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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Solomon Care Homes Ltd in North Somerset

Only the locations & reviews in North Somerset for Solomon Care Homes Ltd are showing below.

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Solomon Care Homes Ltd Locations in North Somerset (2)

 - Browse 2 Care Homes owned by Solomon Care Homes Ltd in North Somerset
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Solomon Care Homes Ltd Reviews in North Somerset (64)

9.2

Solomon Care Homes Ltd has a Group Review Score of 9.2 (9.208) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Solomon Care Homes Ltd must have a Review Score.

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Review of

Tilsley House Care Home

from Francesca E (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum resided at Tilsley House from January 2026 until May 2026. Mum had vascular dementia that was quite advanced and so her needs were complex. The staff at Tilsley were wonderful throughout and cared for mum, prioritising her dignity and need for reassurance. The home pays a lot of attention to wellbeing,
with dedicated staff and activities to ensure residents are stimulated and have quality of life. During the last days of mum's life it was dear that staff genuinely cared for mum and we were very well supported through a very difficult time.
Reply from Rizwan Govindji, Director at Tilsley House Care HomeThank you so much for your feedback. We take all feedback very seriously and will work hard to improve in areas highlighted.
At both our homes - Tilsley House and Earlfield Lodge, we strive to constantly improve the quality of care and support for our residents so they can have meaningful lives.
Thank you again. Rizwan Govindji (Director)
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Review of

Tilsley House Care Home

from Susan P (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the care that my mum has in Tilsley House is exelent, the staff are very friendly and helpfull, her room is always clean and tidy, the food is great, most importantly my mum is happy and that makes me happy, so in my opinion Tilsley House is brilliant. Thank you to all the staff who care for
my mum!
Reply from Rizwan Govindji, Director at Tilsley House Care HomeDear Susan, very many thanks for taking the time to let us know about your's and your mum's experience of Tilsley House. It is very encouraging for all the staff because they all work very hard to support our residents' quality of life.
We are always striving to improve our care at both our homes - Tilsley House and Earlfield Lodge.
Thanks again. Rizwan Govindji (Director)
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Review of

Earlfield Lodge

from June W (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother was a bit surprised, she was coming home yesterday and took a while to get into the wheelchair at the care home and into the car.
As soon we got home I could see my Mum not stable on her legs her mobility had deteriorated and was shaking within her hands, she couldn't stand up, so when our
assessor came from another care provider, she had to call and ambulance since then she has to have extra care each day now a referral for physiotherapy in her legs to get some movement, now we have to help her to the toilet a camode for night time and to assist in mobility within the property.
Reply from Grace Talluri, Manager at Earlfield LodgeThank you for sharing the feedback on recent change in mum's mobility. I understand how distressing it must have been.
As we discussed by telephone, her medical conditions have likely contributed to a gradual reduction in her strength and mobility. I am very sorry for the worry this has caused you and your family. May be I should've give you some hand-over on discharge. Her progressing diagnosis means she experiences significant fatigue, which can affect her stability and reduced mobility.
We are reassured that she is now in a nursing home where she will receive continuous, comprehensive care.
Please be assured that we tailor care to each resident's individual needs, and your mother's wellbeing remains our priority. If you would like to discuss anything further, I am always available :)
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Review of

Tilsley House Care Home

from K J (Son of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been in Tilsley House care home over a year. The home provide the support needed and do much to keep mum mentally stimulated and entertained. Mum always says how she enjoys the home. The care team are always on hand and are friendly and helpful. The Home has a great relationship with
the local medical services and ensure that changes in response to drugs or behavior are noted and assessed in case there is a need for intervention.


During the nice weather the Care team ensure that there are plenty of fluids and even ice creams, they also make full use of their large garden so that people get plenty of fresh air.


The Home's management team are accessible, very friendly and helpful.


I am so pleased that we found this home for mum, as it couldn't be better for her.

