Care Home Owned by Anavo Group in Shropshire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Anavo Group in Shropshire

Only the locations & reviews in Shropshire for Anavo Group are showing below.

View the details of all 10 locations (with 521 reviews) owned by Anavo Group

Anavo Group Locations in Shropshire (1)

1 Care Home owned by Anavo Group in Shropshire
Sandstone Brook

169 Wrexham Road, Whitchurch SY13 1JG 

9.0 6 reviews
"How do I begin ? My 97 year old has been supported at home on Anglesey for the last 5 years . The community care has been superb .However…"   Read all 6 reviews
Location Type Care Home

Sandstone Brook in Whitchurch is Anavo's newest care home, designed with residents' well-being and a connection to nature at its heart. Nestled alongside a picturesque canal, the home features a living roof and communal rooms that open onto a terrace,… Read more about Sandstone Brook

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 68 Rooms from £1,450 / week

Anavo Group Reviews in Shropshire (6)

9.3

Anavo Group has a Group Review Score of 9.3 (9.316) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anavo Group must have a Review Score.

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Review of

Sandstone Brook

from S D (Daughter-in-law of Resident) published on 16 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
How do I begin ? My 97 year old has been supported at home on Anglesey for the last 5 years . The community care has been superb .However due to loneliness and increasing issues we made the very difficult decision to move her near to us here in Shropshire .We have not looked back . The care and philosophy
behind the service at Sandstone Brook is second to none . My Mother in Law has been treated with dignity, kindness and compassion from the minute she arrived . The activity programme is excellent ,providing fun stimulation and opportunities for social interaction not only for residents but also for families allowing them
to get to know one another . I now feel my MIL is part of an extended family but with the benefit of having access to medical needs . We can visit as a family rather than carers and give quality time. Sandstone Brook is like a 5 **** hotel but with expert nursing. As a retired health care worker I have been in many homes but none have been as special as this.
Reply from Rachel Magenheimer, Regional Resident Experience Manager at Sandstone Brook

Thank you for taking the time to write a positive review, your comments mean a lot to the Staff Team who work hard to deliver high standards of quality care. We are delighted that your Mother in Law has experienced wellness from increased and frequent family visits and from the socially interactive opportunities via activities. Your review is very much appreciated. I will pass your comments on to everyone at the home.

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Review of

Sandstone Brook

from M T (Wife of Resident) published on 12 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Sandstone Brook enough. From the moment my husband and I first visited, we felt an immediate sense of warmth, professionalism, and genuine care. The staff are truly outstanding kind and compassionate nothing is too much trouble. The facilities are clean, comfortable, and beautifully
maintained, creating a welcoming environment that truly is a 'home from home'.


Even the activities and social opportunities are personalised to my husband's interests which is incredible and keeps him engaged and happy. The communication from the team is clear and reassuring, making us feel confident and at ease about his care.


Overall, Sandstone Brook has provided peace of mind, and we are both eternally grateful, thank you.

Reply from Rachel Magenheimer, Regional Resident Experience Manager at Sandstone Brook

Thank you for your positive comments about the care, environment, the home's facilities, activities & Staff. We are delighted that things are going so very well for your husband. The Staff team work hard to deliver high standards of quality care. Your review is very much appreciated. I will pass your comments on to everyone. We value all feedback as this helps us to improve our service where required.

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Review of

Sandstone Brook

from Paul B (Son of Resident) published on 26 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved dad to Sandstone Brook in March just as it opened. We could not have been made more welcome, not only dad but as a whole family. Dad may have had to leave his house but the staff all aim to ensure the place feels like home. Dad has received exemplary care from everyone at Sandstone Brook and
we appreciate and thank you for all you do.
Reply from Rachel Magenheimer, Regional Resident Experience Manager at Sandstone Brook

Thank you for your positive review and for your comment about the exemplary care your Father is receiving. The Staff team work hard to deliver high standards of quality care. Your review is very much appreciated. I will pass your comments on to everyone. We value all feedback as this helps us to improve our service where required.

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Review of

Sandstone Brook

from C W (Daughter of Resident) published on 12 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sandstone Brook is a beautiful and well run home. The environment is beautiful, like a 5 star hotel. The staff are patient and kind and really know the residents well. The facilities are excellent and the home is run very well, with a hands on approach by all. My mum came for respite following several
hospital stays and, after less than a week, decided she wanted to stay. I cannot fault Sandstone Brook and am delighted at the quality of life mum now enjoys.
Reply from Rachel Magenheimer, Regional Resident Experience Manager at Sandstone Brook

Thank you kindly for your review after you have experienced the home, its facilities, the care, the Staff and the environment. We are so very grateful that your Mother has decided to stay after trialling our home. The Staff team work hard to deliver high standards of quality care. Your review is very, very much appreciated. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required and indeed, helps other when they are looking for a care facility.

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Review of

Sandstone Brook

from Alison D (Niece of Resident) published on 12 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing Care Home. I recently moved my 91 year old aunt to Sandstone Brooks and I cannot speak more highly of it. This is a home from home where you are treated as one of the family. The staff are wonderful, with kindness and professionalism shown at all times, nothing is too much trouble for them.
Facilities are excellent, with a shop for my aunt to browse around, games room , daily activities, and gardens surrounding enabling lovely views, seating areas and walks. My aunt has settled so well and keeps telling me how blessed she is to be there.
Reply from Rachel Magenheimer, Regional Resident Experience Manager at Sandstone Brook

Thank you for your positive comments about the environment, the home's facilities & Staff. We are so pleased that your Aunt is feeling blessed and has settled incredibly well. The Staff team work hard to deliver high standards of quality care. Your review is very much appreciated. I will pass your comments on to everyone. We value all feedback as this helps us to improve our service where required.

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Review of

Sandstone Brook

from Yaz P (Granddaughter of Resident) published on 14 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
If you are looking for a welcoming, gorgeous and caring home for your relative sandstone brook is the place to be. In March we started to navigate the care system for our grandmother who wasn't safe to return home from hospital. We loved sandstone brook & what facilities and services it has to offer
but had no idea how to get her there. It is a beautiful, purpose built home. We were supported by the team through the process to make this move possible. My grandmother has been isolated for the last 10 years and really missed the social aspect of life. Sandstone Brook has given her the care, understanding and time to help her integrate socially and make new friends. They are loving, caring and welcoming. I'm so glad we made the decision for our grandmother to move here and already can see she is starting to flourish in this nurturing environment. The staff are lovely and myself & my children have been welcomed like extended family. Sandstone Brook & it's staff will not disappoint.
Reply from Rachel Magenheimer, Regional Resident Experience Manager at Sandstone Brook

Thank you for your positive comments regarding the environment, services, the team and care at Sandstone Brook. The staff team work hard to deliver high standards of quality care. Your review is very much appreciated, we are delighted that your Grandmother is flourishing and that your experience is a positive one. I will pass your comments on to everyone. We value all feedback as this helps us to improve our service where required. (Name: Rachel Magenheimer Email: rachel.magenheimer@anavogroup.com Position: Regional Resident Experience Manager)

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