Willinbrook in Somerset | 3 Care Homes

Review of
Cedar Lodge
from D W (Respite Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

Today I've had a male member of staff called Grant shouting at me and making comments some sarcastic comments and general bullying. I'd like to report this to management as I've had a bad history of men in power abusing me. This is sent from the lines unit. It's not the 1st time and until I leave which

I am hell continue and it scares me very much
Limes unit

Reply from Jacob Nye, Registered Manager at Cedar Lodge

Thank you for making me aware and we will fully investigate your comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Aspen Court Care Home
from Bridget B (Wife of Resident) published on 11 July 2025 Submitted via Website • Report

Overall Experience

In the six months my husband has been at Aspen Court he has been so much calmer and happier in himself. It is now a pleasure to visit him and have what I call my special time with him. I believe this is entirely due to the loving care, kindness and attention he is receiving from everyone who works there.

They are wonderful people who are enabling my husband to be the very best that he can be physically and mentally. That care has also been extended to myself as I always feel welcomed each time I visit and part of my husband's new family. My heartfelt thanks go to you all. Carers , nurses, activities staff, office and management and all the support workers , One hundred percent an amazing team !

Reply from Kim Leech, Registered Home Manager at Aspen Court Care Home

Thank you so much Bridget, for your lovely review. I'm so pleased you and your husband are part of the Aspen family. Our staff work so hard caring for our residents and their families, with love,…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Aspen Court Care Home
from S R (Stepdaughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report

Overall Experience

What a fantastic team at Aspen Court. They gave my stepfather above and beyond care during his stay. He was cared for and supported until he passed away. Treated with dignity and respect, a guard of honour was given by the night staff when he was carried from his room. The activities team never give

up trying to interact with residents, lots for everyone to join in and do. I was made to feel welcome and kept up to date with regards to his care. Thank you to every person who works at Aspen.

Reply from Caroline Walton, Quality & Compliance Manager at Aspen Court Care Home

Thank you so much for your lovely review. We are happy that you found Aspen Court went above and beyond to care for your stepfather during his end of life. Please accept our condolences.Kind regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Aspen Court Care Home
from J W (Wife of Resident) published on 23 May 2025 Submitted via Postal Card • Report

Overall Experience

I recently visited my husband over the lunch time period. We were asked if we would like to sit outside in the garden for lunch - something we might have done at home. It was lovely and sunny, I noted at least 12 other resident sat under the canopy. The tables were set with cutlery, napkins and drinks

as if in the dinning room. The lunches were wheeled out and all the staff were helping the residents with their food. It was a happy environment with music playing.The staff were patient caring and observant of residents needs. A great deal of effort was made to ensure everyone was okay and happy as they could be. Well done Aspen Court and thank you.

Reply from Caroline Walton, Quality & Compliance Manager at Aspen Court Care Home

Thank you so much for your lovely comments. We are very pleased that you and your loved one enjoyed the meal outside in the garden at Aspen Court. Kind regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Aspen Court Care Home
from P H (Husband of Resident) published on 15 May 2025 Submitted via Website • Report

Overall Experience

Aspen Court provides first class care for residents and also supports residents' families and friends well.
Carers, managers and support staff work well as a team, striving to understand and identify individual residents' needs and provide exceptional levels of care - delivered with patience, good

humour and respect.

Reply from Pip Harris, Marketing Manager at Aspen Court Care Home

Thank you so much for your kind review. It is lovely to hear such positive feedback about the care and support our team provides. We're proud of the way our carers, managers, and support staff work…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Aspen Court Care Home
from R P (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report

Overall Experience

Both my parents have been residents at Aspen Court spanning a number of years. The care is exceptional. Residents are treated with kindness, patience and dignity. Staff go above and beyond to provide individualised care and activities. The activities team are extraordinary providing a choice of stimulating

activities, events and celebrations. Friends and families are encouraged to join in adding to the feeling of a community.
You are welcome to visit at any time and are greeted with kindness by the staff, many of whom I have now known for years.
I am always kept well informed of anything to do with their care and there is always a manager available to discuss any concerns or updates.
In the most difficult of circumstances the staff at Aspen Court enabed my parents to spend precious time together, I cannot thanks them enough or recommend the home more highly.

Reply from Caroline Walton, Quality Support Manager at Aspen Court Care Home

Thank you so much for your kind words. We are very happy that you found Aspen Court staff were kind and caring and that the activity team were exceptional. We will pass you comments onto the…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from M C (Sister of Resident) published on 14 April 2025 Submitted via Postal Card • Report

Overall Experience

My sister always seems happy. Visible care and relationship with my sister seems good.

Reply from Pip Harris, Marketing Manager at Cedar Lodge

Thank you so much for your kind words. It is lovely to read that your sister is happy at Cedar Lodge and that you've noticed the positive relationships and care she receives. Our team works hard to…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from Katy H (Resident) published on 3 April 2025 Submitted via Postal Card • Report

Overall Experience

The limes has helped me in a lot of way through my journey out hospital and all the staff have really supported me through this. One staff member in particular has had a lot of input with myself lately and this is beginning to help me a lot. I really appreciate it here.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you for your care review and kind words they mean so much to us all at The Limes and Cedar Lodge. Your journey is inspiring and the progress you are making incredible!See you soonTake care

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from A N (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report

Overall Experience

My mother is settled and enjoys living in the home.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you so much for your care review, your time and words mean so much to us all at Cedar Lodge. Your families support and kindness over the years is very much valued.See you soonTake care

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from Joanna W (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report

