Care Homes Owned by Anavo Group in Cheshire

All of the staff have been excellent in our experience, from the team on reception, catering, nursing and care teams to the activities team and cleaners. They all seem to take pride in caring for their residents well and to the best of their abilities.

I spent 3 weeks in respite care. (1) Body map photos were taken on arrival A week later I needed a medical prescription as a skin problem developed I left 2 weeks later with serious skin damage in groin and anal areas, none of which was officially reported to my partner, nor was there any advice on on-going treatment. (2) I was assured, in my assessment, that my needs would be met (I have Parkinson's Disease and have to be moved by hoist. The staff lacked training in this. My foot was hurt (also photo'ed) in one of their efforts to move me. Subsequently I spent most of my time there bed-bound. English was their 2nd language for several staff. This was a problem. (3) On paper, the facilities look good - film room, garden etc. but they were not made available to me

Mum has settled so well thanks to the care and dedication of all the wonderful staff. We are very grateful

The family are so thankful for everything you did for my Mother in Law and the rest of the family, we will be forever grateful xxx

My dad was admitted to Brampton Lodge in November 2025, and after his initial stay on the dementia ward downstairs - where he received wonderful care - he was moved upstairs for end of life care. From the moment we viewed his room (upon acceptance from hospital) and spoke to some of the staff-we were so relieved. Dad received so much love and support from many staff whilst in Brampton Lodge and we as a family are eternally grateful. There will always be small issues in caring for dementia and illnesses of dads kind, however it is the way they are dealt with that matters. Brampton Lodge (Louis and Emma -Managers) have an open door policy, nothing is hidden, nothing is ignored and nothing is not dealt with in the kindest way. I truly believe that to get respect you have to give respect and this is what all the staff members provide. My mum found it so hard watching dad deteriorate but would often receive a hug off one of the staff and a listening ear. That is Brampton Lodges way!

From application to admission the collegues at Alexandra Mill have been superb, understanding, helpful and attentive along with great communication. They worked and continue to work tirelessly to ensure my father in law made the transition as comfortably as they could.

Since my dad moved into this care home, we have been extremely impressed with the level of care, kindness, and professionalism shown by all the staff. Moving into care can be a big adjustment, but the team made the transition as smooth and comfortable as possible for both Dad and our family.

The staff are always friendly, patient, and genuinely caring, taking the time to get to know residents as individuals. Dad has settled in well, enjoys the activities on offer, and is treated with dignity and respect every day.

The home is clean, welcoming, and well maintained, creating a warm and homely atmosphere.

My mum went into Alexandra Mill for end of life care and sadly only lasted 6 weeks. Her care during that time was exemplary, she was treated with kindness and compassion. Big thank you to all the staff involved.

My mother in law came into Alexandra in December. Care has been second to none. Staff very caring and informative.

Since my last review little has changed. Overall, I am more than satisfied my wife is receiving excellent care and attention.

Outstanding home! Arrived for the first time visiting Mum from the US. Was completely blown away by the cleanliness, room size and quality, staff and food. Amazing comfort for my 96 year old Mum, she couldn't be in a better care home.

I enjoy my visits and interaction with residents

I recommended Alexandra Mill to my daughter in laws nan. She was struggling at home with everyday tasks. They, as a family, brought her in for respite, but with the care she received and how she became happier in herself, they took the decision to have her put in permanently. Which is now over 3 months, the best decision they as a family have made.

I can't speak highly enough of Alexandra Mill Care Home. The staff are genuinely kind, patient, and attentive, and they treat every resident with real dignity and warmth. The home itself is always clean, welcoming, and has a lovely atmosphere that immediately puts families at ease. Communication is excellent, and it's clear how much care and effort goes into making residents feel comfortable, safe, and valued. It's reassuring to know loved ones are in such capable and compassionate hands. I would wholeheartedly recommend Alexandra Mill to anyone looking for outstanding care.

We moved my mum to Brampton Lodge Care Home after being very unhappy with her previous care home, and the difference has been incredible. Mum has advanced dementia, so strong leadership was crucial. Although she's only been here six weeks, I already have complete trust and faith in the manager. In my experience, the quality of a home depends on the manager - and he is brilliant. He has been accommodating, proactive and ensured Mum's care is truly tailored to her needs.

The staff treat her with dignity, patience and kindness, and communication is excellent. The food is very good and they've been fantastic at accommodating her dietary needs. The activities team also deserve recognition for creating meaningful, inclusive moments for residents.

We finally have real peace of mind. Thank you to the whole team.

My husband went into the Care Home in December 2025. He seems to have settled in well and the care and attention that the staff give to him is excellent. As all my husband's visitors have commented, it doesn't seem like a typical Care Home, more like a lovely hotel and it is the best that they, and I, have ever seen. He has a lovely room overlooking a well kept garden area which hopefully he will be able to take advantage of once the better weather arrives! They have a fantastic range of activities twice a day, every day, and this is such an important part of my husband's well being. My husband has to have a pureed diet due to his health needs but it is always freshly made and well presented. There is also a cafe area which is great for socialising in with visitors and other residents. The lounge areas for the residents are very modern and give you a homely feel. I would highly recommend the Care Home to anyone looking for somewhere for their loved one to stay.

Our experience at Brampton lodge day care for my partner has been second to none! The staff are so helpful and supportive in every way .. Allen really enjoys going, he attends 3 days a week, The staff are warm and welcoming on arrival, it's great for Allan to have a male carer too which he has a great relationship with ( Finn)

My mum attends the day care centre four times a week. She loves going. I can't thank Kirsty and her team for the caring, friendly and professional way they are with my mum. It's given mum a new lease of life. Mum loves the company and it's given me the peace of mind that's she's in good hands. They pick her up and bring her home. It's a lovely place and I would recommend it to anyone, as I have done several times.

Also, really good staff communication when issues have arisen over a jealous 90+ male friend who would rather she sit at home bored and lonely than she go out and enjoy herself.

Mum has spent time in three care homes over the last few years. We chose Alexandra Mill firstly due to its location and it was recently built. Our expectations for facilities (shop, cafe, meals, care) have all been met, with some staff members exceeding them. I feel confident that mum's physical and most mental needs are well catered for. The extra activities to encourage residents to continue to learn, have fun and socialise are superb. There is always a positive, friendly atmosphere for both residents and loved ones who visit regularly.