Willinbrook in West Yorkshire | 2 Care Homes

Review of
Alderbrook Care Home
from Anne L (Sister of Resident) published on 9 July 2025

Submitted via Website • Report

Overall Experience

I am writing to express my gratitude for the care and support Alderbrook have provided to my brother.
When he first arrived, he faced significant challenges adjusting to his new environment. Transitions can be particularly difficult for individuals with mental health concerns.
However I have now

witnessed a remarkable transformation in him over the last month which I attribute directly to the dedication of his team at Alderbrook.
The patient-first approach, professional competence and genuine compassion have made an incredible difference to him.
He is now noticeably more comfortable, engaged, and hopeful about his future.
These positive changes speak volumes about the quality of care provided and the thoughtful way his team has addressed both his immediate needs and long-term well being deserves special recognition.
Thankyou again for everyone's exceptional work, it continues to positively impact my brother's life.

Reply from Clare McCourt, Home Manager at Alderbrook Care Home

Thank you for taking the time to leave such a wonderful review. We are touched we have had a positive impact on you and your brother and your thanks will be shared with our staff team.

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Review of
Cherrybrook Care Home
from J W (Wife of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience

To find some homely, caring accommodation that covered my husbands needs of 63 years I thought impossible, but I feel that we have really found him the next best thing to home. He has eaten and enjoyed the caring staff so I feel we have chosen well. Thank you.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thankyou for taking the time to leave a review and for your 5* review, We are very happy to read how pleased you are with your choice in Cherrybrook. We are confident your husband will continue to flourish in the care of the team at Cherrybrook.

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Review of
Cherrybrook Care Home
from G C (Daughter of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience

"You never get a second chance to make a first impression". Cherrybrook Care Home has exceeded this! The manager has raised the bar for care homes. From the moment my father was welcomed into Cherrybrook, every staff member has taken time to introduce themselves and get to know my father. We have honestly

been blown away by the manager and his team. I have never found a group of people so genuinely happy to be working together. I 100% thank the manager and his staff for their love, respect, patience, and professionalism.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review. We are delighted to receive such positive feedback and 5* across the board too. We couldn't agree more with your sentiments and the team at Cherrybrook and the leadership in the home, go above and beyond each and every day. Thank you for endorsing this with your kind words.

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Review of
Alderbrook Care Home
from Sylvia H (Wife of Resident) published on 20 May 2025

Submitted via Website • Report

Overall Experience

The "Respite" needed was for me! My husband had spent several months at Alderbrook the previous year, and was perfectly happy to return there to give ME "a break".
Nursing care was excellent, as was the attention given by household staff.
There is an attractive dining room where each table has a

daily menu, and a choice of food and drinks. This personal attention makes Alderbrook feel more like a hotel than a care home, so encouraging for people feeling low and unwell.
There are daily activities to choose from, and interesting visits to entertain the residents, e.g. from petting dogs and "humming" alpaca.
All these things would mean nothing were it not for the quality and care-giving from Alderbrook staff.
My husband was welcomed with open arms and hugs from all the staff, and has told me he would be happy to return there should I feel the need for another "break".
When your loved ones need special care & attention, be assured that that is what they will receive at Alderbrook.

Reply from Clare McCourt, Home Manager at Alderbrook Care Home

Thank you for your amazing feedback, we are pleased that the respite break was beneficial for both you and your husband. A return respite break can be organised as and when needed. We appreciate the positive feedback and will share this with the staff team.

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Review of
Cherrybrook Care Home
from D M (Sister of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience

Wow what can I say? After experiencing not so good care homes in the past, this one is absolutely top notch!
Clean, spacious and beautifully designed. The staff from day 1 have been nothing but friendly and very helpful. The manager showed me around and told me about the place. He is a really lovely

guy and I felt such a relief to know my brother is in the best possible place to be cared for and his complex needs met. There's always a nurse close by and they are quick to attend any issues. The rooms are lovely and kept clean and tidy. The whole place has a nice feel, including meeting other residents. The meals there look amazing too.
I honestly can't recommend Cherrybrook enough! Thank you so much to the manager and staff

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave such a fantastic review. It's wonderful to read such positive feedback and to receive 5* for the care and support received. The Manager and team at Cherrybrook will be extremely proud to receive such a glowing review. Thank you.

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Review of
Cherrybrook Care Home
from D M (Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience

I am a resident at this care home and I can honestly say that I am very well looked after from my meds to my meals, there is always someone there to help me which is a big help for me which I need.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review. We are very pleased to receive your 5* rating and such positive feedback as a resident at Cherrybrook. Meeting your needs and supporting in all areas that you require support is what the team at Cherrybrook strive to achieve and we couldn't be happier to read your kind words.