Reply from Rizwan Govindji, Director at Tilsley House Care HomeThank you so much for your feedback. This is a critical part of the way in which we manage our service and where we need to focus effort. It is also a great source of acknowledgement, encouragement and motivation for the entire staff team.
At both our homes, Tilsley House and Earlfield Lodge we strive to support our residents to have the best possible lived experience in their sunset years. Many thanks. Rizwan Govindji (Director)
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Review of

Tilsley House Care Home

from A J (Daughter of Resident) published on 27 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm just posting a follow-up review as Mum has now been living at Tilsley House for almost 2 years! She continues to tell me that she is in "the best place". All of the team look out for Mum and there has been several occasions where they have picked on early signs that Mum is slightly off colour.
They immediately bring in the GP to discuss options and ensure the best possible treatment. Food is so important to someone the age of my Mum to ensure she keeps her strength up. There is always plenty of choice and lots of snacks and biscuits available during the day. And of course, plenty of fluids via soft drinks and lots of cups of tea. Mum used to suffer regularly from dehydration and resulting UTI's before living at Tilsley. She hasn't suffered from dehydration once since moving in! Everyone continues to treat Mum with respect and there is always a bit of ribbing which my Mum loves. She feels safe, whilst stimulated. Thank you Tilsley team for being such wonderful carers
Reply from Rizwan Govindji, Director at Tilsley House Care HomeThank you so much for taking the time to send this review. It is a tribute to all the staff at Tilsley House.
At both our care homes, Tilsley House and Earlfield Lodge we strive to give our residents the best lived experience possible. It is not always easy so reviews like this one are vital to keep us all motivated and encouraged. Thank you. Rizwan Govindji (Director)
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Review of

Tilsley House Care Home

from Sue J (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is so reassuring for us that Mum is in such a good place.
Mum has been a resident for almost two years now and she is very well cared for.
The Carers look out for Mum and will always contact the GP if they or Mum has any has any medical concerns.
It is great that the Carers encourage Mum to get involved
in activities especially the craft work as Mum has always had a passion in making things. Mum is knitting and doing jigsaws which is great as it keeps her going which is so important.
Mum also loves the banter she has with some of the Carers. They are great and when I see the contact it makes Mum smile and laugh which is so lovely to see.
The Team also make us feel very welcome when we visit offering us a drink which is very kind.
Mum also enjoys the food, which is varied and they know Mums likes and dislikes which is great.
Thank you and keep up the good work Tilsley
Reply from Rizwan Govindji, Director at Tilsley House Care HomeDear Sue, this is very heartening and encouraging to see feedback like this. We will continue to look at the feedback and strive to continuously improve the lived experience of all our residents. Rizwan Govindji
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Review of

Earlfield Lodge

from Christine J (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased we found ths wonderful carehome for our mother, she is well cooked after and very happy. The staff are amazing very friendly and nothing is to much trouble . They have entertainment for the residents which is brilliant it gets them out of there from and interacting with other
residents. Mum's room is a bit small but she is happy with it., it is kept clean. Mum is helped to shower and dress nothing is too much trouble, we are very happy with the carehome.
Reply from Grace Melanie Talluri, Registered Manager at Earlfield LodgeThank you so much, Christine. Your words mean more than I can say. We're just incredibly grateful that you have found us, where Mum is cared for with such kindness and patience. The staff truly go above and beyond, and knowing she's happy brings us such peace. Your feedback is really appreciated.
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Review of

