Care Homes Owned by Willinbrook in West Midlands

Thank you for your kind and thoughtful review. We are grateful that you took the time to share your experience with Maplebrook. It means a great deal to the whole team to know that our care and communication made a positive difference for both you and your sister during such a challenging time.Supporting residents with complex needs is at the heart of what we do, and we are proud to have been able to offer your sister a place where she could feel safe, supported, and respected. Your feedback about the patience and kindness of our staff is appreciated and will be shared with the whole team.

Thank you for taking the time to leave such a wonderful 5* review and recommendation. We are so happy to read the improvement in your husband and how happy and settled he is at Rowanbrook care home. thanks to the care and support of our dedicated team.

Thank you very much for your review of Rowanbrook Care Home, we are so pleased that your sister has found the perfect home. The environment that we created is thoroughly thought of, in consideration for our residents to offer a homely feel and the privacy needed to enrich their lives. All of this is complemented by the knowledge and skills of our team. We appreciate you recommending us.

Thank you for such a detailed and lovely review! We are so pleased to be part of your sister's life and this is what our purpose is: to deliver the highest quality of care to everyone that joins the Rowanbrook Family. We are honoured that your sister and the rest of the family have chosen us.

Thank you for taking the time to leave a review and for your feedback. We welcome all feedback and take all comments on board so as we can strive to achieve 5* across all areas. We are delighted to read you view Willowbrook as a second home.

Thank you for your kind words and feedback! This is a credit to the dedication, compassion, and hard work of everyone here at Rowanbrook. We are privileged to be part of the life journey and to be an extension of the family for yourselves and your loved one.

Thank you for taking the time to leave a review. Feedback is very important to us at Maplebrook and we are delighted to receive such positive praise for the care your mom is receiving. We are pleased this has offered you peace of mind when you live so far away and to hear that Mom has settled so quickly into her new environment.

Thank you for such a heartfelt review. We are delighted that the team at Rowanbrook was able to play such an important part in what we appreciate is an emotional and difficult decision for families. Thank you for your 5* rating.

Thank you for your 5* review. We are so happy you describe the care and support received at Maplebrook as excellent. The care team strive to deliver the best standard of care for all those who call Maplebrook home. The activity coordinator works very hard to put on a varied and interesting activity programme and loves to throw a party! And not forgetting our dedicated housekeeping team who ensure the home is clean and tidy, not only for our residents to enjoy but visitors alike.

Thank you for taking the time to leave Maplebrook a review. We are so pleased your husband has settled so well in his new home and that you have the confidence and peace of mind his needs are being met and care is adapted when needed. The dedicated team at Maplebrook strives to deliver the best standard of care to our residents and pride themselves on being available to listen and support our residents' support networks also.

Thank you for taking the time to leave a review. We are delighted to receive such positive feedback and 5* ratings across the board. We look forward to seeing Mom thrive and live well at Rowanbrook Care Home.

Thank you for taking the time to leave a review. Receiving such a positive (and 5*) rating is so rewarding and the team at Rowanbrook will be extremely pleased. We are delighted that your son's move to Rowanbrook is going so well and you have seen significant improvements.

Whilst it is disappointing to receive such feedback, we thank you for taking the time to write this review and making us aware of your thoughts. We will be discussing this with the team and would appreciate the opportunity to discuss this further with you.