Care Home Owned by Anavo Group in Ayrshire

inclusion of residents was superb- all staff played a part throughout day whether out on stalls etc or caring for incapacitated residents. Several birthday celebration with banners cards presents and cake of course! No one ever left out! Residents all included in the updating and new furnishings throughout the building. Big shout out to team for personal memory photographs for each residents room. And of course- staff in Blair and garden view and the mad woman in the kitchen I could never thank you or praise you enough.

two birthdays as a resident and the staff make such an effort to ensure it is special and not an ordinary day!

which contributes to her overall comfort and happiness. Plus the variety of engaging activities offered ensures her quality of life.

visitors are provided with excellent care, compassion, love and understanding. Indeed, fault-finders will be extremely disappointed.
I have only the highest regard and respect for one staff member in her role as manager and the rest of the staff who do a wonderful job with a smile on their faces.
Their attentiveness is worthy of a gold star.

and communicate anything to us promptly. We know we are doing the right thing by him and we ourselves have peace of mind now after what has a been a very traumatic few months for everyone.

the ongoing daily events taking place. The rooms are immaculate, standard is high.

more than willing to discuss any concerns you have. When we were informed that my mum had taken a turn for the worse the staff couldn't do enough for us as we sat around her bed. Right up to the end, they were all amazing. I would recommend this establishment to anyone.

the fearful, anxious expression which had become the norm for her. She was settled and had developed a zest and curiosity for life again. Within 2 weeks she had been referred to the SALT team, re-evaluated and her diet changed. This led to my mum receiving the proper nutrition and subsequently has led to healthy weight gain. She is always clean and tidy, her room is spotless and she is encouraged to be as independent as her condition allows. Staff are approachable and helpful. The lounges are bright and spacious. I know my mum is being looked after to the high standard everyone in a care setting should be. I recommend Spiers to any family concerned about their loved one going into care.

I need to book a window visit. Calling me a liar, it's not on. I have observed how my mum is left in bed on her own staring at a wall. It's only when I've been there I've asked that my mum if awake be sat up looking outside. The room looks like a public toilet from the outside with the bright yellow cone for cleaning in progress in front of my mum all day. It is an outrage. I wouldn't mind if the staff showed me some respect I assure you they would get it back, the staff are not my mum's bosses they are her carers. I urge you to remedy the situation, all I ask is the staff to answer the phone politely, no just nothing, then "hello" no name, nothing, and my mum is allowed to look outside. Kind regards.

member, and it is lovely to see Mum happy where she is!

so far, she is very happy and content, and the care has been wonderful.

smiles when we see her. She is always dressed well, clean and tidy, enjoys meals, and we are delighted with Spiers Care.

wonderfully prepared hearty meals and gets herself washed and dressed in the morning. The understanding, care and love the staff at Spiers have given her has been exceptional. The staff treat all the residents and their families as if they were there own family and create a warm and encouraging environment, in which my mum has thrived. Throughout Covid, the staff have sacrificed so much personally to keep the residents safe. I am so glad that I found Spiers for Mum - it's difficult putting a family member in a care home, but I honestly couldn't ask for a better place. I have peace of mind knowing she is in Spiers.

dignity, warmth and compassion is constant. The home is beautifully maintained both inside and out and feels homely, cosy and safe, which is so important to us as a family. Most of all, my mum is very settled and happy there, which is the best feeling for all the family. Thank you so much to everyone that works so hard at Spiers. I feel honoured that Mum gets to call Spiers home. I would also like to say how amazing the care staff have managed the lockdown situation with professionalism and always with the greatest sensitivity to the residents and their families. We have only ever been able to visit Mum at the window, and our observations are the staff adhering to all regulations.

after an illness in January 2021. They helped him gain strength and confidence to return home. If anyone is in any doubt about placing their loved ones here, please, believe me, they will be cared for and loved 100%.
Forever grateful to all at Speirs.

I can ever thank them enough for there outstanding work they deliver at Spiers care home.

me. The dedication of the carers, nurses, staff and management was extremely important and helped in no small way to assist in her recovery. Their professionalism was second to none.

time there, which is fantastic as she tended not to bother eating properly when she lived in her own house. Any incidents are acted on straight away, and I feel she is safe enough considering some of the mental health problems some residents there suffer from. I feel the staff are approachable, and although they are very busy, they do take time to talk about any concerns I may have.