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Care Homes Owned by Jesmund Care Ltd in London

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Jesmund Care Ltd in London

Only the locations & reviews in London for Jesmund Care Ltd are showing below.

View the details of all 3 locations (with 43 reviews) owned by Jesmund Care Ltd

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Jesmund Care Ltd Locations in London (3)

 - Browse 3 Care Homes owned by Jesmund Care Ltd in London
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Grennell Lodge
69 All Saints Road, Sutton SM1 3DJ 
8.3 2 reviews
Grennell Lodge, Sutton, London
"Happy with my mum's stay here! Just a bit confused with visiting times! My mum can be very challenging at times but she has now settled in…"   Read all 2 reviews
  • from £1,250 / week
  • 24 Rooms
Location Type Care Home

Grennell Lodge is a late Victorian house on the outskirts of Sutton on the Surrey / London border. Many of the staff have been part of the Home since it‘s opening in 1983, a testament to a warm and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Jesmund Care Ltd Reviews in London (43)

9.0

Jesmund Care Ltd has a Group Review Score of 9.0 (9.004) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Jesmund Care Ltd must have a Review Score.

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Review of

Surrey Oaks Nursing Home

from C C (Daughter of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was transferred from hospital to Surrey Oaks Nursing Home in November 2025 after a significant stroke. I've visited her many times and the home is always very well staffed, calm and everyone is cheerful. The care team are so incredibly kind and professional with her, there is an amazing atmosphere
at the home. The decor is a bit dated, but I understand that the home has only been part of Jesmond for a few months, and improvements are happening rapidly, for instance, more keypads on doors for better security. The care is second to none. My mum is so happy there. Thank you Robert, Khairull and team for everything you do, as this environment is a tribute to you all.
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Review of

Surrey Oaks Nursing Home

from Ruby M (Daughter of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A delightful home for any loved one. Very caring staff, regular parties to gather everyone and homely feeling. My dad has been here for a few months unexpectedly and we have been very happy with everything!
Reply from Praveen Modha, Owner at Surrey Oaks Nursing HomeThank you very much for taking the time to share your feedback about Surrey Oaks Nursing Home.

We are delighted to hear that you feel your dad is cared for in a warm and homely environment. Providing safe, compassionate and person-centred care is at the heart of everything we do, and it is reassuring to know that this has been your experience, particularly following an unexpected admission.

Our team works hard to ensure residents are supported with dignity and respect, while also offering meaningful activities and social opportunities that promote wellbeing and community spirit. It is lovely to hear that our regular gatherings and events have contributed positively to your dad's experience.

Your feedback is greatly valued and will be shared with the team. It helps us to continually reflect, learn and improve the quality of care we provide.

Thank you again for your kind words and for placing your trust in us.

Team Surrey Oaks
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Review of

Surrey Oaks Nursing Home

from David W (Husband of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After six weeks in hospital, it was decided that 'home' was sadly not 'a place of safety', for my wife, due to my own health issues. So a Nursing Home was needed. And that Home is Surrey Oaks. My sons and I wanted a place where she would be safe, well-looked-after, and comfortable.
And we could not
be more pleased with Surrey Oaks !
It is exceptionally well-run, it is very protective of the residents, with staff who are so caring. Sad as we were that she has to be in a nursing home, but Surrey Oaks is a true revelation. Highly, highly recommended.
Reply from Praveen Modha, Owner at Surrey Oaks Nursing HomeThank you for sharing such a thoughtful review. Your feedback means a great deal to everyone at Surrey Oaks. We are honoured that you and your sons placed your trust in us during such a difficult transition. Knowing that your wife feels safe, supported, and comfortable reflects the person-centred care and high standards we work to uphold. Your recognition of the team's dedication and the home's focus on safety and dignity is truly appreciated.

