Care Homes Owned by Willinbrook in West Midlands

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Review
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Only the locations & reviews in West Midlands for Willinbrook are being shown.

Willinbrook Locations in West Midlands (3)

3 Care Homes owned by Willinbrook in West Midlands

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Rowanbrook Care Home

300-310 Wolverhampton Road West, Bentley, Walsall WS2 0DS

9.821 Reviews

"I like being at Rowanbrook. All the staff are lovely and look after me very well. The home's very clean and there is always something to..."Read all 21 reviews

from £1,800 / weekSize 54 rooms

Location Type: Care Home

Rowanbrook Care Home is a Complex Mental Health and Nursing Home. Comprised of small units, this enables individuals to thrive and have meaningful lives. Rowanbrook Care Home has a team of experienced,... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care
Dementia Residential Care
Nursing Care
Dementia Nursing Care
Learning Disability Care
Mental Health Care

Maplebrook Care Home

Johnson Street, Wolverhampton WV2 3BD

9.722 Reviews

"Came to visit my brother and was extremely happy with the care he is getting, the staff are brilliant and can't do enough to help with..."Read all 22 reviews

from £1,800 / weekSize 81 rooms

Location Type: Care Home

Maplebrook Care Home provides 24-hour specialist nursing care for adults living with complex physical health conditions and mental health needs, including dementia, acquired brain injuries, Parkinson’s... Read more

Older Person Care
Younger Adult Care
Permanent Care
Respite Care

Dementia Residential Care
Nursing Care
Dementia Nursing Care
Mental Health Care

Willowbrook Care Home

363 Aldridge Road, Perry Barr, Birmingham B44 8BW

8.67 Reviews

"As a visiting Advocate, Nurses in the Keswick Unit usually make plenty of time to help me understand the health and care of my clients who..."Read all 7 reviews

from £2,000 / weekSize 77 rooms

Location Type: Care Home

Willowbrook Care Home in Birmingham offers specialist support and 24-hour nursing care. It provides round-the-clock, specialist, person-centred nursing care for adults with complex physical and mental... Read more

Older Person Care
Younger Adult Care
Permanent Care
Respite Care

Residential Care
Dementia Residential Care
Nursing Care
Dementia Nursing Care
Learning Disability Care
Mental Health Care

Willinbrook Reviews in West Midlands (50)

9.2

Willinbrook has a Group Review Score of 9.2 (9.184) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Willinbrook must have a Review Score.

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Showing 50 reviews matching selected criteria

Review of Maplebrook Care Home from C B (Brother of Resident) published on 5 November 2026 Submitted via Website•

Overall Experience

Came to visit my brother and was extremely happy with the care he is getting, the staff are brilliant and can't do enough to help with matters..always pleasant and professional, and I think my brother is also happy enough there too

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↩Reply from Amy Stonehewer, Home Manager at Maplebrook Care Home

Thank you for your kind review and for taking the time to share your experience.

We are pleased to hear how happy you are with the care your brother is receiving at Maplebrook. It is especially pleasing to know that our team has made such a positive impression through their professionalism,... Read more

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Review of Maplebrook Care Home from Emma N (Sister of Resident) published on 5 November 2026 Submitted via Website•

Overall Experience

We visited our brother for the first time in maple brook, and couldn't believe how settled he was, we live in Ireland so visiting isn't as frequent as we would like, but we are so happy with the care he is receiving & how well he is looked after. The staff made us also feel so welcome. Any requests were met, any advice needed was received, such a lovely, kind & friendly home with amazing staff

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↩Reply from Amy Stonehewer, Home Manager at Maplebrook Care Home

Thank you for taking the time to share your experience. We understand how difficult it can be when distance means you can't visit as often as you'd like, so we're so happy to hear how settled and happy your brother is at Maplebrook.

