Care Homes Owned by Willinbrook in Somerset

The nursing care is well above standard and clients are treated as part of the family. The staff from reception, laundry, kitchen, cleaners, care staff and nurses are always helpful with nothing being too much trouble. As a family we are so pleased that they are being so well cared for and not have to worry 24 hours a day if they are alright.

Thank you to all the staff at The Limes at Cedar Lodge.

I have not seen my Mum smile like she has done so it's moving into Cedar the Lodge. Since before she was diagnosed with dementia. And when you ask her about Cedar Lodge, she says that she loves living here and the help is amazing.

We had a roller coaster of a ride, with him being refused by some homes, and others wanting him to leave after just a few weeks. Each time he was moved he became more unsettled. We were at our wits end.

A man who always took pride in his appearance, we started noticing he always looked clean, well shaven and comfortable.

Unfortunately Dad passed away this week, but the care he received since he was referred to the very end has been second to none.

All the staff have been friendly and welcoming to us, but more importantly, took such good care of Dad.

We highly recommend Aspen Court and we are so thankful to all the staff that took such genuine care of Dad and made his last year+ comfortable.

My wife's been in full time residency for about two months and, overall , I'm pleased with the care and attention that she receives at Cedar Lodge . She always seems happy when I visit. It's good to know that Cedar lodge provides and manages a personal allowance bank account for items like foot care and hair dressing although I'm disappointed there's no hair dressers appointed at the time of writing as she could do with at least a dry cut. I think a little more attention could be given to ensuring that she doesn't leave her glasses in her room but wears them every day.

Its a very happy place for him and me to visit him. Xx

Very good, I couldn't be happier with the way my husband has settled in and is being looked after. All aspects are A1 food, entertainment, staff, nurses, etc. Cleaning staff, laundry staff, etc.

Mum has been at Aspen Court for nearly 4 months and has settled very well. All staff, from management down, are approachable, kind and really care for the residents. She's put on weight and always looks smart and very well cared for. They strive to accommodate individual needs, and the activities/entertainment are really fantastic. Mum sees a minister once a month and people from the volunteer library service, who provide her with books and chat to her. I feel totally at ease with mum being at Aspen Court and know she is safe and in capable caring hands.

My son has now been a resident at the Lodge for 6 years and feels very much at home there. He arrived in a state of high anxiety following a previous residential experience during which his behaviour had risen from challenging to chaotic. The placement was offered at short notice and, on paper, he certainly wasn't an ideal resident. Among other issues he was prone to causing floods, smashing doors and light sockets and having complete meltdowns. The staff not only treated him in a calm, professional manner, but adapted his flat to ensure that his more damaging behaviours couldn't continue. They also put some structure into his daily routine which he was made fully aware of and soon adapted to - I think this was one of the main benefits in making him feel secure and listened to. Danny is kept very much in the loop as to who will be looking after him daily and this encourages awareness and participation. He used to go to his Dad's for Xmas, but now wants to stay "at home". A happy man!

Limes unit

In the six months my husband has been at Aspen Court he has been so much calmer and happier in himself. It is now a pleasure to visit him and have what I call my special time with him. I believe this is entirely due to the loving care, kindness and attention he is receiving from everyone who works there. They are wonderful people who are enabling my husband to be the very best that he can be physically and mentally. That care has also been extended to myself as I always feel welcomed each time I visit and part of my husband's new family. My heartfelt thanks go to you all. Carers , nurses, activities staff, office and management and all the support workers , One hundred percent an amazing team !

What a fantastic team at Aspen Court. They gave my stepfather above and beyond care during his stay. He was cared for and supported until he passed away. Treated with dignity and respect, a guard of honour was given by the night staff when he was carried from his room. The activities team never give up trying to interact with residents, lots for everyone to join in and do. I was made to feel welcome and kept up to date with regards to his care. Thank you to every person who works at Aspen.

I recently visited my husband over the lunch time period. We were asked if we would like to sit outside in the garden for lunch - something we might have done at home. It was lovely and sunny, I noted at least 12 other resident sat under the canopy. The tables were set with cutlery, napkins and drinks as if in the dinning room. The lunches were wheeled out and all the staff were helping the residents with their food. It was a happy environment with music playing.The staff were patient caring and observant of residents needs. A great deal of effort was made to ensure everyone was okay and happy as they could be. Well done Aspen Court and thank you.

Carers, managers and support staff work well as a team, striving to understand and identify individual residents' needs and provide exceptional levels of care - delivered with patience, good humour and respect.

In the most difficult of circumstances the staff at Aspen Court enabed my parents to spend precious time together, I cannot thanks them enough or recommend the home more highly.

My sister always seems happy. Visible care and relationship with my sister seems good.

The limes has helped me in a lot of way through my journey out hospital and all the staff have really supported me through this. One staff member in particular has had a lot of input with myself lately and this is beginning to help me a lot. I really appreciate it here.

My mother is settled and enjoys living in the home.

Staff all very nice and genuinely seem to care about the residents. Care home is a bit dated but clean and homely feel to it. Food always looks nice. I am always offered a drink when I visit. I don't think the staff are able to give my mum the care she needs but this is down to mum's mental health and lack of support from wider authorities.

Mum is very happy and settled in Cedar Lodge. Staff are very helpful. Cannot fault the home.