Care Home Owned by Lenore Care Ltd in Tyne & Wear

plenty of them around interacting with residents. They are a splendid team; cheerful, friendly, and alert to their changes in needs and moods. I am particularly pleased with the way they have dealt with my sister-in-law's health problems: in less than six months they have arranged and escorted her to clinics and hospital visits which have sorted out a long-term and serious womb prolapse (which her GP had failed to deal with/improve for years) as well as her leg and back pain. She is warm, content, well-fed, cared for, and safe. They are monitoring 'confusion' and dealing with it considerately.

enjoys the pampering, especially bubble baths and hairdos. If she has the good fortune to reach 100 years in June 2026 it will be largely due to the support of Kendal House's team. The nurturing environment and our family are always welcome for family visits.

in a different care home subsequently, I really feel the need to express how wonderful the staff at Kendal House were with Mum. She always looked clean and well dressed, the staff were personable and friendly and when we came to visit Mam, I was happy to see and hear that she was being so well looked after and cared for. Her hair looked better than it had in ages and the staff painted her nails and kept her looking nice. She talked about the jacuzzi bath and singing songs, she looked the best I had seen her for a long time. I would definitely recommend Kendal House, the staff go above and beyond.

we would start my mother with initial respite stays.
All my concerns and worries were abieted by the caring and excellent standard of care my mother received.
She is now at Kendal House as a full-time resident and she absolutely loves it - which she keeps telling us all every time we visit her!
My mum loves the food and attention that she gets. She particularly enjoys her baths as this was something she wasn't able to do when she was at her own home.
I cannot praise the staff at Kendal House enough - as this was such a big transition for my mother and both my family have absolutely no regrets for moving her there and we probably should have done it earlier.

at Kendal House. The family atmosphere and comradeship displayed by everyone is above outstanding and the personal attention given surpasses excellence. I would further like to applaud the understanding and communication that exists both between the staff and the NHS. There was never an occasion that the staff failed to see the need to call or ask for assistance which always arrived in less than 20 minutes. All this was given despite the rigors presented by COVID-19. There were even occasions when staff saw fit to present themselves for duty earlier than the official commencement of their working day. How’s that for commitment? If any care home deserves special mention it's Kendal House.

fact, have become like a new family to her. I have visited people in many of the Care Homes in this area, and whilst Kendal House is not a luxurious modern building it is comfortable, very clean, extremely well-run, warm and welcoming.

friendly and can't do enough for her. It is so good to know that she is cared for so well and is happy. I would recommend Kendal House very highly for their excellent accommodation, cleanliness, food, and all other aspects of care they provide. Thank you for looking after my friend so well.

to feel special with a birthday tea.

Unfortunately, her mental and physical health were already on a downward decline when she joined the home, and we feel that her care was of a high standard and she was treated with empathy and respect despite that her behaviour was undoubtedly challenging at times.

The staff were very personable and happy to speak to us at any time and were extremely prompt in letting us know if the doctor or district nurses had been called out to see Mam. In summary, we would recommend this care home.

and this allowed my mother to spend the last few years of her life in comfort and dignity. The management and staff kept us informed at all times and we came to regard them as personal friends. Visiting was always a pleasure and no request, either from my mother or from ourselves, was ever too much trouble.
Although my mother seldom participated, there were frequent and stimulating activities for the residents. The standard of accommodation, cleanliness and food and drink were as you would expect from a care home that clearly takes pride in the service that it provides to the residents and their families. Based upon our experience, we cannot recommend Kendal House highly enough.

and staff to find out his opinion. He moved in later the same week and loved every minute over the three and a half years he spent there.
From the start, it felt like home, with all the staff encouraging Dad in everyday activities, showing so much good humour you could not fail to join in. Dad was thoroughly spoilt and thrived on all the attention which for me was great to see.
Overall Dad was treated with dignity, respect, kindness, humour and very well cared for. Mealtimes were treat times and he thoroughly enjoyed his food. Just to look at him you could see how happy he was.
I would definitely recommend Kendal House and their staff to anyone in need of care.

there.

therefore she has settled in very quickly. I can't thank the staff enough for their help and support at a difficult time. We looked at many care homes and not one was a patch on this care home. I would recommend this care home to anybody that asks.

and delicious and we are even asked if we want to stay for tea or refreshments whilst there. Recently I have been in for the entertainment and it was fantastic with all staff (including me) joining in. I can’t thank all the staff at Kendal house enough for looking after my granda to such a high standard and I have and will continue to recommend this care home!

and families. It is a small home with a warm, calm and friendly atmosphere (not clinical and no smell). I could tell that my mother would be well looked after and feel at home there. Sure enough, since she moved there in December nothing has been too much trouble for the staff. She has settled well, is always nicely dressed, the food is good, she has made friends and there are activities going on throughout the week. She has a nice room with her personal things in there. Visitors are always made welcome including long-distance family who are able to speak to her regularly on the phone. We wanted the best for our mother and are confident we have chosen the right place for her.

we did it was 8 hours!.
Kendal House is immaculately clean but not clinical. The home is warm, welcoming as are staff and owners. Food is homemade and delicious and there are always refreshments offered to visitors.
Activities for the residents are plentiful and entertainers are there for special occasions, it's lovely to see other residents joining in. So impressed are we with the home that when mum recently had a hospital admission she went there for respite.
It is a big decision for any family to choose a care home they feel will be suitable. As soon as we walked into Kendal House we knew this was it. Dad is very happy and contented! What more could we ask for?