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Care Homes Owned by Caram Group in West Midlands

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Caram Group in West Midlands

Only the locations & reviews in West Midlands for Caram Group are showing below.

View the details of all 3 locations (with 123 reviews) owned by Caram Group

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Caram Group Locations in West Midlands (3)

 - Browse 3 Care Homes owned by Caram Group in West Midlands
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Atholl House Nursing Home
98-100 Richmond Road, Compton, Wolverhampton WV3 9JJ 
9.8 49 reviews
Atholl House Nursing Home, Wolverhampton, West Midlands
"Playing games, exercises, staff helpful, clean room, good food, happy and safe, listening to music. Peter seems happy and content.…"   Read all 49 reviews
  • from £1,100 / week
  • 84 Rooms
Location Type Care Home

Atholl House, situated in Wolverhampton, offers quality nursing care, security and support in a friendly environment. There are 82 single rooms and en-suite facilities. Each room is well equipped ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Arbour Lodge
92 Richmond Road, Compton, Wolverhampton WV3 9JJ 
9.7 55 reviews
Arbour Lodge, Wolverhampton, West Midlands
"I visited a dear friend today at Arbour lodge care home, what a delight to see the amazing care and support he was given. During my visit…"   Read all 55 reviews
  • from £850 / week
  • 29 Rooms
Location Type Care Home

Arbour Lodge is a care home that has been rated as 'Good' by the Care Quality Commission on 20 September 2017. Situated in Wolverhampton, highly skilled and caring staff offer comfort to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

Caram Group Reviews in West Midlands (123)

9.5

Caram Group has a Group Review Score of 9.5 (9.548) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caram Group must have a Review Score.

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Review of

Atholl House Nursing Home

from D E (Brother of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are great and helpful.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing HomeThank you so much for your lovely feedback. We're delighted to hear that you find our staff great and helpful. Our team works hard to provide the best possible care, and your kind words mean a lot to us. If there's ever anything more we can do for you or your loved one, please don't hesitate to let us know.
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Review of

Atholl House Nursing Home

from C S (Friend of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Playing games, exercises, staff helpful, clean room, good food, happy and safe, listening to music. Peter seems happy and content.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing HomeThank you so much for your lovely feedback. We're delighted to hear that Peter is enjoying the games, exercises, music, and activities, and that he feels happy, safe, and content here with us.
It's wonderful to know he is finding the food, the cleanliness of his room, and the support from our staff so positive. Our team works hard to create a welcoming and caring environment, and it means a great deal to hear that this is reflected in Peter's experience.
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Review of

Charnwood Residential Care Home

from Karen B (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care home is clean and tidy, it's very welcoming. Staff are amazing, and will accommodate all residents and families needs, if they can. Could do with a private lounge, as not enough room when private conversations are needed. Mom is really happy there.
Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care HomeThank you so much for taking the time to leave such a kind and thoughtful review. We're delighted to hear that you find the home clean, welcoming, and that our staff have made such a positive impression by supporting both residents and families wherever possible.
It's especially lovely to know that your mom is really happy here, that means a great deal to our whole team.
We also truly appreciate your honest feedback regarding the need for a private lounge for confidential conversations. Comments like this are incredibly valuable to us, and we will certainly take this on board as we continue to look at ways to improve our facilities and family experience.
Thank you again for your support and trust in our care.
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Review of

Arbour Lodge

from L M (Friend of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited a dear friend today at Arbour lodge care home, what a delight to see the amazing care and support he was given. During my visit there were activities taking place that everyone was supported to participate in, so much fun and enjoyment was observed, you should all be so proud of the support
you give, and from what I identified second to none. The care and compassion shown to each and everyone I saw was amazing! Everyone interacted with the residents, making my friend chuckle and smile a delight to see. I have visited other friends who have been in care in the past and did not see the care, understanding, and support given to your residents. I would like to Thankyou for the amazing care and support you give each and everyone of them. Keep up the amazing work.
Reply from Amanda Jobber, Manager at Arbour LodgeThank you so much for sharing such a heartfelt and thoughtful message. Your words mean a great deal to all of us. Knowing that your friend felt supported, included, and genuinely happy during your visit is exactly why we do what we do.