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Review of
Alderbrook Care Home
from Penny M (Relative of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

My family member has been in Alderbrook for the last six months and the care as been excellent. All the staff are very kind, compassionate and caring and provide a lovely environment for residents. They have also been very kind to us as a family and I enjoy visiting my relative. The home is aways clean

and tidy and the atmosphere is warm and welcoming. The food is good, all cooked on site and always of good standard

Reply from Lorraine Shannon, Business Development Manager at Alderbrook Care Home

Thank you for taking the time to leave a review. We are so pleased to hear you rate the care at Alderbrook as excellent and your experience has been filled with kindness, compassion and care. We look forward to the privilege of continuing to care for your family member.

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Review of
Cherrybrook Care Home
from P B (Son of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

Looked around 5 homes for dad who needs a nursing home now, Cherrybrook was the last one I viewed by far the best facilities are fantastic rooms all rooms all the staff are caring and friendly. I felt at ease as soon as I walked in a really family orientated home the manager is fantastic nothing is

too much trouble.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review. We are so pleased that after an extensive search you found Cherrybrook and your search was concluded. Our dedicated team go above and beyond for our residents and their support networks and we truly appreciate your positive and complimentary feedback.

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Review of
Alderbrook Care Home
from Elisabeth B (Friend of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

I would highly recommend Alderbrook. The well managed team genuinely cared for my dear friend when she sadly needed end of life care with respect, kindness, thoughtfulness and friendship. The quality of the public areas, lounges and restaurant made visiting a pleasure. Consideration was given to the

smallest of touches which make all the difference. From the onset the team were welcoming and treated everyone as individuals. The nursing medical team ensured my friend's pain management was absolutely appropriate. All the team communicated so well with each other which gave me the confidence that you were in safe hands.
The housekeeping team were a delight and certainly kept everything to a high standard. I cannot thank the team enough for all they did in what was a very difficult and challenging set of circumstance. Thank you.

Reply from Clare McCourt, Home Manager at Alderbrook Care Home

Thank you for your wonderful feedback, this has been shared amongst the staff team. We are honoured, we were trusted to care for your dear friend who will be missed.

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Review of
Alderbrook Care Home
from S G (Wife of Resident) published on 14 February 2025

Submitted via Website • Report

Overall Experience

My husband has been at Alderbroke for 6 months. When he entered he could be difficult but the excellent staff always had patience and did their utmost to treat him with dignity and respect. All the staff from managers to housekeepers are so friendly to visitors and deal with any questions promptly.

The food is excellent, especially the baking!
The rooms are large and they have welcomed some of my husband's paintings from home.
I feel confident that my husband is in the best place to meet his needs.

Reply from Lorraine Shannon, Business Development Manager at Alderbrook Care Home

Thank you for taking the time to leave such a wonderful review. We are delighted at your 5-star rating and kind words. The team at Alderbrook are extremely dedicated and will be proud to receive such feedback.

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Review of
Cherrybrook Care Home
from Lisa B (Niece of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Lovely rooms. Lovely staff. Great food. Staff will go out of their way to meet any required needs. Friendly and very clean. Always a qualified nurse on duty. Kept up to date with your relatives progress. Feel at peace knowing my uncle is getting looked after well at Cherrybrook Care Home.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review. We are extremely pleased to read your positive feedback and couldn't be happier that you have peace of mind your uncle is being cared for so well.

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Review of
Alderbrook Care Home
from V H (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

It was Mum's first time at Alderbrook Care Home and from the initial show round to the end of her respite stay at Alderbrook Care Home, Mum was met with great warmth and friendliness by the receptionist, care staff and registered nursing team, which connected her to feeling comfortable and not anxious.
The

care Mum received was very good, nothing was too much trouble and I felt reassured that she would be well taken care of. Staff were understanding of and able to manage any awkward dementia behaviour. Arranged visitor's feedback was that Mum was always comfortable, tidy in appearance and cheery. A clean, well-presented ensuite bedroom with good facilities. Cosy lounge and dining area with a calm interior decor. Good menu choices served her diabetes. A lovely care home that meets the needs of the individual in a modern, caring and safe environment. Thank you.

Reply from Lorraine Shannon, Business Development Manager at Alderbrook Care Home

Thank you for taking the time to leave a review. We are so pleased to read your complimentary feedback and that Mum's stay was such a success. We look forward to welcoming Mum again in the future should she require any further respite.