Earlfield Lodge

from Jane B (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was placed here for assessment after leaving hospital. Due to decline relating to Alzheimers she was unable to return home, and had settled in well.
Her room is simple and en suite -personal items can be added. She is able to decide whether she wants to have her food in her room or dining
room; socialise or watch tv in her room- retaining relevant independence.
Food is home cooked, and everything I have seen is lovely, and my discerning mother eats and enjoys it, especially the cake and pudding ! I have seen great care and compassion with dignity, by the staff to my mother and other residents, and who are always welcoming when we visit. There are activities, visits , e.g. bowling-and entertainment on a regular basis. A hairdresser and chiropodist visit- she and other residents are always dressed with obvious care
Maintenance and cleaning is always evident by lovely friendly staff, and hard floors throughout are a good idea. Managers/accounts approachable and helpful
Reply from Grace Talluri, Registered Manager at Earlfield LodgeThank you so much, Jane, for taking the time to leave us such a thoughtful and heartfelt review. Your kind words truly mean a great deal to our entire team. We're delighted to hear that your mother has settled in well and that she feels comfortable, supported, and able to maintain her independent. It's wonderful to know she enjoys the home cooked meals.
We're incredibly grateful for your recognition of the care, compassion, and dignity shown by our staff. They work with genuine dedication. We're also pleased the acknowledgement reg the activities & visiting services. Your comments about our maintenance team, housekeeping staff, and management being approachable and helpful are deeply appreciated. Your feedback encorages us to continue striving for the highest standards every day. Thank you again, Jane, for your trust, your warmth, and your generous words. It is a privilege to care for your mother, and we're honoured to be part of her journey.
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Review of

Earlfield Lodge

from Jackie H (Daughter of Resident) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Earlfield Lodge for over a year.She has a lovely big room with wonderful views The staff are excellent.They are very caring & spend time with her even though she is nearly deaf & its hard to make her understand.We are always greeted with a coffee & sometimes biscuits
or cake.The staff always remember us & are always cheerful.There is generally some sort of entertainment organised,whether its a game or quiz or someone coming into the home to sing to them or play a musical instrument.The staff,including the management team, are very caring & always go above & beyond what is asked of them.
Reply from Grace Melanie Talluri, Registered Manager at Earlfield LodgeThank you so much, Jackie, for your thoughtful and heartfelt feedback.
We are truly delighted to hear that your mum has been enjoying her time at Earlfield Lodge over the past year.
We are especially pleased that you feel welcomed each time you visit, whether with a friendly greeting, a cup of coffee, or a homemade treat. Our staff take great pride in creating a warm and familiar atmosphere for families, and your kind words mean a great deal to them.
Thank you also for recognising the activities and entertainment we organise-our goal is always to keep our residents engaged, stimulated, and happy. Your acknowledgement of the team's dedication, from carers to management, is truly appreciated. They strive every day to go above and beyond, and feedback like yours reminds them why they love what they do.
We remain committed to supporting her-and your family-with kindness, respect, and compassion.
Thank you again for sharing your experience.
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Review of

Tilsley House Care Home

from Julian B (Brother of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our sister was a resident at Tilsley House for the last three years of her life. She suffered from early onset Alzheimer's disease.
We visited her several times a week for the duration of her stay. We always found the team at Tilsley House to be caring, friendly and supportive. They looked after
all our sister's needs including personal care. Whenever we visited, she would be clean and wearing freshly laundered clothes and her room and toilet were spotless. She enjoyed the food and always had something to drink by her side.
In the last week of our sister's life, when we spent a lot of time by her bedside, the carers were extremely supportive to all of us, for which we are very grateful.
Reply from Michelle Butler, Manager at Tilsley House Care HomeThank you for your kind words, we will pass this on to the team.
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Review of

Tilsley House Care Home

from Linda C (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came into Tilsley House on Respite after a fall at home. As soon as we came we were made welcome and felt like family straight away. Mum decided after 2 weeks that she would like to live here because no matter how much help and support she needs there is always someone here to help. Its now been
almost 2 months she has been here and its lovely to see her settled , with company and happy. Every one of the staff are lovely and greet our family happily. Thank you for helping us through some tough times. We recommend Tilsley House with the highest regards.
Reply from Michelle Butler, Manager at Tilsley House Care HomeThank you so much for your kind words. It lovely to know your mum is happy here. Its our pleasure to support her and the family. Your thoughtful words truly inspire the team to continue providing the best care possible . Thank you
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Review of

