Care Home Owned by Anavo Group in West Sussex

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Anavo Group in West Sussex

Only the locations & reviews in West Sussex for Anavo Group are showing below.

View the details of all 12 locations (with 657 reviews) owned by Anavo Group

Anavo Group Locations in West Sussex (1)

 - Browse 1 Care Home owned by Anavo Group in West Sussex
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Lancing Beach Care Home
85-89 Brighton Road, Lancing BN15 8RB 
"Thank you Jacqui and your amazing team for making Mum so welcome at Lancing Beach. You've given a fantastic level of care and support to us…"   Read all 11 reviews
  • from £1,650 / week
  • 66 Rooms
Location Type Care Home

The brand-new, purpose-built Lancing Beach Care Home is located near the seashore, offering residents sea views and refreshing coastal air. At Lancing Beach Care Home, residents’ wellbeing is at ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Anavo Group Reviews in West Sussex (11)

9.4

Anavo Group has a Group Review Score of 9.4 (9.397) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anavo Group must have a Review Score.

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Review of

Lancing Beach Care Home

from Gill I (Daughter of Resident) published on 2 June 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you Jacqui and your amazing team for making Mum so welcome at Lancing Beach. You've given a fantastic level of care and support to us all and Mum is very happy in her new home. I always feel welcome when I visit and the home is spotlessly clean, bright and has a cheerful and positive atmosphere.
Mum enjoys the variety of activities and entertainment, but especially the musical ones. She hasn't once asked to go home!
Reply from Suzi Hawes, Resident Experience Manager at Lancing Beach Care HomeThank you so much for your kind review and for taking the time to share your experience.

We are delighted to hear that your mum has settled so well into life at Lancing Beach and that she feels happy and at home with us. Supporting both our residents and their families during what can be a significant transition is incredibly important to us, so it is wonderful to know that you have felt welcomed and supported throughout.

Your lovely comments about the home's atmosphere, cleanliness, activities and entertainment will mean a great deal to Jacqui and the entire team. We are especially pleased to hear that your mum enjoys the musical activities and that she is embracing all that life at Lancing Beach has to offer.

Thank you once again for your trust and support. It is a privilege to care for your mum, and we look forward to sharing many more happy moments with her.

Warm regards,
All the Lancing Beach Team
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Review of

Lancing Beach Care Home

from Keith T (Son of Resident) published on 26 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial enquiry to Lancing Beach Care home we have had nothing but outstanding communication and service. Our intention was respite but we have been so impressed with the love, care and compassion that has been shown to my mother that we are in the process of making it long stay. The environment
is gorgeous with stunning sea views from the communal areas. It is a joy to visit and see my mother alert and interacting. James ensures lots of fun and games, Danny ensures her medical needs are met with a fabulous nursing team led by Blessing. The food is lovely with a great catering team with plenty of choice but most of all there is clear evidence that the staff enjoy their jobs from Dan the maintenance man to Jackie the manager who is pro active in ensuring she knows all of the residents. As a family this was a big decision which was made easy by Ali as first port of call and guidance from Suzi the finance manager. Overall, we are extremely happy and highly recommend Lancing Beach
Reply from Jacqui Fleming, Home Manager at Lancing Beach Care HomeThank you so much for taking the time to share such a wonderful review. We are truly delighted to hear how positive your experience has been with us at Lancing Beach Care Home.
Making the decision to move a loved one into care is never easy, so it means a great deal to know that our team has been able to provide reassurance, support, and exceptional care throughout your journey with us. We are especially pleased to hear that your mother has settled so well, and that you are enjoying seeing her alert, engaged, and thriving within our community.
Your kind words about our team members will be greatly appreciated. We are incredibly proud of James, Danny, Blessing and the nursing team, our catering colleagues, Dan, Ali, Suzi, and indeed every member of staff who works so hard to create a warm, caring, and supportive environment for our residents and their families.
Warm wishes
Jacqui Fleming
Home Manager
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Review of

Lancing Beach Care Home

from J R (Daughter of Resident) published on 26 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We can't thank the staff enough for the love and care given to our Dad. He was happy and comfortable whilst he was there , sadly not for very long as he sadly passed away. The home is beautiful, My dad spent a lot of time sitting in the lounge , his favourite place and would have many visitors and chats
with the staff who got to know him. Thank you again xxxxx
Reply from Jacqui Fleming, Home Manager at Lancing Beach Care HomeThank you for your heartfelt review and for sharing your family's experience with us. We are deeply sorry for the loss of your dad and send our sincere condolences to you and your loved ones.
It means so much to hear that your dad was happy and comfortable during his time with us. Building meaningful relationships with our residents is incredibly important, and we are pleased that our team had the opportunity to get to know him, share conversations, and help make his favourite spot in the lounge a place where he felt at home.
Your kind words about our staff, care, and the home itself are greatly appreciated and will be shared with the whole team. It was a privilege to care for your dad, and we are grateful that you entrusted us with such an important part of his journey.
With warmest regards,
The Lancing Beach Team
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Review of

Lancing Beach Care Home

from E C (Granddaughter of Resident) published on 26 May 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lancing Beach is a very special place. This is what your hopes and dreams are for your loved ones. The dementia care is individual and full of dignity and respect for the person they were and who they are now. The entertainment is stimulating and feels like family fun crossed with cruise ship shows.
My loved one has thrived since moving here and I can't thank everyone enough for the home they have created for them.
Reply from Jacqui Fleming, Home Manager at Lancing Beach Care HomeThank you so much for your wonderful review and kind words. We are truly delighted to hear that your loved one has thrived since moving to Lancing Beach.
Providing person-centred dementia care with dignity, respect and compassion is at the heart of everything we do, so it means a great deal to know that this has made such a positive difference. We're also pleased that our activities and entertainment have brought enjoyment and a sense of fun and community.
Your feedback will be shared with the entire team, who work hard every day to create a warm, supportive and homely environment for our residents and their families. Thank you for placing your trust in us and for taking the time to share your experience.
With warmest wishes,
Jacqui fleming
Home Manager
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Review of