Overall Experience

Staff all very nice and genuinely seem to care about the residents. Care home is a bit dated but clean and homely feel to it. Food always looks nice. I am always offered a drink when I visit. I don't think the staff are able to give my mum the care she needs but this is down to mum's mental health and

lack of support from wider authorities.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you so much for your care review and kind words ,it means so much to us all at Cedar Lodge. Thank you for recognizing the way in which we are working for better outcomes for your mum and the…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from S K (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report

Overall Experience

Mum is very happy and settled in Cedar Lodge. Staff are very helpful. Cannot fault the home.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you so much for your care review. Your comments mean so much to us all at Cedar Lodge and help immensely with our improvement plans.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from Luci G (Resident) published on 21 March 2025 Submitted via Postal Card • Report

Overall Experience

The limes unit is a wonderful place to be. The staff are caring and considerate. I am lucky to be able to better my life by staying at the Limes. The staff are friendly and its a comfortable atmosphere to be in. The food is excellent and for the first time in my life I have a quality of life which I

didn't have before I moved to the limes. The manager is excellent at her job and has a lot of responsibility.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you so much for your care review, it really does mean so much to us all. I'm very pleased to hear you are enjoying your stay at The Limes and your quality of life has improved. You are doing…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from Vivienne G (Mother of Resident) published on 20 March 2025 Submitted via Postal Card • Report

Overall Experience

I feel very fortunate that my daughter is in the Limes. The Limes staff and especially the manager have helped and supported my daughter and she is now feeling better than she has for the past 25 years! What they've managed to do is turn her life around with patience and a structured environment. The

Limes is a wonderful environment, a lovely atmosphere and the staff are amazing. I truly feel so lucky as I believe the Limes have saved my daughter's life!

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you so much for your care review. I'm so happy for your daughters progress and for your family as a whole. Thank you for your continued support in making things happen! Your words mean so much…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from L P (Son of Resident) published on 20 March 2025 Submitted via Postal Card • Report

Overall Experience

I'm am very happy with the service you are providing my dad.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you so much for your care review. Your words mean so much to us all at Cedar Lodge and go along way in making further improvements.Look forward to seeing you soon

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from Debra S (Niece of Resident) published on 20 March 2025 Submitted via Postal Card • Report

Overall Experience

My uncle came to live at Cedar Lodge Care Home in the summer of 2022 as was struggling to look after himself and was very vulnerable and at risk of coming to harm living in the outside world, and naturally family would always be worrying about him. All the family are happy with the care he gets and

know that he is safe. He is also the happiest we have seen him.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you so much for your care review. I'm really pleased to here your uncle is the happiest he has been. Your words mean so much to us all at Cedar Lodge and go along way to making further…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from Anita F (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card • Report

Overall Experience

We are welcome at Cedar Lodge anytime of the day. The staff and care providers are friendly and courteous. Our mum is receiving excellent care and is in a happy and loving environment. We feel confident that mum is receiving the best care possible. We are kept up to date with any issues, the staff are

like family to us aswell. We like to be involved with mum's care and this is never an issue. Great team.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you for your care review and heart felt words, it really means a lot to us all at Cedar Lodge. Your sentiment is appreciated and wholeheartedly reciprocated.Look forward to seeing you soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from M B (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report

Overall Experience

My experience of the home is that mum seems happy, full of smiles. She enjoyed the singing and seeing the rabbit, holding it and stroking it. It seems that activity really cheered her up. She enjoys going for outings and having a bath. Everytime her nails are painted mum shows them to me and smiles.

The staff seem to pay attention and help mum when she is upset.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you so much for your kind words, it means so much to us all at Cedar Lodge. We're so pleased to hear you've had a positive experience. We truly appreciate the time you've taken to complete this…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from L S (Sister-in-law of Resident) published on 5 March 2025 Submitted via Postal Card • Report

Overall Experience

When I visit my brother-in-law who lives at Cedar Lodge. I always have a warm welcome, lovely staff and all are caring people. The manager is very nice and understanding. The food is lovely and all fresh veg and looks hot, not frozen rubbish. Keep up the good work at the Cedars Lodge.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you so much for your review and kind words they mean so much to us all at Cedar Lodge. We look forward to welcoming you for lunch soon.Take careMatthew

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from Anita M (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report

Overall Experience

The care Mum receives is outstanding. She is treated as an individual not just a resident. They keep us updated at all times and consult us regarding ongoing care and any health concerns.
Their care also extends to us as a family, we know Mum is in safe hands and well cared for,

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you for your review and kind words, it means so much to us all at Cedar Lodge. Thank you for your family's support and kindness over the many years. Take care, Matthew.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cedar Lodge
from Peta A (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report

Overall Experience

My dad has been living at Cedar Lodge for almost two years. It has been hard for him at times as he gets very anxious but the staff have always been so kind and reassuring. They have encouraged him to make decisions for himself whenever possible. I find that there is good communication from the lodge

regarding my dad's needs, and if there are any changes in his care I know he is safe and content at Cedar Lodge.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you so very much for your review and kind words, it means so much to us all at Cedar Lodge. Thank you for your family's support and kindness over the years. See you soon. Take care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Willinbrook in Somerset

Willinbrook Locations in Somerset (3)

Willinbrook Reviews in Somerset (126)

Cedar Lodge

Aspen Court Care Home

Aspen Court Care Home

Aspen Court Care Home

Aspen Court Care Home

Aspen Court Care Home

Cedar Lodge

Cedar Lodge

Cedar Lodge

Cedar Lodge

Cedar Lodge

Cedar Lodge

Cedar Lodge

Cedar Lodge

Cedar Lodge

Cedar Lodge

Cedar Lodge

Cedar Lodge

Cedar Lodge

Cedar Lodge

Awards / Recognitions (0)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers