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Care Homes Owned by Willinbrook in West Midlands

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Willinbrook in West Midlands

Only the locations & reviews in West Midlands for Willinbrook are showing below.

View the details of all 20 locations (with 509 reviews) owned by Willinbrook

Willinbrook Locations in West Midlands (3)

 - Browse 3 Care Homes owned by Willinbrook in West Midlands
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Rowanbrook Care Home
300-310 Wolverhampton Road West, Bentley, Walsall WS2 0DS 
9.6 10 reviews
Rowanbrook Care Home, Walsall, West Midlands
"I have no problem with the care. Really happy mum is happy. Mum has been in 2 different care homes and this is by far the best one.…"   Read all 10 reviews
  • 54 Rooms
Location Type Care Home

Rowanbrook Care Home is a Complex Mental Health and Nursing Home. Comprised of small units, this enables individuals to thrive and have meaningful lives. Rowanbrook Care Home has a team of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Maplebrook Care Home
Johnson Street, Wolverhampton WV2 3BD 
9.3 15 reviews
Maplebrook Care Home, Wolverhampton, West Midlands
"I am extremely happy with my Dads care at Maplebrook . He has dementia and challenging behaviours and have found Maplebrook the best…"   Read all 15 reviews
  • from £1,600 / week
  • 81 Rooms
Location Type Care Home

Maplebrook Care Home provides 24-hour specialist nursing care for adults living with complex physical health conditions and mental health needs, including dementia, acquired brain injuries, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Willowbrook Care Home
363 Aldridge Road, Perry Barr, Birmingham B44 8BW 
8.4 5 reviews
Willowbrook Care Home, Birmingham, West Midlands
"It took us a little while as a family to settle into Willowbrooke, but that was more about coming to terms with Dad's illness than anything…"   Read all 5 reviews
  • from £2,000 / week
  • 77 Rooms
Location Type Care Home

Willowbrook Care Home in Birmingham offers specialist support and 24-hour nursing care. It provides round-the-clock, specialist, person-centred nursing care for adults with complex physical and ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Willinbrook Reviews in West Midlands (30)

9.3

Willinbrook has a Group Review Score of 9.3 (9.327) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Willinbrook must have a Review Score.

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Review of

Maplebrook Care Home

from S O (Daughter of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely happy with my Dads care at Maplebrook . He has dementia and challenging behaviours and have found Maplebrook the best carehome he has been in and this is his 4th carehome now . I find the staff very informative, caring , friendly and I honestly feel my Dad is a lot more relaxed here .
We have had some horrendous experiences in past homes and I am so glad we are out of that now. My Dad is not the easiest of residents due to his illness and I feel that they care and understand it's not him, it's his dementia that makes him act this way. In past homes I feel he has been hated and punished for his behaviours . I hope he never has to leave . My Dad seems the happiest he's ever been there and it's lovely to see . Thank you to you all for your hard work , it takes a special person to do that job daily and you all deserve recognition .
Reply from Amanda Rowley, Home Manager at Maplebrook Care HomeThank you so much for your very kind words, I'm so pleased that you feel that your dad is being cared for as he should, and this will continue whilst he is here with us, we want the best quality of care for all of our residents, which is what they all deserve, thank you again, this means a great deal to all of the staff.
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Review of

Maplebrook Care Home

from Pauline J (Partner of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are friendly and helpful, and nothing too much bother to make residents feel happy and secure in their new home. Everyone makes the visitors feel very welcome and relaxed, too. My partner for forty years is settling into his surroundings. He is able to walk around exploring in a very safe
environment. Areas of dignity and respect at all times. Management and staff keep me up to date on all changes they need to make to benefit my partner. I can relax now when I go home knowing he is in a lovely home with wonderful staff.
Reply from Amanda Rowley, Home Manager at Maplebrook Care HomeThank you so much for your very kind words Pauline, it really means a lot and I'm really happy that he has settled in so well, and you know he is in safe hands, it is a pleasure caring for him, and we will continue to give him the best care here at Maplebrook.
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Review of

Rowanbrook Care Home

from S D (Daughter of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no problem with the care. Really happy mum is happy. Mum has been in 2 different care homes and this is by far the best one.
Reply from Bo Micu, Manager at Rowanbrook Care HomeThank you very much for your review! We appreciate it as it reflects the level of care and professionalism that we are aiming for, on a daily basis. We are glad that your loved one has settled in at our home.
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Review of

Rowanbrook Care Home

from W T (Mother of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is excellent from the manager who is always friendly and always welcoming to family members. The care staff are very enthusiastic and supportive I would definitely recommend this home has five star and thank them all for the care my mom receives
Reply from Bo Micu, Manager at Rowanbrook Care HomeThank you for your kind words! I will share your lovely comments with the team. We are happy and proud that we made a difference in your mother's life and we will continue to do so.
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Review of

Rowanbrook Care Home

from Mandy S (Daughter of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad hasn't been at the carehome very long but since he has been there he is a lot better
He is well looked after the carers are very pleasant and caring they have time for the residents it is clean and nothing is too much trouble for them
Well pleased with this home
Reply from Bo Micu, Manager at Rowanbrook Care HomeThank you for the lovely feedback! We are pleased that we have already made a difference in your dad's life. We will continue to only offer and deliver the highest standards of care, filled with compassion and empathy.
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Review of

Rowanbrook Care Home

from Paul J (Son of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Rowanbrook for the past 12 months, and I can confidently say that the experience has been overwhelmingly positive. From the very beginning, the staff have shown exceptional kindness, professionalism, and genuine care for her wellbeing.
The team are always on hand to
ensure that residents feel safe, comfortable, and valued. My mother now has trouble reflecting her true feelings and i feel the staff know exactly what she needs and when she needs it.
The facilities are always clean, well-maintained, and thoughtfully arranged to support both independence and safety. The meals are nutritious and tailored to individual dietary needs, and the variety of activities offered keeps residents engaged and socially active.
Communication with family members is excellent-we're always kept informed and involved. I'm deeply grateful for the care and support my mother has received.
Reply from Bo Micu, Manager at Rowanbrook Care HomeThank you for the detailed review and your kind words are very much appreciated by the team. We strive to achieve the best outcomes for our residents and wish for all family members to rest assured that we are the best at what we do. Thank you for choosing us and being a part of the Rowanbrook family.
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Review of

Rowanbrook Care Home

from John B (Husband of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The overall care is excellent, the attention to detail by individual members of staff is outstanding. The care and empathy from the staff is also extended to the loved ones family.When you have to make the decision to put a loved one into care it's has too be one of the most difficult decision you will
have to make therefore it's very important to feel confident that you have made the correct decision, I believe I have.
Reply from Bo Micu, Manager at Rowanbrook Care HomeHello, John! Thank you ever so much for your feedback! It will be shared with the team. Thank you for entrusting us with the care of your loved one and thank your for being part of the Rowanbrook family! We are forever committed to deliver the highest standard of care and compassion for our residents.
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Review of

Willowbrook Care Home

from Y C (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It took us a little while as a family to settle into Willowbrooke, but that was more about coming to terms with Dad's illness than anything else. The staff have been absolutely amazing from the start - always so supportive, positive, and caring. They really do work hard to make Dad as comfortable as
possible, and nothing is ever too much trouble.
I also love that we can visit at any time of the day, it makes such a difference to us and to Dad. The food is always good with plenty of choice and variety, which he enjoys. We're so grateful for the kindness and effort from everyone at Willowbrooke - it's made a tough situation much easier for us all.
Reply from Aaron Rendell, Regional Director at Willowbrook Care HomeThank you so much for your lovely words. We're truly touched to hear that you and your family feel supported and cared for at Willowbrook. It means a great deal to our team to know their efforts are making a positive difference for your dad and your family. We're grateful for your trust and kind feedback.
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Review of