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Review of
Cherrybrook Care Home
from L B (Godson of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

Very clean and spacious care home with excellent staff. Food very good and well presented.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review for Cherrybrook. We are extremely pleased to receive 5 stars in all areas and your complimentary feedback. It's extremely rewarding to receive such positive comments and we are delighted your experience has been such a success.

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Review of
Cherrybrook Care Home
from S B (Husband of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

I found Cherrybrook Care Home caring, friendly and professional. The staff are kind and helpful. The bedrooms are spacious with an ensuite and the food is excellent.
I would recommend this care home as they have looked after my wife and made her stay there a happy one.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review for Cherrybrook. We are delighted to receive such positive feedback and thank you for your recommendation. Happy New Year!

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Review of
Cherrybrook Care Home
from Sam W (Friend of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience

Best care home ever, cant fault at all. Staff are amazing and always very helpful.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave us a review. We so appreciate your kind words and 5 star rating.

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Review of
Alderbrook Care Home
from Kate B (Daughter of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience

The team at Alderbrook are truly amazing. The care, compassion and respect every member of your team provides, to not only the residents, but the families and each other, is a credit to you and your management team.
When my mother came to Alderbrook, I was unsure how long we would have her in our

lives but with the unequivocal constant care your team provided "she woke up". The care provided to the residents, I believe to be consistent, with each resident treated with the utmost dignity and respect.

Reply from Lorraine Shannon, Business Development Manager at Alderbrook Care Home

Thank you for taking the time to leave Alderbrook such a wonderful review. It is very satisfying for the team to receive such high praise for the dedicated service they deliver. We are delighted your experience has been so positive and the impact on your mother has proved to be so beneficial.

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Review of
Alderbrook Care Home
from T H (Son of Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience

The staff have treated Dad with respect and compassion and maintained his dignity. The facilities are welcoming and homely and Dad has settled here.
The residents have a range of needs and the staff seem attentive to these.
They have responded to concerns raised and tried to meet the needs of our

family as well as Dad himself.

Reply from Lorraine Shannon, Business Development Manager at Alderbrook Care Home

Thank you for taking the time to leave a review. We are very happy to read your experience has been a positive one and that you have such complimentary feedback to share about the team. Our care and support extend beyond our residents as we appreciate how important residents' families and support networks are.

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Review of
Cherrybrook Care Home
from Jean W (Next of Kin) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience

On my first impression it was wow, every ones of the staff are very lovely and polite. That's from the manager downwards are all great, nothing is too much. The resident I have in there is very well looked after by everyone and treated with the utmost respect and I cannot thank them enough. I would

and will recommend Cherrybrook Care Home to any and everyone. Not only does everyone look after the residents, they also look after the visitors too. (Lovely coffee)

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review and for your 5* rating! We are so pleased that your interactions with the team at Cherrybrook have been positive and for your future recommendations. The team at Cherrybrook go above and beyond to ensure the best care is delivered to everyone that comes through our doors.

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Review of
Cherrybrook Care Home
from J M (Mother of Resident) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience

Staff were efficient and friendly. Manager was hands on. Care given is top rate. Overall, there is a welcoming atmosphere given by our first impression of the building and surroundings.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review as all feedback is extremely important to us. We are delighted your first impression of Cherrybrook has been positive and you found the service to be friendly and efficient with top rate care delivered.

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Review of
Cherrybrook Care Home
from Trevor B (Husband of Resident) published on 16 October 2024

Submitted via Website • Report

Overall Experience

This care home is a modern, and is luxuriously furnished. My wife came for a respite stay, her bedroom was a lovely en-suite. She has been well looked after and has been very happy for her stay. The home is very clean. All the staff are lovely, kind, very helpful and caring. I hope that she will be

able to stay here in the future.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave such a glowing 5* review. We're delighted to hear your wife's respite stay was a success and she was happy during her stay. The team at Cherrybrook strive to deliver the best standard of care and ensure all our residents and visitors have a positive experience.

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Care Homes Owned by Willinbrook in West Yorkshire

Willinbrook Locations in West Yorkshire (2)

Willinbrook Reviews in West Yorkshire (26)

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Cherrybrook Care Home

Cherrybrook Care Home

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Cherrybrook Care Home

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Cherrybrook Care Home

Alderbrook Care Home

Alderbrook Care Home

Cherrybrook Care Home

Alderbrook Care Home

Cherrybrook Care Home

Cherrybrook Care Home

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Alderbrook Care Home

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Cherrybrook Care Home

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