Care Homes Owned by Abbeyfield Member Societies

Our Mum has been a resident for over a year. The care and attention she receives is very good. The staff are caring, treating everyone as an individual and nothing is too much trouble. They are all extremely friendly and approachable. Mum's needs are well taken care of including any medical issues and we are kept updated. Our Mum really enjoys the home, the food and all the activities that take place. Since she moved to this home she has improved as she had become quite withdrawn and muddled but now she is alert, interacting with everyone and keeps praising the staff and her surroundings. Having our Mum in this friendly, safe environment being well cared for and seeing her so happy has been such a relief to us all and gives us peace of mind that she is in the best place. Thank you to all the staff.

Recent changes to the board of trustees have resulted in much improved financial and medical input, resulting in better governance and oversight. As a private resident I am satisfied my mother is well cared for in a safe environment and I am confident if problems arise they will be addressed.

I would absolutely recommend this home to anyone who is looking for care for a loved one.

Jean always appears comfortable as she is bed bound now and it's good to know she is safe in this lovely environment

My mum has been a resident since January 2022 and continues to receive good care from the staff at Abbeyfield. Both staff and management are very approachable when we have any queries regarding mum's care. In recent years there has been a huge change of management and staff but hopefully it will settle down now and have continuity of staff that the residents know and feel safe with. I feel it is necessary to have trust in those looking after your parent/loved one.

I visited my uncle today, and all the staff could not have been friendlier. My uncle was wished a happy birthday several times by various staff members while I was there. Since moving from a previous care home, my uncle has put on weight and is so much happier.

My Dad has been a resident for almost 3 years during this time he has been settled and well cared for by the regular staff who have taken the time to get to know his needs and character. The home is small and family friendly and does not have the clinical feel some larger care homes have. The choice of food is varied and nutritious.

When visiting, the staff have been lovely and helpful. The home has a friendly and professional atmosphere. The rooms are clean, comfortable and spacious. All the equipment for moving and handling is at hand along with the PPE required. All in, I have found it a very positive experience.

My mother-in-law lived at Friars Mead for a year and a half, and we couldn't be happier with the care she received there. All the staff at the care home were so friendly and caring and always had time to talk to us. My mother-in-law positively thrived at Friars Mead, enjoying the food, the activities and the friendships she made with residents and staff. She was always well groomed and happy when we visited. The staff took her on outings as well as providing regular entertainment including arts and crafts, skittles, bingo, quizzes and many more things. The family days were a highlight providing food and entertainment for the residents and their families. Although the home is small, it has a real homely feel to it and it makes you feel like a part of a family. I would highly recommend this care home and am extremely grateful to all the staff for the care my mother-in-law received during her stay at Friars Mead.

I would absolutely recommend this care home to anyone. The ratio of staff to residents is very good. The rooms are all very nice as is the garden area. It has just 25 rooms, but this is part of what makes it a warm and friendly home to all. Highly recommended.

There is a welcoming atmosphere for family members and the staff have adapted to suit my grandmother's needs.

My mother has spent nearly six years at Friars Mead and I cannot thank the staff enough for their friendliness and concern for her welfare since her very first trial visit. Mum had severe memory loss and was very wobbly on her feet so struggled at home with her welfare and loneliness. She loved the regular meals, put on weight and became a lot less confused and muddled once someone else was looking out for her 24/7. Friars Mead is a very happy place. Always spotlessly clean and never smelling like lots of other places do. Being small everyone knows the residents by name and they all join to eat together at lunch time which Mum loved. She also loved the activities particularly singing and quizzes which she seemed to win! Mum spent her final days at Friars Mead and the staff treated both her and her family with the utmost care, compassion and respect. I think it says a lot that two of the key members of staff in Mum's final hours were also there to welcome her six years earlier.

We would thoroughly recommend the facilities and care received in what Friars Mead always called her home.

We really couldn't ask for more.

I spent quite some time looking into different care homes in Kings Langley and the neighbouring areas, and chose Friars Mead, because it felt like the most family home environment. I was delighted with the kindness and quality of care the staff gave to my mother throughout her 6 months stay with them, helping her and me to navigate the difficulties of coming to the end of her life with warmth and kindness and dignity.

We are particularly appreciative of the care given to help my mother after a recent discharge from hospital. And she said recently she is feeling much better and happy to be home.

Many of the carers go above and beyond what is required of them, encouraging the residents to take part in many organised social activities. We feel happy that my mother in law is being well looked after.

Please keep up the great work you are all doing.

I had high hopes for this care home as some reviews seemed to be OK, but I was greatly disappointed. My mum wasn't happy here, it did not feel like home to her. There were no choices given basically told ware to go and what to do. Please think twice about this home and your loved ones. I would not recommend this care home.

I had the privilege of volunteering at Abbeyfield Friars Mead Garden Day. I was warmly welcomed and took pride in supporting the care home staff, fellow volunteers, and family members to ensure the garden looked its best. Meeting the residents and hardworking staff was truly rewarding. I would like to thank the team for including me at Abbeyfield Friars Mead. I look forward to volunteering again.