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Care Homes Owned by Anavo Group in Cheshire

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Anavo Group in Cheshire

Only the locations & reviews in Cheshire for Anavo Group are showing below.

View the details of all 11 locations (with 527 reviews) owned by Anavo Group

Anavo Group Locations in Cheshire (2)

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2 Care Homes owned by Anavo Group in Cheshire
Alexandra Mill

356 Crewe Road, Shavington, Crewe CW2 5AD 

9.9 38 reviews
"Mum stayed at Alexandra Mill for 4 weeks' respite to allow me to go on holiday. It is a lovely care home, well cared for and presented. Mum…"   Read all 38 reviews
Location Type Care Home

Alexandra Mill in Shavington encompasses everything the organisation has learnt from listening to current residents and families. With 72 beautifully decorated bedrooms spanning across two floors and a whole host of amenities, the home is designed… Read more about Alexandra Mill

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 72 Rooms
  • from £1,450 / week
Brampton Lodge Care Centre

Bridge Lane, Appleton, Warrington WA4 3AH 

8.2 22 reviews
"My Mum has been attending Brampton Day centre for over a year now and she loves it there. The staff in the day centre always go above and…"   Read all 22 reviews
Location Type Care Home

Brampton Lodge provides care throughout three wings in their state of the art facility which has been designed with the needs of residents in mind. The three suites provide long term care for residents who require nursing and residential care, as… Read more about Brampton Lodge Care Centre

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms

Anavo Group Reviews in Cheshire (60)

9.4

Anavo Group has a Group Review Score of 9.4 (9.381) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anavo Group must have a Review Score.

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Review of

Brampton Lodge Care Centre

from Karen G (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been attending Brampton Day centre for over a year now and she loves it there. The staff in the day centre always go above and beyond to support her and to help my Dad and me. Mum is really happy there. We've had lots of up's and downs with Mum's condition and throughout all of that the
staff have always been there for us no matter what and helped where they can both emotionally and practically.
The activities and days out that Mum has been on are really good as well the staff make a real effort to make it fun for the people who attend.
Mum's had two birthday's there now and they've really made a fuss of her. Brampton Day Centre staff mean the world to us, thank you for all you do it's really appreciated.
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Review of

Alexandra Mill

from Christine T (Daughter of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum stayed at Alexandra Mill for 4 weeks' respite to allow me to go on holiday. It is a lovely care home, well cared for and presented. Mum loved her room and soon made friends with fellow residents and all the staff. When I went to pick her up, she said, "I'm leaving already. I thought I was here for
a few more days." That speaks for itself. She will definitely be back for further respite. She particularly enjoyed the activity schedule and had great fun joining in.
Reply from Rachel Magenheimer, Regional Resident Experience Manager at Alexandra Mill
Thank you for your positive comments about your Mother's very positive respite stay at Alexandra Mill, we are so happy that Mum enjoyed the activities and, indeed, made friends in the process!. The…read more
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Review of

Alexandra Mill

from N T (Daughter of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It can take time for your loved one to settle, even in the best homes like Alexandra Mill. It has taken a long time for my mum, who has dementia, to really settle, but with lots of encouragement from the caring staff she seems much happier and content. All the staff are friendly and welcoming to everyone.
My mum particularly likes the housekeeping staff, who are always very kind to her. She has been joining in the activities more, thanks to the lovely activities team who understand her and give her lots of support when she needs it. A lot of the staff have been at the home since mum first moved in, which is always a good sign in my opinion. There are some lovely communal areas to enjoy such as the cafe and garden.
Reply from Stephanie Sheer, General Manager at Alexandra Mill
Thank you for taking the time to write a review, we are very grateful. We really do appreciate your comments regarding the Kindness and friendliness of Staff at the home. The staff team work very hard…read more
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Review of

Brampton Lodge Care Centre

from Vincent H (Husband of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been here two weeks. My initial impression has been a good one with only a few minor issues. We will see over a longer period of time how things proceed.
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Review of