Tilsley House Care Home

from Timothy A (Brother of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
The nursing staff are good, however, the nurses in charge are not good at all. I had to place my sister into safe guarding care and was grateful to Tilsley to accept her. The trouble was that my sister had a urine infection when she arrived that took 9 days for the staff to get anti biotics to treat
her. They blamed a mix up with the doctors as they used a different practice to my sisters GP. It was only after i rang both practices that she received the treatment she needed. They also decided to stop her Strong pain medication and replace it with Paracetamol!! without consultation. Leaving my sister in immense pain and withdrawal from a medication she had been on for years. It was a huge relief to find her a place else where so she no longer suffered from the, in my opinion, incorrect decisions of the senior nursing staff.
Reply from Michelle Butler, Manager at Tilsley House Care HomeThank you for taking the time to leave a review. However, we must clarify several inaccuracies.
Tilsley is a residential care home and does not employ nurses or provide nursing care. All clinical decisions, including prescriptions and treatment for infections, are managed by external healthcare professionals such as GPs and district nurses. References to "nurses in charge" or nursing decisions by our staff are therefore incorrect.
We also hold clear documented evidence showing that claims regarding delayed treatment or inappropriate medication changes do not reflect what occurred. Our team followed correct procedures at all times, sought timely medical advice, and acted in line with professional guidance.
Your sister was well cared for and actively participated in activities, spending positive time with our activity coordinator.
While we value feedback, it is important that reviews are accurate. We are always happy to discuss concerns directly to ensure clarity and resolution.
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Review of

Tilsley House Care Home

from Alison D (Daughter of Resident) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been provided the best care and support at Tilsley House for the past 20 years. That care was also extended to the family. All staff became her friends and family. With the utmost dignity, Mums' needs were addressed with respect. The atmosphere is a happy peaceful one, with entertainment,
crafts, gardening club and Sunday services. Good is home cooked, with variety and delicious. I cannot speak highly enough of the Managers and entire Team. She craved a sanctuary and Tilsley House provided that and so much more.
Reply from Rizwan Govindji, Director at Tilsley House Care HomeBless you. All our thoughts and codolenses to you. Your mum and you have truly been like family.
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Review of

Tilsley House Care Home

from Karen D (Daughter of Resident) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad went for rest bit in Tilsley House, and the care he received was exceptional. The staff where kind, considerate , professional and I couldn't have asked for more for my dad.
My dad liked his stay and care so much he is considering going to live there full time.
Thank you to the manager , who
was so helpful and informative and nothing was to much trouble .
Reply from Rizwan Govindji, Director at Tilsley House Care HomeAmazing. Thank you very much for taking time to give feedback to our Manager, Michelle, and her staff. I am so happy to hear your dad enjoyed his stay. He is welcome anytime. Rizwan Govindji. Director
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Review of

Tilsley House Care Home

from J S (Daughter of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum went to Tilsley House in February 2025 after a long stay in hospital. After a short period she began to eat again after not eating hardly at all in the hospital so that was a huge relief to myself and sister. The staff were great with her, and couldn't have asked for more from then, very caring
and kind. She would have stayed at Tilsley permanently but unfortunately it was just to far from her family and we had to move her closer to us. I would ;just like to say a huge thankyou to all at Tilsley House for looking after Mum so well for us.
Reply from Rizwan Govindji, Director at Tilsley House Care HomeThank you for taking the time to send your feedback, which we take very seriously. We have a continuous plan of actions to upgrade the rooms and facilities at Tilsley House.
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Review of

