What types of Care is Surrey Oaks Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Surrey Oaks Nursing Home have?

There are 13 Single Rooms and 10 Couples/Companion Rooms.

What are the Facilities & Services at Surrey Oaks Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Surrey Oaks Nursing Home to the centre of Carshalton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Surrey Oaks Nursing Home, 28 Salisbury Road, Carshalton, London SM5 3HD

Surrey Oaks Nursing Home

28 Salisbury Road, Carshalton SM5 3HD

8.7 6 Reviews

Care Provided by Surrey Oaks Nursing Home

Primary Care Categories

Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 33 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Palliative / End of Life Care
Convalescent Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Ground Floor Accommodation only
Gardens
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Self-Funded Residential Care: from £1250
Self-Funded Residential Dementia Care: from £1250
Self-Funded Nursing Care: from £1250
Self-Funded Nursing Dementia Care: from £1250
RESPITE Self-Funded Residential Care: from £1250
RESPITE Self-Funded Residential Dementia Care: from £1250
RESPITE Self-Funded Nursing Care: from £1250
RESPITE Self-Funded Nursing Dementia Care: from £1250

Fees are a baseline figure, pre assessment of care needs.

These prices are only a guideline, please contact Surrey Oaks Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Jesmund Care Ltd
Privately Owned

Person in Charge

Robert Kluz (Manager)

Local Authority / Social Services

London Borough of Sutton Council

Admission Information

Ages 65+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2010
Number of floors: 3

Room Information

Single Rooms (13)
Couples/Companion Rooms (10)

Visiting

Office hours any time 9am to 7 pm monday to Sunday

Parking

Street parking not restricted

Review from Peter H (Son of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

My Dad was welcomed to Surrey Oaks at the beginning of September 2025. He had previously been to another care home, in order for my Mum to have some restbite back in February 25. He was meant to be there 2 weeks but really didn't settle at all. After a week my Mum and sister took him back home. My sisters

and I vowed to help Mum look after him at his house but it was apparent that we were fighting a losing battle with his deterioration with dementia. Luckily my Mums dear friend, Jill's, Mum had resided there and Jill couldn't speak highly enough of Surrey Oaks.
My, Mum, sisters and I were allowed to dress his new room prior to him viewing it. When we arrived Robert and a few staff made a real fuss of him. Praveen, the owner was also present, which was a lovely touch. Obviously, for the first few days, Dad was unsettled but got used to his new environment very soon. I genuinely wouldn't wish for him to be anywhere else now. All staff are outstanding.

Reply from Praveen Modha, Owner at Surrey Oaks Nursing HomeThank you so much for taking the time to share such a thoughtful and heartfelt review. We're truly grateful to you, your mum, and your family for trusting Surrey Oaks with your dad's care during what we know can be a very emotional and challenging time.
We're delighted to hear that being able to personalise your dad's room helped make the transition easier, and that he was made to feel so welcome by Robert, Praveen, and the wider team. Settling into a new environment can be unsettling at first, particularly for someone living with dementia, so it means a great deal to know that he adjusted well and now feels comfortable and supported.

Your kind words about our staff are very much appreciated and will be shared with the whole team-they work incredibly hard to ensure residents feel safe, valued, and at home. Thank you again for your recommendation and for allowing us to be part of your family's journey.

Warm regards,
The Surrey Oaks Team

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Review from A C (Son of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

One of the best care home that I have ever come across. The care and love of all the staff and management is second to none. What impressed me most is the first approach as soon as I walked in with my mother, who was seated in her wheelchair. The management and carers welcomed us with such warmth and

offered us refreshments before we even sat down to discuss the care of my dear mother. I visited many other carehomes before finding this carehome. They say that first impressions count and this was the warmest welcome we received from all at the carehome. My mother has been there for over a year now and she is so well looked after and loved by all. Seeing her this happy and comfortable, brings such joy to me and my family. The owner himself is such a simple, down to earth human being.
Putting all this in prospective, I'd recommend this carehome to anyone who is looking for good care and warmth in love and understanding by the whole team..

Reply from Praveen Modha, Owner at Surrey Oaks Nursing HomeThank you very much for your kind and thoughtful review. Your words truly mean a great deal to all of us.

We are delighted to hear that you and your mother felt welcomed and cared for from your very first visit. Creating a warm, compassionate first impression is something we value deeply, and it is wonderful to know this made a difference to you.

Knowing that your mother has been happy, comfortable, and well looked after during her time with us brings us immense joy. The happiness and wellbeing of our residents, along with the reassurance of their families, is at the heart of everything we do.

Thank you also for your generous comments about our team and management. Your appreciation will be shared with our staff, whose dedication and kindness are central to the care we provide. We are truly grateful for your trust and recommendation. It has been a privilege to care for your mother and support your family. Kind Regards-Praveen

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Review from Dawn C (Sister of Resident) published on 15 November 2024 Submitted via Website • Report

Overall Experience

I was very worried when my darling sister was given a place at the home, but I had no need to worry about anything, the staff are all amazing, very caring gentle and kind to everyone in the home, they treat everyone with love and understanding and gentle loving care. My husband and I are so very pleased

that we chose you, thank you for everything you do for everyone in and out of the home, I'm so pleased that I chose you, you are all so caring, gentle and loving to each and everyone who lives in your home and the loving gentle kindness you all give to everyone who lives or visits your warm loving home. Thank you all so much, your wonderful and show so much love to everyone.
Our fondest love to you all.
We love you all.

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Review from M G (Daughter of Resident) published on 18 December 2021 Submitted via Website • Report

Overall Experience

My mother has been there for the last three years in February. She loves the place and all the staff there. She mentioned that the food is tasty and made from scratch. She loves the way that the staff treat her with love and respect.

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Review from N Y (Wife of Resident) published on 18 December 2021 Submitted via Website • Report

Overall Experience

My husband has been a resident in Carshalton Nursing Home for nearly two years. He has always been very well cared for by the staff in Carshalton Nursing Home. The staff are always very welcoming and friendly to my family and me. They always treat their residents with respect and dignity. This gives

me peace of mind that my husband is kept safe and well. Many thanks to our unsung heroes. Keep up the good work.

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Review from Simon B (Grandson of Resident) published on 24 April 2019 Submitted via Website • Report

Overall Experience

My grandmother was placed at this home through the help of social services. Placement at the home was accepted due to it being within close proximity of her immediate family members and that the home would accept social service funding.

After visiting the home the first evening of her moving in

we were left with a very bad impression of the home and my grandmother was clearly very unhappy being there. The staff seemed to have problems in managing some of the challenges/aggressive behaviours some residents were displaying, we observed staff encouraging residents to sit down constantly and being told "good boy/girl " when complying with this.

When discussing our concerns with the manager the following day he seemed angry, defensive and denied some of what we had observed had occurred. We were also told to move our grandmother elsewhere immediately if we weren't happy with the home.

We did move our grandmother from the home as soon as an alternative placement could be found.