Maplebrook Care Home

from Malcolm L (Father of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Carl has been at Maplebrook myself and wife have felt a lot more at ease knowing that Carl is receiving the best care he can. We are kept up to date and more than pleased the way staff deal with my son knowing he can be a handful due to his condition.
Reply from Kate Ingram, Home Manager at Maplebrook Care HomeThank you so much for your lovely review, it means such a lot to us all here, I'm so pleased that you are happy with his care, we will continue to do our very best for him.
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Review of

Maplebrook Care Home

from Susan L (Mother of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has only been here a month but the overall experience up to yet has been exceptional good, the staff are so caring and understanding and when I'm not visiting my son they will keep me update if anything occurs. For the first time in the last 2 years I know my son is safe.
Reply from Amanda Rowley, Home Manager at Maplebrook Care HomeThank you so much for your lovely review, I'm so pleased that you are happy with the care that is being provided to your son that is really important to us all, we will continue to do our best in every way possible.
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Review of

Maplebrook Care Home

from Jane D (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since our mother arrived at Maplebrook in May this year, we have noticed a massive improvement in her overall well being. She always appears well groomed and with clean clothes. She adores the staff who are kind and attentive, and always have time to chat with her. It is obvious that the staff know
the residents well and what their needs are. She always looks forward to the meals which look freshly prepared and appetising. The management ar always available and have their eye on the ball. Last but not least, Mom is relaxed and happy. Thank you to all concerned.
Reply from Amanda Rowley, Home Manager at Maplebrook Care HomeThank you so much for your very kind words, it is much appreciated, I'm so pleased that you are happy with the care here, We will continue to do our very best for your mother.
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Review of

Maplebrook Care Home

from Zoe R (Sister of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my brother has become a resident here the staff have gone above and beyond to make him comfortable and help him settle.
Reply from Amanda Rowley, Home Manager at Maplebrook Care HomeThank you for your lovely review, I'm so glad you are pleased with the care that is being provided to your brother, we care very much about him here and will continue to provide the care and support that he needs.
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Review of

Willowbrook Care Home

from M W (Daughter of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't wish for a better home with the most amazing carers. You can see they all love our dad. We just turn up with no appointment, and dad is always spotless and well looked after. Entertainment in the home is so great as well
Reply from Lorraine Shannon, Business Development Manager at Willowbrook Care HomeThank you for taking the time to leave a review. We are so pleased to read such complimentary feedback and couldn't be happier at your sentiments. Thank you for rating Willowbrook 5* in all areas.
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Review of

Maplebrook Care Home

from Rachel F (Sister of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am extremely grateful to all the staff at Maplebrook for their patience and kindness caring for my sister. Suffering from mental health issues and after a prolonged stay in hospital, Maplebrook was the only care home willing to accept my sisters challenging behaviour (several others suggested by the
hospital discharge team rejected her after assessment).
Living abroad, I very much appreciated the easy communication with staff, always taking the time to talk or send messages.
My sister also reported to me that many of the staff members went out of their way to help and rassure her with kindness and patience.
Reply from Sonia Tenniswood, Manager at Maplebrook Care HomeThank you for your kind and thoughtful review. We are grateful that you took the time to share your experience with Maplebrook. It means a great deal to the whole team to know that our care and communication made a positive difference for both you and your sister during such a challenging time.Supporting residents with complex needs is at the heart of what we do, and we are proud to have been able to offer your sister a place where she could feel safe, supported, and respected. Your feedback about the patience and kindness of our staff is appreciated and will be shared with the whole team.
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Review of

Rowanbrook Care Home

from S W (Wife of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband went into Rowanbrook care home in February. The staff have all been amazing with him. I've found that all who I've been in contact with to be friendly, approachable and have the time of day for you. Their delivery of care is to a high standard.
Since becoming a resident there, my husband
has become a different person, he is happy, he has a smile on his face, he engages in conversation, he laughs and he even says that he likes it there and he is happy. He has been engaging in activities also. Such a remarkable transformation thanks to the carers and other staff members.
Everything is nice about the home from the bedrooms with en-suite and Tv to the lounge and dining room.
Something I've noticed, is that there are always carers sitting with residents wherever they are whether in the lounge or the dining room.
I would definitely recommend this care home for your LO.
Reply from Lorraine Shannon, Business Development Manager at Rowanbrook Care HomeThank you for taking the time to leave such a wonderful 5* review and recommendation. We are so happy to read the improvement in your husband and how happy and settled he is at Rowanbrook care home. thanks to the care and support of our dedicated team.
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Review of

