Care Homes Owned by Anavo Group in East Sussex
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in East Sussex for Anavo Group are showing below.
View the details of all 12 locations (with 613 reviews) owned by Anavo Group
Anavo Group Locations in East Sussex (2)
Hailsham House Care Home
9.5
70 reviews
New Road, Hellingly, Hailsham BN27 4EW
"Since my wife moved to Hailsham Hpuse she is in the lounge all day, which is good for her as before she was in her room all day. The…" Read all 70 reviews
Location Type Care Home
Hailsham House is a warm, friendly and welcoming home where residents are supported to live safely, comfortably and with a strong sense of belonging. The home features 119 tastefully decorated ensuite bedrooms, each designed to offer privacy, independence… Read more about Hailsham House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 119 Rooms
- from £1,450 / week
Lindridge
9.3
149 reviews
Laburnum Avenue, Hove BN3 7JW
"Mum moved into Lindridge from another (considerably more expensive) care home. Her health, happiness and general interest in life has…" Read all 149 reviews
Location Type Care Home
Lindridge care home in Hove offers people with care needs a welcoming home. Trained staff care for people with dignity and respect at all times. A variety of activities are available for residents to participate that suit their interests.… Read more about Lindridge
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 75 Rooms
Anavo Group Reviews in East Sussex (219)
9.4
Anavo Group has a Group Review Score of 9.4 (9.373) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anavo Group must have a Review Score.
Review of
Hailsham House Care Home
from Peter H (Husband of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my wife moved to Hailsham Hpuse she is in the lounge all day, which is good for her as before she was in her room all day. The activities in the lounge are very good. She likes the sing songs and likes to join in. I visit every day and see the things that are put on for them; they also get a drink
and cake. From what I have seen, it is a happy place. Myself and my 2 daughters and I cannot fault the home at all.
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you for the the lovely review. I will share with my team and continue the great job. The activities are very important at Hailsham House and we will continue the focus to keep the mentioned happy place. Kind regards, Rui
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Review of
Hailsham House Care Home
from Jean R (Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Some parts very good, some not so.
Some staff very caring and others not so.
Out of 100, I would rate for me 95%.
Some staff very caring and others not so.
Out of 100, I would rate for me 95%.
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you for spending time doing your review. I will personally spending some time with you talking about what is great, good and not so good. Rating us 95/100 is also great and I will share with my team. Kind regards, Rui
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Review of
Lindridge
from Philippa W (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum moved into Lindridge from another (considerably more expensive) care home. Her health, happiness and general interest in life has improved noticeably in the 5 months she has lived at Lindridge. It took a while for mum to settle in and for the staff to get to know her but it was worth the wait. I
feel the staff at a Lindridge really care about her well-being. They all seem to get stuck in and work together at making a fun and homely environment. No managers shut in offices here. I'm also impressed by the quality and quantity of outsourced entertainment. It really is exceptional. Thank you to all the the team at Lindridge. I couldn't have hoped for better for my mum.
Reply from Louise Offer, Business Administrator at LindridgeThank you so much Philippa for taking the time to submit a review and for such a lovely one too. It is our pleasure to have you and your Mum as part of the Lindridge family. Thank you for supporting us the way you do and rest assured that the compliment will be put on display for all the team to see.
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Review of
Lindridge
from Tracy W (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot give Lindridge enough praise! We lost mum in April and dad went into the home in July - he went from crying every day and saying he didn't want to be here anymore to being really happy. He's made friends and because they do so much activities and entertainment dad is now loving life. The staff
are so kind, friendly and caring and go out their way to make it a friendly, happy safe place to be.
Reply from Tracey Fox-Stillwell, Deputy Manager at LindridgeThank you for taking the time to provide this wonderful review for us here at Lindridge , we will share this with all the team .
Kind regards
Tracey
Deputy Manager
Kind regards
Tracey
Deputy Manager
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Review of
Hailsham House Care Home
from Patricia D (Partner of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband has been in the care of Hailsham House since June 2025. I am very impressed with the all round care and attention he receives. In addition the staff are always approachable and treat me with kindness and understanding.