We understand how emotional this change can be for families, and we're glad Surrey Oaks has brought you reassurance and confidence in her daily care. Thank you again for your kind words and for recommending us so highly. We remain committed to providing your wife with consistent, respectful, and compassionate support. Thanks again for your trust and for recommending Surrey Oaks so highly. We remain committed to supporting your wife with warmth, respect, and consistency, and to maintaining the high standards you have experienced
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Review of

Jesmund Nursing Home

from S F (Son of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well into her nineties, with severe dementia, my mother is oblivious to her whereabouts, and therefore totally reliant on the attentiveness, care, compassion & dedication of the staff - who, in my opinion, are all excellent healthcare professionals.
Jesmund is a scrupulously clean & most welcoming
home from home.
Sutton & Cheam is blessed to have a nursing home which is very hard to find fault with.
Reply from Praveen Modha, Owner at Jesmund Nursing HomeThank you for taking the time to share such a kind and thoughtful review.
We are truly grateful for your trust in our team to care for your mother. Supporting residents living with advanced dementia requires care that is safe, compassionate and person-centred, and your feedback is very reassuring for us all.
Our team works hard to provide a caring, responsive and well-led "home from home" environment, and your recognition of their dedication means a great deal. Thank you again for your support - it is a privilege to care for your mother.
Warm regards,
Team Jesmund
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Review of

Jesmund Nursing Home

from Sanjay P (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been at Jesmund Nursing home coming up to 5 years.
He has settled very well and despite his challenging behavior at times the entire Staff and care workers at Jesmund have really made us feel so comfortable in all aspects of the care provided to my Dad.


The entire team at the care home

have become like a family to me as I go few times a week to spend time with Dad and we all have a chat and just feels amazing seeing my Dad being so comfortable in his surrounding.


I would without a doubt not hesitate Jesmund care home to anyone wanting their loved ones to be taken care of with the highest standards.


Well done to all the Team and keep up this amazing standards !!!

Reply from Praveen Modha, Owner at Jesmund Nursing HomeIt has been a pleasure to see how well your dad has settled at Jesmund Nursing Home over the years. Supporting residents with more complex needs requires a consistent, person-centred approach, and I am proud of the way our team provides care that is safe, compassionate and respectful.
Your feedback about feeling welcomed during visits is especially meaningful. Working closely with families is key to delivering care that is effective, responsive, and centred on each individual. It is wonderful to hear that Jesmund feels like an extended family to you.
Knowing your dad feels secure, comfortable, and supported reassures us that we are promoting dignity, wellbeing, and quality of life for our residents. Your kind words will be shared with the team, who will be delighted to know their efforts are appreciated.

Warm regards,
from Team Jesmund
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Review of

Surrey Oaks Nursing Home

from Peter H (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was welcomed to Surrey Oaks at the beginning of September 2025. He had previously been to another care home, in order for my Mum to have some restbite back in February 25. He was meant to be there 2 weeks but really didn't settle at all. After a week my Mum and sister took him back home. My sisters
and I vowed to help Mum look after him at his house but it was apparent that we were fighting a losing battle with his deterioration with dementia. Luckily my Mums dear friend, Jill's, Mum had resided there and Jill couldn't speak highly enough of Surrey Oaks.
My, Mum, sisters and I were allowed to dress his new room prior to him viewing it. When we arrived Robert and a few staff made a real fuss of him. Praveen, the owner was also present, which was a lovely touch. Obviously, for the first few days, Dad was unsettled but got used to his new environment very soon. I genuinely wouldn't wish for him to be anywhere else now. All staff are outstanding.
Reply from Praveen Modha, Owner at Surrey Oaks Nursing HomeThank you so much for taking the time to share such a thoughtful and heartfelt review. We're truly grateful to you, your mum, and your family for trusting Surrey Oaks with your dad's care during what we know can be a very emotional and challenging time.
We're delighted to hear that being able to personalise your dad's room helped make the transition easier, and that he was made to feel so welcome by Robert, Praveen, and the wider team. Settling into a new environment can be unsettling at first, particularly for someone living with dementia, so it means a great deal to know that he adjusted well and now feels comfortable and supported.