Our team takes great pride in creating a caring, joyful, and compassionate environment for every resident, and its incredibly uplifting to hear that this was reflected in your experience. Moments of laughter, connection, and comfort are at the heart of our work, and your feedback reminds us how important those moments truly are.

Were grateful that you took the time to express your appreciation. It encourages and motivates the whole team. Thank you again for your kind words well continue doing our very best every day.
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Review of

Atholl House Nursing Home

from Colin T (Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came to Atholl House in March 2023 after an accident. I was living alone, therefore I could not manage alone so my brother and sister sold my house for me and I came to Atholl House. What a great decision.
I love the place (the food excellent) and the place is spotless.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing HomeThank you so much for sharing your experience and kind words. We're truly honoured that Atholl House has been part of your journey since March 2023. Making such a big change after an accident is never easy, and we're really pleased that you feel coming here was the right decision. It means a great deal to us to hear that you love living at Atholl House, especially your lovely comments about the food and the cleanliness of the home. Our team works extremely hard to create a safe, comfortable and welcoming environment, and your feedback is a real encouragement to everyone involved.
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Review of

Arbour Lodge

from Paul L (Son of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In February 2025 following the death of my father we needed to find emergency respite care for our mother who had demetia. We selected Arbour Lodge following the help and support provided by the manager who was extremely professional and experienced, along with our first impessions. When it came to
making a decision for mom's long term care it was easy because we were so impressed with how mom had been treated, cared for, and how we had been supported by the team there. We were allowed access at any time and were always impressed by how the team there treated mom. Her room and the facilities there were lovely. The Manager and the staff were always dilligent and supportive. In short , when your family needs help and confidence in trying to make sure you have done your best for your loved one, the team at Arbour Lodge made you feel that you had done just that. Human sensitivity during difficult times is hard to find these days and it means so much to us all. Thankyou to the team there
Reply from Amanda Jobber, Manager at Arbour LodgeThank you so much for your wonderful feedback! It means the world to my whole team. I am truly delighted to hear that your experience has been so positive, and I am grateful for the trust you placed in us. Every day, we strive to create a safe, caring, and uplifting environment for our residents, and hearing that this has made a difference is incredibly encouraging.
Many thanks
Amanda
( Registered Manager)
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Review of

Atholl House Nursing Home

from C M (Friend of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family member has been with Atthol house since Dec 24
From the word go the care she has been given has been fabulous.
The room is fine. The support she gets is great. The manager is approachable and the carers do care.
It has only improved week on week. They are constantly trying to do better.
They believe in always trying their very best.
The food is good. The hygiene is good.
It never
Smells and alarms and never always let buzzing. Residents are clean. And non look depressed.
They try to provide activities twice a day.
They will always try to make everyone happy and involved.
Well done team.
.
Reply from Michelle Middleton Price, Regional Operations Manager at Atholl House Nursing HomeThank you for taking the time to complete this lovely review.
We really appreciate your positive feedback, our team are dedicated in enriching the lives of our lovely residents & families.
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Review of

Charnwood Residential Care Home

from Colin C (Son of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant, cosy, clean, happy environment. Fantastic staff and mom has definitely been enjoying life more than she has for a few years.
Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care HomeThank you so much for your lovely feedback. We're thrilled to hear that your mum is enjoying life more, it's exactly what we hope for every resident who joins us. Creating a pleasant, cosy, and happy environment is central to our care, and it's wonderful to know that this has made a positive difference.
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Review of

Charnwood Residential Care Home

from Jayne F (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Charnwood is a lovely relaxed care home. The staff are fantastic, I always feel very welcome when I visit my Mother. The staff make sure my mom is engaged in activities. They reassure her when she is anxious. She is always in clean clothes & very well looked after. Communication is very good. I'm regularly
updated on issues. As a family we have peace of mind that our mum is being well looked after.
Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care HomeThank you so much for your kind words and thoughtful feedback. We're truly grateful that you feel welcomed and reassured when visiting your mother, it means a great deal to us. Our team is dedicated to creating a safe, engaging, and comforting environment for all our residents, and it's wonderful to hear that your mum feels supported and well cared for.
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Review of

