Care Home Owned by Abbeyfield Member Societies in Devon

lockdown.
My uncle always looks clean and smart, he smiles when a member of staff is nearby (he is helped when using FaceTime) and he so appreciates being made a hot drink in the night when he cannot sleep. I feel the staff do their best to ensure that their residents feel “at home” and not “in a home”.
During the pandemic, visits have been restricted to a summer house when possible and, at all times, the safety of the residents has been paramount.
I feel the overall standard of care is excellent, but I am unable to comment on many aspects because I have not been able to enter the building.

significantly, and she is always happy when I speak to her on the phone or visit her in the Summer House. She always looks well cared for, clean and tidy. Staff are always helpful, friendly, efficient and courteous.

other issues. This is a very well run home, and the group's values and policies are of a high standard.

manager who strives for excellence in everything she does. The home has some wonderful people who care for the residents, and they treat residents like their own family members.
My mother has made significant progress and this, no doubt is a reflection on the dedication of the team to ensure each resident fulfils their full potential. They demonstrate creative ways to keep residents minds and be physically active. They regularly share photos and videos. They are extremely receptive to feedback, and has a huge emphasis of the residents voice and the voice of family members.
I would highly recommend Tamar House; my mother is so happy and safe, as a family, we couldn’t ask for anymore.

have been even better. My dad is very content and happy where he is. He has a good relationship with the staff, leading to some fun and laughter, something I feel is very important.

problem or treatment.

the staff.

her time and support. I am informed of any changes in Mum’s condition, and along with her, I am involved in decisions regarding her care.
During this extremely difficult lockdown period, all the staff have been excellent, and our whole family acknowledge how well Mum is cared for by them all

kept informed of the medication changes for my aunt.

our family and keep us informed and involved in activities and events. I know Mum is safe and cared for at Tamar.

excellent and my Dad loves it there and gets on with all the staff.

elderly residents stopped and looked at us and said that is was a very nice home. After over two years we thoroughly agree and feel lucky to have found such a good home for mum.

The staff have given so much care and support to both my mother and me to ensure a smooth transition to the care home. I am very pleased with everything.

enough. We have recently moved my mother-in-law into Tamar House, which in itself reflects our confidence in their ability and consideration for all their residents. Excellent in every way.

our father to come to. Dad settled in very well and immediately put our minds at rest in knowing the right choice was made. 'Thank you to all concerned!.