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you for the lovely review. It's great to have him as part of Hailsham House. We will continue to do the best for him. I will share these kind words with my team in Willow community. Always nice to see you around too. Best wishes, Rui
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Review of
Hailsham House Care Home
from Jill M (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister and I have had our mum looked after at Hailsham House Care Home for nearly 4 years and have found all the staff to be wonderful. They treated mum and ourselves with respect and kindness and went out of their way to make sure we were always welcome. We can't thank them enough for making sure
mum was comfortable and well looked after. We would always recommend them.
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you very much for the lovely review. I will share with my team and it's great to read that she was well looked after at Hailsham House. We will continue to do our best everyday in treating people with respect and kindness. Best wishes, Rui
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Review of
Hailsham House Care Home
from Steve R (Husband of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When visiting Hailsham House in November 2024, we were very impressed with the operation of the nursing home and the staff who showed us around. They were very professional and helpful. Since my wife was admitted on December 5th 2025, her care and comfort has been everyone's priority. The team were
also very kind and professional, giving me confidence that I chose Hailsham House to care for my wife.
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you for the lovely review. I am glad to read the amazing feedback, I will also share with my team at Hailsham House in Orchard community. Best wishes,Rui
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Review of
Hailsham House Care Home
from Andrew D (Son of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Father has been at Hailsham house since January this year. I have grown to appreciate how hard the team works for my Dad. There have been teething problems, but Rui and his team are always responsive to our small concerns and I am very glad that my Dad is here.
I can recommend coming to the family
I can recommend coming to the family
and residents meetings quarterly: giving families an understanding of the amount of improvements and updates going forward for the residents. The activities and the events scheduled for families to attend is amazing!
Looking forward to the Harvest Festival!
Thanks to all at Hailsham House.
Looking forward to the Harvest Festival!
Thanks to all at Hailsham House.
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you for the lovely review. I will share with my team. I am also glad to read the good feedback about my response and our relatives meeting. These meetings will continue. Great to read about the activities and events involving residents, relatives and community. We have strong activity planner to continue. See you at Harvest Festival next week! Best wishes, Rui
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Review of
Hailsham House Care Home
from L O (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum appears to be settling in well at Hailsham House (beech unit). The staff I have met are friendly, approachable, kind and caring which brings me comfort knowing that my mum is with such lovely people. The home is welcoming, clean and tidy with activities every day should the residents wish to
participate. From first impressions I would highly recommend Hailsham House!
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you for the lovely review. I will share with my team. I am glad to know that you have good first impressions about the home. I also hope that your mum will continue the good adaptation to Beech community and be happy with us. Best wishes, Rui
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Review of
Lindridge
from Anthony M (Son of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father was a long term resident at Lindridge and a dementia patient. Over the years, while there have been changes in management emphasis and several different care/refurbishment initiatives, the professionalism and skill of the carers, clinical staff and all the house-keeping teams has always shone
though. All of the contracted staff have been interested in and sensitive to my Dad's well-being and care needs, his deteriorating cognitive and physical condition and his personal likes and dislikes. He formed strong bonds with many, both during the day and at night.
As a family we have been always welcomed, looked-after, accommodated, supported and guided by all the staff. They have been consistently positive, attentive and considerate, going above and beyond to help us to celebrate special days together and to give us privacy when needed too.
As a family we have been always welcomed, looked-after, accommodated, supported and guided by all the staff. They have been consistently positive, attentive and considerate, going above and beyond to help us to celebrate special days together and to give us privacy when needed too.
Reply from Louise Offer, Business Administrator at LindridgeThank you for your kind words and for recognizing how as a team we have navigated the changes at Lindridge while putting the residents first. Your Dad is so missed by us all and not many days go by without him being mentioned or a memory shared.
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Review of
Hailsham House Care Home
from Martyn R (Husband of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My wife spent 4 years in care with Alzheimer's which was never going to get better. She had very good care that I witnessed, as I could only visit once or twice per week. A very strong lady to survive this long.
Overall, her care was sufficient for the disease she had. The room was always clean and
Overall, her care was sufficient for the disease she had. The room was always clean and
tidy, the food quality was excellent, and the hard working staff were brilliant.