Tilsley House Care Home

from F B (Daughter of Resident) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Tilsley House for respite care following a spell in hospital after a fall. Her stay in hospital had been particularly stressful and Mum hadn't slept well or wanted to eat during the time she was there. Tilsley House was the perfect haven for her after this experience. The managers of the
home were confident that they could support her with improving her mobility and could give her the care and attention needed in order for her to recover her appetite and strength. She has a lovely room with an en-suite, which Mum was able to access independently quite soon after her arrival. All staff are very kind and there is a welcoming, friendly, family atmosphere to the home. I am impressed by the way they work together, whatever their role, for the benefit of the residents.
Reply from Rizwan Govindji, Director at Tilsley House Care HomeThank you for taking the time to submit this review. We will do all we can to continue to improve our service at Tilsley House so all our residents and all our stakeholders have great experiences. Warm regards
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Review of

Earlfield Lodge

from Karen C (Daughter of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom has been a resident at Earlfield Lodge for over 3 years. During that time, the home has gone through various changes. The home now looks lovely and modern. The current staff and the management team run the home very well, from what I've seen. They are wonderful to Mom with her care. They cater for
her own individual needs. At times, individual members of staff go over and above, in various ways to help and support, which is very much appreciated. Mom recently celebrated her 90th Birthday and the team of staff, could not have done anymore to ensure Mom had a super time, at a party on the premises. All the residents and staff joined in with a sing-a-long, having a joyous time. I wish to thank all the staff at the home, for how committed they are and for how hard they work. It's good to see how well Mom is being looked after and treated. Keeping in touch with me, regarding her health, is very reassuring. Thank you all for everything that you do!
Reply from Rizwan Govindji, Director at Earlfield LodgeThank you for taking the time to provide your feedback. I am happy to see that the efforts put in by the new management and the considerable investments we have made over the past 18 months are making a difference. We will continue to improve our service each day.
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Review of

Tilsley House Care Home

from Susan W (Niece of Resident) published on 21 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt became a permanent resident at Tilsley House in July this year. She was diagnosed with Alzheimer's a few years ago and her move to Tilsley House related to her advancing condition and her having falls. As a family we cannot emphasize the wonderful care our Aunt gets. All of the care workers
are so kind and their experience shows. We are also impressed with the social activities they provide on a daily basis. Our Aunt has flourished, taking an active part in the activities and is now eating regular meals which she wasn't doing at home. The management are very visible and have been extremely helpful if we have needed to ask them anything about our Aunt's care. We would definitely recommend Tilsley House to anyone with a relative or friend who needs care.
Reply from Rizwan Govindji, Director at Tilsley House Care HomeThank you for taking the time to leave your feedback, Susan. We will continue to work daily to improve our care at Tilsley House and, indeed, in all homes within our company - Solomon Care Ltd.
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Review of

Tilsley House Care Home

from M G (Daughter of Resident) published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in Tilsley for 2.5 years and is 102 years old. She has a lovely room with an en-suite. Meals are lovely, with lots of tea/coffee throughout the day. The staff are very caring and Mum is very happy there. They always make us as a family very welcome. And keep us informed when she is unwell,
although there are not many days when one of us is not visiting. We also have meetings with the nurse from the GP surgery who visits the home regularly. I would recommend Tilsley to anyone looking for a home for their loved one.
Reply from Rizwan Govindji, Director at Tilsley House Care HomeThank you for taking the time to send a review. I am so happy that you would recommend Tilsley House to others. This is a great acknowledgement for our staff who work ever so hard each and every day. We will take away your feedback and strive to improve our service continuously.
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Review of

Tilsley House Care Home

from Louise L (Great-Niece of Resident) published on 29 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My uncle came to the care home straight from hospital following a fall. They did a great job of settling him in and making him feel safe despite his confusion. They made a real effort to get to know him and his interests. They were approachable and helpful with any concerns we had.
I would have been
happy to make this placement permanent however for convenience we moved him to a home closer to us.
The activity coordinator was particularly lovely and helpful. They all do a great job in difficult circumstances.
Reply from Rizwan Govindji, Director at Tilsley House Care HomeThank you for taking the time to review your great-uncle's experience at Tilsley House. We hope he has settled in well at his new home but we are always here should you need us. We will continue to work hard to improve our service in areas you have identified. Regards, Director
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