Jesmund Nursing Home

York Road, Cheam, Sutton SM2 6HL

Jesmund Nursing Home, in Sutton, is a twenty-two capacity accommodation highly-suited to the practice of dementia care, with the team of carers highly-skilled in helping with mental health-related complications.

Together with personalised care, Jesmund Nursing Home offers a homely and versatile outlook on residents lives, helping them to remain as active and independent as possible.

Owner: Jesmund Care Ltd

Person in charge: Praveen Modha (Owner/Manager)

Local Authority / Social Services: London Borough of Sutton Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 22 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Gujarati, Hindi, Polish, Tamil

Single Rooms: 22

Shared Rooms: 0

Rooms with ensuite WC: 13

Weekly Charges Guide: Personal Care Single from £750 Nursing Care Single from £850 (These prices are only a guideline, please contact Jesmund Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

From Sutton Rail Station, Bus Route 470 comes right outside the Nursing Home on York Road.

Parking:

Large Parking Space in the front. There is ample parking on York Road without any restrictions.

Latest Care Quality Commission* Report on Jesmund Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.3 (maximum of 10) for Jesmund Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Jesmund Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.639 for Jesmund Nursing Home is calculated as follows: ( (24 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.705 Points relating to the number of positive Reviews for Jesmund Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4.4 Target = 0.455

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.3 Jesmund Nursing Home has a Review Score of 8.3 (8.344) from 3 Reviews


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Jesmund Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Jesmund Nursing Home

  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Grandson of Resident/Service User
    1

The nursing home feels home from home for both relatives and residents. The staff really are wonderful and look after their charges like family. The home offers a friendly and really caring environment. They also offer activities for the residents to try and improve interest and joining in. Would recommend this home to anyone looking for a family-friendly and good care/nursing home.

How likely would you be to recommend Jesmund Nursing Home? Extremely Likely

Overall Standard

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Treated with Dignity

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Average Rating:   5 out of 5

Thank you to all the staff here who supported us for 3 years with our mum and helped us see Mum through to the end.
A big shout out for the amazing staff who even sang to Mum last night and were with us all the way and all the healthcare staff.

How likely would you be to recommend Jesmund Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   4.2 out of 5

Jesmund completed their excellent level of care for my Grandfather today, when three of their staff attended his funeral. Given the number of people who must pass through the home it is a great comfort to know staff care enough to come to see him off. Their care has always been excellent treating him with great dignity and care, making his last and difficult few years as comfortable as possible. He was always treated like a human being and not just another body passing through.

The home feels like a home more than others I've been to. It is kept very very clean. Staff always provided tea coffee and nibbles when I visited and my Granddad was also able to enjoy a beer or a whisky now and again, making his experience of living there as good as possible. Staff also were open to suggestions and help, introducing occasional light background music when my mum brought a CD in. They kept in touch with my Mum regularly and were always polite and helpful. We can't be happier that he was able to spend his last days there.

How likely would you be to recommend Jesmund Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Average Rating:   4.8 out of 5

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