Atholl House Nursing Home

from Keith M (Nephew of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every detail referencing resident application and admittance has been perfect. Care home throughout has been excellent.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing HomeThank you for your kind words and positive feedback. We are delighted that your experience with the application and admission process has been seamless, and we are pleased to hear that you have found our care home to be excellent. If there is anything else we can do to support you and your loved one, please do not hesitate to let us know!
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Review of

Atholl House Nursing Home

from M F (Friend of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly. Look after residents very well and some good entertainment.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing HomeThank you for your kind feedback! We are delighted to hear that you find Atholl House to be a friendly and caring environment with enjoyable entertainment for the residents.
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Review of

Atholl House Nursing Home

from Tim B (Son-in-law of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has had a number of weeks as part of a respite package. Her overall experience is reflected and she has found the 'package' to be of a very high quality. We have found all of the staff to be friendly, approachable and empathetic providing an excellent approach to care, leaving us with
a sense of comfort if she was ever to take up residence.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing HomeThank you for sharing your feedback on your mother-in-law's stay at Atholl House. We are delighted to hear that she had a positive experience and found the overall quality of our package to be very high. It warms our hearts to know that both your mother-in-law and your family felt comfortable and well-cared for by our friendly and empathetic staff.
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Review of

Arbour Lodge

from C N (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise this care home and staff enough. From the initial visit to now my mother is fully integrated into the home. We were treated warmly and with dignity and respect. mum is well settled and cared for with compassion and kindness and excellent care. The manager is truly exceptional with the
support she provided to change addresses and services for Mum's move to the home and organise all mum's medical appointments and transport. Both Mum and I feel truly part of their family. They are all fantastic.
Reply from Abbie Shaw, Marketing Officer at Arbour LodgeYour kind words mean the world to us here at Arbour Lodge Residential Home. We are deeply touched by your praise and are honoured to have played a role in ensuring your mother's seamless integration into our community. Creating a welcoming and respectful environment for both residents and their families is a core value that we hold dear, and we are thrilled to hear that you felt supported and valued from the very beginning. It warms our hearts to know that your mother has found comfort, compassion, and exceptional care within our home.
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Review of

Arbour Lodge

from Michael colin M (Friend of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited a resident who has been known to me for some time, and asked if i could visit with his son, who was very happy for me to do so. During our visit we were greeted with a warmth I cant explain! from the greeting to being offered tea and a biscuit which was very kind. during our visit
the compassion and care that i saw being delivered to the people that stay there is something that made me feel so grateful that we have people that care for their residents and families alike, truely amazing. wonderful activities and staff involvement at this time was an eye opener, encouragement and supporting those who would not have a great insight into what was going on due to their conditions and ailments but were supported to actively participate, bought a tear to my eye. what an extraordinary staff team they have at this care home, making so many people feel happy and loved. keep up your amazing care of the elderly they deserve it. you should be so proud of yourselves.
Reply from Abbie Shaw, Marketing Officer at Arbour LodgeThank you so much for taking the time to share such a heart-warming review of your experience at Arbour Lodge Residential Home. We are delighted to hear that your visit with the residents and their families left such a lasting impression on you. Your kind words are truly appreciated, and we are thrilled to know that our efforts to create a warm and welcoming environment have been recognised. Your support and encouragement mean a great deal to us as we continue to strive for excellence in caring in our community.Thank you once again for your lovely review.
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Review of