Alexandra Mill

from S F (Daughter-in-law of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly welcome from staff, always smiling, acknowledge resident even though not working on his unit, have time to speak to family if we have concerns.
Staff are always in uniform with name tags, every member of staff from kitchen, domestic and careers and nurse, entertainment staff all welcome us
and say hello to resident
Reply from Rachel Magenheimer, Regional Resident Experience Manager at Alexandra Mill
Thank you for taking the time to write a review, we are truly grateful for your comments regarding the Housekeeping team's engagement with your Mum and of course the Activities Team's efforts too,…read more
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Review of

Alexandra Mill

from C E (Friend of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a Friend of a Resident, from my First visit, I have been very impressed with all the Staff I have met , how Professional and friendly they are, with other Residents and Visitors. The Staff always seem to put the interests and care of the Residents first, I have seen some of the activities they
arrange for the Residents , varied and entertaining. The Cafe area is clean and practical, Ideal for refreshments. Ideal for Family and Friends.
Reply from Rachel Magenheimer, Regional Resident Experience Manager at Alexandra Mill
Thank you for taking the time to write a review, we are very grateful. We really do appreciate your comments regarding the professionalism and friendliness of Staff at the home. The staff team work…read more
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Review of

Alexandra Mill

from Eleanor H (Power of Attorney of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's a lovely accommodating home, staff are so pleasant and helpful, I recommend this place, always nice and clean. i love the activities they do and they have a little wish tree what they do and there's a game room, it's like a boutique hotel but with lovely helpful staff.
Reply from Rachel Magenheimer, Regional Resident Experience Manager at Alexandra Mill
Thank you for taking the time to write a review, we are truly grateful. We also appreciate your commendations regarding the Activities department and their drive and efforts to 'grant wishes' to…read more
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Review of

Alexandra Mill

from Shorveen W (Wife of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All I ever wanted for my husband was care, cleanliness, kind consideration and respect! Alexandra Mill provides all of this. Along with dignity and empathy, not only for him but also for me whenever I visit. I have recommended it to absolutely everyone.
Reply from Stephanie Sheer, General Manager at Alexandra Mill
Thank you for your positive comments about our helpful friendly kind staff, the home's facilities and the cleanliness. The staff team all work hard to deliver high standards at all times. I will pass…read more
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Review of

Alexandra Mill

from D L (Resident) assisted by family/friend published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first day, I have found all the staff very friendly, courteous, respectful, cheerful & keen to please. There is always a happy atmosphere to enjoy with a family feel. I have been able to make good friends among the staff, residents & visitors. The activities and entertainment are very enjoyable.
Reply from Rachel Magenheimer, Regional Resident Experience Manager at Alexandra Mill
Thank you for taking the time to write a review. The staff team work hard to deliver high standards at all times. I will pass your comments on to the team. We value all feedback as this helps us to…read more
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Review of

Alexandra Mill

from Carole P (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has really come on while being here. The Alexandra Mill care home made some lovely new friends. Staff really take care of the residents. A lovely clean home. Management and staff excellent. Always some lovely activities going on for them.
Reply from Stephanie Sheer, Home Manager at Alexandra Mill
Thank you for your positive comments about our caring, friendly and respectful staff team. We are so happy that Mum has settled so well and is enjoying our fantastic range of engaging activities. The…read more
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Review of

Brampton Lodge Care Centre

from Mark E (Son of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mum has been at Brampton for up to 12 months. Our overall experience of the home has been a good one. It can be difficult to gain access when visiting after the office staff have left. Mum is generally kept clean, but we feel standards have slipped of late particularly with the bedding being not
changed regularly. The staff who see Mum really now know her little traits and accommodate accordingly to Mum's mood. We find the staff helpful when asked to help, if we require any information on medications or food, they are great in letting us know. One member of staff was amazing downstairs but has now gone upstairs. Another member of staff is Mum's favourite.
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Review of

Alexandra Mill

from H H (Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was in very poor health when I came here. The property itself is lovely. Management and care have been exceptional. Carers are friendly and professional. I was treated as an individual. I would thoroughly recommend Alexandra Mill.
Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your encouraging feedback regarding your personal experience at Alexandra Mill. The staff team work hard to deliver high standards of quality care at all times. We are so pleased that…read more
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Review of

