to us as parents too- they always had time for us and were very constructive in their feedback and advice. I would not hesitate to recommend this facility.
from Marjorie G (Friend of Resident) published on 7 February 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
I went to see my friend at Bromyard Road this week; she has been in this residential home since January. She came out of hospital and she loves it here; the staff are all lovely and the managers have enabled her to get further help with ongoing health concerns that have never been addressed before now.
She
does a lot of activity - card making, painting, cooking, life skills, budgeting etc. She really likes it a lot. She cooks every day, is encouraged to eat well and exercises as she feels like it.
Reply from Sophie Herring, Service Manager at 95 Bromyard Road
Thank you for your positive feedback in relation to 95 Bromyard Road, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make…read more
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