Willinbrook in Staffordshire | 4 Care Homes

Review of
Limewood
from Sandra C (Friend of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

All staff are excellent and the care is superb facilities and entertainment are amazing and everyone are so friendly and make you feel very welcome, nothing is no problem.

Reply from Claire Wilson, Manager at Limewood

Thank you so much for your kind words. We are so pleased that you are happy with the care and support and that you feel welcome when you visit.

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Review of
Limewood
from Elisabeth B (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report

Overall Experience

Dad moved into Limewood at the end of July this year, from a nursing home that had not been meeting his needs well at all. I can't stress enough the difference in the quality of care and the environment between the two places. I actually had a little happy cry at how lovely Dad's bedroom is at Limewood.

It actually feels like a home, rather than a clinical space. The carers and nurses are kind and knowledgeable and I feel very confident leaving Dad in their care. He is eating better than he has done in years - enjoying his food and eating at a table with others, rather than on a tray over his lap. I went on holiday with no worries at all about the care that Dad was receiving, for the first time in over a year. Thank you so much to the lovely, kind and friendly staff for giving me the peace of mind I desperately needed.

Reply from Claire Wilson, Manager at Limewood

Thank you so much for your excellent review. we are so happy that you are happy and that you feel so confident leaving Dad in our care. I will pass your lovely feedback to our staff team. it means so…read more

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Review of
Limewood
from W H (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been in Limewood over 6 years. She has received good treatment. Her dementia has become worse but she seems happy in her surroundings.

Reply from Claire Wilson, Manager at Limewood

Thank you so much for the positive feedback and we are so pleased that you have taken the time to share your thoughts and feedback with us.

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Review of
Manor House Nursing Home
from Rebecca B (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

Manor House is a calm, caring, immaculately clean and well-led home. The staff are kind and very good at communicating with residents and their families. The staff are always smart and friendly, and they always seem joyful in their manner and several speak of their own experiences inspiring them to

do this job. Families are always encouraged to contribute thoughts when care plans are drawn up. Dad's dementia is the aggressive, pacing type. He is only ever met with kindness. He is never left alone. If he wonders, the staff go too. Accompanied on hospital visits. Comforted when upset. We can only speak of Manor House in the highest terms.

Reply from Simon Dixey, Home Manager at Manor House Nursing Home

Thank you so much for your kind words. We are delighted to hear that you feel supported and reassured by the care your dad receives at Manor House. I will pass on your review to the team. It means a…read more

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Review of
Limewood
from Jennifer S (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

Really lovely attentive staff. All have a caring attitude and responsible to resident needs. Care home is always kept clean and tidy. Staff always keep me well informed.

Reply from Claire Wilson, Manager at Limewood

Thank you so much for the positive review. We are so happy that you are pleased with the care that we provide. Feedback like this is so good to hear.

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Review of
Limewood
from William T (Grandson of Resident) published on 2 October 2025 Submitted via Postal Card • Report

Overall Experience

The staff were excellent and provided great assistance. The facilities were very clean and organised and are the best environment I could hope for my grandma.

Reply from Claire Wilson, Manager at Limewood

Thank you so much for your review. We are pleased that you have had a positive experience as we really do strive to do the best that we can.

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Review of
Manor House Nursing Home
from H E (Son of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

My mum was at Manor since 2022 and was very well cared for. The care staff, nurses and managers were always very helpful when asked for advice/updates. Particular credit is due at the time of my mums passing. AT this time all the staff at Manor were a wonderful support.

Reply from Simon Dixey, Home Manager at Manor House Nursing Home

Thank you for your kind words. We are so pleased to hear that your mum felt well cared for during her time at Manor House. I will ensure your feedback is shared with the care team, who will truly…read more

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Review of
Manor House Nursing Home
from J S (Niece of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

Manor House welcomed us and the staff were very kind and supportive. They looked after my aunty very well and kept me informed about all of her medication and health. I would like to thank all the staff for everything they have done for us and it was a beautiful surprise to receive flowers from the.

Thank you.

Reply from Simon Dixey, Home Manager at Manor House Nursing Home

Thank you so much for your kind words. We are delighted to hear that your aunty was well cared for and that you and your family felt supported by our team. I will make sure to share your lovely…read more

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Review of
Manor House Nursing Home
from Elishia G (Granddaughter of Resident) published on 2 September 2025 Submitted via Website • Report

Overall Experience

My grandad has been on dunston for over two years now and I can't express was a lovely care home this is. They truly care about their residents the carers themselves are a blessing and the continuity the residents receives ensure that they've built relationship and trust. Myself and my family have no

complaints the residents get fair share of activities everyday and the best care. This is my grandads fourth care home and despite his dementia they've managed his behaviour so well that he's the best behaved he's been in the last four years he's put weight on and his memory hasn't declined if anything slightly improved. Any medical issues the nursing staff report and over winter he's had one chest infection in the last two years which compared to previously he'd have one in every month in winter. Thankyou to all the staff and your advocation for my grandad it's truly seen and appreciated by our family.

