Tamar House

11 Brest Road, Derriford, Plymouth PL6 5XN

Located on the outskirts of Plymouth, near the hospital, transport routes and other amenities, the home is a purpose built two storey building, fully accessible by anyone who has physical disabilities. It has wide doorways and corridors, level access throughout, automatic doors at the front and a shaft lift. All bedrooms are single and the majority have en-suite toilet facilities. A bedroom on the ground floor is for respite care or visitors who require an overnight stay. Bathing, showering and toilet facilities are available on each floor, close to bedrooms and communal rooms. There is a lounge and dining room on the ground floor, a smaller lounge on the 1st floor and a room for the use of a hairdresser. A call system is installed throughout the home. There is a large garden, accessible by all who use this service and ample parking at the front of the home.

Group: Abbeyfield Glasgow Society (Abbeyfield Member Societies)

Person in charge: Gillian Poad (Care Manager)

Local Authority / Social Services: Plymouth City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Pre-admission assessment on all potential residents. Ages 65+.

Single Rooms: 28

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £583 – £674 (These prices are only a guideline, please contact Tamar House to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Tamar House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.7 (maximum of 10) for Tamar House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Tamar House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.556 for Tamar House is calculated as follows: ( (44 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 72 Ratings = 4.556

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.179 Points relating to the number of positive Reviews for Tamar House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.6 Target = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.7 Tamar House has a Review Score of 7.7 (7.735) from 6 Reviews


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tamar House?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tamar House

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3

When my Dad was transferred to Tamar Care Home I was impressed by the cleanliness and high standard of furnishings and facilities.
The amount of activities and entertainment is excellent.
The care is first class and staff very caring and always willing to help. Call bell times are minimal.
Food is excellent and my Dad loves it there and gets on with all the staff.

How likely would you be to recommend Tamar House? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

The home is good and staff are caring. It is purpose-built which is good. In general, I think the food in the care home is boring and dated. My mother has travelled a lot and likes Mediterranean food and curries. But generally, the food is a bit "seventies". Otherwise, all is good.

How likely would you be to recommend Tamar House? Extremely Likely

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Average Rating:   4 out of 5

The staff are particularly helpful and caring. They treat the residents with dignity and are always able to deal with situations appropriately and kindly, even in the most difficult circumstances.
Relatives and friends of residents are welcome at any time. During our initial visit, one of the very elderly residents stopped and looked at us and said that is was a very nice home. After over two years we thoroughly agree and feel lucky to have found such a good home for mum.

How likely would you be to recommend Tamar House? Extremely Likely

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Average Rating:   4.3 out of 5

My mother has been here for three weeks. We chose Tamar House for her as my mother-in-law has been a resident here for over ten years and we know that the standards of care are very good indeed.
It is a difficult choice to make for ones parents and it has been such a help to have prior knowledge. The staff have given so much care and support to both my mother and me to ensure a smooth transition to the care home. I am very pleased with everything.

How likely would you be to recommend Tamar House? Extremely Likely

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Average Rating:   4.3 out of 5

My mother aged 92 has been a resident at Tamar House for 12 years, during which time, she has developed severe dementia. Throughout her time at Tamar House she has been looked after superbly. The management are excellent as are all the staff. Efficient, caring and considerate. I cannot praise then highly enough. We have recently moved my mother-in-law into Tamar House, which in itself reflects our confidence in their ability and consideration for all their residents. Excellent in every way.

How likely would you be to recommend Tamar House? Extremely Likely

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Average Rating:   4.8 out of 5

I found when I approached the staff at Tamar House that their attitude towards a prospective customer was very professional, asking all the right questions. Compared to other care homes that I enquired at, Tamar House provided me with the confidence that this establishment was the perfect place for our father to come to. Dad settled in very well and immediately put our minds at rest in knowing the right choice was made. 'Thank you to all concerned!.

How likely would you be to recommend Tamar House? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

January 2010

best care home england 2010

Recipient: Tamar House

Date: Friday 01 Jan 2010

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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