It was a lovely to meet you on your visit, and we're so pleased... Read more

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Review of Maplebrook Care Home from Kelly Y (Daughter-in-law of Resident) published on 4 November 2026 Submitted via Website•

Overall Experience

We couldn't wish for a better home, the staff, carers & management have all truly been very supportive & amazing, my father in law loves it there. He's well looked after & the facilities are fantastic.

It's been really hard having to make the decision to put a loved one in a care home, but having found maple brook it's been a blessing

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↩Reply from Amy Stonehewer, Home Manager at Maplebrook Care Home

Thank you so much for your kind words and for taking the time to share your experience.

We understand how difficult and emotional the decision to move a loved one into a care setting can be, so it means a great deal to hear that finding Maplebrook has been such a positive experience for your... Read more

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Review of Maplebrook Care Home from V D (Wife of Resident) published on 28 October 2026 Submitted via Postal Review Card•

Overall Experience

My husband arrived @ Maplebrook Care Home in September 2025 with mixed vascular & Alzheimer's (dementia). The staff were very kind & helpful to him, they could see the man beyond the dementia. Unfortunately his health deteriorated but the care & kindness by the staff continued. My husband eventually went into 'End of Life' during this time Maplebrook care & support & dignity that was shown to myself & my husband was excellent. (Gold star). During this very very difficult time I will always be thankful and grateful to all the staff & carers at Maplebrook

Thank you

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↩Reply from Amy Stonehewer, Home Manager at Maplebrook Care Home

Thank you for taking the time to share such a heartfelt review.

We are deeply grateful for your kind words and for placing your trust in Maplebrook during such an important and difficult time. It means so much to hear that our team were able to see the person beyond your husband's dementia and... Read more

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Review of Maplebrook Care Home from LizaJane R (Stepdaughter of Resident) published on 6 October 2026 Submitted via Website•

Overall Experience

To the Nursing and Care Staff on Silver Unit at Maplebrook Nursing Home, who looked after our stepdad, we offer our deepest thanks. The warmth, the care, the dignity you gave him through your professional expertise carried us and especially our mum through a very challenging time. Both you and our mum saw beyond the dementia to the man himself. You kept him safe, you protected his dignity, you found the person in the moments when that person was hard to reach (the dementia in him certainly challenged you all at times).

Because of your unwavering care, our mum could be his wife, have quality time to sit with him, talk to him, hold his hand, and say her goodbyes not in a rush, not in confusion, but with love and calm.

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↩Reply from Amy Stonehewer, Home Manager at Maplebrook Care Home

Dear Liza-Jane,

On behalf of everyone at Maplebrook, thank you for your wonderful feedback and for placing your trust in us.

We always strive to see the person beyond the diagnosis, recognising each individual's unique personality, preferences, and life story. I am so happy to hear that this... Read more

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Review of Rowanbrook Care Home from E W (Daughter of Resident) published on 17 September 2026 Submitted via Postal Review Card•

Overall Experience

Overall, we are happy that our mom is settled and cared for by staff who are happy to be doing thier jobs.
Environment is clean and tidy, facilities are accesible as needed.
Food and drink is served by staff, but is always available for a snack eg. Biscuits, cereal, hot water & milk.
Suggestions :- written daily updates, for relatives to see and something to keep at the end.

Hot meals on an evening during winter.

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↩Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you for your review. We appreciate you taking your time to write it and also we will take your suggestions into consideration. We are using a digital system where all actions are entered for each one of our residents on a daily basis. Upon request and individual circumstances, considering... Read more

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Review of Rowanbrook Care Home from B S (Husband of Resident) published on 15 September 2026 Submitted via Postal Review Card•

Overall Experience

V has come last week and the service has been absolutely great. Loved it, helpful.

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↩Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you very much for your review. We are glad that V has settled in at Rowanbrook and we have managed to be able to support her and the rest of the family in a timely manner.