Reply from Simon Dixey, Home Manager at Manor House Nursing Home

Thank you so much for taking the time to share such kind words about your grandad's care on Dunston. It means a great deal to our team to know that the relationships they build with residents and…read more

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Review of
Manor House Nursing Home
from A R (Son of Resident) published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

Staff went above and beyond for Dad. Throughout his stay they were exceptional when he eventually passed.
I would and will recommend the Manor House in a heartbeat to anyone who is looking for a caring professional and compassionate team to lock after their loved ones in later life.
Thank you once

again for your help and unfaltering support.

Reply from Lorraine Shannon, Business Development Manager at Manor House Nursing Home

Thank you for taking the time to leave such a positive and wonderful review. We are so pleased that we were able to help and support at such a difficult time for everyone. The team will be extremely…read more

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Review of
Needwood House
from C P (Niece of Resident) published on 9 July 2025 Submitted via Website • Report

Overall Experience

When my uncle arrived at Needwood House at the beginning of the year, he was a shell of himself. Months later, it's truly remarkable to see the transformation he has undergone. Working closely with the dedicated team at Needwood, we have watched him grow from strength to strength-something we once feared

might never be possible.
Due to the significant neglect he experienced in the past at the hands of other services, rebuilding trust was a challenge for all of us. However, the manager, his colleagues, and the wider staff at Needwood House approached this with unwavering transparency, integrity, respect, and honesty. Their consistent and compassionate care has not only brought peace and stability to his life, but has also made a world of difference to our family as a whole.
We are incredibly grateful for everything the team has done-and continues to do-to ensure he is safe, respected, and thriving.

Reply from Rachel Ball, Manager at Needwood House

Thank you so much for taking the time to write this review. We are pleased to hear that you are happy with the care being provided to your uncle at Needwood House and that you feel he has improved…read more

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Review of
Needwood House
from Pauline S (Wife of Resident) published on 7 July 2025 Submitted via Website • Report

Overall Experience

My husband has been a resident at this wonderful care home for 15 months. After a terrible previous experience with a care home we were very dubious but we couldn't highly recommend Needwood care home more. The care they give my husband is beyond amazing. Every visit he is always in clean clothes, hair

cut, nails trimmed, the list is endless on how well he is looked after.All the staff are fantastic and go above and beyond even on his bad days! They have thrown him a 90th birthday party for family and we have celebrated our 70th wedding anniversary too, nothing is ever too much trouble.Thank you for all you do for myself, my husband and the family.

Reply from Rachel Ball, Manager at Needwood House

Thank you for taking the time to write this review, we really appreciate it. I will pass your kind words onto the team. I am pleased to hear you are happy with the care your husband is receiving and…read more

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Review of
Needwood House
from Tracey C (Daughter of Resident) published on 4 July 2025 Submitted via Website • Report

Overall Experience

My father has been a resident here for over 3 years and he couldn't receive better care anywhere else. The entire team at Needwood clearly genuinely make every effort to ensure his needs are met. He's always well turned out and beautifully dressed. Detailed thought goes into his care to ensure he's

comfortable, well looked after and happy. As a relative I'm always made to feel welcome and very much part of the team. Thank you everyone at Needwood for everything you do and all the extra miles you go for your residents.

Reply from Rachel Ball, Manager at Needwood House

Thank you for taking the time to write such a lovely review. We are pleased to hear that you are happy with the care your Father is receiving. We appreciate your kind words and I will be sure to pass…read more

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Review of
Needwood House
from A H (Husband of Resident) published on 3 July 2025 Submitted via Website • Report

Overall Experience

All the staff are very attentive and caring. Their connection with my wife is as my wife is a relative, very close and caring. The home itself communicates regarding any movement in my wife's condition and or medication. I am very relaxed that my wife is receiving the care she deserves.

Reply from Rachel Ball, Manager at Needwood House

We appreciate you taking the time to complete a review for us. the staff will be very happy to know that you feel relaxed and are happy with the care that your wife receives at Needwood.I will pass…read more

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Review of
Needwood House
from Dawn P (Daughter-in-law of Resident) published on 3 July 2025 Submitted via Website • Report

Overall Experience

My father in law was admitted into Needwood last year. He went into restpite and it came apparent, they could not cope with his challenging behavious. He was moved to Needwood, where straight away we could see a difference. His behaviours stayed challenging but they got to know him and us as a family.