Arbour Lodge

from Susan S (Daughter of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed to move Dad into a care home quickly after several falls at home and so the experience was quite traumatic.
From the moment he moved in the staff at Arbour lodge have shown such care and kindness to him! In fact, not just to him but also to me, supporting me through the whole process.
I
chose Arbour Lodge as when I stepped through the door I was met by a warm and friendly atmosphere. It truly does not feel like a 'care home' but rather just a 'home' where everyone is accepted and treated with love, kindness and respect. The staff know their residents as people, being aware of their likes/dislikes and there is always someone I can speak to about Dad.
The place is also full of life and laughter with the residents encouraged to join in with activities from exercises to painting and crafting. They have managed to get my Dad engaged in activities I never thought he would do, such as exercises and dancing!
Thank you so much for everything you do!
Reply from Abbie Shaw, Marketing Officer at Arbour LodgeYour kind words have touched our hearts deeply at Arbour Lodge. We are truly honoured to hear about the positive impact our care home has had on your father and yourself during what we understand was a challenging time. From the moment your father moved in, we made it our mission to provide him with the care, love, and respect he deserves. Knowing that our staff's kindness and support have extended to you as well means the world to us. Your comfort and peace of mind are paramount to us, and we are grateful for the trust you have placed in our team. Seeing your father participate in activities that bring him happiness is incredibly rewarding for us. We take great joy in fostering an environment where residents can thrive and explore new experiences, and we love hearing about their engagement in activities like exercises and dancing. Thank you from all of us at Arbour Lodge.
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Review of

Charnwood Residential Care Home

from Mick L (Brother of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant enough here.
Menus want reviewing.
Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care HomeThank you for sharing your feedback about your experience at Charnwood. We appreciate your input and take all comments seriously. At our care home, we prioritise the well-being and satisfaction of our residents, particularly when it comes to nutrition and meals. We believe in empowering our residents to make their own choices while providing guidance, especially concerning their nutritional needs. All our meals are carefully planned to be nutritionally balanced, and we actively engage our residents to discuss their preferences.We understand the importance of revisiting and refining our menus to ensure they meet the diverse tastes and requirements of our residents. We kindly invite you to discuss your suggestions and any specific preferences directly with our home manager. Your input is invaluable as we continuously strive to enhance our residents' dining experience.
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Review of

Charnwood Residential Care Home

from Karen C (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mom has been here for a few years now. She seems content. The staff have been very caring and good with her and she is getting more mobile with the help of the carers and mixing with the other residents which is wonderful. Also joining in with some of the activities.
Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care HomeThank you so much for taking the time to share your kind words regarding your mom's experience at Charnwood Residential Home. We are delighted to hear that your mom is content and that the staff have been caring and supportive during her time with us. It's wonderful to hear that she is becoming more mobile with the help of our carers, interacting with fellow residents, and partaking in our activities. Thank you once again for entrusting us with your mom's care.
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Review of

Atholl House Nursing Home

from L S (Daughter of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the one and a half years that my mom was in Atholl House Nursing Home, she was well looked after with good care from the members of staff, who showed a lot of love to her. I am very grateful to them and it is a place that I would happily recommend.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing HomeThank you for your heartfelt and positive feedback. It means a lot to us to hear that your mom received good care and was well looked after by our dedicated staff during her time at Atholl House Nursing Home. Showing love and compassion to our residents is at the core of what we do and we are grateful for the trust you placed in us.
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Review of

Atholl House Nursing Home

from Jonathan H (Respite Resident) published on 13 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and staff. Will miss them all.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing HomeThank you for your kind words and positive feedback! We are thrilled to hear that you had an excellent experience with our service and staff at Atholl House. Your presence will be missed greatly by all of us and we appreciate the time you spent with us! Wishing you all the best on your journey ahead.
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Review of

Atholl House Nursing Home

from Ann M (Daughter of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had to come for full time care, after a short stay in hospital. We have found the staff to be caring, considerate and empathic. The activities team are exceptional, you can see how the residents have a real bond. We are happy with how mum has settled here and feel really happy how she is cared
for. The place is so clean and well kept. If you have any concerns they are addressed immediately.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing HomeThank you for sharing your experience with us! We are delighted to hear that you found our staff to be caring, considerate and empathetic. Our activities team takes great pride in providing exceptional service and creating a strong bond with the residents. We are glad to hear that your mum has settled in well and that you are happy with the level of care she receives. Our team works hard to maintain a clean and well-kept environment for our residents. Thank you for choosing Atholl House for your mum's care.
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