Rowanbrook Care Home

from E T (Sister of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister went into Rowanbrook Care Home in November. She has settled in really well and really loves it there. All the staff at Rowanbrook are friendly and very helpful, they keep our family updated with any concerns or changes that they might have. The lounge area is just the perfect size very homely
and not too overwhelming perfect for sitting in small private groups. I would recommend this care home to anyone who is looking for residency as you will be looked after with high standards.
Reply from Bo Micu, Manager at Rowanbrook Care HomeThank you very much for your review of Rowanbrook Care Home, we are so pleased that your sister has found the perfect home. The environment that we created is thoroughly thought of, in consideration for our residents to offer a homely feel and the privacy needed to enrich their lives. All of this is complemented by the knowledge and skills of our team. We appreciate you recommending us.
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Review of

Rowanbrook Care Home

from Joy C (Sister of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Reception Staff are always polite and professional. Management are proactive and efficient. I can tell that they maintain and expect the highest standards. This is reflected in staff attitude, delivery of care and the support given. Nurses are professional, knowledgeable, caring and are consistent in
providing holistic person centred care. This is really important therefore I am reassured. Carers are compassionate and skillful. I can see that they are confident. I therefore commend you on the high standard of training and support they are exposed to.


The caterers provide the specialist diet and excellent meals that my sister needs which is excellent. The play coordinator has ensured my sister has stimulating and varied activities daily which she enjoys. The cleaning staff are dedicated and help to provide a pleasant, warm home which we appreciate. Thank you all for taking such good care of our sister.

Reply from Bo Micu, Manager at Rowanbrook Care HomeThank you for such a detailed and lovely review! We are so pleased to be part of your sister's life and this is what our purpose is: to deliver the highest quality of care to everyone that joins the Rowanbrook Family. We are honoured that your sister and the rest of the family have chosen us.
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Review of

Rowanbrook Care Home

from Alice S (Granddaughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nurses were amazing with my grandad. They were very gentle, caring towards his care. I also found that the kitchen staff were extremely polite and had good manners. I would recommend this home to others because their efforts were outstanding.
Reply from Bo Micu, Manager at Rowanbrook Care HomeThank you for the lovely review, Alice! We appreciate your kind words and we are honoured to have been a part of your grandad's life journey. He will be forever remembered at Rowanbrook Care Home.
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Review of

Willowbrook Care Home

from S L (Wife of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff on floor excellent, so caring to my husband and always ask how I am. They are so busy, more staff may help them. Food made to suit the residents' needs. Ladies clean the rooms every day (bedrooms) and all things are safe. Clothes are changed every day and washed and put back in room, sometimes
only clothes go missing. They have people in to cut hair and nails. Activites are satisfactory but need more helpers so they can stay longer. Willowbrook is like a second home to me when I visit.
Reply from Lorraine Shannon, Business Development Manager at Willowbrook Care HomeThank you for taking the time to leave a review and for your feedback. We welcome all feedback and take all comments on board so as we can strive to achieve 5* across all areas. We are delighted to read you view Willowbrook as a second home.
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Review of

Rowanbrook Care Home

from Philip D (Father of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our son into Rowanbrook Care home 4 months ago. I have purposely waited before submitting a review with our son's move from a previous care home into Rowanbrook. Since the move, I can honestly say that there has been a significant improvement in the appearance and mental well-being of our son.
All the staff irrespective of their role or function put the residents first and foremost, with the standard of care and compassion being exemplary.
Reply from Bo Micu, Manager at Rowanbrook Care HomeThank you for your kind words and feedback! This is a credit to the dedication, compassion, and hard work of everyone here at Rowanbrook. We are privileged to be part of the life journey and to be an extension of the family for yourselves and your loved one.
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Awards / Recognitions (0)

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