We visit regularly and speak regularly with the home. They keep us upto date with everything that is going on. We also recently had to go through a challengin process to secure my father in laws funding and they were very supportive and helpful. They explained processes to us etc which was helpful as it was a very stressful process. My father in law is very settled here and as a family we would not wnat him anywhere else. The support and 121 care he gets is excellent and lovely to see how friendly the team are with him and he smiles with them and seems happy. this gives us some peace of mind. We are extremely grateful to the team.

Reply from Rachel Ball, Manager at Needwood House

Thank you so much for taking the time to write this very positive review, we are glad that you all as a family are happy with your dads care and support, and that you have peace of mind, I will pass…read more

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Review of
Needwood House
from Jane G (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report

Overall Experience

My Dad was admitted to Needwood House when it became clear that his previous home could not manage his challenging behaviour. Right from the start we as a family felt reassured that he was cared for as an individual and that he was safe. He's been completely reassessed and is much more engaged and involved

in day to day life. The carers are fantastic and we feel that they're genuinely interested in Dad's life and really want to know how to make him happy. His care is tailored to him, he just looks more like my Dad than he has done for ages, I can't thank everyone enough for what they're doing. It means so much, particularly when I live so far away. I feel that this is the high level of care and kindness that everyone deserves. This is not an easy job for anyone to do, and I'm very grateful that you all turn up with humour, kindness and respect. Thank you also for the lovely photos of Dad's trips to the park and activities, it's wonderful to know that he's enjoying these

Reply from Rachel Ball, Manager at Needwood House

Thank you so much for taking the time to share such a lovely review, we really appreciate this. I am pleased to hear the positive impact the care provided has had for your father and that his quality…read more

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Review of
Manor House Nursing Home
from Robert A (Son of Resident) published on 10 June 2025 Submitted via Postal Card • Report

Overall Experience

My mum is very happy with the place, the care and the way she has been treated. If in need for future care she would come back.

Reply from Simon Dixey, Home Manager at Manor House Nursing Home

Thank you so much for your kind words and for taking the time to leave a 5 star review. We're delighted to hear that your mum was happy and felt well treated by our team. It truly means a lot to us to…read more

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Review of
Manor House Nursing Home
from D H (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report

Overall Experience

After a failed hospital discharge and horrendous experience of care at home, we placed Dad at Manor for a 2 week respite period to focus on him getting better and to recover from the traumatic experience. They kept their promise and delivered a faultless care plan. They advised, organized and supported

us all through the whole process and showed Dad love, care and dignity in his recovery The staff are all so friendly, kind and compassionate and you really feel part of the family.
Thank you for everything you family did for Dad and the whole your kindness will always be remembered.

Reply from Simon Dixey, Home Manager at Manor House Nursing Home

Thank you so much for taking the time to share your lovely feedback. It means the world to us that we could be of help to your Dad and family during such a tough time.We're absolutely honoured that…read more

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Review of
Limewood
from Hazel M (Wife of Resident) published on 19 May 2025 Submitted via Postal Card • Report

Overall Experience

My husband has only moved in & I am delighted with this home, it's full of light, peaceful, and the care is excellent, lots of events & food good.
Thank you.

Reply from Claire Wilson, Manager at Limewood

Thank you for taking the time to leave such a wonderful 5* review. We are so pleased to read how positive your experience has been, to date, with Limewood. We always strive to be the best that we can…read more

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Review of
Limewood
from B M (Wife of Resident) published on 2 May 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been in Limewood for a year. The day I came to look around for him, as soon as I came through the front reception, I saw a bright, clean. I know he was in his forever home. He settled in very quickly. I could leave knowing he was cared for. The staff are very caring. The manager is available

all 24 hours. Noting is too much for staff, residents, and family. I can't thank all of them enough for taking my stress and worries away. I'm now a wife, not a carer.

Reply from Lorraine Shannon, Business Development Manager at Limewood

Thank you for taking the time to leave a review and your kind words. It is always extremely satisfying to receive such a positive and heartfelt review and wonderful for the team to receive such…read more

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Care Homes Owned by Willinbrook in Staffordshire

Willinbrook Locations in Staffordshire (4)

Willinbrook Reviews in Staffordshire (98)

Limewood

Limewood

Limewood

Manor House Nursing Home

Limewood

Limewood

Manor House Nursing Home

Manor House Nursing Home

Manor House Nursing Home

Manor House Nursing Home

Needwood House

Needwood House

Needwood House

Needwood House

Needwood House

Needwood House

Manor House Nursing Home

Manor House Nursing Home

Limewood

Limewood

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