Care Homes Owned by SUSASH GB Ltd in South Yorkshire

A very caring and secure home which looked after my Nana in her final months with compassion and dignity. Poppy and Tony were particularly great in the final week or two, and even came to my Nana's funeral.

The management and care team were very helpful, caring, considerate, professional and kind at all times. Nothing was too much trouble. The decoration in Cambron House is being upgraded as well as the garden. Extra staff on the 1st floor would be a good idea to ensure easy contact at all times.

My dad is cared for with warmth and respect. Carers anticipate what his needs may be, especially one staff member in particular who is simply amazing! Communication is excellent from nursing staff and the manager, keeps an overview of everything. She is knowledgeable about so many things and has been a wonderful advocate for dad. Food is freshly made and prepared with such care. The house has decorations and parties for the time of year and every effort is made for it to feel like a home. Dad has settled better than we could have ever imagined and it is down to the consistent care he is given at Cambron House. We feel very lucky to have found them after a traumatic experience at a previous care home. The trust and gratitude we feel towards the wonderful people who work at Cambron, is immense.

Throughout my mother's time at Cambron House I have had greater peace of mind knowing that, given her need for 24 hour care due to health/dementia, she is in a safer environment than she would have at home. I have have found the regular staff and the management very supportive and compassionate in their provision for Mum's needs and their attitude towards me. Though some of the residents/patients have challenging behaviours/needs my experience has been that they are friendly and welcoming in discharging their duties. They try to tap into opportunities that exist for entertainment/celebration of special events too.

Staff are professional and friendly and always look clean and smart. Nursing staff, carers, management, and admin staff always helpful, courteous, and patient with my mum, who can be difficult at times.

Our beloved mum has been in Cambron House a few years now and we are extremely thankful for the care she receives there. She has advanced Alzheimer's disease and is cared for with kindness and dignity. Staff, carers and nurses are so kind and friendly, and our family sincerely appreciates their care and the service provided is exceptional. Mum eats very well and has been made as comfortable as possible during times she has been unwell. While management has changed over time, we appreciate how the current management has been especially thoughtful through the pandemic with helpful communications for which we are so grateful. Our mum is in good hands at Cambron.

Fantastic and loving place, well kept. Quiet and nicely clean. The service and support staff are caring and helpful. Every resident and patient and the entire building enjoys the daily activities - of course, if you'd prefer solitude, you're welcome to do so in their covered patio overlooking the mountains and farms! An absolute gem of a facility - Stop into a tour and see for yourself!

Only weakness is the, perhaps, too relaxed attitude to visitors taking residents out - my concern is if staff always know who is in or out. A slightly tighter recording process or perhaps just informing visitors of the process could be helpful - This is only a minor point.

Mum been in six years now, would not want her anywhere else. A very homely place for residents and visitors. Staff accommodating and friendly whilst doing a great job.

My friend has dementia and has challenging behaviours, the staff are very understanding and do their utmost to reassure him make him feel at ease