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Review of Rowanbrook Care Home from Barbara P (Resident / Service User) published on 15 September 2026 Submitted via Postal Review Card•

Overall Experience

I like being at Rowanbrook. All the staff are lovely and look after me very well. The home's very clean and there is always something to do

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↩Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you for your lovely review and thank you for being part of the Rowanbrook Family. We constantly seek and active listen to feedback in order to maintain or improve the practices and services provided to our much appreciated and valued residents.

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Review of Rowanbrook Care Home from L B (Daughter of Resident) published on 3 September 2026 Submitted via Postal Review Card•

Overall Experience

Although dad's residency was only 2 months before his passing, I can only speak highly of the care he received at Rowanbrook. Care staff were always on hand and attended to dad's needs with great kindness and dignity. There is a range of ages too amongst staff and that is also refreshing to experience. The food was of a high standard and plentiful. Snacks available to those that requested in between meal times. Cleanliness was excellent. I never experienced a smell of any kind, which in other care facilities I have! The nursing staff were in the main excellent too. Raised concerns when needed, treated a nasty leg infection with great kindness and with patience and compassion when dad was clearly in most discomfort. Finally the manager and admin staff are exceptional here. Always available to speak with. They listen and act when required promptly. I had never experienced this before with other care homes. All in all I was more than happy with dad's care here. A real family approach from manager and every single member of staff.

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↩Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you for your lovely detailed feedback. We appreciate your kind words towards our home. We will miss your dad as he was an important part of the Rowanbrook family. Please reach out to us for any support in the future.

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Review of Rowanbrook Care Home from Diane R (Resident / Service User) published on 12 August 2026 Submitted via Postal Review Card•

Overall Experience

I love been here at Rowanbrook the staff are wonderful

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↩Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you for your lovely feedback. Our purpose is to be the loved home for every single resident, where everyone can thrive, live a fulfilling life, be listened to, be supported and cared for, at any time. Thank you for being a part of the Rowanbrook family.

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Review of Rowanbrook Care Home from Carrie S (Daughter of Resident) published on 4 August 2026 Submitted via Postal Review Card•

Overall Experience

everybody at Rowenbrook are friendly they do an excellent job, nothing is to much trouble.

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↩Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you very much for your review. We appreciate the kind words and we will continue with striving to deliver an outstanding level of care at our home.

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Review of Rowanbrook Care Home from Jackie H (Daughter of Resident) published on 4 August 2026 Submitted via Postal Review Card•

Overall Experience

The care homes is very clean and fresh & bright , the rooms are spacious and airy, with an en-suite toilet.
The staff are very supportive, friendly and engaging with the residents, and always say hello by their name.
The food looks very appetising, providing variety of meals through the week & residents seem to enjoy it. The activities are great, exercise and singers regularly, word searches and beauty. Activity organisers are really good with the residents showing care and compassion.

I'm happy with everything they provide.

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↩Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you for your lovely detailed review. We are glad that our activities provision is at a high level of quality as this is one of Rowanbrook's aims. Cleanliness is also another priority of our home, ensuring that the environment is always fresh and well kept. The whole team at Rowanbrook work together and support each other so we can achieve great outcomes for our residents.

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Review of Rowanbrook Care Home from P E (Son of Resident) published on 4 August 2026 Submitted via Postal Review Card•

Overall Experience

Over all Experience very good nothing is too much trouble for any of the staff at all levels.

All the family feel comfortable when visiting.

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↩Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you for taking your time to write a review for us. We are glad that you feel welcome when visiting, as our aim is to be a homely and welcoming place for our residents and also for all the families, as they are a vital part of our residents' lives.

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Review of Rowanbrook Care Home from S M (Son of Resident) published on 4 August 2026 Submitted via Postal Review Card•

Overall Experience

Very happy with the care home. Staff look after Mom very well.

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↩Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you for your review. We appreciate your feedback in regards to the quality of care that we bring to your mother's life, as being part of the Rowanbrook family.

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Review of Rowanbrook Care Home from Amanda S (Daughter of Resident) published on 6 July 2026 Submitted via Postal Review Card•

Overall Experience

This is a lovely home, they take care of my dad. Nothing is too much trouble, all the staff are wonderful, 10 out of 10. 100% all the time, can't say a bad word because it's all good.