Your kind words about our staff are very much appreciated and will be shared with the whole team-they work incredibly hard to ensure residents feel safe, valued, and at home. Thank you again for your recommendation and for allowing us to be part of your family's journey.

Warm regards,
The Surrey Oaks Team
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Review of

Surrey Oaks Nursing Home

from A C (Son of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the best care home that I have ever come across. The care and love of all the staff and management is second to none. What impressed me most is the first approach as soon as I walked in with my mother, who was seated in her wheelchair. The management and carers welcomed us with such warmth and
offered us refreshments before we even sat down to discuss the care of my dear mother. I visited many other carehomes before finding this carehome. They say that first impressions count and this was the warmest welcome we received from all at the carehome. My mother has been there for over a year now and she is so well looked after and loved by all. Seeing her this happy and comfortable, brings such joy to me and my family. The owner himself is such a simple, down to earth human being.
Putting all this in prospective, I'd recommend this carehome to anyone who is looking for good care and warmth in love and understanding by the whole team..
Reply from Praveen Modha, Owner at Surrey Oaks Nursing HomeThank you very much for your kind and thoughtful review. Your words truly mean a great deal to all of us.

We are delighted to hear that you and your mother felt welcomed and cared for from your very first visit. Creating a warm, compassionate first impression is something we value deeply, and it is wonderful to know this made a difference to you.

Knowing that your mother has been happy, comfortable, and well looked after during her time with us brings us immense joy. The happiness and wellbeing of our residents, along with the reassurance of their families, is at the heart of everything we do.

Thank you also for your generous comments about our team and management. Your appreciation will be shared with our staff, whose dedication and kindness are central to the care we provide. We are truly grateful for your trust and recommendation. It has been a privilege to care for your mother and support your family. Kind Regards-Praveen
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Review of

Grennell Lodge

from Rachel D (Daughter of Resident) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy with my mum's stay here! Just a bit confused with visiting times! My mum can be very challenging at times but she has now settled in well, staff are very nice and most are very welcoming! Just very confused with the visiting times as I personally have to support my mum and my brother.
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Review of

Grennell Lodge

from T H (Husband of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident for over 2.5 years.
I have always found the staff and managers to be 1st class and the rest of the team. I must also mention the night team for their sterling work. The home is clean and my wife has a great bedroom. I would recommend the home to anyone.
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Review of

Jesmund Nursing Home

from Deborah R (Wife of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased with the nursing home. I feel the staff are very attentive and caring. I feel the entertainment is fun and that the music is just right. The bingo is good fun and competitive. The food is varied and the Indian food is very much appreciated. We have enjoyed having the garden
to sit in during the summer and on sunny days. It feels like a big family and homely.
Reply from Praveen Modha, Owner at Jesmund Nursing HomeThank you for your kind words about our care services. We truly appreciate you taking the time to share your experience. Your mention of our staff being attentive and caring means a lot to us, as we strive to make every resident feel valued and supported. We make every effort to ensure that the resident's stay with us is enjoyable. Please don't hesitate to reach out if there's anything more we can do for you. Thank you again for your trust and for sharing your feedback.
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Review of

Surrey Oaks Nursing Home

from Dawn C (Sister of Resident) published on 15 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very worried when my darling sister was given a place at the home, but I had no need to worry about anything, the staff are all amazing, very caring gentle and kind to everyone in the home, they treat everyone with love and understanding and gentle loving care. My husband and I are so very pleased
that we chose you, thank you for everything you do for everyone in and out of the home, I'm so pleased that I chose you, you are all so caring, gentle and loving to each and everyone who lives in your home and the loving gentle kindness you all give to everyone who lives or visits your warm loving home. Thank you all so much, your wonderful and show so much love to everyone.
Our fondest love to you all.
We love you all.
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Review of

