Care Homes Owned by Willinbrook in Staffordshire

My wife was at the Manor House for 9 years. I can only say wonderful things about the facility and staff. She was looked after with care, compassion and empathy the entire time. We would highly recommend it to any families considering residential care for their loved ones.

My mum received excellent care in Limewood for over three years, until she passed away recently. All the staff were very caring and professional looking after all mums needs. Our visits were a pleasure and we were made to feel very welcome. Mum enjoyed the activities that were arranged throughout her stay. My wife and myself cannot thank you all enough,

From the moment I was shown around the Manor House by Susan and had spoken to Simon the manager, I knew this was the right place for Mom. Simon went out that afternoon and assessed Mom himself, and later on in the afternoon Susan rang to say that they could accept mom and accommodate her needs. Mom arrived at the Manor House at the beginning of August, from the moment she arrived the staff were very professional taking their time to read her previous care plans. On arrival mom allowed them to brush her hair, trim and clean her nails which was a great achievement has the assessment centre mom was at previously had struggled with mom's personal care. The staff have really been fantastic and taken their time to get to know mom and the care she receives is outstanding. We have gone from having a very agitated, tearful upset mom to a mom who is now calmer, more settled and a lot happier and smiles more. I can't thank the staff enough for all their hard work. Thank you all so much.

Barton House. They r great staff they look after you on the hole they look after you. Barton House is great place to be.

Good residents overall amazing care home.

Barton House is a good home to live in

When I came I was a mess. I didn't settle straight away and was under weight. The staff helped me. I am now on the right medication. Everything is now better.

My dad had a week respite care. The team at Manor House were wonderful. Explain everything clearly before he arrived. Staff attentive and available at all times. Activities arranged during the day for the residents are interesting and varied which was great. A big thanks to all the team for their warmth and care.

My husband is very happy here and is well looked after by the staff, who always have a smile for us. I can highly recommend Manor House. Keep up the excellent work.

My mum arrived at Limewood and was struggling with personal care. I was amazed at how quickly the staff were managing and introducing Mum to routine. It has only been a couple of weeks but Mum seems settled and very well supported. The care she is receiving is very professional with a very caring touch. I have no doubt that with the care and support she is receiving she will be happy. Lovely friendly staff throughout the home. Thank you all.

Generally very good. Some delays in responding to buzzers, but this is often due to staffing problems. Most of carers are excellent, one or two seem hesitant, which makes me nervous about their capabilty. All are kind and polite, I try to be the same. The more experienced staff are very good at remembering my peculiarities - such as sugar in drinks, windows open whenever possible, dislike of pork (I cannot digest it).

Yes excellent care.

A lovely caring atmosphere and my father receives excellent care from staff who genuinely care about the people. All of my Dads needs have been met and if something needs to be changed it is done quickly. The staff know my Dad so well in such a short time and he says he is very happy. I feel happy knowing he is well cared for and I am telephoned whenever anything changes so I know he is in safe hands.

I am confident that by living at Barton house there will always be someone to support me 24/7.

They have listened and taken on everything me and my mum suggested they do to improve and have done it! Now all residents have more fruit and less cake! As mum suggested. Also with a help from me and a generous friend of mine they now have a piano! We are planning a little concert for the residents! Mum is very happy. She does worry about the costs and what will happen when she has run out of funds....

Recently the Care Home has opened up the reception area which is much more welcoming. On my last visit the atmosphere was jolly with all residents looking happy. Staff were available to chat and offer advice on my mother

The home provides all of the services that are required to look after my relative on a daily basis and to provide me with any necessary information that is needed for their ongoing welfare. They provide me with information that is required to ensure the comfort and wellbeing of my relative when ever the need arises.

My father is well cared for and appears happy despite his complex needs. We are notified of any incidents and asked to advice on any care needs. Most staff are friendly, some more caring than others. I would say regular staff more so.

Mum was always smiling and that's how we remember her at Manor House.

My sister has recently been moved from one cluster to a new one. She doesn't like changes as a rule and I was concerned at the thought of the trauma she may well encounter. It was the complete opposite. The staff gradually managed the transition over a short period and kept me updated with the progress. To their credit the move was a complete seamless positive one and my Sister has settled like the proverbial duck to water. I can't thank the staff enough for their caring efforts. In no particular order, the Reception Staff, the Nursing team, Caring Team, Cleaning Staff and of course the Unit Manager and her team all give Limewood the excellent results that makes it, to quote a famous singer ' Simply The Best'. Thank you and keep up the good work.