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↩Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you very much for your review and kind words. We appreciate all feedback in order to maintain or improve on our quality of care, with our priority being to ensure that all our residents enjoy living in their home. The whole of the Rowanbrook team is always willing and passionate to support everyone, at any time.

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Review of Rowanbrook Care Home from M E (Wife of Resident) published on 6 July 2026 Submitted via Postal Review Card•

Overall Experience

All good- no complaints- management always ready to listen and help if needed.

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↩Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you for your review. We appreciate the feedback. One of the Rowanbrook team's priority is to ensure that everyone is listened to and supported in order to create and maintain the homely environment that we aim for.

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Review of Willowbrook Care Home from T T (Independent Advocate/Deputyship) published on 12 June 2026 Submitted via Website•

Overall Experience

As a visiting Advocate, Nurses in the Keswick Unit usually make plenty of time to help me understand the health and care of my clients who are resident at Willowbrook even though they are constantly in demand.

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↩Reply from Kym Hubbard, Regional Support Manager at Willowbrook Care Home

Thank you for your kind comments. The nursing team in the Keswick Unit always strives to provide support and information to advocates, residents, and families, and your feedback is greatly appreciated.

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Review of Willowbrook Care Home from P S (Sister of Resident) published on 22 May 2026 Submitted via Website•

Overall Experience

We are very pleased with the care provided at Willowbrook Care Home. The standard of care is consistently very good, and it is clear that residents are genuinely well looked after.
My brother is always happy and settled, which gives us great peace of mind. His needs are not only met but often anticipated, with staff taking proactive steps to support his wellbeing. This level of attentiveness stands out.
Particular care is taken with his diabetes, with meals thoughtfully prepared to be healthy and appropriate, and his sugar levels regularly monitored and carefully managed. This gives us confidence that his health is in very safe hands.
The whole team are kind, supportive and approachable, and there is a real family feel within the home. As relatives, we feel reassured and supported at all times.

We are very grateful for the care and dedication shown by everyone at Willowbrook and would highly recommend it.

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↩Reply from Kym Hubbard, Regional Support Manager at Willowbrook Care Home

Thank you so much for your kind words and positive feedback. We are delighted to hear that your brother is happy and well supported at Willowbrook Care Home. Your comments mean a great deal to our team, who work hard to provide the highest standard of care and create a warm, family friendly environment for all residents. We truly appreciate your recommendation and ongoing support.

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Review of Maplebrook Care Home from Jane D (Daughter of Resident) published on 18 May 2026 Submitted via Website•

Overall Experience

Our mother has been at Maplebrook for exactly a year now and we couldn't be happier with her care.
She always looks lovely in clean clothes and her hair is brushed and tidy.
Her room is also kept clean and tidy as are the communal areas.
The main thing however is the attentiveness of the staff. They're all so kind to her and always ready to give her a hug when she needs one.

Many thanks to all concerned.

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↩Reply from Amanda Rowley, Home Manager at Maplebrook Care Home

Thank you so much for your kind words it really means a lot to us all here, I'm so glad that you are pleased with your moms care, and that she always looks lovely when you visit. We will continue to provide the best care for her.

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Review of Rowanbrook Care Home from June J (Wife of Resident) published on 14 May 2026 Submitted via Website•

Overall Experience

My husband,has been calmer since he moved into Rowanbrook, he doesn't know what he has done to be in there, so i keep it from him, the carers really know how to look after all the residents, i was under the illusion i could have my husband home again, but i know it will never happen, i know he is looked after 24/7, i couldn't wish for him to be in a better place, i visit on a regular basis and am always made welcome.

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↩Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you for the lovely review! We are very honoured and happy that we achieved to provide your husband with the right environment based on the standards of care that we aim for and the home itself. Families are very important to us as they are for our residents.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Willinbrook.

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