Brampton Lodge Care Centre

from Ruth P (Daughter of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Brampton Lodge is in need of much improvement and is certainly not the care home that it was a few years ago. They have had 3 different managers over the last year or so since the home came under new ownership/management. I have raised many a complaint with management and had promises of improvement
but none have materialised. I have complained to Social Services and CQC. Staff turnover is very high and lots of the great staff have left. There are a few wonderful, caring staff who remain but these are few and far between. Lots of agency staff being used who don't get a proper handover and therefore are not aware of the residents needs as detailed in their care plans. Basic care needs such as regular personal care and hydration are not met. Communication between management, nursing staff and carers is very poor. I would not recommend this care home to anyone!
Reply from Bev Oliver, Regional Operations Manager at Brampton Lodge Care Centre
Thank you for taking the time to share your feedback regarding Brampton Lodge. We are extremely sorry to hear about the concerns you have raised. We recognise that consistency and communication are…read more
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Review of

Alexandra Mill

from Ann D (Daughter of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose Alexandra Mill for Mum after it had been highly recommended by a friend whose father had been very happy there and we haven't been disappointed. Mum settled quickly and is very content. The home is beautifully appointed and lovely can clean but it is the caring, friendly, respectful attitude
of all the staff which really makes it a special place.
Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments about our caring, friendly and respectful staff. We are so happy that Mum has settled so well and is content. The staff teams work hard to deliver high standards…read more
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Review of

Alexandra Mill

from Gill B (Daughter of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been wonderful, compassionate and kind to my Mum since she moved to Alexandra Mill. Having nursing staff and trained dementia staff has helped tremendously. I have nothing but thanks for all involved, in what at times has been a difficult situation with Mum.
Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you kindly for taking the time to write a review. We appreciate your positive comments and high regard for our staff and the service. The team works hard to deliver high standards of quality…read more
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Review of

Alexandra Mill

from B S (Son of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as you walk into Alexandra Mill you can see what a lovely place it is, with excellent modern facilities. The rooms are spacious, again with first-class modern amenities. The staff at all levels are so friendly, helpful and caring.
Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments about our helpful friendly staff and the home's facilities. The staff team all work hard to deliver high standards at all times. I will pass your comments on to…read more
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Review of

Alexandra Mill

from A V (Resident) assisted by family/friend published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always treated with dignity. Staff are friendly and always try their best to help. The food seems good. Very clean in all areas, activities always available. Hairdresser and coffee shop on site are useful. Settle relatives when stressed. Overall a good place. Price is within all homes in the area of
similar standard.
Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments regarding our care home and the staff team who work hard to deliver high standards of quality care at all times. We are so pleased that your experiences are all…read more
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Review of

Alexandra Mill

from B W (Respite Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a 93-year-old lady who suffered a stroke in April which affected my mobility.
I spent 4 weeks of respite care at Alexandra Mill in October and enjoyed every minute. I felt very safe and well looked after by the staff, in lovely surroundings.
Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your kind review and positive comments regarding the care you received and the environment at Alexandra Mill. The staff team all work hard to deliver high standards at all times. I will…read more
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Review of

Brampton Lodge Care Centre

from K B (Son of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was admitted to Brampton from hospital after a heart attack. Everybody was so kind and considerate, and the physiotherapy team were on hand to set me mum up and about and were fantastic. The care we received for Mum was very good, and the staff were always at hand if Mum needed anything.
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Review of

Alexandra Mill

from David J (Respite Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Booked myself into Alexandra Mill for respite care as I am living on my own following an inguinal hernia repair at the hospital on Friday 31/5/24. It was the best decision I have made as the care was first-class and the staff from the manager down were professional and caring in their duties plus as
an added bonus very friendly. I would not hesitate to recommend this place to anyone after experiencing it first-hand and seeing how other guests were looked after.
Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments and support for the home regarding your speedy post-surgery recovery with an Anavo Group care home which was provided in this instance at Alexandra Mill. The staff…read more
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