Jesmund Nursing Home

from J M (Sister of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother arrived straight from hospital in July 2024, and has never been left anywhere before and was very anxious and scared on arrival. Over the next few days, I was allowed to visit every day until he settled and within a few days he was content, and finding his feet in a completely different situation.
But with the love and understanding from staff and management, he has made a very reassuring member of the family unit.
The care is excellent and he is treated with the utmost care and attention. I am treated with the same politeness, kindness, and professionalism that are received by my own family member and other residents.
The room is always clean and tidy.
The activities are good and enjoyable by all.
Food is really nutritional and enjoyable.
I'm very fortunate that my brother has been accepted by the staff and residents and is safe and looked after with love.
Reply from Santa Marasigan, Home Manager at Jesmund Nursing HomeThank you for this feedback. We are honoured and happy to look after your loved one.
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Review of

Jesmund Nursing Home

from J K (Wife of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband receives the best possible care at Jesmund. All the staff are friendly and helpful, they have an excellent leader who always has time to listen and chat. The manager organised a great party, everyone enjoyed it.
Reply from Santa Marasigan, Home Manager at Jesmund Nursing HomeThank you very much for this feedback. We are honoured and happy to look after your brother.
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Review of

Jesmund Nursing Home

from C K (Daughter of Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been in Jesmund Nursing Home since 2022. He is content and well cared for. He enjoys his food and is kept clean. He is happy at the home. The staff have always been polite, courteous, kind, and attentive to me. I see their kindness, professionalism, caring, and patience towards him and
other residents. I feel fortunate my father is able to spend time in a place filled with love.
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Review of

Jesmund Nursing Home

from Hilary C (Daughter of Resident) published on 25 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was transferred to Jesmund Nursing Home under the fast-track palliative care pathway following a fall that resulted in a brain injury. He was treated with the utmost care and dignity by all the staff that work at Jesmund. They were infinitely patient with our constant visiting and also treated
Dad like their own family. We would highly recommend this home. Only thing I would say is that it could do with a facelift, but the care is second to none!
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Review of

Jesmund Nursing Home

from Nicky J (Daughter of Resident) published on 23 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff in Jesmund Nursing Home are wonderful - the care they showed towards our father during the last three months of his life was exemplary. We could not have found a more caring team to nurse him and they were very welcoming to us as a family as well.
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Review of

Jesmund Nursing Home

from Jan W (Daughter of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well-organised home where love, respect and care were at the top of the list of priorities. Excellent management and fabulous caring staff. Very diligent on procedures to minimise spread of infection during Covid episode. I would highly recommend this care home.
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Review of

Jesmund Nursing Home

from G M (Son of Resident) published on 26 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was at this home for almost 3.5 years. She was looked after very well by all staff. Very patient, polite and attentive.
The owner and admin staff are all professional and courteous and listen to and action family members' requests and comments.
Would recommend this for any other of my family
members needing A1-class service.
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Review of

Jesmund Nursing Home

from Derek R (Friend of Resident) published on 6 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend arrived from the hospital in a very distressed and confused state and was only mobile with a full body hoist. She was looked after with compassion and care by all the staff. I was kept informed of progress or otherwise and had full discussions with the management about the future residence
in Jesmond of my friend.
Despite the Covid restriction access to her room was readily available with all precautions, also telephone calls were transferred to her. She celebrated her birthday with a lovely cake provided by the staff and celebrated Christmas with them.
Unfortunately, her condition deteriorated such that she had to spend her last days in the hospital.
Reply from Praveen Modha, Owner at Jesmund Nursing HomeThank you for your review and comments. We feel very privileged to have looked after the resident, and comments like these provide additional motivation to all staff at Jesmund. Thanks once again.
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Review of

Surrey Oaks Nursing Home

from M G (Daughter of Resident) published on 18 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been there for the last three years in February. She loves the place and all the staff there. She mentioned that the food is tasty and made from scratch. She loves the way that the staff treat her with love and respect.
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Awards / Recognitions (0)

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