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you for your lovely review. I will share the kind words with our team.
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Review of
Lindridge
from M B (Sister of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Visiting Lindridge was a pleasant revelation. What a wonderful nursing home. My sister is being cared for so well and that is such a piece of mind for her family. Accommodation is lovely and the staff are amazing, kind and considerate. Many thanks to all the staff working there.
Reply from Louise Offer, Business Admisnitrator at LindridgeThank you for taking the time to submit a review. It is our pleasure to look after your sister and we are glad that you enjoy your visits. Your kind words will be shared with the Lindridge team.
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Review of
Lindridge
from G B (Sister of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely care home who looked after my brother so well, very caring & kind.
Reply from Louise Offer, Administrator at LindridgeThank you so much for taking the time to submit a review for Lindridge, it is very much appreciated. Kind regards
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Review of
Lindridge
from V C (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lindridge has looked after my father for over 2 years, and during that time, he has been looked after incredibly well. All the staff, from carers, kitchen staff, cleaners, etc, are very friendly towards him and treat him with dignity & respect.
Reply from Louise Offer, Administrator at LindridgeThankyou so much for taking the time to submit a review. We are very lucky to have your Dad as one of our residents. Kind regards
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Review of
Hailsham House Care Home
from M F (Son of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was with Hailsham House for a few years and was treated with kindness, consideration and with dignity.
We cannot speak highly enough of the home. We will miss our extended family.
We cannot speak highly enough of the home. We will miss our extended family.
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you for your lovely review. Great to hear these kind words. I will surely share with the team. It was a great pleasure to provide care to your mother all these past few years. She was a great asset of our community. Thank you also for the support from your family. You are always welcomed at Hailsham House. Best wishes
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Review of
Hailsham House Care Home
from C R (Wife of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my husband received was excellent and the last few days before he died the staff were so kind and thoughtful to us his family. They were always looking after his needs and we could not fault the staff.
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you for the review. Thank you for the kind words. I am glad that you were happy with our service and our staff. I will share with our team. Best wishes.
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Review of
Hailsham House Care Home
from Marina D (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Helpful staff, especially the deputy manager, who stepped in last minute to take a meeting whilst another member of staff was ill.
Any issues raised, have been listened to and were resolved promptly. Good communication throughout.
Any issues raised, have been listened to and were resolved promptly. Good communication throughout.
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you for your lovely review. Good to hear the compliments about the team. Also great to hear that you have been listened. Let's keep up the good communication and ensure your loved one is well cared at Hailsham House. Best wishes!
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Review of
Lindridge
from G W (Brother of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother had very complex needs that required frequent monitoring by staff, and they have risen to the challenge magnificently. I could not have wished for better care for him. Whatever the crisis, for example pain or wound management or concerns about his health, the nurses and carers responded immediately
and ensure that he was safe. It felt as if the staff treated him as you would a family member and despite all his physical difficulties, my brother looked happy, relaxed, well looked after, and loved.
The atmosphere at Lindridge is calm, homely and welcoming. The food amazing and the management team are visible and approachable. As family we were always treated with kindness, respect and sympathy at a very difficult and stressful time and were made to feel part of their family. It really is a wonderful place. Thank you.
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Review of
Hailsham House Care Home
from J K (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff always go the extra mile. Today is Christmas Eve and one member of staff was cleaning the lounge, she was hoovering around the residents, interacting with them. Stopping to tie shoelaces and noticed a spill. Chatting to residents about their grandchildren and reassuring a new resident. Overall,
the staff have made Christmas extra special. Thank you.
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you for the lovely review. I will share with the team at Hailsham House (Willow). Thank you for all your contribution being part in most of our activities. We will continue to do our best for the residents. Best regards.
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Review of
Hailsham House Care Home
from Shirley W (Wife of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is very welcoming with a calm atmosphere. My husband is cared for and loved by the staff who are always approachable which is a great comfort to me.
Reply from Rui Santos, General Manager at Hailsham House Care HomeThank you for your lovely review. I will certainly share this with my team in Orchard community. We will continue to do our best to care well for him. It's always a pleasure to see you around too. Many thanks
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