Lancing Beach Care Home

from L B (Daughter of Resident) published on 19 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a difficult decision for the family for our mum to go into care she has dementia. However I can't speak highly of all the staff at Lancing Beach . Mum has been there 3 months and she is very happy the staff are very kind and always welcoming the facilities are amazing and activities are great
.The staff always take time to chat to us when we visit They have helped me on days when I am upset . Thank you too all at Lancing Beach for carrying for our mum .
Reply from Jacqui Fleming, Home Manager at Lancing Beach Care HomeHi,

Thank you for your kind and heartfelt review - It means so much to all of us to receive this. It has been lovely getting to know you and your family. We are all very passionate about care here at Lancing Beach Care Home but we also pride ourselves in looking after our families.... just as important!

Warmest regards
Suzi & all of the team
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Review of

Lancing Beach Care Home

from Lee W (Son of Resident) published on 19 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has just moved to Lancing Beach from
another care home, which we were very unhappy with.
Suzie & Jackie couldn't have made it easier , they have been brilliant, nothing was to much trouble, it was such an easy transition . We are so happy with the care she is receiving, the staff are all
lovely and the home itself is beautiful.
My mother recently celebrated a birthday, with a beautiful buffet laid on by the home , the staff couldn't of been kinder & made us all feel so welcome , it was such a lovely afternoon spent as a family with our mum.
We feel very lucky that we found Lancing Beach, and we are looking forward to spending more time
with her in such a welcoming environment.
Reply from Jacqui Fleming, Home Manager at Lancing Beach Care HomeDear Lee,

Thank you for your lovely words, this is why we do the job we do, to support residents and their families so its always lovely to know that we have got it right. We love having your mum here and seeing how much she is enjoying the home.
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Review of

Lancing Beach Care Home

from David H (Husband of Resident) published on 19 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife Shirley has Alzeimer's and is very confused, anxious and unsettled. The home provide morning and afternoon activities which help to distract her and keep her occupied, she has always been an active person, not one for sitting around so the activities help with that. The staff are very friendly
and helpful and always make the effort to engage with her and get a smile, and unknown to her, they monitor and record what she does, how she sleeps and how she eats so if I have a question they have the info directly. When Shirley first moved into the home she was on the basic medication from when I cared for her at home, the care home have been able, with the help of the GP and Psychiatric team, who review this weekly, to improve on that. The home is open to visitors all of the time which allows myself and family to visit at times that fit into everyday life, it is also dog friendly.
Reply from Suzi Hawes, Resident Experience Manager at Lancing Beach Care HomeHi David,

Thank you so much for your kind review.

I remember how hard it was for you to come to the decision that your lovely wife needed our care and it means a lot to read your feedback.

Working together, our wish is to make this next chapter in her life as best as it can be. We are all here for you and your family.

Warmest wishes
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Review of

Lancing Beach Care Home

from Debbie C (Daughter of Resident) published on 18 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Lancing Beach is an amazing care home with a warm and relaxing atmosphere. All the team are very professional and welcoming and go the extra mile to make residents and visitors feel special and at home; it gave us peace of mind knowing that our Dad, who was terminally ill was being well looked after
having gone in for respite and then becoming a permanent resident. All the rooms are beautiful, having either a sea or garden view, perfectly situated across from Lancing beach. Unfortunately Dad passed away after 6 weeks but we feel very lucky knowing that was spent with wonderful people who cared for him like he was one of their family and for that we couldn't be more grateful
Reply from Jacqui Fleming, Home Manager at Lancing Beach Care HomeDear Debbie,

Thank you so much for your kind words about our home. It was an absolute honour to care for your dad and we only wish it had been for longer. He was an absolute gentleman who deserved nothing but the best. We look forward to celebrating his life with you all on the 20th June.
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Review of

Lancing Beach Care Home

from J P (Resident) assisted by family/friend published on 6 May 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have travelled the world and I have been lucky enough to visit Buckingham Palace, the care I have received in Lancing Beach is exceptional. I have never had treatment like it. I am amazed at what has been achieved in a short space of time.
Reply from Suzi Hawes, Resident Experience Manager at Lancing Beach Care HomeReading this was very poignant. John was such a special man. We all enjoyed his chats and spending time with him and his lovely family. Just such a shame we didn't have him for longer.....he is much missed.
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Review of

Lancing Beach Care Home

from Sharon D (Stepdaughter of Resident) published on 28 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is amazing. The staff are wonderful and there are lots of activities happening weekly. The food is lovely and family are made very welcome. It is lovely to see my step mum enjoying herself. One of the lovely carers braided her hair today, that extra care is heartwarming. Thankyou. Sharon,
residents stepdaughter.
Reply from Jacqui Fleming, Home Manager at Lancing Beach Care HomeDear Sharon,

Thank you so much for your kind words which I will feed back to my team. We are very lucky to have handpicked our staff and I must agree they are wonderful. We believe that when we care for any residents, we care for their families too so it is heart warming to hear that you feel welcome.
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Review of

Lancing Beach Care Home

from Brian T (Husband of Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly well run home with caring staff.
Reply from Jacqui Fleming, Home Manager at Lancing Beach Care HomeMany thanks Brian for your review and kind words, as a new home we are delighted to hear that you feel our home is friendly and well run. It is a pleasure to look after your wife and we enjoy your visits to the home, especially when you also take part in some of our activities.
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